Sophos XGS Reviews

Name: Sophos XGS
Brand: Sophos
Rating: 4 (70 reviews)

3.9 out of 5

70 reviews
93% willing to recommend

What is Sophos XGS?

Sophos XGS is a comprehensive network security solution designed to protect organizations from advanced threats. It combines next-generation firewall capabilities with advanced threat protection, web filtering, and application control.

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Sophos XGS is the #16 ranked solution in best firewalls. PeerSpot users give Sophos XGS an average rating of 7.8 out of 10. Based on the analysis of the 70 most recent Sophos XGS reviews, the overall sentiment is positive, with a sentiment score of 7.9. (The highest in the category). Sophos XGS is most commonly compared to Fortinet FortiGate: Sophos XGS vs Fortinet FortiGate. Sophos XGS is popular among the small business segment, accounting for 42% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 18% of all views.

Helped 813,572 peers since 2012

Featured reviews

MarounAbboud

Data Department Manager at BTC Networks

Our main use case for Sophos XGS is to protect our network and internet connection, which consists of Aruba, HP, Avaya, and Sophos switches. It's a very new product for us at this time, having previously used a variety of other security solutions including Sophos SG (now UTM), Sophos XG, as well as…

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AbhijitMukherji

IT Head at Dee Development

Sophos XGS is deployed as a gateway firewall with VPN in our network environment, excluding the web server feature and the email filtration feature Sophos XGS has been helping us manage the threats specific to our industry, although we have yet to fully utilize its AI capabilities. Its deployment…

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Pol-Balaguer

VS at Netplay Inc

Most of the features that we take advantage of are packet tutoring, web and application filtering, bandwidth management, and also multi-link management. The most useful aspect of the solution for us is the reporting. Commonly, the reporting is separate, whereas, with Sophos, it's already in-built…

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Sophos XGS mindshare

As of October 2024, the mindshare of Sophos XGS in the Firewalls category stands at 1.5%, up from 0.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Firewalls

Key learnings from peers

Last updated Oct 10, 2024

Valuable Features

Sophos XGS offers enhanced security with features like synchronized security, threat management, VPN, IPS, and content filtering. It is known for its ease of use, cost-effectiveness, and reliable performance. Its user-friendly interface and scalable integration with endpoint security make it popular among businesses. Centralized management, cloud connectivity, and strong reporting capabilities further enhance its appeal. Users appreciate its simplicity, efficient deployment, and exceptional network security capabilities.

"The security heartbeat feature and MDR are the best for customer security."
"It is extremely easy to deploy and fast to learn."
"The most valuable features of Sophos XGS are its integration into Software Central and its threat intelligence capability."

Room for Improvement

Sophos XGS needs improvement in integration with Active Directory and Azure AD, enhancing SD-WAN functionality, and addressing issues with firmware updates. Reporting and customer support responsiveness could be better. It requires better interface usability, scalability for larger organizations, and automation features. Pricing is considered high, with complex configurations challenging for new users. There's a call for improved threat detection integration and better high availability options. Improved training resources and regional support would be beneficial as well.

"The functionality of SD-WAN compared to other boxes is lacking."
"The threat detection system could be more GUI-based or provide templates for common threats."
"A feature that could be improved in Sophos XGS is the ability to perform internal vulnerability checks."

ROI

Sophos XGS is seen as a good investment for smaller businesses due to its effectiveness and longevity. Feedback indicates it prevents ransomware, safeguarding systems efficiently and providing a significant return on investment. Larger enterprises may not find the return as impactful. Users find satisfaction with its security capabilities and prevention of attacks, though quantifying exact returns can be challenging. On a scale, return on investment is moderately rated, yet performance has met security needs without fail.

Pricing

Pricing for Sophos XGS is deemed competitively priced yet varies by region and model. Many find it affordable, with costs typically comparable to or lower than competitors like Fortinet or Palo Alto. Licensing is often on a yearly or three-year basis, with costs including hardware but additional fees for support. Most users find the price reasonable, particularly small to medium enterprises, though some regions report higher relative costs, highlighting geographical pricing differences.

"We paid around 17,000 pounds for a three-year package."
"Sophos XGS is a very expensive solution."
"Sophos XGS is a cost-effective solution."

Popular Use Cases

Sophos XGS is primarily used for firewall and network security across various environments. It enhances security with features like web filtering, VPN, threat management, and endpoint protection. Organizations use it to protect infrastructure, manage internet access, and provide secure connectivity for remote users. It is implemented on-premises and in virtual settings, serving diverse sectors including government, education, and industry. Its multifaceted capabilities support web security, application control, and traffic filtering.

Service and Support

Sophos XGS customer support receives mixed feedback. Many find technical support helpful and knowledgeable, applauding responsiveness and effective problem-solving. However, several note delays, language availability issues, and insufficient first-line expertise. Some users highlight poor responsiveness and the need to escalate issues. While some experiences are positive, claiming support is professional and attentive, others express frustration over slow response times and the need for improved communication and efficiency. Delays in resolving critical issues are a common concern.

Deployment

Sophos XGS's setup is generally easy, especially when used as a firewall. Deployment is often quick, within hours or days, though complex environments may require more time. Experienced users find it straightforward, but newcomers might face challenges without proper training. Documentation aids the process, and smaller setups are manageable with minimal personnel. Advanced configurations demand expertise and can increase setup time. Cloud deployment and the graphical interface further ease installation.

Scalability

Sophos XGS is widely recognized for its scalability, accommodating both small and mid-sized businesses. Although some find it limited due to hardware constraints and fixed capacities, many appreciate its ability to handle thousands of users. Virtual versions provide enhanced flexibility. While some users express challenges with scaling, others rate its scalability highly and appreciate features like VPN capabilities and modular options. High availability is mentioned positively, and adaptability to varying user sizes is noted.

Stability

Sophos XGS is perceived as highly stable with reliable performance, no major bugs or crashes. Users find it efficient, despite minor issues that were resolved quickly. It remains stable unless capacity is exceeded, causing it to slow. Feedback reports favorable stability compared to Sophos XG, needing minimal management, benefiting from central management integration. Some users experienced stability challenges, particularly after updates or when max capacity is reached, but most deem it stable for intended purposes.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Sophos XGS Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

18%

Manufacturing Company

Comms Service Provider

Educational Organization

Financial Services Firm

Healthcare Company

Government

Construction Company

Retailer

Media Company

Insurance Company

Legal Firm

Real Estate/Law Firm

Energy/Utilities Company

Hospitality Company

Non Profit

University

Outsourcing Company

Wholesaler/Distributor

Transportation Company

Recreational Facilities/Services Company

Consumer Goods Company

Performing Arts

International Affairs Institute

Security Firm

Engineering Company

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Learn more about Sophos XGS

XGS has powerful deep learning technology and can detect and block even the most sophisticated malware and ransomware attacks. It also offers granular control over web access, allowing organizations to enforce policies and prevent access to malicious or inappropriate websites. Additionally, XGS provides application control features, enabling organizations to manage and prioritize network traffic based on specific applications or user groups.

With its intuitive management interface and centralized reporting, XGS offers easy deployment and monitoring of network security.