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Aruba ClearPass pros and cons

4.3 out of 5
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Prominent pros & cons

PROS

Aruba ClearPass provides robust user authentication for both wired and wireless endpoints, ensuring network security.
Its clustering model enhances efficiency by reducing errors and management overhead associated with individual RADIUS servers.
ClearPass excels in flexibility, allowing integration with multiple vendors and offering comprehensive network access controls.
It supports diverse authentication mechanisms, including 802.1X certificate-based authentication and dynamic segmentation.
Aruba ClearPass is praised for its scalability, stability, and comprehensive feature set, fulfilling various organizational needs.

CONS

Aruba ClearPass has a complex pricing scheme that could be more flexible and offer more streamlined licensing options.
The initial setup of Aruba ClearPass is challenging and often complicated, requiring improvement for easier deployment.
The Aruba ClearPass integration process with external servers lacks visibility and needs enhancement for better monitoring features.
Aruba ClearPass has difficulty onboarding IoT devices such as printers, cameras, and smaller devices.
The support and community resources for Aruba ClearPass are lacking, making it hard to find information and assistance.
 

Aruba ClearPass Pros review quotes

MN
Dec 8, 2022
The setup is simple.
Ammar_Farhat - PeerSpot reviewer
Oct 4, 2022
What I like most about Aruba ClearPass is that it has the best enforcement feature for the network. I also like its Guest Captive Portal and virtual security enforcement features, but the virtual security enforcement feature is still under testing by my company. Aruba ClearPass also has a wonderful UI which I find valuable.
Aditya Buditama - PeerSpot reviewer
Jul 15, 2022
What I like most about Aruba ClearPass is its access tracker that serves as its monitoring feature. The access tracker is really helpful when you want to troubleshoot authentication failures.
Learn what your peers think about Aruba ClearPass. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
SvenVenables - PeerSpot reviewer
Apr 25, 2022
The most valuable thing about Aruba ClearPass is its ease of use. It has always been a very reliable and very stable policy management platform.
reviewer2268381 - PeerSpot reviewer
Mar 20, 2024
If you are looking at the base installation, then it was a very straightforward process, which I would rate an eight or nine out of ten.
reviewer1328712 - PeerSpot reviewer
Aug 2, 2022
The web dashboard and the policy manager are very intuitive and very easy for the engineers to use.
reviewer1364637 - PeerSpot reviewer
Jun 18, 2020
We find that at the end of the projects we manage, all functionalities perform quite well. We've tested it a lot and find it to be overall a very good solution.
ShiraazSingh - PeerSpot reviewer
Oct 17, 2022
The most valuable features of Aruba ClearPass are its ease of use and the general network access controls.
Binju Charly - PeerSpot reviewer
Mar 28, 2023
The most valuable feature, I would say, is the cost-effectiveness of the solution when compared to others.
MashukThakur - PeerSpot reviewer
Aug 29, 2024
It supports AAA and offers a range of features, including guest authentication for visitors and 802.1X authentication for employees. ClearPass provides options for customized authentication methods, such as SMS and social media authentication, which customers are effectively utilizing.
 

Aruba ClearPass Cons review quotes

MN
Dec 8, 2022
After HP, their support is the worst.
Ammar_Farhat - PeerSpot reviewer
Oct 4, 2022
An issue with Aruba ClearPass is the lack of information and poor community support. You can't find the material easily on the internet for any issues. For example, if you're looking for any configuration or exploring any issue, it's not easy to find information, and this is the problem with Aruba ClearPass. Access to helpful information and poor community support could be improved. Another area for improvement in Aruba ClearPass is that some of its advanced features aren't easy to find. For example, my team needed to apply Google single sign-on, but it wasn't easy to find. Aruba ClearPass is a big solution with a lot of capabilities, and it's a very advanced solution, so you need to either have some experience with it or undergo some training. Aruba ClearPass is a very good solution from the network perspective, but the issue is the poor support you get from the community. When you try using the solution, some areas aren't easy. When you search on YouTube, you'll find very few materials about Aruba ClearPass. It isn't like Cisco where you can find information from hundreds of websites, on YouTube, etc. This is bad for Aruba, so this area should be improved. Aruba has a training center, but the usual training offered is only for Aruba Wireless and Aruba Switches. If you have another solution, it's not easy to integrate it with Aruba ClearPass, so this is an area for improvement. You need to do some research to successfully integrate your solution with Aruba ClearPass. We integrated Aruba ClearPass with Ubiquiti WiFi, and it's working fine with no issues. My next project is to start integrating Aruba ClearPass with Cisco Switches. The solution is good, but on the website, there's no book and no video, and you can't find the material on Aruba ClearPass easily. This is one of the issues with Aruba.
Aditya Buditama - PeerSpot reviewer
Jul 15, 2022
What needs improvement in Aruba ClearPass is just the endpoint context server, in particular, the indication with the context server because sometimes the daily process isn't as smooth-sailing. Sometimes, the information isn't up-to-date. I'm not sure if that's a vendor limitation, but currently, it's the only tricky part of the current configuration. What I'd like to see in the next release of Aruba ClearPass is a dashboard or a monitoring feature that would allow users to see the integration process with an external server because there's no visibility into that right now.
Learn what your peers think about Aruba ClearPass. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
SvenVenables - PeerSpot reviewer
Apr 25, 2022
TLS authentication onboarding in Aruba ClearPass needs to be improved. The biggest problem we've seen in our environment is Huawei not being able to get onto Google Play. No Huawei device can be onboarded via Aruba ClearPass easily.
reviewer2268381 - PeerSpot reviewer
Mar 20, 2024
If you look at the tool's deployment phase from a fine-tuning perspective, I feel it was very complex.
reviewer1328712 - PeerSpot reviewer
Aug 2, 2022
I can't think of an area where the solution is lacking a feature or a capability.
reviewer1364637 - PeerSpot reviewer
Jun 18, 2020
The solution needs to upgrade its user interface. Right now, it's not so user friendly, and it's an aspect that my clients' wish was improved upon.
ShiraazSingh - PeerSpot reviewer
Oct 17, 2022
A specific component is part of the solution called ClearPass Onboard, which can sometimes be complex and challenging to set up. If they could simplify the process and make it easier, that would be a benefit.
Binju Charly - PeerSpot reviewer
Mar 28, 2023
I remember our technical team stating that the installation front of the solution was a bit difficult when compared to other solutions.
MashukThakur - PeerSpot reviewer
Aug 29, 2024
I found the internal authentication policy and user authentication problematic. I was facing issues with user authentication, but we eventually resolved these problems.