Yammer Reviews

Yammer is included in Microsoft's Office 365 subscription, making it cost-effective for enterprises. Some users managed to negotiate low initial rates but reported a price increase to £3 per user per month. Enterprises appreciate its inclusion in the Office 365 suite without additional fees, providing value for money. New users should consider utilizing the free version before committing to a corporate license. Initial setup may require dedicated staff for governance and training.

• "I think that there is a need to make yearly payments towards the licensing costs of the solution."
• "We get it as part of our Office 365 subscriptions, so I don't think we pay any additional cost for Yammer. It's included in the Office 365 subscriptions."
• "Compared to other products like Amazon, Yammer's pricing is fine."

Yammer is utilized for workgroups' social networking, business chatting, and communication. Organizations employ it for publishing team opinions, sharing sector-related announcements, and internal discussions. It serves as a corporate communication hub, enabling group chats and feedback sharing. Teams use it to broadcast updates, ideas, and achievements, functioning as an internal media platform. Yammer's integration with Microsoft tools facilitates mass communication, collaborations, and channel creation for team activities and event announcements.

Yammer customer support receives mixed feedback. Some praise responsiveness and professionalism, while others mention frustrations with language barriers and long response times. Many find internal teams sufficient, with external support rarely needed. Technical support is seen as helpful but not exceptional, with some finding it lacking in expertise. Microsoft support is responsive but criticized for inadequate public documentation. Users benefit from external networks for assistance and quick issue resolution, though technical support complexity is noted.

Users found Yammer's initial setup to be mostly simple and straightforward, especially after integration with Office 365. The setup process often involved accessing a URL, setting up credentials, and importing profile information. However, some experienced complexities with content migration and domain management. Yammer offered a user-friendly interface, and administrative tasks like managing privileges were generally manageable. Despite varying experiences, many users and companies appreciated the overall ease of use in Yammer's setup.

Many organizations found Yammer scalable, with some experiencing challenges integrating it with Microsoft Office 365 or requiring management's commitment. Larger organizations noted scalability, hosting thousands of users with minimal issues. A few encountered difficulties on mobile devices or during onboarding. Active Directory registration limits usage for some. Generally, companies rated its scalability positively, appreciating its integration with Microsoft. It effectively supported large user bases, though some struggled with promoting widespread adoption.

Yammer displays strong stability according to numerous responses. Some users cite minor issues like occasional outages and slow speed, attributed to updates or network setups. Most report no significant problems, rating stability favorably. Feedback indicates reliable performance with rare downtime occurrences. Microsoft management seems effective, maintaining a stable platform. Users experience minimal disruptions, recognizing Yammer's high stability, often scoring it between six and ten out of ten for stability.