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Amazon Cognito vs ForgeRock comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
6.9
Premium AWS customers enjoy prompt, knowledgeable support; customer service excels in communication, scoring nine out of ten.
No sentiment score available
 

Room For Improvement

Sentiment score
5.0
Amazon Cognito needs improved integration, documentation, pricing, security features, UI, and support for mobile apps and advanced scenarios.
No sentiment score available
 

Scalability Issues

Sentiment score
7.2
Amazon Cognito is praised for its scalability, though costs and backend improvements are concerns, with varied user experiences.
No sentiment score available
 

Setup Cost

Sentiment score
6.3
Enterprise buyers have mixed views on Amazon Cognito pricing, with some finding it affordable and others seeing it as costly.
No sentiment score available
 

Stability Issues

Sentiment score
6.8
Amazon Cognito is rated stable, but some users report inconsistencies and integration challenges affecting performance across different applications.
No sentiment score available
 

Valuable Features

Sentiment score
8.4
Amazon Cognito simplifies user management, offers seamless integration, scalability, and efficient federation with competitive pricing and robust AWS service compatibility.
No sentiment score available
 

Categories and Ranking

Amazon Cognito
Ranking in Access Management
7th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
12
Ranking in other categories
No ranking in other categories
ForgeRock
Ranking in Access Management
6th
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
30
Ranking in other categories
Identity Management (IM) (11th), Customer Identity and Access Management (CIAM) (4th)
 

Mindshare comparison

As of November 2024, in the Access Management category, the mindshare of Amazon Cognito is 7.6%, up from 7.4% compared to the previous year. The mindshare of ForgeRock is 6.9%, up from 6.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management
 

Featured Reviews

Subrata Mukherjee - PeerSpot reviewer
Effortless integration and syncing with good user management
With Cognito, user authentication is more secure, and we no longer have to build and scale our own authentication model. It has benefited us by eliminating the need to incorporate security pointers manually. Furthermore, with Cognito's advanced features, we now achieve improved integration capability with other federated IDPs, enhancing our security and user management.
Trisha Bhola - PeerSpot reviewer
It's easier to customize and maintain our code
I worked on two different projects based on ForgeRock, and both are automated deployments. One is a UI-based deployment. It's an automated process using some scripts. The deployments are done through Octopus, so it's also automated. We first deploy the essential components of AM and then implement additional configurations like Amster Imports. After that, we import all the SAML Federation data and add some certificates. We have two teams of five and three team members working on the different deployment processes. One is working on the dev side, another is looking at the higher environment, and one is managing the data. In another project, I'm the only developer. We also deploy on the dev environments so that anyone can test new features, configurations, and client requirements. They can test it on the dev environment, but a team of four people manages higher environments. The Access Management component involves the most customization, which takes around 15 to 20 minutes because of the need to import the Amster configuration. If another deployment is simultaneously happening, it may be a little slower and take around 30 minutes. The other components, like the user data stores, take about five to seven minutes. It's another five to 10 minutes for Identity Management. After deployment, the maintenance is mostly checking for security vulnerabilities. If ForgeRock shares security vulnerabilities or advisories, we check to see if there is something inside we need to maintain. Other than that, we just install updates when they add features each month.
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Financial Services Firm
9%
Manufacturing Company
6%
Government
6%
Financial Services Firm
23%
Computer Software Company
13%
Government
7%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Amazon Cognito?
The most valuable feature of the solution is its swift authentication.
What is your experience regarding pricing and costs for Amazon Cognito?
Pricing is considered expensive for smaller organizations. Cognito's pricing was rated seven out of ten due to its cost.
What needs improvement with Amazon Cognito?
The setup and configuration can be complex, especially for advanced use cases. A dedicated documentation portal with comprehensive information would be helpful. The user interface could be more int...
What do you like most about ForgeRock?
The most valuable features of ForgeRock are social login and data protection.
What is your experience regarding pricing and costs for ForgeRock?
Our company was considering switching back to Keycloak from ForgeRock, so as to not pay any license fees. ForgeRock also supports M-PIN and biometric features that Keycloak does not provide. My com...
What needs improvement with ForgeRock?
In the past, I saw that Splunk was integrated with a testing portal, and then it was integrated with Slack. I don't think ForgeRock directly supports integrations with Slack, making it an area wher...
 

Also Known As

No data available
ForgeRock Identity Platform, ForgeRock OpenIDM
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
Find out what your peers are saying about Amazon Cognito vs. ForgeRock and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.