What is our primary use case?
I have deployed
Cisco Secure Email for various companies, including production companies and municipal territories. I have several customers using
Cisco Secure Email, primarily for enhancing their email security.
What is most valuable?
Cisco Secure Email includes two products: the Email
Security Gateway and the Email Threat Defense. The most valuable product, in my opinion, is the Email Threat Defense, particularly for those using
Office 365. It is highly effective in catching phishing and spam emails.
What needs improvement?
The user interface of the Email
Security Gateway should be improved. It would be beneficial to have the functionality of the Email Threat Defense integrated into the
Email Security Gateway so customers don't have to buy two products for full email protection.
For how long have I used the solution?
I have been working with Cisco Secure Email for the last five years.
What do I think about the stability of the solution?
Based on my experience, the stability of Cisco Secure Email is very strong.
What do I think about the scalability of the solution?
Cisco Secure Email is highly scalable, suitable for all company sizes.
How are customer service and support?
The technical support from Cisco is perfect.
How would you rate customer service and support?
How was the initial setup?
The setup of Email Threat Defense is very simple. However, the setup for the
Email Security Gateway can be complex.
What's my experience with pricing, setup cost, and licensing?
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
Which other solutions did I evaluate?
The main competitor for Cisco Secure Email is Microsoft 365. Most customers already have features included in
Office 365, so they don't see the need for an additional protection tool.
What other advice do I have?
Overall, I would rate Cisco Secure Email an eight out of ten. Although many customers think they have full protection with Office 365, Cisco Secure Email enhances email security and I rate it an 8.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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