Sophos XGS Reviews

Name: Sophos XGS
Brand: Sophos
Rating: 4.0 (76 reviews)

4.0 out of 5

76 reviews
93% willing to recommend

What is Sophos XGS?

Sophos XGS is a comprehensive network security solution designed to protect organizations from advanced threats. It combines next-generation firewall capabilities with advanced threat protection, web filtering, and application control.

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Sophos XGS is the #17 ranked solution in best firewalls. PeerSpot users give Sophos XGS an average rating of 8.0 out of 10. Based on the analysis of the 76 most recent Sophos XGS reviews, the overall sentiment is positive, with a sentiment score of 6.9. Sophos XGS is most commonly compared to Fortinet FortiGate: Sophos XGS vs Fortinet FortiGate. Sophos XGS is popular among the small business segment, accounting for 41% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 18% of all views.

Helped 816,406 peers since 2012

Featured reviews

MarounAbboud

Data Department Manager at BTC Networks

Having previously worked with the Astaro Security Gateway platform (now called Sophos UTM), I can attest that the configuration and dashboard for this older platform was easier to manage than that of both Sophos XG and XGS. If it were up to me, I would prefer to go back to the older SG dashboard. I am hoping that in future, the dashboard for Sophos XGS will be simpler and easier.

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AbhijitMukherji

IT Head at Dee Development

The interface is really showing up on the edge now. It needs to be more modern and faster, with more rules visible on a single screen for better details rather than just six rules. The threat detection system could be more GUI-based or provide templates for common threats. We also need more updated version 20 study materials.

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SelormAhiataku

System&Network Administrator at All Limited Solutions

The primary use case is for cybersecurity strategies. Sophos XGS is used for its strong features like IPS (Intrusion Prevention System) and application control Threat intelligence of Sophos benefits by providing site intelligence and integration of AI helps with security. Sophos offers strong…

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Sophos XGS mindshare

As of November 2024, the mindshare of Sophos XGS in the Firewalls category stands at 1.6%, up from 0.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Firewalls

Key learnings from peers

Last updated Nov 18, 2024

Valuable Features

Sophos XGS is highly valued for its ease of use, strong performance, and wide range of security features, including VPN, threat management, intrusion prevention, content filtering, application control, synchronized security, and effective web and bandwidth management. Its centralized management and reporting capabilities enhance network security, integrating seamlessly with endpoints. The platform is stable and cost-effective, with a user-friendly interface, efficient firewall capabilities, and reliable technical support.

"I recommend Sophos XGS because it is easy to use, more secure, and scalable."
"I find DLP, API, IP, SDK, and web control to be valuable features."
"I have no issues with the stability of the product and love using it."

Room for Improvement

Sophos XGS requires improvements in various areas, including integration with Active Directory and Azure AD, more intuitive configuration, enhanced SD-WAN and NAC capabilities, and better customer support. Users encounter issues with firmware stability, scalability for large organizations, and a complex user interface. There are also suggestions for incorporating signature filtering, hybrid cloud support, and improved reporting. Improved hardware capabilities, increased automation features, and cost-effective pricing are desired for better performance and competitiveness.

"All the security features could be better."
"All the security features could be better."
"The user interface has improved significantly over the past few years, and having a more competitive price model could make it a preferable choice for customers."

ROI

Sophos XGS is considered a wise choice for long-term use, especially by smaller businesses valuing its speed and efficiency. Its effectiveness in preventing ransomware offers significant value. Users generally find the return on investment satisfactory and view Sophos XGS as successful. Although calculating exact ROI can be challenging for security appliances, its role in preventing attacks is acknowledged. Users rate its ROI as average and are content with its performance in meeting their security needs.

Pricing

Sophos XGS pricing varies by region and usage. Users note it is more affordable than some competitors but can still be costly in certain markets like Nigeria and Bolivia. Licensing is often renewed every three years, with costs depending on the model and additional features. Many users find the price reasonable for small to medium-sized enterprises, appreciating the balance between cost and functionality. Discounts and promotions are available, enhancing its competitiveness.

"We paid around 17,000 pounds for a three-year package."
"Sophos XGS is a very expensive solution."
"Sophos XGS is a cost-effective solution."

Popular Use Cases

Sophos XGS is primarily used as a firewall for network protection, web filtering, and VPN management across multiple environments. It supports security features like intrusion prevention, application control, and unified threat management. Organizations utilize Sophos XGS for endpoint security, threat analysis, and access control. It is deployed both on-premises and in the cloud, serving various industries such as education, government, and enterprises. Sophos XGS integrates well with smaller teams, requiring minimal maintenance.

Service and Support

Sophos XGS often receives mixed feedback about its customer service and support. While many find the technical support responsive and knowledgeable, others note delays and inadequate initial assistance. Some users appreciate the local support in their regions, though issues in language-specific assistance persist. Many highlight the need for quicker response times, especially with urgent matters. Some report excellent service, while others point out that escalations and complex issues require improvement, affecting small to medium businesses.

Deployment

Sophos XGS's initial setup is often described as easy and straightforward. Many find deployment manageable, even for small setups, requiring minimal time and manpower. However, complexities may arise with custom configurations or larger environments. Users appreciate the availability of assistance and resources, like guides and templates. Some instances of difficulty are noted, particularly for those with less experience or during migrations from older systems. Overall, the ease varies based on configuration complexity and user expertise.

Scalability

Sophos XGS is often praised for being scalable with both physical and virtual options. Users note varying levels of capability based on models and configurations, with different capacities for users and performance. While some manage large networks effectively, others report limitations requiring hardware upgrades. High availability and expandability across enterprises are common highlights, though some face challenges in surpassing model-specific constraints. Many appreciate flexibility and the ability to accommodate enterprises across various sizes effectively.

Stability

Sophos XGS exhibits high stability. Reviews indicate a reliable performance without bugs, crashes, or freezes, even surpassing previous XG models. Some users mention occasional stability issues when max capacity is hit, requiring updates or restarts. Compared to other devices, it may not always match competitors like Palo Alto or Check Point. Most users rate its stability between eight to ten out of ten, with few reports of significant issues impacting operation.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Sophos XGS Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

18%

Manufacturing Company

Comms Service Provider

Financial Services Firm

Educational Organization

Healthcare Company

Government

Construction Company

Retailer

Insurance Company

Legal Firm

Media Company

Real Estate/Law Firm

Hospitality Company

Energy/Utilities Company

Non Profit

Outsourcing Company

University

Transportation Company

Wholesaler/Distributor

Recreational Facilities/Services Company

Performing Arts

Consumer Goods Company

International Affairs Institute

Logistics Company

Engineering Company

Security Firm

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Learn more about Sophos XGS

XGS has powerful deep learning technology and can detect and block even the most sophisticated malware and ransomware attacks. It also offers granular control over web access, allowing organizations to enforce policies and prevent access to malicious or inappropriate websites. Additionally, XGS provides application control features, enabling organizations to manage and prioritize network traffic based on specific applications or user groups.

With its intuitive management interface and centralized reporting, XGS offers easy deployment and monitoring of network security.