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Amazon Cognito vs Ping Identity Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
6.9
Premium AWS customers enjoy prompt, knowledgeable support; customer service excels in communication, scoring nine out of ten.
No sentiment score available
Ping Identity Platform's support is prompt, knowledgeable, and proactive, though some users find the support portal confusing.
 

Room For Improvement

Sentiment score
5.0
Amazon Cognito needs improved integration, documentation, pricing, security features, UI, and support for mobile apps and advanced scenarios.
Sentiment score
5.3
Ping Identity Platform requires stronger functionalities, enhanced user experience, better security, and comprehensive support to compete effectively with Microsoft.
 

Scalability Issues

Sentiment score
7.2
Amazon Cognito is praised for its scalability, though costs and backend improvements are concerns, with varied user experiences.
Sentiment score
7.6
Ping Identity Platform efficiently scales across servers and clusters, supports large environments, but performance varies based on configurations.
 

Setup Cost

Sentiment score
6.3
Enterprise buyers have mixed views on Amazon Cognito pricing, with some finding it affordable and others seeing it as costly.
No sentiment score available
Ping Identity Platform is competitively priced, offering robust features and good ROI, but may be costly for small businesses.
 

Stability Issues

Sentiment score
6.8
Amazon Cognito is rated stable, but some users report inconsistencies and integration challenges affecting performance across different applications.
Sentiment score
7.9
Ping Identity Platform is highly reliable, with minimal bugs or crashes, though some infrastructure and server connection issues exist.
 

Valuable Features

Sentiment score
8.4
Amazon Cognito simplifies user management, offers seamless integration, scalability, and efficient federation with competitive pricing and robust AWS service compatibility.
Sentiment score
8.0
Ping Identity Platform offers robust security with multi-factor authentication, seamless integration, user-friendly interface, and extensive customization options.
 

Categories and Ranking

Amazon Cognito
Ranking in Access Management
7th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Ping Identity Platform
Ranking in Access Management
3rd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
28
Ranking in other categories
Single Sign-On (SSO) (4th), Authentication Systems (5th), Data Governance (6th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Customer Identity and Access Management (CIAM) (2nd), Directory Servers (1st)
 

Featured Reviews

Subrata Mukherjee - PeerSpot reviewer
Effortless integration and syncing with good user management
With Cognito, user authentication is more secure, and we no longer have to build and scale our own authentication model. It has benefited us by eliminating the need to incorporate security pointers manually. Furthermore, with Cognito's advanced features, we now achieve improved integration capability with other federated IDPs, enhancing our security and user management.
Dilip Reddy - PeerSpot reviewer
Easy to use but requires improvements in the area of stability
In my company, we have worked on authorization, and I know that there are different types of grants. We have worked on the authorization code, client credentials, and ROPC grant. There are two types of tokens, like the JWT token and internally managed reference tokens. JWT tokens are useful for finding information related to the claim requests. Internally managed reference tokens are useful for dealing with visual data and information. For the clients to fit the user information, they need to do additional work to fit all the user info into the site, which is to define and validate the token issue and provide the request for VPNs. I worked on the key differences between the authorization code and implicit grant. In the authorization code type, you will have the authorization code issued initially to the client, and the client has to exchange it with the authorization server, like using a DAC channel to get the access token. In implicit grants, tokens are issued right away if the application is a single-page application. We can either use the authorization code or an implicit grant.
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Financial Services Firm
9%
Manufacturing Company
6%
Government
6%
Financial Services Firm
25%
Computer Software Company
10%
Manufacturing Company
9%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Amazon Cognito?
The most valuable feature of the solution is its swift authentication.
What is your experience regarding pricing and costs for Amazon Cognito?
Pricing is considered expensive for smaller organizations. Cognito's pricing was rated seven out of ten due to its cost.
What needs improvement with Amazon Cognito?
The setup and configuration can be complex, especially for advanced use cases. A dedicated documentation portal with comprehensive information would be helpful. The user interface could be more int...
What do you like most about PingID?
The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...
What is your experience regarding pricing and costs for PingID?
The pricing is neither too expensive nor too cheap.
What needs improvement with PingID?
The management console needs to be improved. PingID should revise it.
 

Also Known As

No data available
Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Find out what your peers are saying about Amazon Cognito vs. Ping Identity Platform and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.