Service and Support
Amazon EBS support is generally positive, with responsive teams and prompt replies, according to various users. Some mention good experiences with technical assistance, though a few note occasional response delays or complexities. Costs related to support service are raised by others. Users stress the availability of support at all hours, with some issues experienced in chat connectivity. Satisfaction with technical assistance varies depending on the chosen support plan, from basic to enterprise levels.
Deployment
Amazon EBS initial setup is generally straightforward, requiring basic domain knowledge. Users find the deployment process easy, taking minutes to an hour, depending on requirements. Ratings often reflect high ease, with frequent scores of nine or ten out of ten. Integration with EC2 and use on the AWS console is simple. Challenges arise for beginners without technical backgrounds, and automation tools like CloudFormation and Terraform are praised for easing configuration complexities.
Scalability
Amazon EBS (Elastic Block Store) offers strong scalability with flexibility to scale resources up easily, though scaling down can be complex. It supports varying user needs, from small to large setups, providing good fault tolerance and availability. Businesses benefit from its adaptability, with some users rating its scalability highly. However, manual intervention is necessary for certain adjustments, which some use other services for. Improved troubleshooting is desired for better scalability experience.
Stability
Amazon EBS (Elastic Block Store) is reported to be very stable, achieving high marks for performance. Users rate its stability between seven and ten out of ten, noting its capacity to manage data load increases effectively. Despite a few regional issues and connectivity concerns, EBS maintains consistent reliability. Data replication across availability zones enhances stability, while some minor issues are attributed to other factors within the shared responsibility model.