UiPath's most valuable features include ease of use with a low-code platform, drag-and-drop functionality, and strong automation capabilities. Users appreciate integrations with tools like Excel, OCR, and AI for document understanding, as well as rapid deployment and robust Orchestrator for bot management. The community and UiPath Academy provide extensive support and training resources. Key elements such as scalability, integration flexibility, and end-to-end automation capabilities enhance productivity and efficiency, reducing human error and freeing up time for more strategic tasks.
- "The solution helps reduce human error."
- "The most valuable functions in UiPath would be that it's easily integrated with multiple applications."
- "There are so many out-of-the-box solutions that it's difficult to find a match."
UiPath should enhance its coding features to facilitate small scripts and improve the user experience by streamlining updates and debugging. Stronger machine learning capabilities and improved Citrix automation are desired, along with multi-factor authentication, enhanced OCR, and expanded language support beyond Visual Basic. Simplifying licensing and pricing models is essential, as is offering better training resources and support for older systems. Native SAP activities and stronger system integration are needed. Enhanced documentation, especially for ReFramework, is crucial, along with better debugging tools and UI intuitiveness. Improvements in IDE intuitiveness, version control support, AI, and OCR are sought. Users face challenges with scalability, learning, and ease of use; reporting and error handling demand enhancement. API integration, stability, and legacy system support need addressing. Enhanced bot stability, better AI, more intuitive interfaces, and improved infrastructure guidance are recommended. Users urge seamless integration with other systems and accessible cloud solutions, along with reduced licensing costs and better customer support. Enhanced BI systems, support for non-programmers, improved backward compatibility, and integration with regulatory standards are essential. Improved screen capture and smoother bot functioning are desired. Simplifying licensing, better integration with SAP, Orchestrator use, AI and machine learning capabilities, and robust documentation are priorities. Pricing transparency, mobile automation, and AI enhancements would benefit users. Simplifying UI, collaboration with ecosystem products, and detailed ROI guidance are necessary for maximizing value. Support for large data processing can be improved. Users seek enhanced training, onboarding, and community engagement. Complex interfaces and outdated features require attention. Pricing, version control, more integrations, and UI simplicity are crucial. Improved Google integration, auditing, and AI are necessary; delays and complex Activities challenge users. Improved OCR, support clarity, and training material availability are needed.
- "The customer-centric focus has reduced; they're more towards licensing and getting new sales, new business."
- "There is a drawback that the new products getting launched are not well documented, and the information only sits with the product team, not with the support team."
- "When someone starts an automation, there should be some notification window on the screen to provide information about the flow's status and progress."
