Symantec Endpoint Security Complete Reviews

Name: Symantec Endpoint Security Complete
Brand: Broadcom
Rating: 4.1 (17 reviews)

4.1 out of 5

17 reviews
86% willing to recommend

What is Symantec Endpoint Security Complete?

Symantec Endpoint Security (SES) Complete delivers comprehensive protection for all your traditional and mobile devices across the entire attack chain. Symantec endpoint innovations include behavioral isolation, Active Directory security, and Threat Hunter technologies to protect your endpoints against sophisticated threats and targeted attacks. For higher return-on-investment and lower total cost of ownership, this single-agent solution supports on-premises, hybrid, and cloud-based deployments.

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Symantec Endpoint Security Complete is the #33 ranked solution in endpoint security software. PeerSpot users give Symantec Endpoint Security Complete an average rating of 8.2 out of 10. Symantec Endpoint Security Complete is most commonly compared to SentinelOne Singularity Complete: Symantec Endpoint Security Complete vs SentinelOne Singularity Complete. Symantec Endpoint Security Complete is popular among the large enterprise segment, accounting for 46% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 19% of all views.

Buyer's Guide

Symantec Endpoint Security Complete

January 2025

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Featured reviews

Nikhilesh Verma

IT Security Specialist at TT Systems LLC

There are some limitations from the cloud security point of view. Symantec is not a cloud-based security, which means if any endpoints move to different locations, they cannot connect directly. It has to reconnect via VPN through the organization. So remote client control, I don't think Broadcom has developed that as of now, compared to Trend Micro.

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Debasish Addy

Associate IT consultant at ITC Infotech

Scalability is not a concern for on-premises infrastructure; I don't perceive limitations regarding data size or related factors. The user base exceeds twenty thousand, with servers operating continuously around the clock. Server operations are constant and cannot be interrupted. On the other hand, for client systems, activity occurs during login and logout periods. I would rate it eight out of ten.

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Fathi Ben Nasr

Chief information security officer at a transportation company with 5,001-10,000 employees

We are using Symantec Endpoint Security Complete on just one endpoint, particularly the Active Directory M57. We have migrated from Symantec on-premises to Symantec on cloud. For the workstation, we are using Symantec Endpoint Security, e.g. the standard edition, not Symantec Endpoint Security Complete. I can't tell you more about the product because really I don't have much experience with the newest version of Symantec Endpoint Security Complete, e.g. version 14.3. My experience with the product is not the same as my experience with Bitdefender, in particular, I have more experience with Bitdefender as I've been dealing with it for years. I'm unable to rate the stability of this product, because two months of usage isn't enough to give valuable judgment. We have 20 users of Symantec Endpoint Security Complete. We may be increasing the endpoints, e.g. we have one endpoint currently, and it could be increased to three. It won't be a big increase, because this is a small organization, and not a big company. I won't be recommending this product to other people who may want to start using it, because I can only recommend Bitdefender as I have years of experience with it, and only two months experience with Symantec Endpoint Security Complete. I only have a few months of experience with Symantec Endpoint Security Complete, and in the past, I would have rated it three out ten. Now, I'm giving it a seven out of ten.

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Symantec Endpoint Security Complete mindshare

As of January 2025, the mindshare of Symantec Endpoint Security Complete in the Endpoint Protection Platform (EPP) category stands at 0.4%, up from 0.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

PeerAnalyst reports

Type	Title	Date
Category	Endpoint Protection Platform (EPP)	Jan 31, 2025	Download
Product	Reviews, tips, and advice from real users	Jan 31, 2025	Download
Comparison	Symantec Endpoint Security Complete vs Microsoft Defender for Endpoint	Jan 31, 2025	Download
Comparison	Symantec Endpoint Security Complete vs SentinelOne Singularity Complete	Jan 31, 2025	Download
Comparison	Symantec Endpoint Security Complete vs CrowdStrike Falcon	Jan 31, 2025	Download

Title	Rating	Mindshare	Recommending
SentinelOne Singularity Complete	4.4	4.3%	97%	192 interviews Add to research
Microsoft Defender for Business	3.8	1.9%	80%	13 interviews Add to research

Valuable Features

Symantec Endpoint Security Complete offers users valuable features such as the firewall to handle virus outbreaks, advanced firewall protection, URL filtering, and SONAR for real-time threat rejection. It includes Adaptive Protection, preventing sophisticated attacks without affecting performance. The tool excels in threat detection, encrypted email protection, application controls, and sandboxing with threat-hunting. Users appreciate its low resource impact, efficient updates, and USB blocking, enhancing security configurations and preventing ransomware. EDR features enable detailed analysis of potential attacks.

"It is a very reliable product."
"Security Complete comes with antivirus plus EDR, which is a convergence of antivirus and EDR."
"The tool's performance is good. It provides efficient updates quickly, even before threats are encountered in our environment. We've been using this solution for the last fifteen years and have found it very good. It helps to prevent ransomware attacks. We are already using its antivirus and firewall solutions. It has asset management and XDR features."

Room for Improvement

Symantec Endpoint Security Complete requires improvements including a more intuitive installation process and simplified packaging. The console and deployment processes need refinement, and mobile device support could be enhanced. Lightweight design and better URL filtering capabilities are also needed. Users face difficulties with hybrid management and weekend support. Scalability and behavior detection need advancements. Integration with cloud and other security products should be developed further, and pricing is a concern for many users.

"The solution is a pretty expensive product. While it provides good service, considering the price, it is hard to tell about the benefits."
"They could improve the user interface."
"Instead of the updates, the tool needs to come up with a concept similar to Veritas."

ROI

Many users find the ROI from Symantec Endpoint Security Complete challenging to achieve currently, although it once had good ROI across enterprises. It is highly valued when preventing attacks, which enhances customer confidence and generates more business. Despite its effectiveness and a ROI rating of eight out of ten, the cost makes it hard to assess its advantages clearly.

Pricing

Symantec Endpoint Security Complete users note pricing as competitive yet costly, with costs increasing over time. They appreciate its value but acknowledge extra charges for additional features like email gateways or URL filtering, except for technical support. Pricing varies based on partnership levels, and deployment might require added hardware investment. Licensing is mostly annual or offered in three-year plans, though renewal may be complex. It's considered cost-effective for small to midrange enterprises.

"Symantec Endpoint Security Complete is not expensive."
"It's cost-effective and well-suited for smaller to midrange companies."
"License renewal is not a straightforward process. I have a three-year subscription. It takes a long time to renew the license after three years. It is not proactive on that. The solution is expensive for the coverage that it does. I have to include other products to complement the protection that Symantec Endpoint Security Complete does not cover. We have to pay 18 euros. There are no additional support or maintenance costs."

Popular Use Cases

Symantec Endpoint Security Complete is utilized for protecting Active Directory environments, file servers, and endpoints against cyber attacks and malware. Users apply it for antivirus and firewall protection, enhancing directory updates, and ensuring endpoint security. It supports features like USB blocking and living off the land binary prevention. Organizations use it for streamlining operations and minimizing administrative tasks, analyzing file system behavior for zero-day threats, and securing messages through Enterprise Messaging Gateway.

Service and Support

Symantec Endpoint Security Complete's customer service is often praised for efficiency and quick responses. Many rate support highly, frequently allocating scores of seven to nine out of ten. However, there are suggestions for improvement, with comments about the first line of support and occasional delays. Symantec's team provides necessary information promptly, though some users manage support internally. Ratings vary, from as low as three to as high as five out of five for responsiveness.

Deployment

Some found Symantec Endpoint Security Complete's initial setup straightforward, easy, and manageable by limited personnel. However, others experienced complexity, particularly with installations on multiple endpoints and specific OS limitations. While some deployments took days or weeks, others were rapid, supported by existing infrastructure. Support from their teams or Symantec was occasionally necessary. Rates of ease varied, but some found the setup intuitive and efficient with prior experience. Complexity arose in policy configurations and dual-console management.

Scalability

Symantec Endpoint Security Complete is regarded as scalable by users, accommodating tens to thousands of devices easily. Some enterprises faced challenges with licensing, but generally, they report ease in scaling, even with extensive user bases. Performance remains consistent whether on-premises or cloud-based. Some rate it highly, suggesting upgrades and expansion without performance issues, while others note minor limitations. Enterprises range in size, with diverse opinions on scalability levels.

Stability

Users express satisfaction with Symantec Endpoint Security Complete's stability, rating it highly, often around eight or nine out of ten. Most have not encountered issues, praising its performance even with a significant number of users. However, some report instability with new releases introducing bugs and delayed feature rollouts. In larger instances, App Operation issues have been noted. Despite this, many find it reliable and continue to use it due to its stable nature.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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