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Project Engineer at Telindus B.V.
Real User
Jul 18, 2021
Talos continuously enriches intelligence so that you get information about upcoming threats on time
Pros and Cons
  • "The most important feature is the intensive way you can troubleshoot Cisco Firepower Firewalls. You can go to the bit level to see why traffic is not handled in the correct way, and the majority of the time it's a networking issue and not a firewall issue. You can solve any problem without Cisco TAC help, because you can go very deeply under the hood to find out how traffic is flowing and whether it is not flowing as expected. That is something I have never seen with other brands."
  • "Cisco Firepower is superior to other firewalls and people should not be afraid to dive in."
  • "The Firepower FTD code is missing some old ASA firewalls codes. It's a small thing. But Firepower software isn't missing things that are essential, anymore."

What is our primary use case?

Telindus, our company, is an integrator. We sell Firepower and we do use it ourselves. I use all the different versions of the product. 

We either replace our customers' other brands of firewalls with Firepower, or we upgrade their old Cisco ASA Firewalls to the new Firepower firewalls. The type of device we advise them to install depends on the customer's requirements and the throughputs needed.

Our primary use case for Firepower is for big networks.

What is most valuable?

The most important feature is the intensive way you can troubleshoot Cisco Firepower Firewalls. You can go to the bit level to see why traffic is not handled in the correct way, and the majority of the time it's a networking issue and not a firewall issue. You can solve any problem without Cisco TAC help, because you can go very deeply under the hood to find out how traffic is flowing and whether it is not flowing as expected. That is something I have never seen with other brands. That is why, when people move from another brand to Cisco, they never leave Cisco. They see that advantage.

Something I like about Firepower, in general, is that it still relies on the old ASA code. That's something customers really like because when they go into the CLI, they remember, "Oh, that's the ASA, that I am familiar with," but it's enriched with all the next-gen features of Snort. When a customer has knowledge of the ASA codes, they can do intensive troubleshooting because they know the device.

Customers also like Talos, which is the intelligence behind all of Cisco's security products, including Firepower. Talos is very good and is actually the most important part of a security product. It's important that you have something in the background that is continuously enriching intelligence so that you get information about upcoming threats on time. That keeps you protected as soon as possible when a Zero-day happens. Something that customers like about Cisco Firepower, in combination with Talos intelligence, is that full-time people are working in the background to provide information to Cisco security products.

Customers really want visibility into their networks. For example, they want identity management and that is something you can use Firepower for. With it, in addition to an IP address going somewhere, you can also see the username. That's a big advantage of Firepower, and can be set up quite easily.

Also, in very large networks, our customers use Cisco DNA Center. They have automation orchestration for their access network and that works seamlessly with Cisco Firepower firewalls. Security Group Tags can be used from DNA to an edge Firepower firewall. That way, they have microsegmentation within their access network for DNA. And they can extend that to their firewall rules for Firepower. 

Our customers also use Cisco ISE to get user information. ISE is connected to DNA Center. That is something that Firepower works seamlessly with, and we do sell it a lot. We sell a lot of Cisco's other security equipment, and they all send their information to SecureX. Having more Cisco security products means your security information is becoming enriched within the SecureX platform. The integration among these Cisco products is more than easy. Cisco documents everything, in detail, when it comes to how to integrate the different parts. I've never had an issue with integrating Cisco security products with each other.

And for smaller networks, like those our government customers have, what they like about Cisco Firepower, and why they purchase it nine out of 10 times, is its ease of use and the reporting in Firepower Management Center. That is something they really like. They can look up things themselves and they like the SecureX integration.

What needs improvement?

The Firepower FTD code is missing some old ASA firewalls codes. It's a small thing. But Firepower software isn't missing things that are essential, anymore.

For how long have I used the solution?

I've been using Cisco Firepower NGFW Firewall since it came out; from the time Cisco started to use the name Firepower and they bought Snort. That's when they put in the next-generation features. 

Buyer's Guide
Cisco Secure Firewall
June 2026
Learn what your peers think about Cisco Secure Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,838 professionals have used our research since 2012.

What do I think about the stability of the solution?

Firepower is rock-stable. So far, I have not seen any failed firewall. The only thing that was not quite stable in the past was Firepower Management Center, but since version 6.6 that has also been rock-stable. I haven't had any failed components in the last couple of years. I did have them two years ago and further in the past, where firewalls were not functioning and needed a reboot, but since 6.6, the stability is very good. We don't have priority-one tickets anymore.

What do I think about the scalability of the solution?

In the Netherlands, where I work, we don't have very big customers requiring very high throughput. So I cannot say anything about clustering where you can pile different ASAs or Firepower devices together to increase performance when you require it. 

But scalability, in general, is pretty hard. Competition-wise, sometimes it's hard to sell Cisco security products because, in my opinion, Cisco is quite honest about the real throughput they are able to provide. Other vendors may be giving figures that are a little bit "too perfect." Sometimes it's hard for us to sell Cisco firewalls because a customer says, "Well, when I go to other brands they say they have double the throughput for half the price." Well, that's great on paper, but... 

In general, after we have installed Cisco firewalls, our customers are very pleased by the performance. They also like that they can tweak settings to get more performance out of the firewall by enabling specific policies for specific traffic, and by disabling inspection for very internal data center traffic. That provides a big boost to the overall firewall performance. When a customer complains that we didn't scale it correctly, and they say it's not performing as well as they expected, I'm always able to tweak things so that it performs the way the customer requires.

How are customer service and support?

I have interacted with Cisco's technical support many times. Nowadays, it sometimes takes a while to get to the person with the correct knowledge, but that is happening in the world in general. First-line people are common around the world and they are trying to figure out if an issue is actually a second-or third-line issue. But when you do reach the correct department, and they know that you are knowledgeable and that you are really facing a high-priority issue or a strange behavior, Cisco's support does everything it can to help you fix things, including involving the development department. I'm very happy with their tech support.

Which solution did I use previously and why did I switch?

Most of the time we replace Sophos, Check Point, SonicWall, and Fortinet firewalls with Cisco firewalls. Customers really like the overall integration with SecureX. They see the advantage of having more security products from Cisco to get more visibility into their security. We also replace old, non-next-generation firewalls from Cisco; old ASAs.

How was the initial setup?

The initial deployment of Firepower is a straightforward process. For me, it's pretty easy. If you have never worked with it, I can imagine it might be complex. 

Cisco makes it easier all the time. You can now deploy a remote branch by managing the device on an external interface. In the beginning, with previous software versions, that was hard. You needed to configure the file as a remote branch, but for that you needed the central Firepower Management Center to configure it and you didn't have a connection yet. It was a big issue to set up an initial firewall remotely when there was no connection to the Management Center. But that's been fixed.

In general, you just put down some management IP addresses and configure things so that the devices see each other and it starts to work. It's far from complex.

Generally, the initial setup takes four hours. The implementation strategy depends on the customer. I always have a conversation with the customer upfront. I explain how the connectivity works for Cisco Firepower, and then I say that I want to be in a specific subnet field. Then I start configuring the basics, and that is the part that takes about four hours, for Firepower Management Center and two firewalls in HA. Then, I start to configure the firewalls themselves, the policies, et cetera.

Which other solutions did I evaluate?

I have experience with SonicWall, Fortinet, Juniper, and Sophos firewalls, among others. We work with Fortinet and Palo Alto. It's not that we only do Cisco. But I can say from my experience that I am really more convinced about Cisco products.

What customers really like about Cisco, the number-one thing that they are really happy about within Firepower—and it was also in the old ASA code, but it's even more a feature in Firepower—is that the configuration is in modules. It's modular. You have different policies for the different functions within your firewall, so that your access control policy is only for your access lists and that's it. You have a different network address translation policy. It's all separated into different policies, so a customer knows exactly where to look to configure something, to change something, or to look at something which is not working properly.

Also, with Cisco, when a customer is not totally certain about a change he's going to make, he can make a copy of the specific access control policy or the NAT policy. If something doesn't go right, he can assign the copied policy back to the device and everything is back to the way it was. 

These are the biggest advantages our customers see. When a customer doesn't have any knowledge about firewalls, I can explain the basics in a couple of hours and they have enough familiarity to start working with it. They see the different modules and they know how to make a backup of a specific module so that they can go back to the previous state if something goes wrong.

What other advice do I have?

My advice is "buy it." A lot of people prefer a specific brand and it's fairly hard to convince them that something else, like Cisco, is not bad, as well. They are so convinced about their existing firewall that they want to keep that brand because they are familiar with it and they won't need to learn a new firewall. It's hard for a customer to learn how a firewall works in the first place.

But my advice is that people should read about how Cisco security, in general, is set up and how it is trying to protect them with Talos. They need to understand that Cisco security is very good at what it does. They shouldn't blindly believe in what they have at the moment. I always hear, "My firewalls are good enough. I don't need Cisco. I will just buy the same ones, but new." Cisco Firepower is superior to other firewalls and people should not be afraid to dive in. By educating themselves about the firewall, they will be fine in managing it.

Practically speaking, Cisco firewalls are easier to manage than the firewalls they have at the moment, but they need to make the leap and try something else. That is the hardest part. When I do show them what they are capable of, and how you can configure all kinds of different things, they start to understand.

We don't have many customers that use other vendors' security products together with Firepower. We convince nine out of 10 customers to go over to Cisco fully. We do have customers who don't do that, and then we try to find a way to get the solutions to work together. For example, we try to integrate other brands' switches or firewalls with Cisco security products, but most of the time that is pretty hard. It's not the fault of Cisco. It requires that the other brands speak a protocol language that will support integration, but in the end, it's not perfect and the integration does not work very well. The majority of the time, we are not able to integrate into other security products. Cisco is using standard protocols, but the other vendor is abusing some sort of protocol and then it doesn't work well.

I don't prefer using applications in firewall rules, but our customers do use the application visibility and control, and it works perfectly. Firepower is very good at recognizing the application and is very good at showing you the kind of application that has been recognized. Customers use that in their access control policy rules, and I have never heard bad things about it. Cisco Firepower works very well in recognizing applications.

I get questions from customers because they do not understand threat messages generated by Firepower. Sometimes, it's hard to read what exactly the message is saying. In my opinion, that is not something that is specific to Cisco security or Firepower, rather it is an issue with security in general. Most networking people get these fancy firewalls and they get fancy security events. It's hard for some of them to understand what is meant, and what the severity level is of the message. It's more that a networking guy is trying to read security events. Firepower is doing a good job, but customers sometimes have problems understanding it and then they stop looking at it because they don't understand it. They assume that Firepower is taking the correct actions for them.

Firepower is not a fire-and-forget box. It is something you actually do have to take a look at. What I tell customers is, "Please enable Impact-One and Impact-Two messages in your mailbox, and if it's really something that you cannot understand, just forward it to me and I will take a look for you. Most of the time they are not very high-impact messages. There are only one or two high-impact messages per month.

There are customers who say, "We want you to review the messages in Firepower once a week." I have a look at them when I have time. We try to help the customer check security events once a week or so. That's not great, but it's always a question of finding a good balance between the money a customer can spend and the security aspects. When we do monitor all the events, 24/7, for a customer, you can imagine that it is quite expensive.

I configure every customer's automatic tweaking of IPS policies so that the IPS policy is enabled for the devices seen by Firepower, for recognition of what kinds of clients and hosts are in the network. Other than that, we do not do a lot of automation within Firepower.

Since 7.0, I don't have a lot of things to complain about. If I do have suggestions for improvements, I will give them during the beta programs. The speed of the FMC is very good. The deployment time is much better. They added the policy deployment rollback. That was something I really missed, because if I destroyed something I was able to undo that. Now, for me, it's actually almost perfect.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Deputy Manager at Star Tech Engineering Ltd
Reseller
Jul 11, 2021
Automated policy application and enforcement free up time for us
Pros and Cons
  • "The dashboard is the most important thing. It provides good visibility and makes management easy. Firepower also provides us with good application visibility and control."
  • "The automated policy application and enforcement have freed up time for us, on the order of 30 percent."
  • "One issue with Firepower Management Center is deployment time. It takes seven to 10 minutes and that's a long time for deployment. In that amount of time, management or someone else can ask me to change something or to provide permissions, but during that time, doing so is not possible. It's a drawback with Cisco. Other vendors, like Palo Alto or Fortinet do not have this deployment time issue."
  • "One issue with Firepower Management Center is deployment time. It takes seven to 10 minutes and that's a long time for deployment."

What is our primary use case?

We use it for malware and IPS.

How has it helped my organization?

The automated policy application and enforcement have freed up time for us, on the order of 30 percent.

Also if one Cisco antivirus implementation is the subject of an attack, all other Cisco implementations get that information rapidly, in real time. All the other firewalls are in sync when it comes to malware attacks, through the update of the database. That is good.

The visibility it provides into threats is good. Every day we find lots of malware attacks targeting our network, but they don't get through to the network.

What is most valuable?

The dashboard is the most important thing. It provides good visibility and makes management easy. Firepower also provides us with good application visibility and control.

Cisco Talos is well known around the world and everyone trusts Talos for malware intelligence. It is number one. It is also the most secure for Snort rules. It is more secure than others because its real-time analysis is better.

In addition, Firepower Management Center is helpful. 

We also use Cisco ISE and the integration between it and Firepower is okay.

For how long have I used the solution?

I've been using Cisco Firepower NGFW Firewall for four or five years.

What do I think about the stability of the solution?

It's a stable product.

What do I think about the scalability of the solution?

The scalability is good.

How are customer service and technical support?

Their technical support is good. When my NOC or my engineers have needed support the feedback I've had is that tech support has been good at critical moments. They have given us good service.

How was the initial setup?

There was no issue with the initial setup. It's straightforward because Cisco gives us lots of documentation. It's not a big deal, for me. In four or five years I have deployed 35 to 40 Firepowers for financial organizations and corporate offices.

Which other solutions did I evaluate?

We also use Palo Alto, Fortinet, Sophos, and Check Point.

One issue with Firepower Management Center is deployment time. It takes seven to 10 minutes and that's a long time for deployment. In that amount of time, management or someone else can ask me to change something or to provide permissions, but during that time, doing so is not possible. It's a drawback with Cisco. Other vendors, like Palo Alto or Fortinet do not have this deployment time issue.

The other issue is the upgrading process, with Cisco. Sometimes, if we use a standalone device we need to create maintenance windows at that time and we need to restart Firepower. But with other vendors, like Palo Alto, there is no need to update in that way.

If they mitigated these two things, Cisco would be number-one in the world in the security domain.

What other advice do I have?

We have not integrated Firepower with Cisco SecureX because it needs IOS 6.6. It's a limitation. If we have an external device, we would need downtime and in a financial organization, management will not allow us the downtime.

In my experience, the deployment procedure with Cisco is not the easiest, it's not plug-and-play. I hope that Cisco will give us that type of implementation.

Overall, I would rate Firepower at eight out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
Cisco Secure Firewall
June 2026
Learn what your peers think about Cisco Secure Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,838 professionals have used our research since 2012.
Senior Network Engineer at BCD Travel
Real User
Jun 29, 2021
User friendly and easy to use GUI, but stability and scalability need improvement
Pros and Cons
  • "If you compare the ASA and the FirePOWER, the best feature with FirePOWER is easy to use GUI, as it has most of the same functionality in the Next-Generation FirePOWER, such as IPS, IPS policies, security intelligence, and integration and identification of all the devices or hardware you have in your network, and additionally, this solution is user-friendly."
  • "We cannot have virtual domains, which we can create with FortiGate. This is something they should add in the future. Additionally, there is a connection limit and the FMC could improve."
  • "The solution is not stable."

What is our primary use case?

We are currently using this solution as a VPN and an internet firewall in some locations. In our data center, we are still using FortiGate as an internet firewall but we are evaluating other options.

What is most valuable?

If you compare the ASA and the FirePOWER, the best feature with FirePOWER is easy to use GUI. It has most of the same functionality in the Next-Generation FirePOWER, such as IPS, IPS policies, security intelligence, and integration and identification of all the devices or hardware you have in your network. Additionally, this solution is user-friendly.

What needs improvement?

We cannot have virtual domains, which we can create with FortiGate. This is something they should add in the future. Additionally, there is a connection limit and the FMC could improve.

For how long have I used the solution?

I have been using Cisco Firepower NGFW Firewall for approximately three years.

What do I think about the stability of the solution?

The solution is not stable. There seems to be always some issues. This is not ideal when you are running a system in a data center environment.

What do I think about the scalability of the solution?

There is room for improvement in the scalability of this solution.

How are customer service and technical support?

I was satisfied with the support we received.

How was the initial setup?

When I did the installation three or four years ago it was challenging. 

What's my experience with pricing, setup cost, and licensing?

This solution is expensive and other solutions, such as FortiGate, are cheaper.

Which other solutions did I evaluate?

I have evaluated FortiGate firewalls and when comparing with this solution there is no clear better solution, they each have their pros and cons.

What other advice do I have?

I would recommend a Next-Generation firewall. FortiGate has a Next-Generation firewall but I have never used it. However, it would be similar to the Cisco Next-Generation FirePOWER, which has most of the capabilities, such as running all the BDP sessions and having security intelligence in one system. 

I would recommend everyone to use this solution.

I rate Cisco Firepower NGFW Firewall a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1593717 - PeerSpot reviewer
Head of ICT Infrastructure and Security at City of Harare
Real User
Jun 21, 2021
Stable and reliable, requiring very little support
Pros and Cons
  • "The features that are most valuable within the firewall are the IPS as well as the Unified Communications. We also really like the dynamic grouping."
  • "Cisco ASA Firewall is very stable and very reliable."
  • "An area for improvement is the graphical user interface. That is something that is coming up now. They could make the product more user-friendly. A better GUI is something that would make life much easier."

What is our primary use case?

We use it for intrusion prevention and in our VPN that is connected to our head office. It provides protection and security and node clustering. It gives us all the security features that we need within our environment.

What is most valuable?

The features that are most valuable within the firewall are the IPS as well as the Unified Communications. We also really like the dynamic grouping.

What needs improvement?

An area for improvement is the graphical user interface. That is something that is coming up now. They could make the product more user-friendly. A better GUI is something that would make life much easier. Traditionally, Cisco products have been command-line-based.

For how long have I used the solution?

The Cisco ASA Firewall has been in our environment for the past seven years.

What do I think about the stability of the solution?

The product is very stable. We've not had any challenges with it in all this time. It performs very well.

What do I think about the scalability of the solution?

We have 2,000 users who connect through this product. We are planning to increase use as we go, toward the end of the year.

How are customer service and technical support?

The technical support has been excellent. When there have been any issues, they've always been there for us.

How was the initial setup?

The initial configurations were straightforward, not complex at all. It took us just two days to finalize things.

What about the implementation team?

We did most of the setup in-house, but we also had assistance from our partner.

What's my experience with pricing, setup cost, and licensing?

We pay annually and there are no costs in addition to the standard fees.

Which other solutions did I evaluate?

When you compare Cisco ASA Firewall with Sophos, they are more or less the same in terms of functionality.

What other advice do I have?

Cisco ASA Firewall is very stable and very reliable. It requires very minimal support, once you configure it and put it in your environment. You don't need to attend to faults or issues. Once you install it and plug it in, it is good to go.

We have been using the ASA Firewall for a long time, and it is an advanced product for our current use. In terms of improvement, there's not much that can be done to it. It is a solid product, very effective, and it does its job well.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ramish Ali - PeerSpot reviewer
Assistant Director IT at Punjab Education Foundation
Real User
Top 5
Jun 14, 2021
Scalable and fast but the initial setup could be easier
Pros and Cons
  • "The product is quite robust and durable."
  • "Overall, the solution works very well."
  • "The graphical interface could be improved. From what I have seen, Fortinet, for example, has a nicer GUI."
  • "The solution is quite expensive. Fortinet and other competitors are about half the price."

What is our primary use case?

We primarily use the solution as a firewall for our data centers. We have a medium-sized data center right now. It's about six or seven servers. We actually store the data for students and schools and need to protect it.

What is most valuable?

Overall, the solution works very well.

The solution is quite fast. We found that the speed was good and the throughput was good.

The stability has been very good.

The solution can scale as necessary.

The product is quite robust and durable. 

What needs improvement?

The solution lacks the abilities of an FTD type which are the abilities we need, and they are not in the firewall. We're looking for a next-generation firewall instead.

The graphical interface could be improved. From what I have seen, Fortinet, for example, has a nicer GUI.

The solution needs to be easier to use. Right now, it's overly complicated. 

The initial setup is a bit complex. 

The cost of the solution is very high.

The product should add free URL filtering. It's another product, or part of another product, however, it should be available as part of this offering as well.

For how long have I used the solution?

I've been using this solution for about seven or eight years at this point. It's been a while. 

What do I think about the stability of the solution?

The stability is excellent and the performance is good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

What do I think about the scalability of the solution?

The product can scale nicely. If a company would like to expand it, it can do so. 

We have about 10,000 schools use the solution in general, and 1,000 to 2,000 that use it simultaneously daily. 

How are customer service and technical support?

I don't directly deal with technical support. Typically, that's something that others on the team deal with. We have our own team within the company that, if I run into issues, I would reach out to first. I can't speak to how helpful or responsive they are. I've never had a chance to contact them. 

Which solution did I use previously and why did I switch?

I have not used other firewalls.

How was the initial setup?

The initial setup is not easy or straightforward. It's a bit complex and a little difficult.

We have three engineers on staff. They are capable of handling any maintenance.  

What's my experience with pricing, setup cost, and licensing?

The solution is quite expensive. Fortinet and other competitors are about half the price. Cisco is very expensive in comparison. They need to work to be more competitive.

Which other solutions did I evaluate?

We're currently looking into a new firewall - something that is Next Generation. We don't know what it will be yet, however, we are considering Cisco, Fortinet, or Palo Alto.

It's my understanding that Fortinet is better in graphics and has a better user experience than Cisco, however, I haven't had a chance to test anything out.

What other advice do I have?

We're just a customer and an end-user. 

We no longer have an SLA for this solution. We're potentially looking for something new.

I'd recommend the solution to others. It works well. It's durable and fast and you don't have to check up on it daily as it is rather reliable. That said, it is pricey.

In general, I would rate the solution at a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1570647 - PeerSpot reviewer
Senior Information Security Analyst at a manufacturing company with 10,001+ employees
Real User
Jun 5, 2021
Useful access controls, reliable, and good support
Pros and Cons
  • "I have found the most valuable feature to be the access control and IPsec VPN."
  • "When comparing the graphical interface of this solution to other vendors it is more difficult to configure. There is a higher learning curve for administrators in this solution."

What is our primary use case?

I am using this solution for monitoring incoming and outgoing network traffic. This includes many types of traffic, such as VPN users.

What is most valuable?

I have found the most valuable feature to be the access control and IPsec VPN. There are a lot of people moving towards the next-generation versions of firewalls which have some advanced features such as this one. You can define rules based on the application instead of how they are traditionally are done. There are more general and traffic controls, and additional features for intrusion prevention for malware analysis.

What needs improvement?

When comparing the graphical interface of this solution to other vendors it is more difficult to configure. There is a higher learning curve for administrators in this solution.

A lot of vendors, such as Palo Alto, are going toward cloud-based systems and Cisco should follow.

For how long have I used the solution?

I have been using this solution for approximately two years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Since this is a hardware solution it does not scale as well as cloud versions. We have approximately 20,000 people using this solution in my organization.

How are customer service and technical support?

The support of this solution is very good.

What about the implementation team?

We have security specialists to manage the solution.

Which other solutions did I evaluate?

I have previously used FortiGate and Palo Alto solutions. When comparing them to this solution they have more standard features in their normal firewall this one does not.

What other advice do I have?

My advice to those wanting to implement the solution is to look at their use case and see if it meets those requirements for what they are looking for. There are a lot of security features that people may not be aware of and do not use. Explore the solution and all its features which will help you understand the configurations.

I rate Cisco ASA Firewall an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Director of Information Technology at a government with 501-1,000 employees
Real User
May 23, 2021
Provides us with application visibility and control
Pros and Cons
  • "When it comes to the integration among Cisco tools, we find it easy. It's a very practical integration with other components as well."
  • "We are very satisfied with the service and the product."
  • "The initial setup was a bit complex. It wasn't a major challenge, but due to our requirements and network, it was not very straightforward but still easy enough."

What is our primary use case?

We are a large company in the country in which we operate. We are a government agency dealing with taxes and we provide services for all taxpayers within the country. We have services for internal users, as well as services for public users. The main reason we use these firewalls is to protect our environment and to provide our services efficiently so that we are up and running 24/7.

Our solution is deployed in a private cloud. Everything is hosted in our environment and provided as cloud services. We are in the process of moving our infrastructure from the previous environment to the new environment where Cisco firewalls are installed.

In terms of our security maturity as an organization, we are young. In fact, we are young as a country. We have been providing electronic services for more than 10 years for our clients. We have a huge number of clients, with over 120,000 users who subscribe to our system and who access our services on a daily basis or, at a minimum, three to four times per year.

We use a few tools for security in terms of management, both internal and external, but we are mainly relying on Cisco. Our network is based on Cisco, and we also protect our mail system with Cisco. Previously, and in parallel, we used Sophos next-generation firewalls.

What is most valuable?

The solution provides us with application visibility and control and, at this stage, we are happy with it. Similarly, we are very happy with Cisco Firepower Management Center. We're still at an early stage, but we haven't seen any problems with the Cisco products. We are still switching on features and looking at how they are working.

When it comes to the integration among Cisco tools, we find it easy. It's a very practical integration with other components as well.

We also believe that Cisco is updated about all security issues and threats and efficient enough to provide us with the features and protection we need.

For how long have I used the solution?

We just installed them recently. We started installation at the end of 2020 and we completed it this month, April 2021.

What do I think about the stability of the solution?

It's still early, but we believe the stability is alright.

What do I think about the scalability of the solution?

The scalability of the solution is better than the other firewalls we have, due to technical features. Our technicians have realized that this is much more scalable compared to other solutions.

How are customer service and technical support?

So far, the technical support has been excellent.

How was the initial setup?

The initial setup was a bit complex. It wasn't a major challenge, but due to our requirements and network, it was not very straightforward but still easy enough.

We did a proper implementation plan according to the complexity of our network and our requirements. Then we used the best method for implementing it while mitigating our risks and meeting our requirements. We found a good way to implement it.

The setup took us two calendar months, but in terms of the actual time required to configure it, it was not so long. The setup took approximately as long as for other firewalls we have used.

What was our ROI?

It's hard to talk about ROI when it comes to security, but security now is expensive. You have to pay for it.

What's my experience with pricing, setup cost, and licensing?

For us, the pricing was more economical than other products we used. There were no extra costs.

Which other solutions did I evaluate?

We evaluated a lot of the providers: Juniper, Palo Alto, Check Point, and Fortinet. Our technical team really researched things for a considerable amount of time, and they came up with a decision that this would be the best.

Cisco was chosen because there were many features according to assessments made by other users and as noted in technical data sheets we looked at during the research. They came up with a few features which are better than what other products have. 

Also, especially when you have been a long-time user of Cisco products and services, we found that from a budget perspective it was going to be much more preferable than the others.

What other advice do I have?

We are very satisfied with the service and the product. I don't think that any product would be better than Cisco when it comes to next-generation firewalls.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Co-Founder at Multitechservers
Real User
May 20, 2021
Great remote VPN features, easy to set up, and offers 24/7 access to support
Pros and Cons
  • "Cisco ASA provides us with very good application visibility and control."
  • "Cisco ASA Firewall is very secure."
  • "If they want to add better features to the current Cisco ASA, they can start by increasing the encryption. That is the only thing they need to improve."

What is our primary use case?

We are primarily using the solution for VLAN implementations and also for remote VPN capability - basically it's used for connecting to remote offices securely.

How has it helped my organization?

After implementing tools, including Cisco ASA, unauthorized access comes down a lot. We are not facing asset issues as of now. We are not facing an issue related to malicious traffic or any bad activity in our network.

What is most valuable?

The solution can allow and block traffic over the VLANs.Some of the unauthorized actions and malicious traffic can also be blocked effectively, as we are following PCI DSS compliance. We are a card industry. We are using cards as a payment method, and therefore we need to follow the compliance over the PCI DSS. That's why we chose one of the best products. ASA Firewall is very secure.

It's always easy to integrate Cisco with the same company products. If you are using other CIsco products, there's always easy integration.

Cisco is one of the most popular brands, and therefore the documentation is easily available over the internet.

They are best-in-class.

The remote VPN feature is one of the best features we've found. 

We like that there is two-factor authentication on offer.  We can integrate a Google authenticator with Cisco ASA so that whenever a person is logging on to any network device, they need to enter the password as well as the security code that is integrated by Google. It's a nice added security feature.

Cisco ASA provides us with very good application visibility and control. The Cisco CLI command line is one of the easiest we found on the market due to the fact that the GUI and the user interface are very familiar. If you're a beginner, you can easily access it. There's no complicated UI.

When compared to other products available, the cost is pretty similar. There's no big gap when you compare Cisco pricing to other products. 

There are multiple features in a single appliance, which is quite beneficial to us.

Support that is on offer 24/7. Whenever we face some technical issue, we can reach out to them easily.

We have not had any security breaches. 

They provide a helpful feature that allows us to configure email. 

We are getting a lot from the appliance in real-time.

What needs improvement?

There's an upgraded version of the 5500 that has come to the market. It offers the latest encryption that they have. If they want to add better features to the current Cisco ASA, they can start by increasing the encryption. That is the only thing they need to improve. The rest is good.

For how long have I used the solution?

We've been using the solution for about five or more years at this point. It's been a while. 

What do I think about the stability of the solution?

The stability and availability are very good. there are no bugs or glitches. It doesn't crash or freeze. it's a reliable solution. 

What do I think about the scalability of the solution?

We have it in our infrastructure for around 15 plus users, including Fortinet sites.

We have found that whenever the traffic spikes at peak times, the product automatically scales up to the requirement. We have also implemented the single sign-on it, and therefore, it automatically scales up. We haven't felt any limitations. Currently, we are using it for 1500 plus users. At any given time, there are around 700 plus users available in the office. It's a 24/7 infrastructure. We have tested it for up to 750 plus users, and it's perfectly fine.

How are customer service and technical support?

Technical support is excellent. they are always available, no matter the time of day, or day of the week. We are quite satisfied with their level of support. They are quite helpful and very responsive. I'd rate them at a ten out of ten. They deserve perfect marks.

Which solution did I use previously and why did I switch?

We did not previously use a different solution. When the office was launched we implemented Cisco as a fresh product.

We are using a Cisco ASA Firewall, as well as Sophos at the remote sites. We are using another product is for log collecting. There are three solutions that basically cover us for security purposes. Those, at least, are the physical devices we are using as of now. The rest are cloud solutions such as Nexus. 

That said, I personally, have used Sophos XG as a firewall in the past. Sophos is good in terms of traffic blocking and identifying interruptions to the traffic. The features are better on Cisco's side. For example, there is two-factor authentication and a remote VPN. The only benefit I found in Sophos was the way it dealt with the traffic. 

How was the initial setup?

The initial setup was not overly complex or difficult. It was quite straightforward and very easy to implement. 

Deployment takes about 20 to 25 minutes. 

In terms of the implementation strategy, at first, we put up the appliances in the data center. After that, we connected it with the console. After connecting the console, we had an in-house engineer that assisted. Cisco provided us onboarding help and they configured our device for us. We have just provided them the IP address and which port we wanted up. Our initial configuration has been done by them.

What about the implementation team?

While most of the setup was handled in-house, we did have Cisco help us with the initial configurations.

What was our ROI?

The ROI we are getting from Cisco ASA is higher availability, which we are getting all the time. On top of that, it's good at blocking traffic and protecting us from cyber-crime issues.

What's my experience with pricing, setup cost, and licensing?

The pricing is pretty reasonable. it's standard and comparable to other solutions. The maximum difference between products might be $20 to $40. It's not much of a difference. 

Which other solutions did I evaluate?

We did not evaluate other solutions. We trust Cisco. It's a very good product and well known in the market.

What other advice do I have?

We are a customer and an end-user.

We are using physical Cisco appliances.

We use a lot of Cisco products, Cisco router (the 3900-series routers), and Cisco switches.

In the next quarter, we will implement SD-WAN. Once the SD-WAN is implemented, then we will go with an automated policy and DNS kinds of tools. We are in the process of upgrading to Cisco ASA Firepower in the next quarter. We have not integrated Cisco ASA with Cisco's SecureX solution.

I'd recommend the solution, especially for medium-sized or larger companies and those who are looking for long-term solutions (for example those with a user base of around 2,000 plus users in and around 20 plus applications). It's reliable and offers users a lot of features. This helps companies avoid having to rely on other third-party solutions.

If you are new to Cisco, you should take advantage of the education they have on offer. Cisco provides access to training and it's worth taking advantage of this.

Overall, I'd are the solution at a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1577460 - PeerSpot reviewer
Network security engineer at a tech services company with 1,001-5,000 employees
Real User
May 18, 2021
A simple and reliable firewall with best support and very good netting, routing, and VPN functionalities
Pros and Cons
  • "Netting is one of the best features. We can modify it in different ways. Site-to-site VPN is also an awesome feature of Cisco ASA. The biggest advantage of Cisco products is technical support. They provide the best technical support."
  • "I am very happy with this product in terms of netting, routing, and VPN functionalities."
  • "Cisco should work on ASDM. One of the biggest drawbacks of Cisco ASA is ASDM GUI. Cisco should improve the ASDM GUI. The configuration through ASDM is really difficult as compared to CLI. Sometimes when you are doing the configuration in ASDM, it suddenly crashes. It also crashes while pushing a policy. Cisco should really work on this."

What is our primary use case?

I am using Cisco ASA 5525 for netting, routing, and site-to-site VPN. We have two sites. I am using Cisco ASA Firewall on one site and Check Point Next-Generation Firewall on another site.

How has it helped my organization?

We have integrated it with Cisco Anyconnect. This feature has been very good for us during the lockdown.

What is most valuable?

Netting is one of the best features. We can modify it in different ways. Site-to-site VPN is also an awesome feature of Cisco ASA.

The biggest advantage of Cisco products is technical support. They provide the best technical support.

What needs improvement?

Cisco should work on ASDM. One of the biggest drawbacks of Cisco ASA is ASDM GUI. Cisco should improve the ASDM GUI. The configuration through ASDM is really difficult as compared to CLI. Sometimes when you are doing the configuration in ASDM, it suddenly crashes. It also crashes while pushing a policy. Cisco should really work on this.

For how long have I used the solution?

We have been using this solution for one and a half years.

What do I think about the stability of the solution?

It is stable and reliable. If you are looking for security from Layer 1 to Layer 4, Cisco ASA is good, but if you are looking for Layer 7 security, deep security, and malware detection, this is not the right product. You have to use some other product.

What do I think about the scalability of the solution?

We have more than 400 employees. We are currently not thinking of increasing its usage because we need more security, and Cisco ASA is not good for Layer 5 to Layer 7 security.

How are customer service and technical support?

The biggest advantage of a Cisco product is technical support. They provide 24/7 support on 365 days. Their technical support is one of the best. I would rate them a ten out of ten.

How was the initial setup?

Cisco ASA is very not complex. It is a very simple firewall. If you are configuring it through CLI, it is easy. If you configuring it through ASDM, it will be more difficult for a beginner engineer.

It takes around two to three days to cover all the parameters. It is very easy to deploy in an existing network, which is one of the main advantages of Cisco ASA.

What's my experience with pricing, setup cost, and licensing?

We are happy with its price. Licensing is on a yearly basis for technical support. There is one license for technical support. There is another license for IP Version 2 VPN and IPS.

Which other solutions did I evaluate?

I considered pfSense, but when I checked the reviews, pfSense's reviews were really bad, so we purchased Cisco ASA.

What other advice do I have?

I am very happy with this product in terms of netting, routing, and VPN functionalities. If you are a small organization with around 100 people and you are not thinking of Layer 7 security, deep security, and malware detection, Cisco ASA would be very useful and cost-effective for you.

I would rate Cisco ASA Firewall an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Network Administrator at Bodiva
Real User
May 7, 2021
Useful VPN, overall user friendly, but becoming outdated
Pros and Cons
  • "The most valuable feature we have found to be the VPN because we use it often."
  • "The solution has not had any layer upgrades. It does not have layer five and upwards, it only has up to layer four. This has caused some problems for us."

What is our primary use case?

We currently have this solution hosted in a service provider's premises. They give us the link for our infrastructure and that is how we manage our equipment. We use the VPN feature to connect with our clients. 

What is most valuable?

The most valuable feature we have found to be the VPN because we use it often. Additionally, overall the solution is user-friendly and especially the ASDM GUI.

What needs improvement?

The solution has not had any layer upgrades. It does not have layer five and upwards, it only has up to layer four. This has caused some problems for us.

In the future, it would be wonderful to have an antivirus, log analyzer, and PDF/Excel data exportation features build into the solution. The data export would be great to be able to look at the access list.

For how long have I used the solution?

I have been using the solution for four years.

What do I think about the stability of the solution?

The solution is stable up to a point. We have had some troubles making VPN connections with other technologies, such as Check Point. We have some of our clients that have Check Point equipment on their side, and sometimes the traffic ceases. We then are forced to reset the tunnel in order to get the traffic back.

What do I think about the scalability of the solution?

Currently, we have approximately 20 site-to-site VPNs operations.

How are customer service and technical support?

We have had no issues with technical support.

Which solution did I use previously and why did I switch?

We are currently using a Check Point solution because this solution lacks by not having an application layer.

How was the initial setup?

The initial setup is can be complicated if you are not familiar with the command line. There is documentation available by Cisco and once you are trained it is not difficult at all.

What about the implementation team?

We use implementation consultants for the full deployment and it took approximately two weeks to complete.

What other advice do I have?

My advice to those wanting to implement the solution would be that implementations sometimes do not go as planned. You need to do your research to be prepared. 

We are evaluating other solutions because this one is getting close to its expiration. There are no other technologies out there that offer better features than this ASA solution.

I rate Cisco ASA Firewall a six out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Cisco Secure Firewall Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
Buyer's Guide
Download our free Cisco Secure Firewall Report and get advice and tips from experienced pros sharing their opinions.