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Pros & Cons summary

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Prominent pros & cons

PROS

Federation is efficient and offers competitive pricing, which is highly valued.
Amazon Cognito integrates seamlessly with AWS services and other platforms like Azure and Kubernetes.
The system supports scalability, accommodating increased app usage and demand.
Valuable features include OTP and email validation, plus pre and post-token generation functionalities.
Single sign-on with token access to protected APIs and secure credential storage by AWS are praised features.

CONS

The integration with Amazon Cognito could be simpler, especially when compared to Okta where a single endpoint is used for scope.
Amazon Cognito lacks MFA options, and users desire biometric data utilization to enhance user validation.
The documentation for Amazon Cognito triggers is extensive and could benefit from a more concise version to highlight microdata, rather than complex white papers.
There is a need for more straightforward configuration settings in Amazon Cognito, especially for adding data to tokens and customizing JWTs.
International use of Amazon Cognito is hindered by non-localizable login screens, necessitating custom-built solutions for international deployments.
 

Amazon Cognito Pros review quotes

Erik Aceiro - PeerSpot reviewer
Dec 19, 2022
The solution is proto connective and integrates well with other AWS services.
Wojciech Doganowski - PeerSpot reviewer
Mar 7, 2025
What is quite valuable is that we can outsource storage of the credentials to AWS, and they manage it quite securely.
KK
Mar 20, 2025
I rate Amazon Cognito nine out of ten.
Learn what your peers think about Amazon Cognito. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,388 professionals have used our research since 2012.
Subrata Mukherjee - PeerSpot reviewer
Oct 24, 2024
The features most valuable to us are the ability to integrate with various IDPs and the capability to sync with multiple applications.
Arif Azim - PeerSpot reviewer
Dec 21, 2022
The most valuable features of Amazon Cognito are the pre and post-token generation, and the different Cognito triggers. It has lots of functionality and flexibility.
MOMEN ABDELSADEK - PeerSpot reviewer
Jan 6, 2023
Cognito speeds up our development and saves us time.
Parth Solanki - PeerSpot reviewer
Dec 29, 2022
The most valuable features of Amazon Cognito are OTP validation and email validation.
Alexander Sabogal - PeerSpot reviewer
Nov 30, 2022
This is a scalable solution. If our app or general usage increases, this solution can support it.
DL
Feb 1, 2025
What I find most valuable about Amazon Cognito is the single sign-on feature that provides a token for accessing protected APIs.
Julius Mboya - PeerSpot reviewer
May 2, 2024
The most valuable feature of the solution is its swift authentication.
 

Amazon Cognito Cons review quotes

Erik Aceiro - PeerSpot reviewer
Dec 19, 2022
The MFA related to the solution's side is nonexistent.
Wojciech Doganowski - PeerSpot reviewer
Mar 7, 2025
Cognito has the possibility to render the login screen and all the customer flows related to managing the account. Still, it's useless in an international setup. They are unable to localize these screens, so we had to write our own screens and just use the Cognito API.
KK
Mar 20, 2025
I would rate its scalability as five out of ten. Moving users between different pools or accounts creates new identities, which means IDs stored in our database must also be changed.
Learn what your peers think about Amazon Cognito. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,388 professionals have used our research since 2012.
Subrata Mukherjee - PeerSpot reviewer
Oct 24, 2024
The setup and configuration can be complex, especially for advanced use cases.
Arif Azim - PeerSpot reviewer
Dec 21, 2022
Cognito triggers can improve by providing more direct use cases rather than giving a white paper. A white paper is not at all interesting, it has too many details. It would be a benefit to provide a smaller document that is summarized. The smaller version would bring microdata, macro data is not helpful.
MOMEN ABDELSADEK - PeerSpot reviewer
Jan 6, 2023
I believe this product could improve by enriching user profiles.
Parth Solanki - PeerSpot reviewer
Dec 29, 2022
The secure authentication of Amazon Cognito has benefited our company. We were previously using legacy signup systems.
Alexander Sabogal - PeerSpot reviewer
Nov 30, 2022
In a future release, we would like to have different methods to validate the characteristic of a user. For example, we would like to use biometric data to analyze the behavior of users.
DL
Feb 1, 2025
Amazon Cognito could be improved by making it easier for us to add more data to the token, allowing customization of JWT.
Julius Mboya - PeerSpot reviewer
May 2, 2024
What I found generally lacking in AWS is privileged access management (PAM).