Trellix Collaboration Security Reviews

Name: Trellix Collaboration Security
Brand: Trellix
Rating: 4.3 (14 reviews)

4.3 out of 5

14 reviews
100% willing to recommend

334 followers

What is Trellix Collaboration Security?

Trellix Collaboration Security is a comprehensive solution designed to protect sensitive data and ensure secure collaboration within organizations. With the increasing reliance on digital platforms for communication and collaboration, it is crucial to have robust security measures in place. Trellix Collaboration Security offers a range of features to safeguard data and prevent unauthorized access.

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Trellix Collaboration Security is the #6 ranked solution in top Secure Email Gateway (SEG) solutions and #19 ranked solution in top Email Security solutions. PeerSpot users give Trellix Collaboration Security an average rating of 8.6 out of 10. Based on the analysis of the 14 most recent Trellix Collaboration Security reviews, the overall sentiment is positive, with a sentiment score of 7.1. Trellix Collaboration Security is most commonly compared to Microsoft Defender for Office 365: Trellix Collaboration Security vs Microsoft Defender for Office 365. Trellix Collaboration Security is popular among the large enterprise segment, accounting for 69% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 14% of all views.

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Featured reviews

BernardLugalia

Cyber Security Engineer at a tech services company with 11-50 employees

I primarily use it to monitor database access, particularly in banking and similar environments. It ensures that IT personnel and others do not create unauthorized accounts or users. Collaboration security assists in tracking database access and alerts in case of suspicious activity One of the…

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Amey Darekar

Personal Banker at HDFC Bank

I primarily use the product in our daily security operations since it is implemented in all of our company's systems and is used in our environment. Normally, email security tools like FireEye or Trellix help to protect ourselves from spam, malware, and other email-oriented threats. The tool is used extensively in our company's environment. It is more like a collaboration email security that is used in our company. Whether my company plans to increase the number of users of the product or not is something that depends on the growth of the organization. I recommend the product to those who plan to use it. The product is stable and reliable, considering the results my company gets out of it. When it comes to Trellix or FireEye Endpoint Security (HX), the tools offer antivirus as well as the modern real-time security feature, which is used to automate the detection and protection of the endpoints against all the security threats that are currently there in the industry. I don't see any challenges with the integration part of the product, but since a different team manages it, I don't have visibility into it. In terms of the value offered by the product, the solution does help our company protect data and the complete infrastructure. I rate the tool a nine out of ten.

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EricChen3

CEO at Care Line

The solution is used for email security. It streamlines our team’s collaboration and file-sharing efforts It is a good product. The product protects my email. It prevents APT attacks. It is easy to integrate the solution with other tools. My emails used to have some viruses or malicious threats.…

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Trellix Collaboration Security mindshare

As of January 2025, the mindshare of Trellix Collaboration Security in the Email Security category stands at 2.5%, down from 2.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Email Security

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Last updated Dec 31, 2024

Valuable Features

Trellix Collaboration Security is noted for its simplicity, user-friendliness, and strong anti-spam capabilities. It features seamless cloud integration with Google and Microsoft, effective filtering, advanced threat detection, automated remediation, and riskware rules. The accessibility allows users to manage emails from anywhere. The setup is straightforward with zero false positives, enhancing security against malware, advanced attacks, and APTs. Users appreciate the virtual patching and vulnerability assessment for comprehensive data protection.

"Before installing, consider potential challenges with system performance, especially when integrating multiple tools, which could slow down performance."
"One of the most valuable features is the protection against vulnerabilities, particularly through virtual patching."
"One of the valuable features of the product stems from the fact that it is easy to implement the tool in our environment."

Room for Improvement

Trellix Collaboration Security's reporting needs enhancement. Plural users face limitations in spam detection, customization, and email management features. SMTP handling lacks routing options and integration support. Language options are limited, especially for Korean. The pricing is high, and single sign-on is needed. The quarantine process for malicious emails could be improved. Greater flexibility, quicker feature additions, and QR code threat scanning are required. Plural companies also desire better integration with different systems.

"Sometimes, integration can be challenging, impacting its stability, which is why I rate it a five out of ten."
"There is a need for improved integration with totally different products, such as a rapid server."
"In general, our company should make the tool more robust to protect our systems."

ROI

Trellix Collaboration Security has proven to be effective in preventing phishing attacks targeting top-level management, resulting in a positive return on investment.

Pricing

Trellix Collaboration Security is perceived as an expensive solution by users, with licenses required for each user on a yearly subscription basis. Although some organizations acknowledge competitive pricing compared to international vendors, many find the costs high, rating them between eight and nine out of ten. Some users opt for a five-year licensing model, and no additional charges are reported apart from the licensing fees, highlighting the necessity of evaluating budgetary considerations.

"I rate the product price as nine out of ten, where ten is the most expensive, and one is the cheapest. There is no need to pay any extra charges apart from the licensing costs."
"The cost is very high."
"The licensing is on a yearly basis."

Popular Use Cases

Trellix Collaboration Security users focus on messaging security, primarily targeting email threats such as spam, phishing, malware, spoof emails, malicious URLs, and unauthorized database access. The system enables advanced filtering of email attachments and URLs, integrates with security frameworks, and facilitates the transition to cloud infrastructures while enhancing team collaboration and file-sharing efficiency. It streamlines email protection and manages network security, ensuring IT environments remain secure against various cyber threats.

Service and Support

Customer service and support of Trellix Collaboration Security vary among users. Some experience prompt, knowledgeable assistance with multiple contact options, while others find the response time slow and lacking global coverage. Many users express satisfaction with the support received, highlighting helpfulness and responsiveness. Users contacting technical support frequently rate it highly, although improvements in response times are suggested. Overall, experiences range from satisfactory to needing enhancement.

Deployment

Trellix Collaboration Security's initial setup is straightforward, often quick on the cloud but longer on-premises due to physical configurations. Experiences vary; some find it as simple as setting up a TV, while customization can complicate the process. Most installations require minimal personnel, typically one engineer, and might benefit from automation. Some users manage it in under an hour, though someone new may require multiple weeks, with expertise easing the process significantly.

Scalability

Trellix Collaboration Security demonstrates strong scalability with positive appraisals. Companies report handling thousands of users efficiently. Expansion needs are easily accommodated, with many highlighting smooth adaptation to capacity increases. Challenges persist, mostly confined to licensing, yet the technical adaptability of the system is commended. Ratings suggest high satisfaction levels with its ability to support substantial user bases, while some experience slight complexities in large scale user additions.

Stability

Trellix Collaboration Security exhibits high levels of stability, typically scoring nine or ten out of ten. Users experience few issues, citing reliability and good performance. Although integration challenges affect stability for some, most find it robust without bugs or crashes. FireEye Email Security, part of the Trellix Collaboration suite, is often described as extremely consistent, reflecting widespread satisfaction with its deployment.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

14%

Manufacturing Company

13%

Computer Software Company

13%

Government

Comms Service Provider

Energy/Utilities Company

Insurance Company

Healthcare Company

Legal Firm

University

Construction Company

Retailer

Educational Organization

Non Profit

Real Estate/Law Firm

Wellness & Fitness Company

Wholesaler/Distributor

Logistics Company

Media Company

Recreational Facilities/Services Company

Mining And Metals Company

Hospitality Company

Transportation Company

Outsourcing Company

Consumer Goods Company

Agriculture

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Learn more about Trellix Collaboration Security

One of the key features of Trellix Collaboration Security is its advanced encryption capabilities. All data transmitted and stored within the platform is encrypted using industry-standard encryption algorithms, ensuring that it remains secure and protected from potential threats. This encryption extends to all communication channels, including emails, file transfers, and instant messaging, providing end-to-end security.

To further enhance security, Trellix Collaboration Security incorporates multi-factor authentication. This means that users are required to provide multiple forms of identification, such as passwords, biometrics, or security tokens, to access the platform. This significantly reduces the risk of unauthorized access, as even if one factor is compromised, the others provide an additional layer of protection.

In addition to encryption and multi-factor authentication, Trellix Collaboration Security offers robust access controls. Administrators can define and enforce granular access permissions, ensuring that only authorized individuals can view, edit, or share specific documents or folders. This helps prevent data leakage and ensures that sensitive information is only accessible to those who need it.

Trellix Collaboration Security also includes comprehensive auditing and monitoring capabilities. Administrators can track user activities, monitor file transfers, and generate detailed reports to identify any suspicious or unauthorized behavior. This proactive approach allows organizations to quickly detect and respond to potential security breaches, minimizing the impact on data integrity and confidentiality.

Trellix Collaboration Security was previously known as FireEye Email Security.

Trellix Collaboration Security customers

Northshore Utility District, Luz Technologies, Air Academy Federal Credit Union, Bank Gutmann, Bank of Thailand, Penn State Health Milton S. Hershey Medical Center, State of Missouri, City and County of San Francisco, Denver Public Schools, Vodafone, Go Auto, Stater Bros. Market