Sophos XGS excels in ease of use, powerful interface, and synchronized security. Its standout features include VPN, threat management, and content filtering. Users appreciate its speed, stability, and cost-effectiveness. The platform offers robust network, application, and web protection, with exceptional reporting and intrusion prevention capabilities. Companies benefit from features like SD-WAN, bandwidth management, and ransomware protection that enhance security, productivity, and management efficiency. Its user-friendly design aids both deployment and configuration.
- "The most effective feature in enhancing our network security is the threat intelligence capability."
- "The features that I find most effective in enhancing network security include EDR and XDR."
- "The valuable features of Sophos XGS include network protection, web protection, application control, intrusion detection, and iCentral orchestration."
Sophos XGS faces various challenges including inadequate integration with Azure AD and Active Directory, complex configuration, and limited user capacity. Its network access control and SD-WAN functions require enhancements. Users report issues with firmware stability, scalability, and support responsiveness. The customer interface and reporting tools are considered unintuitive. Performance improvements are needed for threshold values, VPN functionality, and internal vulnerability assessments. Many desire better marketing presence and streamlined pricing strategies.
- "The technical support could be improved as it is currently not competent and pretty slow."
- "Their marketing strategy is quite low, and they need to enhance engagement with partners."
- "The solution could improve by using fewer hardware resources compared to other products like Palo Alto, which has better performance."