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Cisco Secure Email vs Darktrace comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
No sentiment score available
Most users rate Cisco Secure Email's support highly for being quick and knowledgeable, despite occasional reports of slow or inadequate help.
Sentiment score
8.0
Darktrace customer service receives high praise for responsiveness, global support, and effective communication, despite minor complaints about complex deployments.
 

Room For Improvement

No sentiment score available
No sentiment score available
Cisco Secure Email requires improvements in reporting, phishing detection, UI, documentation, integration, scalability, licensing, pricing, and database competitiveness.
Sentiment score
5.2
Darktrace requires better SIEM integration, automation, endpoint protection, a simpler interface, and improved user engagement and documentation.
There are still some issues with the network capturing or blocking traffic even after implementing exceptions.
 

Scalability Issues

No sentiment score available
No sentiment score available
Cisco Secure Email is praised for its cloud-based scalability, handling high email volumes efficiently, and seamless integration across various industries.
Sentiment score
7.6
Darktrace is scalable, adaptable, user-friendly, ideal for large businesses, but may be costly for smaller companies with minor challenges.
 

Setup Cost

No sentiment score available
No sentiment score available
Cisco Secure Email's higher cost is justified by its features, support, simplified licensing, and potential cost savings from reduced breaches.
Sentiment score
6.6
Darktrace is considered pricey but offers advanced features; smaller businesses may struggle with its cost.
 

Stability Issues

No sentiment score available
No sentiment score available
Cisco Secure Email is reliable, stable, and handles high email volumes seamlessly, with proactive monitoring and minimal administration required.
Sentiment score
8.5
Users praise Darktrace for its reliable, stable performance, consistently operating without major issues, earning high satisfaction ratings.
 

Valuable Features

No sentiment score available
No sentiment score available
Cisco Secure Email offers advanced malware protection, spam prevention, phishing defense, detailed logging, and robust threat detection, ensuring comprehensive email security.
Sentiment score
8.3
Darktrace provides AI-driven threat detection and autonomous response, enhancing security with real-time monitoring and machine learning analytics.
The most valuable features are the AI and advanced learning tools that distinguish it from other products.
 

Categories and Ranking

Microsoft Defender for Offi...
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Ranking in Email Security
1st
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
45
Ranking in other categories
Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (10th)
Cisco Secure Email
Ranking in Email Security
2nd
Average Rating
8.4
Number of Reviews
59
Ranking in other categories
Cisco Security Portfolio (8th)
Darktrace
Ranking in Email Security
12th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
74
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (1st), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (3rd), AI-Powered Chatbots (3rd), Cloud Security Posture Management (CSPM) (15th), Cloud-Native Application Protection Platforms (CNAPP) (12th), Attack Surface Management (ASM) (3rd), AI-Powered Cybersecurity Platforms (1st)
 

Featured Reviews

Luis-Brown - PeerSpot reviewer
Allows for easy reporting of problems, valuable anti-phishing, and anti-malware support
Microsoft Defender for Office 365 lacks proactivity in assisting us with preparing for potential threats before they occur. While they employ a substantial amount of threat intelligence to preemptively prevent incidents, their effectiveness diminishes when it comes to delivering proactive threat intelligence alerts from Microsoft. Their focus primarily revolves around managing the internal environment. On the other hand, my other vendor, Check Point, along with my membership in MS-ISAC, supplements me with this type of information. The phishing and spam filters could use some improvement. It is adequate, but it doesn't match the quality of Proofpoint or Mimecast. However, it comes close in effectiveness. Plus, if we're obtaining it for free, investing in the other products seems impractical.
Muhammad Naeemuddoja - PeerSpot reviewer
Robust email security with advanced threat protection, seamless integration with the Cisco security ecosystem, and flexibility in deployment options
While Cisco is a preferred choice for larger enterprises, its products, especially in the realm of security, tend to be more expensive due to their advanced features. Many organizations commonly rely on Microsoft Outlook for their email needs. Transitioning to Cisco security solutions, including Cisco SecureMail, requires careful consideration and typically involves a learning stage. The decision between traditional hardware and virtual machines (VMs) for deploying solutions like Cisco Secure Mail often depends on financial considerations. VMs are generally more cost-effective compared to dedicated hardware, leading industries to increasingly favor VM deployment. The choice is particularly relevant when the server's capabilities are robust enough to meet organizational needs. Overall, I would rate it nine out of ten.
Luis KiambatA - PeerSpot reviewer
Great autonomous support, offers an easy setup, and has responsive support
The autonomous response is great. It blocks basically everything that is outside the normal, and what's happening 24/7. When we don't have anybody looking, it's great. The visibility that it gives you into any incident is great. You can see everything. I would say these two are the biggest aspects we really appreciate. It is easy to set everything up. The solution is stable. Users can scale the product. Technical support is helpful and responsive.
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Educational Organization
23%
Computer Software Company
17%
Financial Services Firm
7%
Government
6%
Computer Software Company
15%
Financial Services Firm
8%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
The pricing is reasonable since it comes integrated with our Office 365 license.
What needs improvement with Microsoft Defender for Office 365?
Sometimes, phishing emails manage to pass through the filter, so the system needs to enhance its phishing email detec...
What do you like most about Cisco Secure Email?
Cisco Secure Email is a budget-friendly solution.
What is your experience regarding pricing and costs for Cisco Secure Email?
The pricing for Cisco Email Security Appliance involves recurring costs for licenses based on the contracted time fra...
What needs improvement with Cisco Secure Email?
The discontinuation of physical hardware solutions is a significant area for improvement in the Cisco Email Security ...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is ...
What do you like most about Darktrace?
A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet tr...
 

Also Known As

MS Defender for Office 365
Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
No data available
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Find out what your peers are saying about Cisco Secure Email vs. Darktrace and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.