Sisense Reviews

Organizations experience efficiency gains with Sisense by simplifying data analysis, enhancing decision-making capabilities, and providing quick report access. The system aids in forecasting, reducing manual labor, and supports larger sales prospects. It offers significant time savings for finance teams and facilitates easier dashboard creation. While initial investments may appear high, the ability to serve numerous users with minimal administrative effort and the quick realization of benefits are highlighted, though some users may see varied results based on prior tools used.

Sisense is perceived as competitively priced yet somewhat expensive for smaller enterprises compared to alternatives like Tableau and Qlik. Its subscription model, approximately $35,000 annually, is noted for being higher, though bundled features offer value. Setup costs are generally lower than competitors. While some consider it cost-effective, others find additional costs for add-ons challenging for smaller businesses. Its pricing structure suits mid-sized to large enterprises, requiring consideration of budget needs and deployment scalability.

• "Compared to Power BI or Tableau, Sisense is much more expensive."
• "This solution is more expensive than Tableau, Qlik and Dundas. It is an expensive tool. They charge $75,000 while Tableau is $45,000."

Organizations primarily use Sisense for business intelligence, integrating it into their finance, accounting, and marketing departments. It consolidates multiple data sources, reducing the time for report generation. Sisense is embedded in applications for advanced analytics and dashboard creation, enabling comprehensive views for data-driven decisions. It is valuable for creating interactive dashboards, monitoring KPIs, optimizing sales pipelines, and providing insights across various sectors, including healthcare, finance, and technology.

Sisense customer service is highly praised for being proactive, responsive, and efficient, especially during pre-sales and post-sales interactions. Many appreciate the knowledgeable and prompt support, with complex issues handled effectively. Technical support is often highlighted for its expertise, helpfulness, and quick response times, providing in-depth assistance and custom solutions. Challenges exist in communication and resolution speed, but clients commend their effort and effectiveness in addressing issues and offering valuable guidance.

Sisense's initial setup is generally praised for its simplicity and clarity. Many find it quick and straightforward, with clear installation processes and adequate documentation. Some mention seamless integration with SQL and ease of use, requiring minimal technical skills. A few note the importance of having IT or DevOps experience. While some face challenges, particularly with data migration, support from Sisense's team helps alleviate difficulties, ensuring effective deployment.

Sisense exhibits impressive scalability, efficiently handling large data volumes and maintaining performance. While many users haven't yet tested its full capacity, they perceive potential for expansion across medium to large scale needs. No significant scalability issues have been reported, though increasing data volume can slightly impact query time. Sisense is acknowledged for its ability to support simple to medium use cases effectively, with potential challenges anticipated for highly complex scenarios.

Sisense demonstrates high stability according to numerous users, who have not experienced downtime. However, a few users note occasional issues, particularly with data importation and dashboard load times, which have reportedly improved thanks to data caching. Overall, users frequently describe Sisense as very stable, robust, and capable of handling substantial data volumes promptly, rating its stability highly.