Asigra Reviews

Asigra's client-less approach is one of the best in the industry. Ensuring the backup/management of any system on the network through one single portal is extremely helpful. Asigra's message level restore is an exceptional feature for retrieval of deleted emails. The quality of the backup can always be trusted as there are numerous background services running to constantly check data integrity. Although not tested as of yet, version 13 offers backup of Microsoft Online Exchange backup (Google Apps was available for Version 12). Backup of ESXi (including the free version) as well as Hyper-V and Hyper-V cluster is nice as well.

Although a fantastic backup system, it is very complex. Installation can take anywhere from 35 - 95 min (depending on the system resources) - prior to setting up any backup sets. Disaster Recovery is one area where Asigra requires some re-thinking. At this time the procedures for Disaster Recovery are even more complex then the initial installation. The DR set up must be the same as the original Backup Setup - naming conventions, unless well documented could increase the recovery time significantly. The constant checks and re-checks, although great for data integrity, affects recovery times - once installation of the recovery system is completed a database recovery must be started and then a synchronization of data files (which can take countless hours - depend on amount of data and available bandwidth). Only after all this is done the data recovery can begin. Bare Metal backup is great and works well, although recovery of systems to dissimilar hardware is difficult IF possible. Physical to virtual (only available to VMWare) is complex and requires VMWare tools be installed and configured...configuration can be difficult. For businesses that have Bandwidth issues Recoveries are difficult as interruptions or disruptions may require restarting the recovery of all files again and again until there are no network issues. Test recoveries on secondary systems are difficult - require stoppage of backup systems. Setting up a recovery server can be difficult as at times it may require stopping backup for a day or more depending on the tests run (for Disaster Recovery). For general test recoveries run of the original setup no extra setup is required.

The agentless nature of the software simplifies installations for our end users, and NIST FIPS 140-2 certification puts our enterprise clients at ease. Virtual Disaster Recovery in version 13 is a game-changer, especially for VMWare shops. 

Automated notifications work much better than other solutions we've employed, and the ability to add usage reports to invoices through DS-Billing is a very useful feature. Additionally, high compression rates reduce bandwidth and capacity requirements. Once configured, it all "just works".

The solution is primarily used for the backup of the endpoints within our organization.

The solution has been very stable.

It's quite easy to use and simple to navigate around.

The performance has always been very good. 

The pricing of the product is excellent.

There are two primary improvements of the Asigra platform with the recent version 13.1 SP1:

Virtualization: a tremendous variety of data protection solutions for virtual machines.

Cloud-2-Cloud: Office 365, Google, Amazon, etc. This is a full package of data protection platform!

010 signed up a new partner just because of the Office 365 solution by Asigra.

The most valuable features our Technical Administrators talk about are the Incremental Forever Backups and DS-NOC. The Incremental Forever Backups gives confidence that after an initial backup, we are able to meet most customer’s backup requirements within respectable time frames. The DS-NOC allows us the ability to manage and monitor our customers easily from any internet enabled devices. This is extremely useful in cases where customers manage their own Backup Appliances and it can be time consuming trying to gain access to the server to make simple updates.

In the Parent Organization where we have replaced Tape backup with Asigra, we have managed to free up approximately 30 minutes per day which was previously used to check backup status and change tapes. The distance between the office, server room and tape storage areas is quite vast and it would be a daily task of the IT Team to collect the new tapes from storage, travel to the server room, swap the tapes and take the old tapes back to storage. The IT Team now simply look at a status report and action items as required, all from their desk. This allows them to be available to support users and provide a better service all around.

Asigra’s multi-tenancy feature is most valuable as it allows the company to on-sell a private cloud backup and recovery solution to existing customers. I like the fact that agents are not required to be installed on any servers to be backed up, so no downtimes due to the backup solution.

For an IT Managed Services Provider, this product was selected due to its reliability and it’s flexible business model that it offered. The organization uses Asigra to offer/on-sell a reliable backup and recovery solution to customers. The organization built a private cloud for their customers to house their data and charged based on how much data is used. An in-house built Asigra appliance with considerable amount of disk space is provided to customers without charge, to store backups locally and transmit incremental backups to a private cloud.

We use Asigra for backups.

I have found all the features useful in the solution.

I use Asigra to deliver backup as a service, DR as a service, and archive as a service across Microsoft and Linux operating systems.

It has helped us to provide comprehensive data protection with high recovery rates and a malware scanning feature.