We wanted a 'one-stop-shop' for event monitoring, visualization, and infrastructure development with AI. Unfortunately, BigPanda attempts a little bit of everything and fails at most.
The AI, in particular, was worthless. The visualization is primitive and not configurable. The only thing they seemed to be able to do is to collect a bunch of identical error messages into one - which is great and all, however, hardly the 'advanced AIOPS solution' they tout.
The best of a bad lot was the error message deduping. We wanted a 'one-stop-shop' for event monitoring, visualization, and infrastructure DevOps with AI.
The solution has a hard install, poor customer support, primitive and non-configurable visualizations.
The best of a bad lot was the error message deduping. We wanted a 'one-stop-shop' for event monitoring, visualization, and infrastructure DevOps with AI.
The best of a bad lot was the error message deduping.
Honestly, all areas can use major improvement. We wanted a 'one-stop-shop' for event monitoring, visualization, and infrastructure DevOps with AI.
BigPanda attempts a little of everything and fails at most.
The AI, in particular, was worthless, the visualization primitive and not configurable.
I've used the solution for 1.5 years.
The product is highly unstable.
The solution is not scalable.
Technical support is non-existent. There is no phone and they don't answer emails for days. Buyer beware.
We did not use a different solution.
The setup is incredibly complex in hindsight. They had two engineers working around the clock for a simple setup. It was ridiculous. Moog was way smoother.
We did the implementation via a vendor.
We got no return on our investment, unfortunately.
I'd advise people to stay away from BP.