WatchGuard Secure Wi‑Fi Reviews

Name: WatchGuard Secure Wi‑Fi
Brand: WatchGuard
Rating: 4.0 (6 reviews)

4.0 out of 5

6 reviews
80% willing to recommend

What is WatchGuard Secure Wi‑Fi?

WatchGuard is a global leader in network security, secure Wi-Fi, and network intelligence products and services for SMBs and Distributed Enterprises worldwide. Our mission is to make enterprise-grade security accessible to companies of all types and sizes through simplicity, making WatchGuard an ideal solution for distributed enterprises and SMBs. WatchGuard is headquartered in Seattle, Washington, with offices throughout North America, Europe, Asia Pacific, and Latin America.

Get the WatchGuard Secure Wi‑Fi Buyer's Guide and find out what your peers are saying about WatchGuard Secure Wi‑Fi, Aruba Wireless, Juniper Mist Wireless Access Points and more!

WatchGuard Secure Wi‑Fi is the #24 ranked solution in top Wireless LAN solutions. PeerSpot users give WatchGuard Secure Wi‑Fi an average rating of 8.0 out of 10. Based on the analysis of the 6 most recent WatchGuard Secure Wi‑Fi reviews, the overall sentiment is positive, with a sentiment score of 6.8. (Among the lowest in the category). WatchGuard Secure Wi‑Fi is most commonly compared to Aruba Wireless: WatchGuard Secure Wi‑Fi vs Aruba Wireless. WatchGuard Secure Wi‑Fi is popular among the small business segment, accounting for 45% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 12% of all views.

Buyer's Guide

WatchGuard Secure Wi‑Fi

November 2024

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Helped 816,660 peers since 2012

Featured reviews

WarrenWilliams

Senior Account Manager at Bralin Technology Solutions

To utilize the solution properly, you need some training and guidance on that. Getting it working is easy, but if you're going to use it with feature sets that make WatchGuard worthwhile to use, it's probably not the easiest to set up. I'd rate the initial setup a seven out of ten. The time taken to deploy the solution depends on the project scope you're doing. Do you need ten WiFi access points or one? You could deploy the solution in an hour. We need one person to deploy the solution. But the number of people required for deployment depends on where the access points are deployed. Like, if it's the ceiling or whatever. The way we do it, we usually have an on-site technician who sets up the backend. We usually have two people when deploying the solution, but you can do it with one person. We have a team that manages the solution. But if you have ten people on a site to manage the solution, 15 minutes daily is enough.

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Ron Cook

IT & Telecommunications at BAA

* If a client device had issues with authentication due to out of date browser or similar difficulties, it would be nice to have the ability to migrate the client onto the portal via one click. * Improvement of dynamic auto channel selection is needed. The system should have a view of seeing the selections being made.

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Ron Cook

IT & Telecommunications at BAA

In terms of improvement, one issue I have is that I can't import a user with one click. There are occasional times where people have a new laptop or a new phone, and they're not able to connect. I would love to just be able to click, boom, and import them all, just yank them all into the system, or take them out of the system if necessary. That would be one great feature. Secondly, I don't want to have two APs on the same channel at the same power level fighting one another. One should drop power or change channel automatically. That's something that could be included in the next update. The ideal would be if I would click on T-Mobile, Verizon, AT&T, or TracFone Wireless and they would populate that because it would simply get the IMEI number and the carrier ID number from a phone that's on that network. Then users wouldn't even have to look for the SSID, they'd just be on WiFi and secure.

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WatchGuard Secure Wi‑Fi mindshare

As of November 2024, the mindshare of WatchGuard Secure Wi‑Fi in the Wireless LAN category stands at 0.5%, up from 0.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Wireless LAN

Key learnings from peers

Last updated Nov 21, 2024

Valuable Features

WatchGuard Secure Wi-Fi offers cloud-based analytics, eliminating the need for a physical controller, facilitating easy updates and resets. It provides enhanced security through individual user VPNs and integrates seamlessly with other APs. Users appreciate the intuitive setup and cloud management capabilities, enabling control across multiple locations. Its compatibility with different firewalls and ability to function as an MSSP appliance enhances its appeal.

"We like that WatchGuard works and integrates directly with the firewalls we use."
"They're very easy to set up and get running."
"The Wi-Fi security features of this solution have been great for our customers who need to strictly control access to their network."

Room for Improvement

WatchGuard Secure Wi‑Fi needs enhancements in user authentication with a one-click import feature and improved dynamic auto channel selection. Users find the pricing high, potentially deterring customers. There's a desire for automatic network provisioning from carriers to simplify connectivity. Simplicity is a concern, with preferences for service provider support. Subscription flexibility is limited, making it difficult to adjust security levels across multiple sites with different needs.

"One of the things is if you buy it with a certain subscription, you can't easily change the subscription level."
"I don't think they're available at the best price."
"The price of this solution needs to reviewed, as it is currently high enough to deter customers from trying it."

Pricing

Enterprise buyers evaluating WatchGuard Secure Wi-Fi often find the solution priced higher than competitors, though its feature-rich offerings make the cost reasonable for some. Pricing varies based on package selection, with more features increasing costs. Purchasing typically involves a three-year license with the access point. Although there's no ongoing licensing, hardware purchase is required. WatchGuard is considered on the expensive side, receiving mixed ratings on price satisfaction among users.

"WatchGuard is on the upper scale for pricing."
"The solution is priced high compared to competitors. However, for the features that are included in the solution, the price becomes more reasonable."
"Your licensing and cost, as would be required for many other solutions, being considered for eighty to two hundred and eighty different physical locations, is just about the same amount per access point."

Popular Use Cases

WatchGuard Secure Wi‑Fi is utilized primarily in airports, hotels, schools, and various businesses. Organizations employ it for offering free public Wi-Fi, managing separated networks for guests and administration, and ensuring server and device safety. The system is designed to be user-friendly and facilitates easy maintenance and updates with minimal disruption. Companies often use it within a managed service framework, selling and overseeing the service regularly to maintain security and efficiency.

Service and Support

Users report that WatchGuard Secure Wi-Fi's customer support consistently resolves issues, often on the first call. Although some cases require further investigation due to intermittent problems, the support team diligently works to find solutions. Responses to tickets are prompt, with team members providing detailed insights. Many describe the technical support as awesome and commend the expertise of the staff, noting their efforts to thoroughly address any concerns.

Deployment

Users found WatchGuard Secure Wi‑Fi's initial setup simple, requiring minimal time, with some installations taking approximately 10 minutes. Although straightforward for most, deploying additional features may necessitate technical skills and training. The setup process can vary depending on project scope, such as the number of access points needed. Typically requiring one or two people, deployment is manageable, although location factors like ceiling installations may impact complexity. Effective system monitoring and alert features are highlighted as beneficial.

Scalability

Users find WatchGuard Secure Wi‑Fi mostly scalable, with options to manage through a single portal. Many appreciate potential for extensive expansion, although some note limitations with access point capacities, often requiring stronger hardware for larger areas. While adding access points is straightforward, updating security packages can pose challenges, particularly with older models. Users suggest new versions may offer improvements, implying increased adaptability and flexibility compared to previous iterations.

Stability

WatchGuard Secure Wi-Fi has been stable and reliable for many users, with its day-to-day performance highly regarded. There were initial bugs, but these do not overshadow the exceptional trust in its wireless environment. Support teams have successfully addressed any issues, reinforcing user confidence. The platform excels in scalability, providing performance that satisfies diverse customer needs. Stability has consistently met or exceeded expectations without significant problems.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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