Sophos XGS Reviews

Name: Sophos XGS
Brand: Sophos
Rating: 4 (73 reviews)

4.0 out of 5

73 reviews
93% willing to recommend

What is Sophos XGS?

Sophos XGS is a comprehensive network security solution designed to protect organizations from advanced threats. It combines next-generation firewall capabilities with advanced threat protection, web filtering, and application control.

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Sophos XGS is the #16 ranked solution in best firewalls. PeerSpot users give Sophos XGS an average rating of 8.0 out of 10. Based on the analysis of the 73 most recent Sophos XGS reviews, the overall sentiment is positive, with a sentiment score of 6.9. (Among the lowest in the category). Sophos XGS is most commonly compared to Fortinet FortiGate: Sophos XGS vs Fortinet FortiGate. Sophos XGS is popular among the small business segment, accounting for 41% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 18% of all views.

Helped 814,325 peers since 2012

Featured reviews

MarounAbboud

Data Department Manager at BTC Networks

Our main use case for Sophos XGS is to protect our network and internet connection, which consists of Aruba, HP, Avaya, and Sophos switches. It's a very new product for us at this time, having previously used a variety of other security solutions including Sophos SG (now UTM), Sophos XG, as well as…

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AbhijitMukherji

IT Head at Dee Development

Sophos XGS is deployed as a gateway firewall with VPN in our network environment, excluding the web server feature and the email filtration feature Sophos XGS has been helping us manage the threats specific to our industry, although we have yet to fully utilize its AI capabilities. Its deployment…

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SelormAhiataku

System&Network Administrator at All Limited Solutions

The primary use case is for cybersecurity strategies. Sophos XGS is used for its strong features like IPS (Intrusion Prevention System) and application control Threat intelligence of Sophos benefits by providing site intelligence and integration of AI helps with security. Sophos offers strong…

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Sophos XGS mindshare

As of October 2024, the mindshare of Sophos XGS in the Firewalls category stands at 1.5%, up from 0.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Firewalls

Key learnings from peers

Last updated Oct 29, 2024

Valuable Features

Valuable features of Sophos XGS include its ease of use, threat management, VPN, centralized management, and security synchronization. Users appreciate its firewall capabilities, application control, content filtering, and bandwidth management. The intuitive interface, streamlined setup, and effective reporting tools are highlights. Security features like intrusion detection, endpoint integration, and malware protection are prominent. The platform's scalability and stability, alongside its cost-effectiveness and support for link management and SD-WAN, enhance its appeal.

"The features that I find most effective in enhancing network security include EDR and XDR."
"The valuable features of Sophos XGS include network protection, web protection, application control, intrusion detection, and iCentral orchestration."
"Sophos offers strong features such as IPS and application control that are particularly valuable."

Room for Improvement

Sophos XGS requires improvements in Active Directory and Azure AD integration. The user interface and reporting need simplification. Performance issues exist with high user loads, firmware updates, and SD-WAN functionality. Users report challenges with configuration complexity and limited scalability. Support responsiveness and customer service need enhancement. The solution's price is considered high and might benefit from better marketing presence. Enhanced security features like vulnerability checks and threat detection are sought after by users.

"Their marketing strategy is quite low, and they need to enhance engagement with partners."
"The solution could improve by using fewer hardware resources compared to other products like Palo Alto, which has better performance."
"Some features need remuneration and there are performance improvements required."

ROI

Sophos XGS presents a commendable investment, particularly for small businesses due to its efficiency and speed. It significantly aids in preventing ransomware, demonstrated by safeguarding against an encryption incident. Although calculating precise return is challenging, its function in countering attacks shows value. Users report satisfactory results and effective performance in meeting varied security requirements, with an average user rating of three out of five, indicating varied perceptions of its financial benefits.

Pricing

Sophos XGS has varied pricing experiences among users. Some find it high, especially in regions like Nigeria and Bolivia, while others consider it competitive and cost-effective compared to competitors like Fortinet and Palo Alto. Pricing typically depends on the license and hardware model, with annual or three-year licensing options available. Discounts are offered, and support costs extra. Sophos is seen as more affordable for small to medium enterprises, with an effective total cost of ownership.

"We paid around 17,000 pounds for a three-year package."
"Sophos XGS is a very expensive solution."
"Sophos XGS is a cost-effective solution."

Popular Use Cases

Sophos XGS is primarily used as a firewall, providing security for network infrastructure, web filtering, VPN connections, and access control. Organizations use it for unified threat management, endpoint protection, and a gateway firewall. It supports internet traffic scanning, application control, and integration with various environments. Businesses deploy it on-premises or in the cloud, offering features like antivirus, content filtering, and perimeter security across multiple industries.

Service and Support

Sophos XGS receives mixed feedback regarding customer service and support. Users mention that the technical support is responsive but often requires improvements in knowledge and quicker resolution times, especially for critical issues. While some find the support helpful and knowledgeable, others experience delays and unresponsiveness. The need for quicker and language-diverse support is noted by several customers. Experiences vary significantly based on location and specific cases, leading to varied satisfaction levels among users.

Deployment

Users find Sophos XGS's initial setup mostly straightforward and user-friendly. Experienced users recognize a quick deployment, often within hours, while those less familiar may experience complexity based on environment needs. Deployments range from simple tasks taking approximately 15 minutes to more intricate installations requiring days, especially with advanced configurations. Familiarity with the system aids swifter setup, but larger-scale implementations might encounter additional challenges, necessitating longer timeframes and greater expertise.

Scalability

Sophos XGS is considered scalable by many but there are differing opinions. Some find it highly scalable for various environments, allowing flexibility with virtual versions and license upgrades. Others mention limitations tied to hardware, fixed capabilities, or the need for additional appliances for larger user counts. Some experience challenges in scaling beyond certain thresholds or face constraints with specific models, affecting deployment in expanding organizations.

Stability

Sophos XGS is generally stable with reliable performance. Users report no significant bugs or crashes, though performance may decrease if capacity is exceeded. Some have observed minor issues requiring restarts, but these are often resolved quickly. Stability is rated between six to ten out of ten. Improvements are necessary in some aspects, especially compared to competitors like Palo Alto or Check Point. Users find the newer version more stable than previous iterations.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Sophos XGS Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

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Top industries

By visitors reading reviews

Computer Software Company

18%

Manufacturing Company

Comms Service Provider

Educational Organization

Financial Services Firm

Healthcare Company

Government

Construction Company

Retailer

Insurance Company

Media Company

Legal Firm

Real Estate/Law Firm

Energy/Utilities Company

Hospitality Company

Non Profit

University

Outsourcing Company

Wholesaler/Distributor

Transportation Company

Recreational Facilities/Services Company

Consumer Goods Company

Performing Arts

International Affairs Institute

Engineering Company

Security Firm

Compare Sophos XGS with alternative products

Learn more about Sophos XGS

XGS has powerful deep learning technology and can detect and block even the most sophisticated malware and ransomware attacks. It also offers granular control over web access, allowing organizations to enforce policies and prevent access to malicious or inappropriate websites. Additionally, XGS provides application control features, enabling organizations to manage and prioritize network traffic based on specific applications or user groups.

With its intuitive management interface and centralized reporting, XGS offers easy deployment and monitoring of network security.