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Premnath Jaganathan - PeerSpot reviewer
Product Manager at Uop Ipl
Real User
Top 5Leaderboard
Gives good ROI but setup is complex
Pros and Cons
  • "Cisco SD-WAN's most valuable feature is the ease of transition."
  • "If you don't have an in-house design team or outsource to a third party with expertise, the setup will be difficult."

What is most valuable?

Cisco SD-WAN's most valuable feature is the ease of transition.

What needs improvement?

Cisco SD-WAN's smart account stuff could be improved. People still think they're using traditional licenses, so customers need a lot of education on using SD-WAN devices, especially on the smart/virtual account side.

For how long have I used the solution?

I've been using Cisco SD-WAN for about two years.

What do I think about the stability of the solution?

Cisco SD-WAN's stability is good - I haven't found any issues at the operational level.

Buyer's Guide
Cisco Catalyst SD-WAN
July 2025
Learn what your peers think about Cisco Catalyst SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
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What do I think about the scalability of the solution?

Cisco SD-WAN's scalability is good.

How was the initial setup?

The initial setup was complex and required us to plan ahead. If you don't have an in-house design team or outsource to a third party with expertise, the setup will be difficult.

What was our ROI?

It takes some time, but Cisco SD-WAN gives a good ROI - for example, we have had some savings in terms of transport.

What other advice do I have?

I'd advise anybody thinking of implementing Cisco SD-WAN to learn the smart and virtual account setup and the staging and installation process very clearly. This isn't just a case of buying a license or device and installing it, you need to create a lot of stuff, so you need to understand the technology before buying it, at least in a test lab or non-production environment. I would give Cisco SD-WAN a rating of seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Farhan-Mohamed - PeerSpot reviewer
Lead Solutions Architect at a computer software company with 1,001-5,000 employees
Real User
A solution that is easy to set up, offers great scalability, and has a good ROI for long-term growth
Pros and Cons
  • "The solution has great scalability."
  • "Cyber security should also be implemented in the solution, along with maybe implementation of AI/ML."

What is our primary use case?

Our use cases are mostly focused on the application side and any kind of cloud breakout, like local breakout clouds.

What is most valuable?

I'm focusing on using the application ware routing.

What needs improvement?

There's not much that should be improved, but the focus should be on the application side and more cloud applications should be added into the system. Most common sales applications should be supported.

Mostly, I think cutting edge solutions should be included in this product. I'm talking about buzzwords like the cloud, for example. The solution should be more focused on the cloud because, apart from the controllers, everything can be cloud-based and everyone is moving to the cloud. Cyber security should also be implemented in the solution, along with maybe implementation of AI/ML.

For how long have I used the solution?

I have been using this solution for about ten years.

What do I think about the stability of the solution?

The stability of the solution is good as of now. 

What do I think about the scalability of the solution?

The solution has great scalability. The people using it are mostly senior management, junior management, and junior engineers. Maintenance for this solution requires about four people: two senior employees and two regular employees.

Which solution did I use previously and why did I switch?

I have been using Cisco since the beginning. I am familiar with it and it's easy to deploy, so I am sticking with it for now. I have no plans to switch to any other products, but we are looking at integrating this product with other solutions. 

How was the initial setup?

The initial setup was easy and straightforward.

What about the implementation team?

The deployment was done in-house and did not take more than two to three days.

What was our ROI?

The return on investment is good. I mean, not when compared to the other solutions on the market, but it is pretty flexible and scalable, so you cannot only consider the cost. The solution has flexibilities that benefit you. The return on investment, if you ask me, can be seen in the long-term. If the organizations who are deploying it are looking to grow for a certain period of time, maybe a longer vision of five to seven years down the road, the solution will be helpful to them.

What's my experience with pricing, setup cost, and licensing?

The licensing cost is slightly on the higher side, but some of the customers are large, so they are willing to pay for it. On a scale of one to five, I would rate Cisco's pricing as a three. 

What other advice do I have?

My advice is that there might be some other solutions on the market that are also pretty good, so they need to understand their market and customer requirements. Think about which solution will be easy to deploy and also how scalable it will be. The strategy should be to understand the solution and have an approach and proper plan and roadmap before implementing the solution. Also, compute the information of the devices before implementing the solution.

I would rate this solution as a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner and reseller
PeerSpot user
Buyer's Guide
Cisco Catalyst SD-WAN
July 2025
Learn what your peers think about Cisco Catalyst SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
861,524 professionals have used our research since 2012.
Roland Hambleton - PeerSpot reviewer
Technical Director at Optko
Real User
Scalable, stable, but not competitively priced
Pros and Cons
  • "Cisco SD-WAN is a good product."
  • "I would recommend better-integrated management."

What is our primary use case?

We use it for network services. We use them as edge network devices, edge network routers, and firewall routers.

What is most valuable?

We looked at an SD-WAN service and Cisco was a vendor that provided termination of those services. We bought it and it met the specification. Cisco Viptela solution met the specification for our network.

What needs improvement?

I would recommend better-integrated management. Some of the other vendors have moved to integrated management platforms. Better analytics and operational consoles with a deployment configuration that can work easily across the network. 

For how long have I used the solution?

I have been using Cisco SD-WAN for over five years.

What do I think about the stability of the solution?

It is pretty good. We have been reasonably happy with it.

What do I think about the scalability of the solution?

The scalability is fine. The issue has not been an issue of technology, it's been one of price. 

How was the initial setup?

It was straightforward.

What about the implementation team?

We had a vendor and it was not hard. We took a while to get the templates, but not that long. 

What's my experience with pricing, setup cost, and licensing?

Cisco SD-WAN is a good product, but as I said earlier, it's not priced competitively. There is nothing wrong with the product, but it is not as good as what you can buy from other vendors for a lower price. It depends because it's bandwidth-based licensing. It depends on how much bandwidth you put through it. Other products on the market do not have any licensing for bandwidth and that is one of its cost issues. 

What other advice do I have?

We will be migrating to a different vendor. I would rate Cisco SD-WAN a six on a scale of one to ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
GulfrazAhmad - PeerSpot reviewer
Division Head Enterprise Infrastructure (SVP) at a financial services firm with 10,001+ employees
Real User
Great application control and bandwidth monitoring but problems with clustering mechanism
Pros and Cons
  • "Cisco SD-WAN's best features are the development of network links, application control, and bandwidth monitoring."
  • "Cisco SD-WAN's clustering mechanism needs to be improved. If there are more than five milliseconds of latency time between installations of the VM manager, the cluster automatically breaks down."

What is our primary use case?

Cisco SD-WAN is primarily used in the banking industry in Pakistan for bandwidth development and application control.

What is most valuable?

Cisco SD-WAN's best features are the development of network links, application control, and bandwidth monitoring.

What needs improvement?

Cisco SD-WAN's clustering mechanism needs to be improved. If there are more than five milliseconds of latency time between installations of the VM manager, the cluster automatically breaks down.

For how long have I used the solution?

I've been using Cisco SD-WAN for a year.

What do I think about the stability of the solution?

Cisco SD-WAN is stable.

What do I think about the scalability of the solution?

Cisco SD-WAN is very easy to scale.

How are customer service and support?

Cisco's technical support is very good, and they're one of the few companies that provide local support. If we face any problem, they respond to and resolve it within three to four hours at most.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used Forcepoint, but they have no local support, which means we had to wait much longer to get resolutions to our issues. Cisco's knowledge base was also better.

How was the initial setup?

The initial setup wasn't easy, and I would rate the setup experience as two out of five.

What about the implementation team?

In the first phase, our partner implemented the solution, but afterward, we managed it by ourselves.

What's my experience with pricing, setup cost, and licensing?

For 600 links, the license for Cisco SD-WAN costs us US$250k a year. In Pakistan, we have the option to get this solution at a more discounted price.

What other advice do I have?

I would give Cisco SD-WAN a rating of seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Suresh Vijayen - PeerSpot reviewer
Product Manager at IX Telecom
Reseller
Great connectivity and dashboards but needs a better GUI
Pros and Cons
  • "It's a scalable solution."
  • "The solution is a bit complicated."

What is our primary use case?

We primarily use the solution for connectivity.

What is most valuable?

The connectivity is great.

The dashboard is excellent.

It's a scalable solution.

The product is stable. 

Technical support is very good. 

What needs improvement?

The solution is a bit complicated. They could work on simplifying the product. For example, doing configurations could be easier. 

The initial setup is tedious.

It was a bit expensive. They can improve their licensing model.

We'd like to see more monitoring features. 

They can improve in terms of their GUI. 

They can improve in terms of hardware.

For how long have I used the solution?

I've been using the solution for five years. 

What do I think about the stability of the solution?

The solution is stable. There are no bugs or glitches. it doesn't crash or freeze. It's reliable.

What do I think about the scalability of the solution?

The product is scalable. 

How are customer service and support?

We have been satisfied with the technical support. They are great. There is always room for improvement, however, they're always resolving the issues

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We also have experience with Meraki. The differences are licensing and pricing, however, the features are pretty much comparable.

How was the initial setup?

The solution is difficult to set up. It's tedious. We'd like it to be easier. You really need to know a lot of stuff before initially trying to configure everything.

I'd rate the process a three out of five in terms of ease of use. 

It took us about two weeks to set up.

What's my experience with pricing, setup cost, and licensing?

It's one of the more expensive solutions out there. I would rate it two out of five in terms of affordability. All you need to pay is the licensing fee. There are no extra costs. 

What other advice do I have?

I'd rate the solution a six out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Kishlay Choudhary - PeerSpot reviewer
Technical Support Engineer at Team Computers
Real User
Scalable, simple implementation, and good support
Pros and Cons
  • "Cisco SD-WAN is a stable solution."
  • "Cisco SD-WAN could improve the integration with the cloud."

What is our primary use case?

I am using Cisco SD-WAN for access to the internet.

What needs improvement?

Cisco SD-WAN could improve the integration with the cloud.

For how long have I used the solution?

I have used Cisco SD-WAN within the last 12 months.

What do I think about the stability of the solution?

Cisco SD-WAN is a stable solution.

What do I think about the scalability of the solution?

The scalability of Cisco SD-WAN is good. 

We have approximately 2,000 people using the solution and approximately 25 of them are engineers.

How are customer service and support?

The support from Cisco SD-WAN is good.

How was the initial setup?

The setup of Cisco SD-WAN was easy.

What's my experience with pricing, setup cost, and licensing?

There is a monthly subscription to use this solution.

What other advice do I have?

I rate Cisco SD-WAN a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Magdy Raafat - PeerSpot reviewer
Presales Consultant at Orange Business Services
Reseller
Enables migration from LAN circuit to the internet using a secure edge SD-WAN for communication
Pros and Cons
  • "The scalability is the most valuable feature."
  • "The platform needs to be updated to be more stable and simple."

What is our primary use case?

The purpose of this solution is mainly for migration from the LAN circuit to the internet using a secure edge SD-WAN for communication.

We are using the latest version of this solution. The solution is deployed on-premises and on the cloud.

This solution is mainly used in the pre-sales department, and then it's implemented by the implementation team.

What is most valuable?

The scalability is the most valuable feature.

What needs improvement?

The platform needs to be updated to be more stable and simple.

For how long have I used the solution?

I have been using this solution for three years.

What do I think about the stability of the solution?

Sometimes it's a little buggy, so there needs to be some updates to make the solution more stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

Technical support is generally useful.

Which solution did I use previously and why did I switch?

Cisco SD-WAN was our company's first choice, but they also use Fortinet.

How was the initial setup?

The solution is "plug and play," but sometimes it needs manual intervention. Maintenance depends on the customer's number of devices.

What about the implementation team?

Deployment is mainly done in-house.

What's my experience with pricing, setup cost, and licensing?

It's costly. The cost is high compared to competitors.

There are many different licenses and devices. There's the license and the device itself as hardware, and the license as software. It varies between the hardware and software, and they have many free licensing models. So, there isn't an exact price. There are also many discounts in the middle before they provide it to the customer.

What other advice do I have?

I would rate this solution 7 out of 10. 

My advice is to identify your real needs for the solution. Do you really need SD-WAN or are you just following the trends?

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Sr Manager Infrastructure at a financial services firm with 5,001-10,000 employees
Real User
Allows you to consolidate branch links but lacks flexibility in licensing
Pros and Cons
  • "SD-WAN is very stable - once it's deployed, you can just forget about it, it runs by itself."
  • "The initial setup was not very straightforward, but it gets easier the more deployments you complete."

What is our primary use case?

We use this solution to interconnect our branches with the headquarters and interconnect other countries with the hub.

How has it helped my organization?

Before we deployed SD-WAN, we used to have at least two links per branch but could only use one at a time. Now we are able to use all the links together.

What is most valuable?

The best feature about SD-WAN is the ability to consolidate the links to the branch and load-balance the traffic.

What needs improvement?

There should be more flexibility in the licensing. In the next release, I would like Cisco to add all the troubleshooting tools from Viptela to SD-WAN.

For how long have I used the solution?

I've been using this solution for two years.

What do I think about the stability of the solution?

SD-WAN is very stable - once it's deployed, you can just forget about it, it runs by itself.

What do I think about the scalability of the solution?

This solution is very scalable - the only requirement is to add the licenses for the devices being brought on board.

How was the initial setup?

The initial setup was not very straightforward, but it gets easier the more deployments you complete.

What about the implementation team?

We used an integrator and Cisco themselves.

What's my experience with pricing, setup cost, and licensing?

When purchasing, there are so many features available that it's quite confusing deciding which to choose. And some of the devices force you to buy licenses you don't want. 

What other advice do I have?

As far as deployment is concerned, either get Cisco Professional Services or an integrator to assist, as the person taking lead on deployment needs to have experience with the product. I'd give this product a score of seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Cisco Catalyst SD-WAN Report and get advice and tips from experienced pros sharing their opinions.
Updated: July 2025
Buyer's Guide
Download our free Cisco Catalyst SD-WAN Report and get advice and tips from experienced pros sharing their opinions.