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GulfrazAhmad - PeerSpot reviewer
Division Head Enterprise Infrastructure (SVP) at a financial services firm with 10,001+ employees
Real User
Great application control and bandwidth monitoring but problems with clustering mechanism
Pros and Cons
  • "Cisco SD-WAN's best features are the development of network links, application control, and bandwidth monitoring."
  • "Cisco SD-WAN's clustering mechanism needs to be improved. If there are more than five milliseconds of latency time between installations of the VM manager, the cluster automatically breaks down."

What is our primary use case?

Cisco SD-WAN is primarily used in the banking industry in Pakistan for bandwidth development and application control.

What is most valuable?

Cisco SD-WAN's best features are the development of network links, application control, and bandwidth monitoring.

What needs improvement?

Cisco SD-WAN's clustering mechanism needs to be improved. If there are more than five milliseconds of latency time between installations of the VM manager, the cluster automatically breaks down.

For how long have I used the solution?

I've been using Cisco SD-WAN for a year.

Buyer's Guide
Cisco Catalyst SD-WAN
January 2025
Learn what your peers think about Cisco Catalyst SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.

What do I think about the stability of the solution?

Cisco SD-WAN is stable.

What do I think about the scalability of the solution?

Cisco SD-WAN is very easy to scale.

How are customer service and support?

Cisco's technical support is very good, and they're one of the few companies that provide local support. If we face any problem, they respond to and resolve it within three to four hours at most.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used Forcepoint, but they have no local support, which means we had to wait much longer to get resolutions to our issues. Cisco's knowledge base was also better.

How was the initial setup?

The initial setup wasn't easy, and I would rate the setup experience as two out of five.

What about the implementation team?

In the first phase, our partner implemented the solution, but afterward, we managed it by ourselves.

What's my experience with pricing, setup cost, and licensing?

For 600 links, the license for Cisco SD-WAN costs us US$250k a year. In Pakistan, we have the option to get this solution at a more discounted price.

What other advice do I have?

I would give Cisco SD-WAN a rating of seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Magdy Raafat - PeerSpot reviewer
Presales Consultant at Orange Business Services
Reseller
Enables migration from LAN circuit to the internet using a secure edge SD-WAN for communication
Pros and Cons
  • "The scalability is the most valuable feature."
  • "The platform needs to be updated to be more stable and simple."

What is our primary use case?

The purpose of this solution is mainly for migration from the LAN circuit to the internet using a secure edge SD-WAN for communication.

We are using the latest version of this solution. The solution is deployed on-premises and on the cloud.

This solution is mainly used in the pre-sales department, and then it's implemented by the implementation team.

What is most valuable?

The scalability is the most valuable feature.

What needs improvement?

The platform needs to be updated to be more stable and simple.

For how long have I used the solution?

I have been using this solution for three years.

What do I think about the stability of the solution?

Sometimes it's a little buggy, so there needs to be some updates to make the solution more stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

Technical support is generally useful.

Which solution did I use previously and why did I switch?

Cisco SD-WAN was our company's first choice, but they also use Fortinet.

How was the initial setup?

The solution is "plug and play," but sometimes it needs manual intervention. Maintenance depends on the customer's number of devices.

What about the implementation team?

Deployment is mainly done in-house.

What's my experience with pricing, setup cost, and licensing?

It's costly. The cost is high compared to competitors.

There are many different licenses and devices. There's the license and the device itself as hardware, and the license as software. It varies between the hardware and software, and they have many free licensing models. So, there isn't an exact price. There are also many discounts in the middle before they provide it to the customer.

What other advice do I have?

I would rate this solution 7 out of 10. 

My advice is to identify your real needs for the solution. Do you really need SD-WAN or are you just following the trends?

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Cisco Catalyst SD-WAN
January 2025
Learn what your peers think about Cisco Catalyst SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
Senior Product Consultant at Entel Chile
Real User
Great real-time traffic monitoring with a secure connection and visibility into consumption
Pros and Cons
  • "Load balancing is a feature that allows us to take the best of our links and distribute the load intelligently, always with an eye on the end-customer experience."
  • "What I find should be improved is the possibility of really separating the software layer from the hardware layer since today the current offer is not well adopted by the service providers"

What is our primary use case?

Initially, the primary use case was to lower costs, however, over time it has been to increase the availability of services according to the profile of the branches. 

Something very important is the security that this technology brings with it. We protect the data, we segment and give priority to what we need. In the same way, the possibility of being able to choose the underlay that I really need is great. Together with the type of service, the MPLS or Internet, is an advantage. In software-defined networks, the simplicity of doing things is its main characteristic.

How has it helped my organization?

It has allowed us to better understand the client's business. It breaks down a bit the traditional barriers of uptime and SLA and thus we are able to profile the branches in a better way.

Real-time traffic monitoring has become a fundamental tool for clients since it allows them to see what is happening in the moment and thus to be able to estimate trends or to project changes in a better and more assertive way.

The secure connection to the cloud is a gain when evaluating the traditional centralized internet links that generally exist in data centers.

What is most valuable?

Being able to see the traffic in real-time and know what application you are consuming, together with the possibility of taking your requirements directly from the cloud, has been useful.

Load balancing is a feature that allows us to take the best of our links and distribute the load intelligently, always with an eye on the end-customer experience.

Being able to prioritize, according to the applications, the exit and entrance of the traffic in a dynamic way, unlike the current quality of service that is rigid and static, is a tremendous advantage as it is done according to demands in real-time, so the customer experience is always the best.

What needs improvement?

It is transversal to all industries. What is important is to work on the costs of the solution.

On the technical side, manufacturer-independent solutions should be able to handle different topologies, simple or complex, and without having to invest more money in infrastructure or licensing.

What I also find should be improved is the possibility of really separating the software layer from the hardware layer since today the current offer is not well adopted by the service providers, which is why it does not reach the end customers. I understand this is an issue that directly affects the business goal of each manufacturer.

For how long have I used the solution?

I've used the solution for five years.

Which solution did I use previously and why did I switch?

The truth is that I started using an initial solution called IWAN, the intelligent network. It tried to take the best of current technologies and provide it in a network format. In my opinion, it did not achieve its goals.

What's my experience with pricing, setup cost, and licensing?

It is not the cheapest solution on the market, however, without a doubt, it is one of the options that best handles complex topologies. Therefore there is a need to know more accurately what the client wants to do, what their applications are, what their flows are, and, after this consultation, define the best architecture and then choose the best manufacturer that obviously offers me a cost efficient option.

Which other solutions did I evaluate?

We evaluate the competition, however, within the same conditions, we wanted a dedicated equipment solution of bare metal, software, and hardware together plus the underlying layer.

What other advice do I have?

This is a great solution.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: CISCO, FORTINET, VERSA, DELL, VMWARE, HUAWEI
PeerSpot user
reviewer1470471 - PeerSpot reviewer
Senior Global Product Manager at a comms service provider with 10,001+ employees
Real User
A global scale solution providing an open architecture design with good technical support
Pros and Cons
  • "We would recommend this solution to customers looking to implement it on a global scale. We recommend the solution, not only because of the functionality or the technical support, but also because of the delivery of the solution, and the docking and upgrading capabilities."
  • "Since Cisco acquired Viptela, the stability of this solution has given problems since it is quite new."

What is our primary use case?

Our primary use case is providing the servicing of this solution globally. Cisco is an experienced vendor, which is the main reason we chose this solution.

What needs improvement?

An area of improvement for this solution is reducing the complexity. Currently, the solution requires people who have a very good understanding of Cisco SD-WAN. 

For example, VeloCloud can be used and is easier to understand, but it has limited functionality. It is designed like a block box where the internal architecture is hidden. With Cisco, I can see the inner workings of the architecture. Therefore, it is necessary to have a good understanding of how the solution works in order make full use of it.

An additional feature that should be included in the next release of this solution is the ability to use a local area network (LAN) behind the domain name system (DNS) box. This feature would allow for better communication protocols to be put in place.

For how long have I used the solution?

I have been using this solution for three years.

What do I think about the stability of the solution?

Since Cisco acquired Viptela, the stability of this solution has given problems since it is quite new. 

What do I think about the scalability of the solution?

The scalability of this solution has given problems in the past since it is quite new. 

How are customer service and technical support?

The customer service/technical support for this solution is very good.


How was the initial setup?

The setup of this solution is both straightforward and complex. For example, the initial setup is simple, but the design and formatting thereafter is very complex.

What's my experience with pricing, setup cost, and licensing?

The pricing of this solution is very expensive.

What other advice do I have?

We would recommend this solution to customers looking to implement it on a global scale. We recommend the solution, not only because of the functionality or the technical support, but also because of the delivery of the solution, and the docking and upgrading capabilities.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Telecom and Collaboration Manager at a construction company with 501-1,000 employees
Real User
Comes with easy and intuitive configuration interfaces, but certain features can be better
Pros and Cons
  • "Configuration interfaces are quite easy and intuitive. Being a part of the Cisco environment, Cisco SD-WAN is quite straightforward."
  • "When you buy the equipment, they should already put it into your cloud account. It should already be set up so that we can manage with vBond. We came across an issue where it wasn't resolved in the DNS. We are using Umbrella, so we need to create a VPN IPSec tunnel to Umbrella to enable the users to browse. I would really like to see an internal built-in firewall so that we don't have to go to Umbrella. This functionality might already be there. We are quite new to this solution, and we are still learning about it."

What is our primary use case?

We are using it for load balancing our network bandwidth. We haven't implemented it yet at any office. It will be done probably in a week.

What is most valuable?

Configuration interfaces are quite easy and intuitive. Being a part of the Cisco environment, Cisco SD-WAN is quite straightforward.

What needs improvement?

When you buy the equipment, they should already put it into your cloud account. It should already be set up so that we can manage with vBond. We came across an issue where it wasn't resolved in the DNS.

We are using Umbrella, so we need to create a VPN IPSec tunnel to Umbrella to enable the users to browse. I would really like to see an internal built-in firewall so that we don't have to go to Umbrella. This functionality might already be there. We are quite new to this solution, and we are still learning about it. 

For how long have I used the solution?

I have been using Cisco SD-WAN for a week. 

What do I think about the stability of the solution?

I would say neutral at this time because I am deploying this in an office this week. It seems okay in terms of stability. It hasn't crashed since it has been up.

What do I think about the scalability of the solution?

I am pretty sure it is going to be high. At this point, it has low usage, but we will push it to the maximum of its capacity. 

How are customer service and technical support?

I haven't contacted them.

How was the initial setup?

The initial setup is straightforward. It is very easy to set up. Testing the deployment took a little bit of plug and play. I just plugged in two interfaces, and then it was in the cloud. It was quite easy.

What about the implementation team?

We had a consultant who helped us with all this. He was perfect and knew everything. It needs two staff members for deployment.

What was our ROI?

I am going to see ROI because we removed MPLS sites. When you remove MPLS sites, you get some benefits on the monthly fee because MPLS always has a higher price. We are already seeing some improvement in the monthly fee.

What's my experience with pricing, setup cost, and licensing?

It is going to be on a yearly basis. There are no additional costs.

What other advice do I have?

I would recommend checking the exact amount of bandwidth that you really need. We have installed double one links for our office, but you probably don't need a gig link or a hundred mega link. 

I would rate Cisco SD-WAN a five out of ten. I want to be in the middle because it is the first solution that we are testing. I don't know if it is the best or the worst. I have known Cisco, and I am pretty sure it is not the worst. They know what they are talking about. They have been working on networking stuff for a long time. I don't want to give a ten because I don't even have another solution to compare. 

To get a ten, a solution has to respond to our needs, and it should have good pricing because at the end of the day, in terms of routing and other things, all solutions are almost the same. It is the pricing that becomes the main factor.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director at Globe Internet Limited
Reseller
Can establish connections easily, can be managed remotely, and is stable and scalable
Pros and Cons
  • "With other routing protocols, we have had to send team members to perform installations and configurations. There is a lot of work involved. However with SD-WAN, once it is installed it is fully automated, and we can do all other tasks remotely. We don't have to send staff out to the client's location. It's very independent, and we can establish SD-WAN connectivity easily. It is secure as well."
  • "The cost is too high for certain countries, for example, those in Africa. The solution needs to be more cost-effective."

What is most valuable?

With other routing protocols, we have had to send team members to perform installations and configurations. There is a lot of work involved. However with SD-WAN, once it is installed it is fully automated, and we can do all other tasks remotely. We don't have to send staff out to the client's location.

It's very independent, and we can establish SD-WAN connectivity easily. It is secure as well.

What needs improvement?

The cost is too high for certain countries, for example, those in Africa. The solution needs to be more cost-effective.

I would like to see AI functionalities added to future releases. I would also like to see endpoint protection features with encryption technology to prevent data from being copied from different locations.

For how long have I used the solution?

We have been working with Cisco SD-WAN for one year.

What do I think about the stability of the solution?

Cisco SD-WAN is a stable solution. I have not seen any issues with stability. If you do the preventive management exercises, ensure that you have the right temperature, regularly perform inspections, and monitor the solution properly, then everything will work perfectly.

What do I think about the scalability of the solution?

It is certainly a scalable solution. For example, you could start with the 10G module and upgrade to 40G, 100G, or DWDM. It is handled on a module basis.

We probably have 400 to 500 users.

How was the initial setup?

The initial setup can be straightforward if you have experienced staff.

What's my experience with pricing, setup cost, and licensing?

Cost-wise, Cisco SD-WAN is comparatively high. 

What other advice do I have?

Cisco SD-WAN is a wonderful solution, and I would give it an eight out of ten. I recommend it because it is easy to establish connectivity and is an independent solution that does not require you send staff out to a client's location.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
HassanAhmed - PeerSpot reviewer
Senior Security Pre-Sales at Business Management Company
Real User
Top 10
Used to tie the branches and separate the bandwidth but has high pricing
Pros and Cons
  • "SD-WAN provides a range of common benefits, including cost reduction, increased visibility, and scalability"
  • "It is expensive."

What is our primary use case?

We are working with telecom companies and many government companies. The main request is to tie the branches, separate the bandwidth depending on the application, and have a unified orchestrator to see all these connections from one centralized management center.

What is most valuable?

SD-WAN provides a range of common benefits, including cost reduction, increased visibility, and scalability. It can be seen as a replacement for MPLS. This applies to all vendors, not just Cisco. When someone requests SD-WAN from Cisco, they already recognize its value within their environment.

What needs improvement?

It is expensive. 

For how long have I used the solution?

I have been using Cisco Catalyst SD-WAN for three or four years. We are Cisco's golden partner.

What do I think about the stability of the solution?

I rate the solution’s stability an eight out of ten.

What do I think about the scalability of the solution?

The solution’s scalability is high.

I rate the solution’s scalability a nine out of ten.

How was the initial setup?

I rate the initial setup an eight out of ten, where one is difficult and ten is easy.

What's my experience with pricing, setup cost, and licensing?

The product pricing is high. Fortinet is cheaper than Cisco.

I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.

What other advice do I have?

Overall, I rate the solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: integrator
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PeerSpot user
Igor Bobrov - PeerSpot reviewer
Head of Cisco Department at MUK
Reseller
Top 5
Good segmentation, high security, and flexible
Pros and Cons
  • "The initial setup is straightforward and easy to deploy."
  • "The UI has room for improvement."

What is our primary use case?

Cisco SD-WAN is used to connect users to network applications securely.

What is most valuable?

The segmentation, high security, and flexibility of the Cisco SD-WAN are the most valuable features.

What needs improvement?

The cost of Cisco SD-WAN is high and has room for improvement compared to competitors such as Fortinet which has similar functionality.

The technical support has room for improvement.

The UI has room for improvement.

For how long have I used the solution?

I have been using Cisco SD-WAN for a couple of years.

How are customer service and support?

Our engineers dislike dealing with Cisco technical support as they frequently face redirection and have to wait for months to get their issues resolved.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is straightforward and easy to deploy.

What's my experience with pricing, setup cost, and licensing?

The price is based on the types of routers being used as well as the product licenses.

Which other solutions did I evaluate?

Fortinet FortiGate has a more comfortable UI and better logic than Cisco.

What other advice do I have?

I give Cisco SD-WAN an eight out of ten.

Cisco SD-WAN is mainly intended for medium to large enterprises as it provides significant benefits for organizations with distributed offices across different regions or countries.

I recommend that new users become familiar with all the features that Cisco SD-WAN offers, to enable them to complete their tasks effectively.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Cisco Catalyst SD-WAN Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free Cisco Catalyst SD-WAN Report and get advice and tips from experienced pros sharing their opinions.