Sisense Reviews

Sisense has shown potential in reducing manual reporting labor and meeting client needs for dashboard reporting. Its cost-effectiveness varies, saving time in finance teams. ROI is not always immediately clear, with some seeing benefits quickly while others need more time for assessment. Users can attract better prospects and retain business through offerings, though it depends on the existing analytics environment. Savings in time may enhance its value post-implementation, though it may not suit certain regions.

Sisense offers powerful, scalable tools at a competitive price for mid-to-large enterprises, though it may be more expensive than Tableau or Power BI. With an annual subscription option starting around $35,000, Sisense pricing is considered high but offers universal applicability. Users appreciate the flexibility of purchasing licenses as needed, though costs increase with added features or additional profiles. Consider aligning purchase strategy with business needs and accounting for potential extra costs with add-ons.

• "Compared to Power BI or Tableau, Sisense is much more expensive."
• "This solution is more expensive than Tableau, Qlik and Dundas. It is an expensive tool. They charge $75,000 while Tableau is $45,000."

Organizations primarily use Sisense for embedding analytics into web and mobile applications, generating reports, and delivering data insights for internal and external stakeholders. It serves as a business intelligence tool for visualizing analytics, merging data from various sources, and providing comprehensive views for executives and sales teams. Users find it effective for data modeling, visualization, research analysis, and centralizing processes, particularly in scenarios dealing with large data sizes across different industries like healthcare and financial technology.

Sisense customer service is highly praised, noted for responsiveness and helpfulness, with outstanding pre-sales engagement. Users appreciate the knowledgeable support staff, quick issue resolution, and customized assistance. Technical support is consistently rated as exceptional, with skilled engineers providing effective solutions and rapid assistance. Some users mention occasional delays, but overall, Sisense offers strong and attentive customer and technical support, helping users achieve successful implementations and satisfactory experiences. They prioritize client needs and offer proactive support sessions.

Users found Sisense's initial setup surprisingly simple and straightforward. Installation and deployment were easy for many, requiring minimal IT skills. Quick setup allowed trial use within an hour, and some users appreciated the support from Sisense's team. However, a few experienced complexity due to infrastructure issues, resulting in longer deployment times. Documentation and the inclusion of APIs were helpful. A background in DevOps could be advantageous for managing schemas and data connections.

Sisense demonstrates solid scalability, with many users finding it capable of expanding to meet increased data volumes and user counts. Instances of slower querying time with data growth were noted, impacting efficiency for some. Users starting their projects report no major scaling limits yet. Widely perceived as easy to scale and majorly free from related problems, Sisense's strengths include handling large data loads, suggesting its suitability for large enterprises and user bases.

Most users describe Sisense as stable, experiencing few stability issues. Some users mention occasional problems, particularly related to data importation and dashboard load times, yet others have encountered no difficulties. Load times have reportedly improved with data caching. Most rate its stability highly, often at eight or nine out of ten.