UiPath Reviews

Users have reported significant cost savings, increased efficiency, and improved productivity as a result of implementing UiPath's automation solutions. They have also mentioned the ability to scale operations and streamline processes, leading to higher profitability and a competitive edge in the market.

Some users find the pricing to be reasonable and competitive, while others find it to be expensive compared to other solutions on the market. There are mentions of pricing changes and jumps, which have made it harder to achieve a good return on investment. 

Some users appreciate the flexibility in licensing and the ability to accommodate their team's roles and access. However, others find the licensing structure to be complex and non-intuitive. There are also mentions of the cost being higher for smaller companies and startups. 

• "UiPath is more expensive than other automation services, but the ROI justifies the cost."
• "The pricing is very expensive, making it challenging to continue using UiPath when competitors like Microsoft offer cheaper alternatives like Power Automate. Why continue to use UiPath when you're paying three to five times more?"
• "UiPath's pricing and licensing have been reasonable and manageable for us. Despite challenges in constantly monitoring SharePoint folders, UiPath has worked well within our resources. We have a fully dedicated, unattended license for our invoice processing, which needs to be a top priority and is always running throughout the day. We have another one for all of our other scheduled automations, and we've been pleased with that so far."

The primary use case of UiPath is to automate repetitive tasks and streamline business processes. 

Users have mentioned utilizing UiPath for tasks such as data entry, report generation, and data extraction from various sources. 

It is also mentioned that UiPath is effective in automating complex workflows and integrating with other systems.

Some customers have had positive experiences, praising the promptness and helpfulness of the support team. They have found the technical support to be knowledgeable and responsive, providing solutions to their issues in a timely manner. The UiPath community and forums have also been valuable resources for finding answers and solutions.However, some customers have found it difficult to get in contact with the support team or have experienced delays in receiving responses. There have been instances where support tickets were closed without a resolution or where the support team lacked the necessary expertise to address the issue. Some customers have also expressed frustration with the support portal and the need to explain their setup repeatedly when opening new tickets.

UiPath offers excellent scalability. It has improved over the years and has new offerings for serverless robots. 

The UiPath Orchestrator makes it easy to maintain governability as the solution scales. It is suitable for both on-premises and cloud deployments. 

The solution can handle large datasets and execute numerous processes concurrently, enhancing efficiency and productivity. However, scaling on-premises can be cost-prohibitive due to the need for hardware and infrastructure investment. 

Transitioning to the cloud provides more flexibility and a well-designed option for scalability. 

The scalability depends on the design and vision of the organization, however, UiPath provides the framework and support for scaling automation. 

UiPath is highly reliable and dependable. Users have expressed satisfaction with its stability, indicating that it consistently performs well without any major issues or disruptions.