WatchGuard Secure Wi‑Fi Reviews

Enterprise buyers evaluating WatchGuard Secure Wi-Fi often find the solution priced higher than competitors, though its feature-rich offerings make the cost reasonable for some. Pricing varies based on package selection, with more features increasing costs. Purchasing typically involves a three-year license with the access point. Although there's no ongoing licensing, hardware purchase is required. WatchGuard is considered on the expensive side, receiving mixed ratings on price satisfaction among users.

• "WatchGuard is on the upper scale for pricing."
• "The solution is priced high compared to competitors. However, for the features that are included in the solution, the price becomes more reasonable."
• "Your licensing and cost, as would be required for many other solutions, being considered for eighty to two hundred and eighty different physical locations, is just about the same amount per access point."

WatchGuard Secure Wi‑Fi is utilized primarily in airports, hotels, schools, and various businesses. Organizations employ it for offering free public Wi-Fi, managing separated networks for guests and administration, and ensuring server and device safety. The system is designed to be user-friendly and facilitates easy maintenance and updates with minimal disruption. Companies often use it within a managed service framework, selling and overseeing the service regularly to maintain security and efficiency.

Users report that WatchGuard Secure Wi-Fi's customer support consistently resolves issues, often on the first call. Although some cases require further investigation due to intermittent problems, the support team diligently works to find solutions. Responses to tickets are prompt, with team members providing detailed insights. Many describe the technical support as awesome and commend the expertise of the staff, noting their efforts to thoroughly address any concerns.

Users found WatchGuard Secure Wi‑Fi's initial setup simple, requiring minimal time, with some installations taking approximately 10 minutes. Although straightforward for most, deploying additional features may necessitate technical skills and training. The setup process can vary depending on project scope, such as the number of access points needed. Typically requiring one or two people, deployment is manageable, although location factors like ceiling installations may impact complexity. Effective system monitoring and alert features are highlighted as beneficial.

Users find WatchGuard Secure Wi‑Fi mostly scalable, with options to manage through a single portal. Many appreciate potential for extensive expansion, although some note limitations with access point capacities, often requiring stronger hardware for larger areas. While adding access points is straightforward, updating security packages can pose challenges, particularly with older models. Users suggest new versions may offer improvements, implying increased adaptability and flexibility compared to previous iterations.

WatchGuard Secure Wi-Fi has been stable and reliable for many users, with its day-to-day performance highly regarded. There were initial bugs, but these do not overshadow the exceptional trust in its wireless environment. Support teams have successfully addressed any issues, reinforcing user confidence. The platform excels in scalability, providing performance that satisfies diverse customer needs. Stability has consistently met or exceeded expectations without significant problems.