Cisco SD-WAN's collaborative features are unique and sustainable. I also like the protocols, which use two SD-WAN.
Project Manager at Tachyon Broadband
The collaborative features are unique and sustainable.
Pros and Cons
- "Cisco SD-WAN's collaborative features are unique and sustainable. I also like the protocols, which use two SD-WAN."
- "Some configurations or procedures could be more user-friendly. Adding a bandwidth management feature would make Cisco SD-WAN more scalable and less resource-intensive."
What is most valuable?
What needs improvement?
Some configurations or procedures could be more user-friendly. Adding a bandwidth management feature would make Cisco SD-WAN more scalable and less resource-intensive.
For how long have I used the solution?
I've been using Cisco SD-WAN for more than five years.
What do I think about the scalability of the solution?
The scalability could be better.
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How are customer service and support?
Cisco support is good.
Which solution did I use previously and why did I switch?
We are also using Fortinet. Fortinet SD-WAN is more user-friendly, but Cisco is better overall.
How was the initial setup?
Setting up Cisco SD-WAN is easy.
What's my experience with pricing, setup cost, and licensing?
Cisco is in the top pricing tier among SD-WAN solutions.
What other advice do I have?
I rate Cisco SD-WAN eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
Head of IT Network Division at Panorinformatika
Feature rich, customizable, and reliable
Pros and Cons
- "I have found the solution's main features are its ability to be customized, network traffic classification, and has a wide range of features that can be set."
- "The installation is not easy. If you have experience and it is not your first time doing the installation, it can be easier."
What is our primary use case?
When I was working at BT Telecom, we used Cisco SD-WAN for IP telephony.
In my current position in this company, we use this solution to classify network traffic and send the IP packets to the appropriate link.
What is most valuable?
I have found the solution's main features are its ability to be customized, network traffic classification, and has a wide range of features that can be set.
For how long have I used the solution?
I have been using this solution for approximately two years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
I have found the solution scalable. We have approximately 10 clients.
How are customer service and technical support?
I was satisfied with the technical support.
How was the initial setup?
The installation is not easy. If you have experience and it is not your first time doing the installation, it can be easier. Additionally, there are a lot of different parameters to set and you have to know exactly what the parameters do. From this perspective, it is not easy. There are a lot of possibilities to do fine-tuning with the SD-WAN settings.
If you were to set all the parameters all at once it would take a lot of time. It is best to fine-tune them over time. This is not a negative factor, having more options allows flexibility.
What about the implementation team?
I would recommend a system integration company that has the knowledge of how to operate the system to do the implementation.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is the only negative factor, it is much more expensive compared with the Cisco Meraki SD-WAN solution.
Which other solutions did I evaluate?
I have evaluated Cisco Meraki SD-WAN.
What other advice do I have?
I would recommend this solution to others.
I rate Cisco SD-WAN a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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Cisco Catalyst SD-WAN
December 2024
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Pre-Sale System Engineer SOLA & NOLA at Logicalis Latam
Easy to setup, good support that is responsive, and integrates well with other Cisco products
Pros and Cons
- "It's a complete solution with many security features."
- "Customers require features that are secure for endpoints, on-premises, and for the cloud."
What is our primary use case?
We are resellers and integrators.
What is most valuable?
It's a complete solution with many security features.
It integrates well with other Cisco solutions.
What needs improvement?
Customers require features that are secure for endpoints, on-premises, and for the cloud.
We could provision Cisco Umbrella to respond to the security requirements.
They need to make provisions in the platform cloud with tools. In the cloud environment, it is very easy to enable the solution with Umbrella.
They should configure to provision other devices and many endpoints to deploy the SD-WAN with security.
I would like a feature included for the prevention and inspection of data to implement.
For how long have I used the solution?
I have been working with Cisco SD-WAN for three years.
We are using the Viptela version.
What do I think about the stability of the solution?
We had issues with the stability only one time when we integrated Viptella SD-WAN with Cisco Umbrella. After reading all of the documentation, we have not had any issues with the stability.
What do I think about the scalability of the solution?
Cisco SD-WAN is scalable.
How are customer service and technical support?
Cisco technical support is very good. They are responsive to my questions and send me all of the information needed.
They respond quickly.
Which solution did I use previously and why did I switch?
We are also using Meraki.
Meraki is more suited to small companies, whereas Cisco is more for larger enterprise companies.
How was the initial setup?
We have a hybrid deployment. We have clients who prefer the cloud and others who want an on-premises deployment.
The initial setup was straightforward. It was easy.
The time for deployment depends on the size of the company and its requirements. There are many factors. It can take two months to six months to complete.
What about the implementation team?
We have a team of five people. One project manager, two specialist engineers, and two basic engineers, who maintain this solution.
What's my experience with pricing, setup cost, and licensing?
Cisco is more expensive than FortiGate.
Which other solutions did I evaluate?
We also evaluated Fortinet FortiGate for our clients. For customers, it is mainly a decision based on pricing and technical options.
What other advice do I have?
I would recommend this solution to others who are interested in using it. Technical support is very strong and provides high-level assistance. They have knowledgeable technicians with engineers present.
Overall, it's a very good solution.
I would rate Cisco SD-WAN a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Senior Networking Pre-sales Engineer at a tech services company with 51-200 employees
Good user experience and good security features, but can be buggy
Pros and Cons
- "The user experience is pretty good."
- "When it comes to adding more security features, you need to add more RAM."
What is most valuable?
The security of the solution is pretty good.
We like the user interface. It's fairly easy to navigate.
The user experience is pretty good.
We've found that the solution is easy to deploy.
The solution is very popular with many vendors.
Overall, our experience has been very positive. So far, so good. We don't have many complaints about its capabilities.
What needs improvement?
We've worked with BetterCloud, and found the security to be better than what is offered by Cisco. The user interface is nicer as well. Cisco should look at what they are doing and try to replicate it a bit.
When it comes to adding more security features, you need to add more RAM.
The pricing could be a bit better. When a customer transfers from a traditional WAN to SD-WAN, the subscription price is one big problem for them.
The solution is a bit buggy, which makes it slightly unstable.
The provisioning could be easier during deployment. Some vendors say they can handle provisioning, however, it differs from vendor to vendor.
For how long have I used the solution?
I've been working with the solution for more than one year at this point. It is likely closer to two years now.
What do I think about the stability of the solution?
We do find that the solution can be a bit buggy. The more complex the setup is, the more bugs we seem to find. There seem to be many bugs in the software.
The web GUI is easy to deploy, however, when we deploy a whole network for a customer, we can see how they run inside the GUI. We've had to open cases with technical support to help us deal with issues that arise.
What do I think about the scalability of the solution?
We have medium-sized clients, largely based in the retail industry.
How are customer service and technical support?
We've dealt with technical support in the past to help us deal with a few bugs. They are pretty professional.
Which solution did I use previously and why did I switch?
I'm working for a partner in Vietnam. They have many vendors, including Aruba and Meraki Cisco.
How was the initial setup?
The initial setup isn't too complex. It's pretty straightforward. A company shouldn't have too many issues with the setup.
I've done it a few times at this point, and every time, day by day, it gets easier and easier.
What's my experience with pricing, setup cost, and licensing?
The solution is a bit expensive. There's a big jump from WAN to SD-WAN which customers don't like.
What other advice do I have?
We are a Cisco partner.
I've worked with a variety of different versions of the solution. I'm not always using the latest version.
Cisco is a very professional organization. They offer good support.
I would rate the solution at a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Good application-level routing and easy to manage with a single dashboard, but it should include a complete firewall
Pros and Cons
- "The most valuable feature is the application-level routing."
- "This solution should include a fully functional firewall at no extra charge."
What is our primary use case?
We are a solution provider and this is one of the products that we implement for our clients.
One of our customers has approximately 100 branches that were linked together using Cisco SD-WAN in multiple phases. In the first phase, they started with 40 branches. In the head office, they have two MPLS links and two internet links. In each branch, they have one of each. Before implementing this solution, they could not do both things at the same time.
How has it helped my organization?
With Cisco, you can optimize and design the solution in the way you want. For example, you can have 1,000 branches with three or four data centers, and if you can reroute the traffic from one branch to the nearest data center in order to inspect the traffic.
What is most valuable?
The most valuable feature is the application-level routing. One of our clients used this solution to route VOIP and video calls using MPLS.
The single dashboard makes the management very easy.
What needs improvement?
This solution has a built-in firewall that handles URL filtering and functionality, but you have to buy other cisco services like, Umbrella. Some of the customers would rather just use Fortinet or Palo Alto. This solution should include a fully functional firewall at no extra charge. At this time it supports layers three, four, and five, but it needs support for a level seven firewall.
What do I think about the stability of the solution?
Cisco SD-WAN is stable. There might be minor bugs in a few of the features, but overall, the product is stable and the customers are happy with it.
What do I think about the scalability of the solution?
This solution is highly scalable. We have heard that you can have 10,000 or 20,000 servers.
Our clients are medium-scale customers, as opposed to really large enterprises. They are retail stores, organizations in the hospitality industry, and pharmaceutical companies.
Which solution did I use previously and why did I switch?
We have also worked with Meraki SD-WAN, but the choice of solution depends on the customer's size and requirements. Meraki is for smaller clients. For example, Meraki only supports two landings, whereas Cisco supports more than that.
How was the initial setup?
The initial setup is not that easy, although there is training that is available for it. It will take time to create templates and the other configuration that needs to be done.
it will take between five and ten days to complete the basic, initial setup, which includes changing the IP addresses. After that, you can migrate two or three branches a day if you have the devices.
What other advice do I have?
My advice for anybody who is researching this solution is to consider the size of the environment. If they have 100 to 150 branches, then they should also look into other solutions such as VeloCloud by VMware.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Network Analyst at a real estate/law firm with 1-10 employees
A highly reliable solution for our web gateway and VPN
Pros and Cons
- "The reliability is high and we have only had to restart it once or twice over the years."
- "I would like to see a better, web-based interface to make changes to the configuration or to view statistics."
What is our primary use case?
We use this solution for our web gateway, VPN, and access control.
How has it helped my organization?
It is good enough to provide normal web access but it doesn't offer any add-ons. We plan to move away from this solution and use the cloud-based firewall that is managed by our provider.
What is most valuable?
The most valuable feature is the network routing.
The reliability is high and we have only had to restart it once or twice over the years.
What needs improvement?
I would like to see a better, web-based interface to make changes to the configuration or to view statistics. The main weakness of Cisco products is the user interface.
This solution would be improved with the inclusion of an ISA Firewall.
For how long have I used the solution?
I have been using this solution for five or six years.
What do I think about the stability of the solution?
This is a stable solution. it does what it is supposed to do and is working fine.
What do I think about the scalability of the solution?
I would say that the scalability is pretty limited, although we don't have any issue with it because we only use the basic features. For example, we don't use dynamic routing. We have 50 users.
How are customer service and technical support?
The Cisco technical support is pretty good. They are easy to contact if you need support and they are pretty fast.
How was the initial setup?
The initial setup is pretty bit straightforward, although it is a little bit hard because it is done through the command line. The web GUI is an old style and not really flexible.
It took us approximately one day to switch from our old solution. We don't use any of the advanced features so it was a simple migration for us.
What about the implementation team?
Our in-house team implemented this solution.
One person is suitable for deployment and maintenance.
What's my experience with pricing, setup cost, and licensing?
We pay for the Cisco Customer Care support, which is a couple of hundred dollars. There are no fees in addition to this.
What other advice do I have?
This solution is only good for basic routing. I cannot map stuff to a network name because it is not linked to anything else. It is a standalone unit.
My advice for anybody who is implementing this solution is to familiarize themselves with the command line.
To summarize, the reliability is very high but managing it is a little bit inconvenient.
I would rate this solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Lead at Yssy
Beneficial AI, good interface, and easy to use
Pros and Cons
- "The most valuable features in Cisco SD-WAN are the QoS, AI, and simple interface for users to access."
- "There should be more security features in the hybrid and on-premise deployments of Cisco SD-WAN. The cloud has most of the security features."
What is our primary use case?
We are using Cisco SD-WAN in the public sector and it is deployed in a hybrid infrastructure.
What is most valuable?
The most valuable features in Cisco SD-WAN are the QoS, AI, and simple interface for users to access.
What needs improvement?
There should be more security features in the hybrid and on-premise deployments of Cisco SD-WAN. The cloud has most of the security features.
The AI is good, however, they can improve on it. The endpoint flow from the router to the data center needs to have consistency. Cisco doesn't have a solution for all the devices for the customer. We need more support for all kinds of devices.
For how long have I used the solution?
I have been using Cisco SD-WAN for approximately four years.
What other advice do I have?
I rate Cisco SD-WAN an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Executive - Coastal Operations at a tech services company with 5,001-10,000 employees
Excellent support, highly reliable, and scalable
Pros and Cons
- "Cisco SD-WAN is a highly stable solution."
- "Cisco SD-WAN is not as easy to deploy as the Meraki and FortiGate solutions. The zero-touch deployment could be a lot better. The deployment and initial setup are complicated and could be better."
What is our primary use case?
Cisco SD-WAN is used to establish a wide area network, a WAN for LAN, WiFi, and support.
For how long have I used the solution?
I have been using Cisco SD-WAN for approximately 15 years.
What do I think about the stability of the solution?
Cisco SD-WAN is a highly stable solution.
What do I think about the scalability of the solution?
The scalability of Cisco SD-WAN is great.
How are customer service and support?
The technical support from Cisco SD-WAN is excellent.
How was the initial setup?
Cisco SD-WAN is not as easy to deploy as the Meraki and FortiGate solutions. The zero-touch deployment could be a lot better. The deployment and initial setup are complicated and could be better.
What's my experience with pricing, setup cost, and licensing?
Cisco SD-WAN is more expensive than its competitors.
What other advice do I have?
Cisco SD-WAN is a great solution and definitely worth the investment.
I rate Cisco SD-WAN an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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