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SentinelOne Singularity Complete vs Symantec Endpoint Security Complete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.5
SentinelOne Singularity Complete's support is fast, knowledgeable, highly rated, though some prefer more interactive sessions.
No sentiment score available
Symantec Endpoint Security Complete's customer service is rated highly, but some users note variability in response times and basic support.
 

Room For Improvement

Sentiment score
5.4
Users want improved usability, granular controls, better threat management, enhanced integration, and lower pricing for SentinelOne Singularity Complete.
Sentiment score
4.4
Symantec Endpoint Security Complete requires improvements in installation, deployment, EDR/XDR features, performance, support, scalability, and pricing.
 

Scalability Issues

Sentiment score
8.0
SentinelOne Singularity Complete is praised for scalability, flexibility, and seamless handling of endpoints across diverse environments.
Sentiment score
7.1
Symantec Endpoint Security Complete is generally scalable, with varying user experiences ranging from high praise to some noted limitations.
 

Setup Cost

Sentiment score
5.9
SentinelOne's flexible pricing model offers cost-effective, robust security, ideal for larger enterprises seeking comprehensive endpoint protection.
No sentiment score available
Enterprise buyers find Symantec Endpoint Security Complete cost-effective but becoming pricier, with cumbersome renewal and additional feature fees.
 

Stability Issues

Sentiment score
8.3
SentinelOne Singularity Complete is stable, reliable, with rare configuration issues and resource concerns, quickly resolved, enhancing enterprise resilience.
Sentiment score
8.6
Symantec Endpoint Security Complete is generally stable with high ratings, but some users experience new bugs and delayed features.
 

Valuable Features

Sentiment score
8.5
SentinelOne Singularity Complete offers robust threat protection, seamless integration, and rapid response with machine learning, automation, and user-friendly design.
Sentiment score
8.4
Symantec Endpoint Security Complete provides comprehensive adaptive protection, advanced threat detection, and high performance without significantly impacting workstation performance.
 

Categories and Ranking

SentinelOne Singularity Com...
Ranking in Endpoint Protection Platform (EPP)
2nd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
190
Ranking in other categories
Anti-Malware Tools (2nd), Endpoint Detection and Response (EDR) (3rd), Extended Detection and Response (XDR) (2nd)
Symantec Endpoint Security ...
Ranking in Endpoint Protection Platform (EPP)
35th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
16
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of SentinelOne Singularity Complete is 4.4%, down from 7.3% compared to the previous year. The mindshare of Symantec Endpoint Security Complete is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Prince Joseph - PeerSpot reviewer
Reduces organizational risk, low on machine load, and helps prevent ransomware
The most important aspect of the solution is that the load on the machine is not very high. It doesn't take up battery resources. The solution prevents ransomware and other threats. So far, it is working brilliantly. The dashboards and UI are user friendly, as is the ability to configure as needed. It seems to have a lot more capabilities. The XDR capabilities, in particular, look very strong. We're currently looking into that. If we want to do integrations with third parties, we don't have very many challenges around that. The ability to ingest and correlate across our security solutions is very useful. It's impressive. The AI engine it has is excellent. It helps us consolidate our security solutions. While it does not allow us to reduce alerts per se, it does a good job of correlating. The way it's integrated into the SIM, it's working to the expectations we have. The solution helps free up people so that they can work on other tasks. We don't have to grow our team too much now. My security team is actually quite small - about five people. We all get more time to handle other tasks. We've noted that it does help reduce mean time to respond. We can identify events easier and those that are most critical are brought to the forefront. Previously, we were in the dark. Now we have so much more visibility. It's been a huge improvement. It's effectively helped to reduce organizational risk.
Nikhilesh Verma - PeerSpot reviewer
Offers in-application policies and device blocking and easy to deploy
There are some limitations from the cloud security point of view. Symantec is not a cloud-based security, which means if any endpoints move to different locations, they cannot connect directly. It has to reconnect via VPN through the organization. So remote client control, I don't think Broadcom has developed that as of now, compared to Trend Micro.
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Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
19%
Manufacturing Company
7%
Financial Services Firm
6%
Government
6%
Computer Software Company
19%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about SentinelOne?
The AI solution makes it easy for customers to detect and manage policies, as well as documents that help customers manage their platform.
What do you like most about Symantec Endpoint Security Complete?
The solution prevents any damage from viruses and provides risk mitigation for virus threats.
What is your experience regarding pricing and costs for Symantec Endpoint Security Complete?
Symantec Endpoint Security Full/Complete license is not expensive and advise using the full feature.
What needs improvement with Symantec Endpoint Security Complete?
Instead of the updates, the tool needs to come up with a concept similar to zero trust.
 

Also Known As

Sentinel Labs, SentinelOne Singularity
No data available
 

Overview

 

Sample Customers

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Information Not Available
Find out what your peers are saying about SentinelOne Singularity Complete vs. Symantec Endpoint Security Complete and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.