SolarWinds Network Configuration Manager Reviews

NCM pays for itself within three years, reducing the need for Cisco certified engineers on site. Return on investment is rated six out of ten. More expensive than others, its benefits and value are good. Immediate benefits include quick fault flagging and heightened visibility. ROI takes time to achieve due to automation maturity. Compliance, backup, and vulnerability assessment features are valuable. Faster realization with more automation.

Enterprise users of SolarWinds Network Configuration Manager report varied pricing experiences. Annual licensing costs start at $1000 and scale with device count, with a minimal bundle at around $3000. Additional functionalities can significantly increase costs, up to $10,000. Some users find the pricing fair and competitive, though others note it is high compared to alternatives. Additional costs for support, maintenance, and specific requirements may arise, impacting overall expenditures. Pricing sentiment ranges from reasonable to expensive.

• "The pricing is good."
• "Available at a moderate price"
• "Pricing is reasonable and competitive."

SolarWinds Network Configuration Manager is primarily used for managing network configurations, automating backups, ensuring compliance, detecting vulnerabilities, and performing firmware upgrades. It supports various vendors and allows users to oversee nodes, monitor performance, and troubleshoot devices. Organizations use it for network visibility, automation, and configuration management, including backing up and restoring configurations, network monitoring, and pushing configurations across multiple devices. It helps in disaster recovery and compliance management for network devices.

Customer service and support for SolarWinds Network Configuration Manager have mixed feedback. Many find it helpful and efficient, with ratings often between seven and nine out of ten. However, there are frequent mentions of slow response times, delays in ticket prioritization, and occasional quality issues. Although some users appreciate the guidance and documentation provided, others report needing to escalate issues for quicker resolutions. Improvements in response time and prioritization are commonly suggested.

The setup of SolarWinds Network Configuration Manager is typically easy and user-friendly, often taking two to three hours or up to a day. Teams find the deployment faster with customization, though configuring compliance policies and managed devices may add complexity. In large environments, setup can extend to several weeks due to network preparation, device registration, and training. Even for smaller settings, some users might face challenges if new to SolarWinds, necessitating training.

SolarWinds Network Configuration Manager is highly scalable, handling thousands of devices without issues. Users rate its scalability between seven and ten out of ten, supporting numerous clients and projects. It efficiently manages over 12,000 network devices and is suitable for both small and large enterprises. Many users find it user-friendly and expandable through additional licensing.

SolarWinds Network Configuration Manager is largely seen as stable with reports of good performance. Users suggest that stability depends on proper configuration and resource allocation. Most feedback indicates strong stability, though some mention occasional issues, often linked to external factors like operating system updates. There are calls for improved handling of job failures and detailed reporting. Ratings vary, with some users rating it highly, while stability concerns include performance tuning and rare job execution issues.