ARCON Privileged Access Management Reviews

Provides a secure way of accessing the critical services in our organization, with a lot of auditing features built in. It really helps in daily system/network administration tasks by logging the changes executed, in a secured and reliable way.

Logging, particularly screen recording for Windows RDP sessions. Also, command-logging for SSH sessions. This really helps us to see what commands/changes have been executed in a particular service at a given point of time, and by whom.

The product is browser dependent. As of now, it only works on Internet Explorer from the client side. The product should not be browser dependent and should be compatible with all the modern browsers. Admins cannot use any other browsers (Chrome, Edge, Firefox, etc.) to access the client manager online, and have to stick with IE for accessing the services.

Most people are either Chrome users or Firefox users. For them, I have to convince them to use IE.

This has been communicated to the company some time ago. They said this is already under development, to make the product work in the other browsers.

No issues with stability.

No issues with scalability.

Good. They are fine. They respond quickly whenever I put a ticket. Almost all the tickets I've created, I've gotten a pretty quick response. I cannot pinpoint any single instance, but almost all the tickets, whenever I have a problem, they have been good on the other side, and they are very happy to assist us. We are happy with that.

We have never used a PAM solution before. ARCON is the first of its kind in our organization.

Setup was straightforward.

Pricing is reasonable.

ARCOS is a powerful, stable, and reasonable product for anyone looking for a PAM solution.

Provides more secure access to servers and also provides audit trails.

Ease of configuration and management. All features are available and cover all the use cases, like database, thin clients, file sharing clients, etc.

The usability should be expanded to other browsers like Chrome and Firefox. That would help us roll out our solution quickly.

No issues with stability.

No issues with scalability.

The support is prompt and readily available.

No previous solution was being used.

The initial setup was straightforward. The implementation team configured the solution in a very short amount of time.

The pricing and licensing model is very economical.

Product is very efficient. Thorough testing needs to be done prior to implementation to test the solution in your specific architecture.

Privileged access management, to protect privileged access.

It prevents unauthorized authentication changes and improves our security.

Video capture.

They need to support all web browsers. At the moment it only supports Explorer, IE. They have to come up with a solution to support all browsers.

Stability is fine, it's good actually.

Yes it is scalable, it has capacity to scale up and expand.

Tech support is very good.

No previous solution, this is our first.

It's simple.

Pricing and licensing are good, very aggressive.

We evaluated three products. CyberArk, ARCON, and one more product but I don't remember the name.

I give it a seven out of 10 because, as I said, it does not support all browsers.