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MOMEN ABDELSADEK - PeerSpot reviewer
Senior ict specialist at Information& eGov Authority
Real User
Top 20
Easily managed and integrated; could be improved with the addition of tracking
Pros and Cons
  • "Cognito speeds up our development and saves us time."
  • "I believe this product could improve by enriching user profiles."

What is our primary use case?

Cognito is a user management solution that easily creates users and gives and assigns policies, access rights, permissions, and user groups. It's a user group and user management tool that is easily managed and integrated with our Lambda solutions. This product enables us to skip work on developing a user management module for creating user editing and deleting.

We all save in our project, which saves us time. It's an easily managed user management service with all the features of user management of policies and permissions groups.

What is most valuable?

The feature I liked most is the development of this product. The user management module that comes built-in to Cognito saves me time deleting and creating users. To launch the module, all I have to do is provide EVIs for creating and editing users and assigning privileges. The great thing about the module is that it is integrated with all other Amazon products. For example, when I'm using Lambda or EC2, I can direct the user who accessed these services to the Cognito user who also accesses these services. 

The solution is not hard to integrate. It provides me with a seamless integration to other AWS products. Cognito speeds up our development and saves us time. 

The user management module is also a major benefit of this product. It's easy to use and integrate and not hard to set up.

What needs improvement?

I believe this product could improve by enriching user profiles. I encountered this problem two years ago when it seemed like we needed to take care of our tracking permissions. 

We do sometimes run into issues with Cognito. For example, we have seen cases of the software not disabling certain users from certain permissions. When we looked deeper, we discovered that one particular user's permissions were reset following an update. My recommendation for preventing this from happening in the future is to enrich the module with tracking. This would also be better for statistical tracking, user action tracking, and user permission tracking. 

For how long have I used the solution?

I have been using this solution for about three years.

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March 2025
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How are customer service and support?

I have not contacted their tech support.

How was the initial setup?

Cognito gets configured once and it doesn't take very much time to set up. We have about 50 to 100 users currently using Cognito.

What other advice do I have?

Based on my experience, I'd recommend this solution to anybody that needs only assembly user management. Also, if you need an easy product to handle your user management module in your solution, Cognito has a good use case.

Overall, I would rate Cognito as a solution a seven, on a scale from one to 10, with one being the worst and 10 being the best.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sr. Full Stack and Cloud Engineer at WaterBear Gear Europe
Real User
Top 5
Reliable management and good user authentication with seamless verification features
Pros and Cons
  • "I appreciate Amazon Cognito's ability to scale with demand and its seamless user verification features."
  • "There is room for improvement in Amazon Cognito."

What is our primary use case?

I use Amazon Cognito for managing user authentication and access control within my projects.

What is most valuable?

I appreciate Amazon Cognito's ability to scale with demand and its seamless user verification features.

What needs improvement?

There is room for improvement in Amazon Cognito. 

For how long have I used the solution?

I have been using Amazon Cognito for an unspecified duration.

What do I think about the stability of the solution?

I have not faced any stability issues with Amazon Cognito. It has been stable with no breakdowns or significant bugs.

What do I think about the scalability of the solution?

Amazon Cognito provides effective scalability with its features allowing growth.

How are customer service and support?

The support from Amazon is satisfactory, including their response time and knowledge.

How would you rate customer service and support?

Neutral

What other advice do I have?

Overall, I'm satisfied with Amazon Cognito and would recommend it to others.

I'd rate the solution nine out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Amazon Cognito
March 2025
Learn what your peers think about Amazon Cognito. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
845,406 professionals have used our research since 2012.
CEO & Chief Architect at MBrain Technologies
Real User
Top 20
Provides efficient custom onboarding and multi-factor authentication features
Pros and Cons
  • "They offer a permission tool to help us manage multi-factor authentication."
  • "Amazon Cognito’s UI needs improvement while onboarding new users."

What is our primary use case?

From an architectural perspective, we use Amazon Cognito for mobile application’s custom onboarding and SDKs to authenticate the users through the gateway.

What is most valuable?

The product is valuable for saving time and provides the convenience of not building user management and authentication systems from scratch. They offer a permission tool to help us manage multi-factor authentication.

What needs improvement?

Amazon Cognito’s UI needs improvement while onboarding new users. We have to select multiple parameters that require research. This process could be simplified.

What do I think about the stability of the solution?

I rate the product’s stability an eight out of ten.

What do I think about the scalability of the solution?

We have developed the product for more than 10,000 end users.

How was the initial setup?

The initial setup requires working on many features. It would be better to provide a standard template for an easier process. There could be an option to create templates as per requirement.

What's my experience with pricing, setup cost, and licensing?

The product is relatively inexpensive compared to other tools. The scalability, usage, and computing are affordable. I recommend it from a cost point of view.

What other advice do I have?

I recommend Amazon Cognito to others and rate it a nine out of ten.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Parth Solanki - PeerSpot reviewer
Founder & CEO at Quicklead.io
Real User
Useful OTP and email validation, and highly scalable
Pros and Cons
  • "The most valuable features of Amazon Cognito are OTP validation and email validation."
  • "The secure authentication of Amazon Cognito has benefited our company. We were previously using legacy signup systems."

What is our primary use case?

We use Amazon Cognito when we need to write the last code and then we don't need to worry about user security and data.  Amazon Cognito handles all the security, such as OTP and email verification. It does not require a lot of code to do a lot of things. It only requires a click with the mouse, it is plug-and-play. Additionally, you can customize your design. The functionality you need is verifying emails, secure data passwords, and encrypted passwords. All of the user data is saved into the Cognito pool.

How has it helped my organization?

The secure authentication of Amazon Cognito has benefited our company. We were previously using legacy signup systems.

What is most valuable?

The most valuable features of Amazon Cognito are OTP validation and email validation.

What needs improvement?

Amazon Cognito can improve by having documentation verification.

For how long have I used the solution?

I have used Amazon Cognito within one year.

What do I think about the stability of the solution?

When you integrate there can be some stability challenges. For example, if you use Amazon Cognito for the rest APIs you need to generate a token. 

I rate the stability of Amazon Cognito a seven out of ten.

There are many aspects of the solution that can improve.

What do I think about the scalability of the solution?

Amazon Cognito is highly scalable.

I rate the scalability of Amazon Cognito a nine out of ten.

Which solution did I use previously and why did I switch?

We did not use another solution prior to Amazon Cognito. We did coding manually.

How was the initial setup?

When implementing Amazon Cognito it is always important to study the documentation.

You need to do some configuration in Amazon Cognito which will generate a form. You can customize the UI and it will generate a link so you can directly use it. Additionally, they provide a plug-and-play code that whenever you create a Cognito they guide you.

I rate the initial setup of Amazon Cognito an eight out of ten.

What's my experience with pricing, setup cost, and licensing?

The price of Amazon Cognito is low. The pricing model is based on the users.

I rate the price of Amazon Cognito a five out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Grijesh Maurya - PeerSpot reviewer
Distinguished Engineer & Senior Technical Architect at Pitney Bowes
Real User
Data synchronization solution with competitive pricing and good premium support
Pros and Cons
  • "The federation is one of the most efficient features as the pricing is competitive."
  • "The ease and simplicity of integration could be improved when using this solution. When using Okta, scope is a single endpoint with a parameter as a scope. In the Cognito for each scope, there is a separate endpoint."

What is our primary use case?

We use AWS Cognito for authentication and authorization of our system. We use Cognito alongside Okta. Because of the high cost of Okta, we have a hybrid model of both solutions. 

What is most valuable?

The federation is one of the most efficient features as the pricing is competitive.

What needs improvement?

The ease and simplicity of integration could be improved when using this solution. When using Okta, scope is a single endpoint with a parameter as a scope. In the Cognito for each scope, there is a separate endpoint.

What do I think about the stability of the solution?

This is a stable solution.

What do I think about the scalability of the solution?

This is a scalable solution. 

How are customer service and support?

We are premium customers of AWS, so we get support in a very efficient way.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward. 

What's my experience with pricing, setup cost, and licensing?

The pricing of this solution is good compared to other solutions on the market. 

What other advice do I have?

I would recommend Cognito for users who are already AWS customers. Cognito will provide inbuilt authentication on operation for those services and capabilities in a cost-efficient manner.

I would rate this solution an eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Alexander Sabogal - PeerSpot reviewer
Chief Information Technology Officer at Vettica
Real User
Data synchronization solution used to integrate with financial services and external partners that is easy to setup
Pros and Cons
  • "This is a scalable solution. If our app or general usage increases, this solution can support it."
  • "In a future release, we would like to have different methods to validate the characteristic of a user. For example, we would like to use biometric data to analyze the behavior of users."

What is our primary use case?

We use this solution in integrate with different partners and financial services. It is a good solution but we need more training help us to discover and explore all of its features. 

We have 500 users making use of it. 

What needs improvement?

The cost of this solution is high when used by many people in an organization. In a future release, we would like to have different methods to validate the characteristic of a user. For example, we would like to use biometric data to analyze the behavior of users.

For how long have I used the solution?

I have been using this solution for three months. 

What do I think about the stability of the solution?

This is a stable solution.

What do I think about the scalability of the solution?

This is a scalable solution. If our app or general usage increases, this solution can support it. My main concern with this kind of scaling is that the cost increases significantly on a monthly basis. 

How was the initial setup?

The initial setup is straightforward. It is easy review the documentation and complete the implementation. We needed three engineers for this setup.

What's my experience with pricing, setup cost, and licensing?

We pay $600 monthly per user for licences and there are no other additional costs. 

What other advice do I have?

My advice to others would be to review the business model and the cost, and understand the different products in the lifecycle of transactions end to end. This will assist in calculating the cost of the platform over time. It's very important to understand the business model, the different tools that can be used and to analyze the transactions end to end.

I would rate this solution an eight out of ten. The main reason for this rating is that I am not familiar with all of its components and features. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Andre Kapp - PeerSpot reviewer
Snr. Developer at Mama Money Pty
Real User
Top 10
The multi-factor authentication setup needs to be improved
Pros and Cons
  • "The multi-factor authentication setup has room for improvement."
  • "You need to evaluate the export users. The multifactor authentication, much less this room for improving the configuration setup of that."

What is our primary use case?

We use it as a dedicated solution. We use it to authenticate our web applications.

What is most valuable?

Setting up groups is easy, as well as assigning users to groups. 

What needs improvement?

You need to evaluate the export users. The multi-factor authentication setup has room for improvement.

For how long have I used the solution?

I have been using Amazon Cognito for three years. 

What do I think about the scalability of the solution?

It is a scalable solution. 

How was the initial setup?

The initial setup is not straightforward.

What other advice do I have?

I would rate the overall solution a four out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Updated: March 2025
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Buyer's Guide
Download our free Amazon Cognito Report and get advice and tips from experienced pros sharing their opinions.