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Amazon Cognito pros and cons

Vendor: Amazon Web Services (AWS)

3.8 out of 5

13 reviews
76% willing to recommend

Pros & Cons summary

Amazon Cognito offers scalability and integration with AWS services and IDPs for simplified application management. It supports OTP and email validation, SSO, and token customization, though setup and advanced features need improvement, especially compared to Okta. Users desire enhanced MFA capabilities, including biometric options, and find current triggers overly complex. While it provides federation features at competitive pricing, ease of integration and configuration could benefit from simplification.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Amazon Cognito offers competitive pricing and efficient federation features.

It integrates well with AWS services and supports scalability.

The most valuable features include pre and post-token generation and various Cognito triggers.

Amazon Cognito speeds up development and provides ease of integration with multiple applications.

Single sign-on and multi-factor authentication are appreciated for seamless user verification.

CONS

Ease and simplicity of integration with Amazon Cognito could be improved, particularly when compared to Okta's centralized endpoint system.

MFA options in Amazon Cognito are lacking, and different methods for user validation like biometric data would be beneficial in future updates.

Cognito triggers would benefit from more direct use cases instead of extensive and detailed white papers, as summarized documents would be more useful.

Complexity in the setup and configuration, especially for advanced cases, can be an issue in Amazon Cognito.

Customizing JWT in Amazon Cognito is currently complex, and it should be easier to add more data to tokens during configuration.

Amazon Cognito Pros review quotes

Solutions Architect III at Raizen

Dec 19, 2022

The solution is proto connective and integrates well with other AWS services.

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Subrata Mukherjee

Senior Technical Architect; Head of Platform at Blenheim Chalcot IT Services India

Oct 24, 2024

The features most valuable to us are the ability to integrate with various IDPs and the capability to sync with multiple applications.

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Senior Engineering Manager at a comms service provider with 1,001-5,000 employees

Dec 21, 2022

The most valuable features of Amazon Cognito are the pre and post-token generation, and the different Cognito triggers. It has lots of functionality and flexibility.

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MOMEN ABDELSADEK

Senior ict specialist at Information& eGov Authority

Jan 6, 2023

Cognito speeds up our development and saves us time.

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Founder & CEO at Quicklead.io

Dec 29, 2022

The most valuable features of Amazon Cognito are OTP validation and email validation.

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Alexander Sabogal

Chief Information Technology Officer at Vettica

Nov 30, 2022

This is a scalable solution. If our app or general usage increases, this solution can support it.

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DL

Cloud Software Engineer at a comms service provider with 51-200 employees

Feb 1, 2025

What I find most valuable about Amazon Cognito is the single sign-on feature that provides a token for accessing protected APIs.

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Chief technical officer at Solvezy Technology Kenya Limited

May 2, 2024

The most valuable feature of the solution is its swift authentication.

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Vladimir Shilov

DevSecOps at Ciklum ApS

May 23, 2023

One of the key benefits of this software is its ease of integration with a wide range of applications, including mobile apps and web applications. This simplifies the process of integration, and it can be seamlessly incorporated with Azure, Kubernetes, and other software systems.

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SS

Sinnathamby Shanmugarajah

CEO & Chief Architect at MBrain Technologies

Nov 23, 2023

They offer a permission tool to help us manage multi-factor authentication.

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Show 3 more reviews (out of 13)

Amazon Cognito Cons review quotes

Solutions Architect III at Raizen

Dec 19, 2022

The MFA related to the solution's side is nonexistent.

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Subrata Mukherjee

Senior Technical Architect; Head of Platform at Blenheim Chalcot IT Services India

Oct 24, 2024

The setup and configuration can be complex, especially for advanced use cases.

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Senior Engineering Manager at a comms service provider with 1,001-5,000 employees

Dec 21, 2022

Cognito triggers can improve by providing more direct use cases rather than giving a white paper. A white paper is not at all interesting, it has too many details. It would be a benefit to provide a smaller document that is summarized. The smaller version would bring microdata, macro data is not helpful.

Read full review

Free Report: Amazon Cognito Reviews and More

Learn what your peers think about Amazon Cognito. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.

838,640 professionals have used our research since 2012.

MOMEN ABDELSADEK

Senior ict specialist at Information& eGov Authority

Jan 6, 2023

I believe this product could improve by enriching user profiles.

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Founder & CEO at Quicklead.io

Dec 29, 2022

The secure authentication of Amazon Cognito has benefited our company. We were previously using legacy signup systems.

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Alexander Sabogal

Chief Information Technology Officer at Vettica

Nov 30, 2022

In a future release, we would like to have different methods to validate the characteristic of a user. For example, we would like to use biometric data to analyze the behavior of users.

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DL

Cloud Software Engineer at a comms service provider with 51-200 employees

Feb 1, 2025

Amazon Cognito could be improved by making it easier for us to add more data to the token, allowing customization of JWT.

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Chief technical officer at Solvezy Technology Kenya Limited

May 2, 2024

What I found generally lacking in AWS is privileged access management (PAM).

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Vladimir Shilov

DevSecOps at Ciklum ApS

May 23, 2023

Amazon Cognito could improve by simplifying the configuration.

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SS

Sinnathamby Shanmugarajah

CEO & Chief Architect at MBrain Technologies

Nov 23, 2023

Amazon Cognito’s UI needs improvement while onboarding new users.

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Show 3 more reviews (out of 13)

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Product Categories

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Popular Comparisons

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