Wrike Reviews

Name: Wrike
Brand: Wrike
Rating: 4.3 (59 reviews)

Vendor: Wrike

4.3 out of 5

59 reviews
98% willing to recommend

772 followers

What is Wrike?

Wrike is an online collaboration and project management software bringing together centralized task management and social collaboration features into one real-time workspace. It connects tasks, discussions, and emails to your actual project plan. You get an up-to-date picture of the project and can keep your team aligned with your strategy without boring status meetings.Challenges Wrike helps solve:

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Wrike is the #7 ranked solution in top Project Management Software. PeerSpot users give Wrike an average rating of 8.6 out of 10. Based on the analysis of the 59 most recent Wrike reviews, the overall sentiment is positive, with a sentiment score of 7.2. Wrike is most commonly compared to Jira: Wrike vs Jira. Wrike is popular among the midsize enterprise segment, accounting for 87% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 86% of all views.

Helped 824,067 peers since 2012

Featured reviews

Awadhesh Singh

Project Manager at NebuFlow

There are several areas where Wrike could improve. First, it doesn't allow accessing multiple channels simultaneously, which would be useful. Transferring data from one project to another is also difficult. It would be easier to work on parallel tasks across different projects. I've noticed others facing similar issues when I check the chat on their website. The tool should also improve coordination between external stakeholders and collaborators. It should also integrate financial features.

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Mladen Tubin

BIM Manager at PG Design Studio Inc

Sometimes, when you have a bigger project, item dependencies can take a while to update, other than that no complaints. In future releases, I would like to see correspondence with members who are not direct members of our account (and/or not using Wrike at all) or communication with people out of the organization.

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Linda Townsend

Senior Marketing Specialist at Credit Union West

I would rate the solution a nine out of ten. We use the product's desktop and browser versions. The tool is dynamic and capable of adjusting to our different workflows. The product is an enterprise solution, so you need to consider the number of people using it and the budget before choosing it. The success of the product's implementation is fully dependent on your leadership and management.

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Wrike mindshare

As of December 2024, the mindshare of Wrike in the Project Management Software category stands at 5.6%, down from 8.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Project Management Software

PeerAnalyst reports

Type	Title	Date
Category	Project Management Software	Dec 21, 2024	Download
Product	Reviews, tips, and advice from real users	Dec 21, 2024	Download
Comparison	Wrike vs monday.com	Dec 21, 2024	Download
Comparison	Wrike vs Microsoft Project	Dec 21, 2024	Download
Comparison	Wrike vs Jira	Dec 21, 2024	Download

Title	Rating	Mindshare	Recommending
Jira	4.1	8.8%	91%	274 interviews Add to research
monday.com	4.7	7.3%	98%	224 interviews Add to research

Valuable Features

Wrike's most valued features include task assignment and reassignment, real-time updates, Gantt charts, robust collaboration tools, and intuitive UI. Teams appreciate integration with platforms like Google and Microsoft, dynamic project management capabilities, time tracking, and customizable dashboards. Folder and tagging functions enhance organization, while excellent support and accessible apps improve productivity. Users enjoy streamlined task creation and duplication, adaptable project planning, and efficient communication and collaboration within tasks, boosting overall efficiency.

"I find Wrike's form system very valuable. I can share forms with my collaborators, and they can fill them out, providing me with the necessary information. Another useful feature is the communication platform, which makes it easy to tag someone and communicate efficiently. Additionally, the integration with Microsoft Office is great. I can create a card on Wrike directly from my MS Teams chat, which is convenient."
"In our company, we heavily rely on Wrike. Wrike has helped in communication, managing all sorts of projects and tasks, and having a history of all our correspondence items."
"The most valuable feature of Wrike is the tag functionality."

Room for Improvement

Wrike users express a need for enhanced reporting and analytics, better handling of dependencies and subtasks, improved user interface and mobile app experience, and more intuitive navigation. They seek increased flexibility in project management features such as task duration settings, budget management, and calendar integrations. Users also desire better workflow management and more customization options for task assignments. Pricing and the ability to add users individually are additional concerns, and they request better integration with external stakeholders and financial features.

"There are several areas where Wrike could improve. First, it doesn't allow accessing multiple channels simultaneously, which would be useful. Transferring data from one project to another is also difficult. It would be easier to work on parallel tasks across different projects. I've noticed others facing similar issues when I check the chat on their website."
"What annoys me with Wrike and things that I would like to improve is that you need to have a very organized workflow that everyone in the company follows, and only then will Wrike work."
"The product needs to send direct emails to customers updating the latest aspects since it is better to hear directly."

ROI

Users report significant returns from Wrike, with gains cited as at least 10X. Many indicate cost-effectiveness and considerable time savings as key benefits. Although some did not quantify exact returns, several noted an approximate 80% return or more. Wrike improved efficiency and asset management, increasing project completion rates and saving money by optimizing task management and organizational processes. Some express a need for more time to fully assess the investment's return.

Pricing

Enterprise buyers find Wrike's subscription model straightforward, paying primarily a monthly fee without significant setup costs. While some cite higher expenses, others find value in its features and adaptability. Costs vary based on user roles, particularly distinguishing between administrative and collaborative users. Prices have increased, aligning with expanded functionalities. Wrike's pricing is seen as reasonable for its offerings, with yearly costs typically around $1,400, although some experiences suggest variability in cost perception and enterprise implementation.

"Wrike is very expensive, and its price is almost $1,400."
"Wrike is expensive."
"From a pricing perspective, I would rate Wrike a four out of five."

Popular Use Cases

Wrike is used for project and task management by IT staff for organizing tasks, tracking project timelines, and communication across teams. Global companies employ it for onboarding and moving tasks between team members with status updates. It is utilized in time tracking, activity follow-up, and project organization with features like kanban and Gantt views. It aids collaboration, requesting forms, and analytics for industries like AEC and property management.

Service and Support

Users consistently praise Wrike's customer service for being responsive, knowledgeable, and quick to address inquiries. Many rate their interactions as excellent, noting helpfulness and attention to detail. Technical support is also regarded highly, often scoring perfect marks for effectively resolving issues. Users appreciate the vast library of resources available, including articles and videos, which aid beginners and advanced users. While some mention improvement areas such as response time, most express satisfaction with their experiences.

Deployment

Users frequently found Wrike's initial setup straightforward and user-friendly, emphasizing its SaaS-based simplicity. For many, the setup process was intuitive, aided by helpful videos and webinars. While some encountered complexity due to customization or were initially challenged by the system's flexibility, training and established protocols eased these issues. Familiarity with project management systems facilitated the transition, although larger teams sometimes required additional training. Generally, most users adapted quickly, appreciating the platform's flexibility and guided learning tools.

Scalability

Users generally find Wrike scalable, with no major problems as more users and projects are added. Some mention increased loading times as projects grow, while others praise Wrike's capacity to handle many users and projects efficiently. Wrike's structure aids smooth expansion, though some note version limitations. Feedback indicates Wrike is adaptable for different enterprise needs and potentially future improvements. Ratings for scalability vary, but it’s often described positively.

Stability

Wrike is reported to be stable by many users, with few experiencing issues. Some users mention occasional problems, such as pages loading incorrectly or requiring cookie clearance. Other notes include dependency on internet speed and minor response time issues. However, many describe it as reliable and bug-free, with users finding the mobile interface stable. Despite a few crashes as projects grow, Wrike generally maintains data integrity and receives positive feedback.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Wrike Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Educational Organization

86%

University

Computer Software Company

Energy/Utilities Company

Financial Services Firm

Manufacturing Company

Insurance Company

Media Company

Real Estate/Law Firm

Wholesaler/Distributor

Healthcare Company

Construction Company

Compare Wrike with alternative products

Learn more about Wrike

Data silos: Tasks, discussions and documents scattered across email, Skype, personal computers and spreadsheets
Poor visibility into work status
Missed deadlines and project failures

Main benefits:

Accelerating project delivery by using a platform your team will actually use and love
Keeping all team members on the same page even across borders without lengthy status meetings, long email threads and spreadsheet updates
Big picture of project progress with real-time updates and cross-project reports and newsfeed
Real-time team collaboration with discussions, files attached to tasks, and a built-in document editor

Why Wrike?

Wrike is a system your team will use. It helps them do their work, not just track it.
Wrike can be easily customized to your needs as each team can set up their own workflow.
Wrike scales as you grow, providing visibility and ease of use for teams of any size.

Product Video

Wrike customers

Down Association, Clever Clicks, Sevenly, Palatov Motorsport, LLC, Koch Ink, Opportunity To Do, Quark Software Inc., Transamerican Auto Parts, PlumChoiceÂ, Inc., InScribe, Evisions, Giant Steps, TechRepublic