Ubiquiti WLAN Reviews

Name: Ubiquiti WLAN
Brand: Ubiquiti Networks
Rating: 3.8 (42 reviews)

3.8 out of 5

42 reviews
81% willing to recommend

428 followers

What is Ubiquiti WLAN?

UniFi is a revolutionary Wi-Fi system that combines Enterprise performance, unlimited scalability, a central management controller and disruptive pricing.

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Ubiquiti WLAN is the #5 ranked solution in top Wireless LAN solutions. PeerSpot users give Ubiquiti WLAN an average rating of 7.6 out of 10. Based on the analysis of the 42 most recent Ubiquiti WLAN reviews, the overall sentiment is positive, with a sentiment score of 7.1. Ubiquiti WLAN is most commonly compared to Aruba Wireless: Ubiquiti WLAN vs Aruba Wireless. Ubiquiti WLAN is popular among the large enterprise segment, accounting for 45% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 14% of all views.

Helped 816,660 peers since 2012

Featured reviews

Geoff Rubin

CEO at Forward Thinking Network Consultancy Ltd

As an importer and distributor, we don't spend any time installing Ubiquiti WLAN products ourselves. We only resell the products to installers and don't do any installations directly. From my knowledge, though, the installation process is extremely straightforward. We get very few technical questions from our customers who do the installations. Based on our experience as distributors, I can say that virtually every installation we deal with now is centered around the UniFi Gateway. Although we don't handle installations directly, more companies rely on Ubiquiti gateways instead of standard options like FortiGate switches as routers. With the new UDM Pro Max product, Ubiquiti WLAN has covered the whole spectrum from home installations to the largest possible enterprise installations.

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MarekSzafrański

Senior Core Network Engineer at Eurofins

Firstly, I initially purchased the device to build a VPN, and one very valuable feature for me was the ability to create a layer two VPN, which was available on the legacy ER router. It allowed me to expand a subnet to a remote site, which was essential for my setup. Additionally, I appreciated that the CLI of the router was similar to other Juniper products that I was familiar with. As for my current setup, I'm using it as a wireless controller and a camera DVR. I plan to purchase newer-generation routers for building VPNs between sites. However, my infrastructure running on the ER routers is sufficient for now, and I haven't faced any issues requiring replacement parts. I am also happy with its performance.

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Oluwatobi Adeniran

IT Infrastructure Engineer at Dangote

There are some issues with specific products like airFiber and SIBAP. However, UniFi, EdgeMAX, and UniFi Protect offer more organic potential for addressing concerns like lightning strikes and optimizing WLAN installations in high-voltage regions. Despite competition in the market, there's uncertainty about the efficacy of these devices, particularly in terms of licensing.

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Ubiquiti WLAN mindshare

As of November 2024, the mindshare of Ubiquiti WLAN in the Wireless LAN category stands at 5.2%, down from 8.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Wireless LAN

Key learnings from peers

Last updated Nov 21, 2024

Valuable Features

Ubiquiti WLAN is valued for its strong security, easy deployment, central management, stability, scalability, and affordability. Its user-friendly interface, robust management features, and free controller system software standout. Users appreciate its performance, reliability, and coverage optimization. The system offers efficient traffic management, VPN setups, and effective infrastructure components. Its cost-effectiveness and compatibility in hybrid environments make it a competitive alternative to pricier brands.

"The initial setup process was relatively straightforward, with only minor challenges typically caused by user errors, such as password mismatches."
"The main advantage of Ubiquiti WLAN is the network management. The whole concept has one complete range of products from end to end, with very basic and effective management systems. That's a key benefit in my mind. But the main thing is that it's so competitive—far more competitive than the other leading American brands."
"I use Ubiquiti WLAN because it's cheap and performs well. The range is its best feature for improving network performance."

Room for Improvement

Ubiquiti WLAN needs improvements in signal strength, support, stability, and management complexity. The interface is challenging with frequent updates, and the lack of a central management system complicates device control. Connectivity issues and limited frequency support are concerns. Enhancements in user interface, security, troubleshooting tools, and documentation are needed. scalability and cloud features are insufficient compared to competitors. There are also issues with controller reliability and lack of support.

"The product could be improved with more extensive documentation or resources for network engineers."
"I think the main area for improvement with Ubiquiti WLAN is that they need to be far more specific in explaining the advantages of one product versus another. They have many access points - over 30. We often get questions about the right product for specific circumstances, and it's difficult to answer them clearly."
"Big networks with more than 80 access points are a problem. The network controller stops sometimes, and I think it's because of the high number of access points."

ROI

Some users reported not seeing any ROI from Ubiquiti WLAN, while others experienced decent results. It's effective for a small number of connections, especially in long-range areas using point-to-point devices. Customers achieved a positive return when it was designed well but faced issues if not properly customized for their environment. There were mentions of it being cost-saving, but the effectiveness varied, causing challenges when it no longer met customer needs.

Pricing

Ubiquiti WLAN offers a reasonably priced solution for enterprise buyers, often highlighted as cost-effective with no ongoing license fees. Users frequently purchase it as a one-time investment, benefiting from affordability compared to competitors like Aruba and Ruckus. While some rate pricing higher, suggesting room for improvement, the general consensus is that it provides good value for the cost. Bulk purchasing may secure further discounts, and customers appreciate the absence of hidden fees or recurring costs.

"I would rate the solution's pricing a nine out of ten. It is high."
"The solution is cheap. I rate its pricing as three out of ten."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."

Popular Use Cases

Companies and individuals use Ubiquiti WLAN for diverse purposes including video conferencing, wireless network management, and internet access. It is favored by small businesses and residential users for its flexibility and ease in managing multiple sites and branches. It supports Wi-Fi in hotels, nursing homes, and the mining sector, ensuring seamless connectivity. Ubiquiti WLAN is implemented for high-performance networks, IoT applications, point-to-point setups, and remote surveillance, providing reliable access points and connectivity solutions.

Service and Support

Ubiquiti WLAN's customer service and support receive mixed feedback. Many highlight slow response times and limited direct contact, relying more on community forums and online support, yet some find these effective. There's an improvement in support quality compared to the past, but it remains below the level of Cisco or Aruba. Users appreciate the documentation and community resources, though delays and indirect channels are concerns. Some users never require support, indicating generally reliable performance.

Deployment

Users find Ubiquiti WLAN's initial setup mostly straightforward and simple. Experienced users deploy it easily, while some find it somewhat complex, needing initial LAN configurations. For many, deployment can take 10 minutes to an hour, depending on the setup complexity and environment. High-density areas may pose occasional challenges. Companies with network specialists report little difficulty, and small environments benefit most from its ease. Maintenance is minimal once setup is complete.

Scalability

Ubiquiti WLAN is generally considered scalable by users, suitable for small to medium businesses. Some organizations successfully support hundreds of users, while others face limitations when scaling further. The system is praised for its adaptability, yet scaling complexity varies with deployment size. Users rate its scalability favorably, though it may lack certain features compared to other brands. Limits appear in large enterprise environments, and opinions vary on support needs for expanding infrastructure.

Stability

Ubiquiti WLAN's stability is largely positive, with many finding it reliable and crash-free. Some users report connection drops and issues when updating. Others mention stable performance, though certain configurations like roaming without mesh can affect stability. Power outages and Cloud Key reliability are concerns, leading to varied stability ratings from six to nine out of ten. Stability in small businesses is satisfactory, but larger setups may encounter occasional instability, especially in specific environments.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Ubiquiti WLAN Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

14%

Manufacturing Company

Comms Service Provider

Educational Organization

Government

Financial Services Firm

Healthcare Company

Retailer

University

Construction Company

Hospitality Company

Energy/Utilities Company

Media Company

Non Profit

Insurance Company

Real Estate/Law Firm

Wholesaler/Distributor

Outsourcing Company

Transportation Company

Agriculture

Performing Arts

Legal Firm

Recreational Facilities/Services Company

Pharma/Biotech Company

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Ubiquiti WLAN customers

NASCAR Grand-AM, Maritime Parc, Outdoor Music Festival, One Republic Tour, British Armed Forces, Arcadia School District, Bartlett School District, Universidad del Azuay, Estelar Hotels, Intercontinental Bali, Moscow - Enforta, Miami - Sling Broadband, Manhattan - MST, Ecuador - Aire.EC