UiPath Process Mining Reviews

Name: UiPath Process Mining
Brand: UiPath
Rating: 4.0 (76 reviews)

4.0 out of 5

76 reviews
90% willing to recommend

500 followers

What is UiPath Process Mining?

UiPath Process Mining is a process mining solution that provides businesses with a detailed understanding of their processes using the data from their organization applications (like CRM and ERP). In addition, UiPath Process Mining helps identify process pain points and bottlenecks and discover process improvement opportunities in order to increase efficiency, thereby reducing overall business costs.

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UiPath Process Mining is the #4 ranked solution in top Process Mining solutions. PeerSpot users give UiPath Process Mining an average rating of 8.0 out of 10. Based on the analysis of the 76 most recent UiPath Process Mining reviews, the overall sentiment is positive, with a sentiment score of 7.0. UiPath Process Mining is most commonly compared to Microsoft Power Automate: UiPath Process Mining vs Microsoft Power Automate. UiPath Process Mining is popular among the midsize enterprise segment, accounting for 71% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 68% of all views.

Buyer's Guide

UiPath Process Mining

November 2024

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Featured reviews

Rahul Sharma.

Associate at JPMorgan Chase & Co.

UiPath Process Mining is as lightweight a tool as it is new. It's not able to handle a lot of logs in one go at high speed. The solution's speed is fairly good, but it should be further increased to make it more powerful to process large amounts of logs. Logs should be as much as possible. We have taken one year's and sometimes two years' logs to understand the behavior. We are not here solving small problems because a lot of money is invested. I have observed that handling a large amount of logs slows down the solution's performance. This area is improving because we are now observing a new version of UiPath Process Mining with improved speed. As a developer, I'll be happy to see that happening more quickly, and I am sure the solution is heading there.

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Andrei Lupu

Continuous Improvement&Automation manager at Carrier

It facilitated the automation and streamlining of our financial processes. Using Process Mining for process streamlining wasn't too challenging. We had a UiPath consultant who provided valuable assistance in the initial stages. While there were some difficulties due to the unfamiliarity with certain aspects of the process, we had to uncover specific details. This led to a series of meetings to address these challenges. The communication between our team and the vendor was effective and successful. The end-to-end visibility provided by the Process Mining dashboards is excellent. We can now precisely track the data entering the system, understand the step-by-step processing, and configure outcomes accordingly. This enables us to customize outcomes based on specific needs. Overall, it has been a positive and valuable experience. The capability of Process Mining to transform raw data into actionable information has proven highly beneficial. Initially, it allowed us to identify bottlenecks and areas with redundant work, enabling us to enhance speed and efficiency in various steps. Process Mining's capacity to eliminate bottlenecks across diverse processes precisely indicates the areas that require closer examination and drilling down. For instance, in a recent project, we identified numerous rework and redundant steps. Utilizing Process Mining, specifically NPA, effectively addressed and resolved these issues. This insight was gained through a combination of data mining and process mapping, guiding us to pinpoint where the application of the API would be most beneficial. The extensive transparency that Process Mining brings to our end-to-end processes signals the commencement of a substantial venture for us. We've recently begun delving into the possibilities of data mining. The journey ahead is filled with excitement, and we foresee gaining numerous advantages from it. We conducted a pilot to assess its effectiveness for our specific needs, and now, having received positive results, we have the green light to integrate it into our workflow seamlessly. We've experienced tangible benefits, primarily in terms of time savings, which translates into increased efficiency for the team to focus on other activities. The primary advantage lies in the effectiveness of time utilization, leading to cost savings. Post the initial three months of implementation, we began to witness the positive outcomes and benefits. The capacity of process mining to empower employee decision-making is incredibly valuable. Currently, employees can swiftly access results, enabling them to make real-time decisions with ease. It resulted in a time savings of two to three hours daily, equating to more than a fifty percent reduction.

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Chaya Kumari B.

Senior RPA Developer at Saven Tech

I have used UiPath Process Mining for data capture and documentation, while also performing business analyst tasks. Currently, I serve as an RPA business consultant, covering all phases of RPA. To strengthen my expertise, I seek in-depth knowledge of documentation, table testing, deployment, and different types of case support. My experience encompasses various automation processes I've explored through process mining. UiPath Process Mining's end-to-end visibility empowers us to document and create a clear process plan. In process mining, we collect high-level information to characterize processes as either repetitive or involving repetitive data entry, and whether they handle structured or unstructured data. Our focus is on identifying the type of application and the nature of the process, using a high-level overview. For end-to-end process transparency, the process prioritizes meticulous planning before embarking on any automation initiative, regardless of the specific business process(es) targeted. This extends to source-to-pay, back-office processes, and financial operations. By creating a detailed plan for the current or upcoming year, we can assess the development scope, feasibility of automation, and potential return on investment for each process using UiPath Process Mining. This plan will also include the estimated delivery timeframe for the entire project. UiPath Process Mining up to certain levels has helped to enhance employee decision-making. UiPath Process Mining has helped free up 70 percent of our team's time to work on other projects. UiPath Process Mining helped to reduce our TCO by 30 percent.

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UiPath Process Mining mindshare

As of December 2024, the mindshare of UiPath Process Mining in the Process Mining category stands at 17.0%, down from 22.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Process Mining

Key learnings from peers

Last updated Dec 2, 2024

Valuable Features

"We are able to identify which processes can be automated more easily, and then work with teams, thus saving a significant amount of time."
"We haven't automated processes based on UiPath Process Mining, but we've used it to gain insight into our processes. It also helps us refine and speed up our standard operating procedures."
"I would rate the stability of UiPath Process Mining a nine out of ten."

Room for Improvement

UiPath Process Mining requires improvements in user-friendliness, training, and visual appeal. Enhancements in exception handling, data integration, and licensing costs are necessary. Lack of comprehensive guides and complex project management processes pose challenges. Users experience difficulties with raw data transformation, limited API connectors, and integration with other bots. Additionally, there is a need for better AI and machine learning capabilities. Cost-effectiveness and customization options should also be evaluated.

"The tool could be improved by making integration simpler with most applications."
"Unlike scan.ai, UiPath Process Mining doesn't provide high-level insights. It isn't easy to integrate. They should stop selling and try to bring more value into the system. A person can have only 10 UiPath Process Mining licenses, but nobody uses them, so in hindsight, everybody feels like UiPath is a failed product."
"The ability to transform raw data into actionable information can be challenging due to the variability in our customers' processes."

ROI

Pricing

Pricing for UiPath Process Mining varies significantly, with costs often considered high, particularly for smaller enterprises. Licensing is typically annual, potentially reaching $200,000 with additional maintenance fees of 20%. Costs depend on the number of users and bots, with volume discounts available. Compared to competitors, UiPath offers value, yet some find it overpriced without clear ROI. Flexibility in licensing exists, making it affordable for users with existing UiPath ecosystems.

"UiPath Process Mining is priced high compared to other solutions."
"The cost of UiPath Process Mining is costly but there are no additional costs in addition to the licensing fee."
"The pricing is on the higher side."

Popular Use Cases

Service and Support

UiPath Process Mining's customer service and support receive positive feedback, praised for timely responses and helpfulness. Users express a high level of satisfaction, with efficient issue resolution and knowledgeable staff. Despite some suggestions for faster response times and more resources, most users report that their inquiries receive prompt attention. Community forums and documentation are also helpful, reducing the need for direct contact. Overall, users find UiPath's process mining technical support commendable.

Deployment

Scalability

UiPath Process Mining exhibits strong scalability, adaptable to varying user bases and business demands. It handles enterprise-level operations efficiently, supported by user feedback highlighting its capacity to scale. However, challenges arise with large data handling and complex integrations. Multiple organizations plan to expand their usage, leveraging automation for enhanced processes. While expansion is feasible for most, cost and data management remain critical considerations. Integration with SOAR systems is generally favorable, although older applications may pose issues.

Stability

UiPath Process Mining is highly stable according to multiple users, although occasional crashes and lags have been noted during recording or with large data volumes. Many have noticed improvements over time, resulting in better performance. Users describe it as reliable and robust, with minimal downtime and no major bugs, though some note that document understanding could be more reliable. They rate stability around seven to nine out of ten, indicating satisfaction with its performance.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Educational Organization

68%

Computer Software Company

Financial Services Firm

Manufacturing Company

Real Estate/Law Firm

Government

Healthcare Company

Insurance Company

Media Company

Retailer

Energy/Utilities Company

University

Comms Service Provider

Pharma/Biotech Company

Logistics Company

Construction Company

Legal Firm

Transportation Company

Compare UiPath Process Mining with alternative products

Learn more about UiPath Process Mining

UiPath Process Mining Features

UiPath Process Mining has many valuable key features. Some of the most useful ones include:

RPA process identification
Easy identification of automation potentials
Objective and fact based insights
Cloud robot
RE-Framework
Scraping tool
Flexibility
Easy to navigate
Organization-level relationship mining
Gap and root-cause analysis

UiPath Process Mining Benefits

There are several benefits to implementing UiPath Process Mining. Some of the biggest advantages the solution offers include:

Monitor your processes continuously: UiPath Process Mining uses KPIs to measure the impact automation has on end-to-end processes so you can figure out what’s working and what’s not for better optimization.

Immediately address problems: With UiPath Process Mining, you can remediate issues quickly in your processes by alerting your internal teams or your robots to take action.

Process-specific app templates: UiPath Process Mining offers a full range of process-specific and generic process mining app templates so you don’t have to start from scratch and can save time.

Full visibility: Quickly gain full visibility and transparency into complex business processes and how they are executed.

Reviews from Real Users

Below are some reviews and helpful feedback written by UiPath Process Mining users.

PeerSpot user Nilesh P., Associate Director - Cloud Architect at a computer software company, says, “It's easy to develop, maintain, and manage, and it helps in task mining and process mining.” He adds, "With UiPath in place, we are moving away from training people on the core applications, which are pretty complex. We've built a headless frontend, so it's really easy for anybody to join our company and be productive."

A Hyperautomation Architect at an insurance company mentions, “My shortlist of valuable features includes all the different types of analysis. For example, you can do a root cause analysis. In other words, if you have a process that has many different scenarios, you can identify where the problem is. You can also identify bottlenecks with root cause analysis. You do this by looking at the time that has been spent in specific stages or steps within the processes being performed. Another great feature is the ability to see processes at a higher level and take in the whole picture. If a process has too many variances — say there are 20 different ways of doing the task — you can identify which process is the one where that happens more often. This will prompt you to focus on that process for any possible ways to automate it and simplify the complexity.”

Karthikeyan M., Chief Sales & Marketing Officer - RPA evangelist at AQM Technologies, says, "For us, the most important feature of UiPath Process Mining is something called Document Understanding. We have found it to be extremely valuable, given that the current situation we have right now is that it's not just pure automation of manual and repetitive tasks. What we're doing is more along the lines of what you could call "intelligent" automation. Document Understanding plays a great role in this type of process automation because it helps us in automating the reading of documents better and, therefore, helps to automate intelligence for our customers."

UiPath Process Mining was previously known as ProcessGold.