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it_user1605819 - PeerSpot reviewer
Network & Security Engineer at Oman LNG L.L.C.
Real User
Oct 14, 2021
Protects from different types of attacks and saves management and troubleshooting time
Pros and Cons
  • "It has a good security level. It is a next-generation firewall. It can protect from different types of attacks. We have enabled IPS and IDS."
  • "It is a good product; it is easy to manage, but you need to have good experience and good knowledge, and you need to configure it properly."
  • "Cisco FMC only supports Cisco products. If you have a large network with Cisco firewalls and other vendors' firewalls, such as Palo Alto, you can only manage Cisco products through Cisco FMC."

What is our primary use case?

We are using Firepower for outbound/inbound traffic control and management as well as for our internal security. We are using it for LAN security and VMware network security. It is a hardware device, and it is deployed on-prem.

Our target is to make our network 100% secure from the outside and inside traffic. For that, we are using the latest versions, updates, patches, and licenses. We have security policies to enable ports only based on the requirements. Any unnecessary ports are disabled, which is as per the recommendation from Cisco. For day-to-day activity monitoring and day-to-day traffic vulnerabilities, we have monitoring tools and devices. If there is any vulnerability, we can catch it. We are constantly monitoring and checking our outside and inside traffic. These are the things that we are doing to meet our target of 100% security.

We have a number of security tools. We have the perimeter firewalls and core firewalls. For monitoring, we have many tools such as Tenable, Splunk, etc. We have Cisco Prime for monitoring internal traffic. For malware protection and IPS, we have endpoint security and firewalls. The outside to inside traffic is filtered by the perimeter firewall. After that, it goes to the core firewall, where it gets filtered. It is checked at port-level, website-level, and host-level security.

We have the endpoint security updated on all devices, and this security is managed by our antivirus server. For vulnerabilities, we have a Tenable server that is monitoring all devices. In case of any vulnerability or attacks, we get updated. We are also using Splunk as SIEM. From there, we can check the logs. If any device is attacked, we get to know the hostname or IP address. We can then check our monitoring tool and our database list. We can see how this attack happened. We have configured our network into security zones. We have zone-based security.

How has it helped my organization?

It integrates with other Cisco products. We use Cisco ASA and Cisco FTD, and we also use Cisco FMC for monitoring and creating policies. For internal network monitoring purposes, we use Cisco Prime. We also use Cisco ISE. For troubleshooting and monitoring, we can do a deep inspection in Cisco FMC. We can reach the host and website. We can also do web filtering and check at what time an activity happened or browsing was done. We can get information about the host, subnet, timing, source, and destination. We can easily identify these things about a threat and do reporting. We can also troubleshoot site-to-site VPN and client VPN. So, we can easily manage and troubleshoot these things.

Cisco FMC is the management tool that we use to manage our firewalls. It makes it easy to deploy the policies, identify issues, and troubleshoot them. We create policies in Cisco FMC and then deploy them to the firewall. If anything is wrong with the primary FMC, the control is switched to a secondary FMC. It is also disconnected from the firewall, and we can manage the firewall individually for the time being. There is no effect on the firewall and network traffic.

Cisco FMC saves our time in terms of management and troubleshooting. Instead of individually deploying a policy on each firewall, we can easily push a policy to as many firewalls as we want by using Cisco FMC. We just create a policy and then select the firewalls to which we want to push it. Similarly, if we want to upgrade our firewalls, instead of individually logging in to each firewall and taking a backup, we can use Cisco FMC to take a backup of all firewalls. After that, we can do the upgrade. If Cisco FMC or the firewall goes down, we can just upload the backup, and everything in the configuration will just come back. 

We can also see the health status of our network by using Cisco FMC. On one screen, we can see the whole firewall activity. We can see policies, backups, and reports. If our management asks for information about how many rules are there, how many ports are open, how many matching policies are there, and which public IP is there, we can log in to Cisco FMC to see the complete configuration. We can also generate reports.

With Cisco FMC, we can create reports on a daily, weekly, or monthly basis. We can also get information about the high utilization of our internet bandwidth by email. In Cisco FMC, we can configure the option to alert us through email or SMS. It is very easy.

What is most valuable?

It has a good security level. It is a next-generation firewall. It can protect from different types of attacks. We have enabled IPS and IDS. To make out network fully secure, we have zone-based security and subnets.

It is user-friendly with a lot of features. It has a CLI, which is helpful for troubleshooting. It also has a GUI. It is easy to work with this firewall if you have worked with any Cisco firewall.

With Cisco FMC, we can see the network's health and status. We can create a dashboard to view the network configuration, security policies, and network interfaces that are running or are up or down. We can also see network utilization and bandwidth utilization. We can see if there are any attacks from the outside network to the inside network. We can arrange the icons in the dashboard. For troubleshooting, we can also log in to the FMC CLI, and based on the source and destination, we can ping the firewall and the source. 

For how long have I used the solution?

I have been using this solution for three to four years.

Buyer's Guide
Cisco Secure Firewall
May 2026
Learn what your peers think about Cisco Secure Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
896,942 professionals have used our research since 2012.

What do I think about the stability of the solution?

It is stable, but it also depends on whether it is properly configured or maintained. If you don't apply the proper patches recommended by Cisco, you could face a lot of issues. If the firewall is up to date in terms of patches, it works smoothly and is stable.

What do I think about the scalability of the solution?

There are no issues in terms of the number of users. This is the main firewall for the organization. All users are behind this firewall. So, all departments and teams, such as HR, finance, application team, hardware teams, are behind this firewall. All users have to cross the firewall while accessing applications and websites. They cannot bypass the firewall. 

How are customer service and support?

Their support is good. If we have an issue, we first try to resolve it at our level. If we are not able to resolve an issue, we call customer care or raise a ticket. They investigate and give us the solution. If there is a hardware issue or the device is defective, we will get that part as soon as possible. They replace that immediately. If it is not a hardware issue, they check the logs that we have submitted. Based on the investigation, they give a new patch in case of a bug. They arrange for a technical engineer to come online to guide us and provide instructions remotely. They provide immediate support. I would rate their support a nine out of 10.

We have HA/standby devices. We have almost 70 to 80 access switches, and we have 30 to 40 routers, hubs, and other monitoring tools and devices. We keep one or two devices as a standby. We have a standby for each Cisco tool. We have a standby for the core and distribution switches and firewalls. We have a standby firewall. When there is any hardware issue or other issue, the secondary firewall is used, and the workload moves to the secondary firewall. Meanwhile, we work with Cisco's support to resolve the issue.

Which solution did I use previously and why did I switch?

For the past four to five years, we have only had Cisco firewalls. However, for some of the branches, we are using Palo Alto firewalls. It depends on a client's requirements, applications, security, etc.

How was the initial setup?

I didn't do the implementation. We have, however, upgraded to a higher version. From the Cisco side, we get the updates or patches using which we upgrade a device and do the configuration. We register the product model and serial number, and after that, we can download a patch. We also can get help from Cisco. It is easy to migrate or upgrade for us.

What about the implementation team?

We have vendor support. They are a partner of Cisco. When we buy the hardware devices, the vendor has the responsibility to do the implementation and configurations. We do coordinate with them in terms of providing the space and network details such as IP addresses, network type, subnets, etc. We also provide logical diagrams. We monitor the configuration, and after the configuration is done, we check how the network is working and performing.

We have an IT department that includes an applications group, a hardware group, and a security group. There are also Network Level 1, Level 2, and Level 3 teams. The Level 1 team only takes care of the network side. The Level 2 and Level 3 teams do almost similar work, but the Level 3 team is a bit at a higher level in IT security. The Level 2 and Level 3 teams take care of firewalls-level and security-level configuration, policy upgrade, etc. They manage all network devices. Overall, we have around 20 members in our department.

For the maintenance of Firepower, two guys are there. A Level 2 engineer takes care of policy creation and deployment for new networks. A Level 3 engineer takes care of a new firewall, upgrades, and network design and architecture.

What's my experience with pricing, setup cost, and licensing?

When we purchased the firewall, we had to take the security license for IPS, malware protection, and VPN. If we are using high availability, we have to take a license for that. We also have to pay for hardware support and technical support. Its licensing is on a yearly basis.

What other advice do I have?

It is a good product. It is easy to manage, but you need to have good experience and good knowledge, and you need to configure it properly.

Cisco FMC only supports Cisco products. If you have a large network with Cisco firewalls and other vendors' firewalls, such as Palo Alto, you can only manage Cisco products through Cisco FMC. Other vendors have their own management tools.

Most of the organizations nowadays are using the Cisco Firepower and Cisco ASA because of the high level of security. Cisco is known for its security. Cisco provides a lot of high-security firewalls such as Cisco ASA, Cisco FTD, Cisco Firepower. Cisco ASA 8500 came out first, and after that, new models such as Cisco FTD came. 

I would rate Cisco Firepower NGFW Firewall a nine out of 10. It is excellent in terms of features, ability, and security. Whoever gets to work on Cisco Firepower, as well as Cisco ASA, will get good experience and understanding of security and will be able to work on other firewalls.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Director, IT Infrastructure Department at Zemen Bank S.C.
Real User
Top 20
Sep 29, 2021
Provides role-based access, helps in securing our environment, and is easy to use
Pros and Cons
  • "The remote access, VPN, and ACL features are valuable. We are using role-based access for individuals."
  • "It is a security device, and it is useful for securing our environment."
  • "Other products are becoming easier to access and configure. They are providing UI interfaces to configure, take backup, synchronize redundant machines, and so on. It is very easy to take backup and upgrade the images in those products. Cisco ASA should have such features. If one redundant machine is getting upgraded, the technology and support should be there to upgrade other redundant machines. In a single window, we should be able to do more in terms of backups, restores, and upgrades."
  • "Cisco ASA doesn't provide training and certification for engineers without payments."

What is our primary use case?

We are using it as a firewall for our data center and headquarter. We are also using it for DR. We are using Cisco ASA 5500 Series.

How has it helped my organization?

It is a security device, and it is useful for securing our environment. It provides role-based access and other features and helps us in easily securing our environment.

It provides visibility. It has been helpful for packet inspection and logging activities for all kinds of packets, such as routing packets, denied packets, and permitted packets. All these activities are visible on Cisco ASA. There are different commands for logging and visibility.

We use Cisco ASA for the integration of the network. Our company is a financial company, and we are integrating different organizations and banks by using Cisco ASA. We are using role-based access. Any integration, any access, or any configuration is role-based. 

What is most valuable?

The remote access, VPN, and ACL features are valuable. We are using role-based access for individuals.

IPS is also valuable for intrusion detection and prevention. It is a paid module that can be added. I'm using it for security, VLAN management, segregation management, and so on.

It is easy to use. In our region and our country, Cisco is well known, and most of the companies are using Cisco products. We have been using Cisco devices for a while, and our company primarily has Cisco devices. So, we are familiar with it, which makes it very easy to use for us. Even when we compare it with other products, it is easier to use.

It is easy for us to manage it because it is a familiar product, and it has been a part of our environment. Now, other products are providing free training, free access, and free license, because of which things are changing. So, you can easily become familiar with other products.

What needs improvement?

Its licensing cost and payment model can be improved. Cisco doesn't provide training and certification for engineers without payments. Other companies, such as Huawei, provide the training for free. Their subscription and licenses are also free and flexible. Other products are breaking the market by providing such features. 

It doesn't support all standard interfaces. It is also not suitable for big companies with high bandwidth traffic. Its capacity should be improved.

Other products are becoming easier to access and configure. They are providing UI interfaces to configure, take backup, synchronize redundant machines, and so on. It is very easy to take backup and upgrade the images in those products. Cisco ASA should have such features. If one redundant machine is getting upgraded, the technology and support should be there to upgrade other redundant machines. In a single window, we should be able to do more in terms of backups, restores, and upgrades.

For how long have I used the solution?

We have been using this solution for almost eight years.

What do I think about the stability of the solution?

It is stable. It needs to be configured based on the standards and functionality. We have one device that has been working for more than 10 years, which indicates it is stable, but it requires licenses to upgrade features.

What do I think about the scalability of the solution?

It doesn't have an expansion card. So, it may not scalable for huge buildings. It also lacks a lot of standard interfaces. Other products are providing capacity for a data center. Other technologies are expanding their interface bandwidth from 10 gigs. In my opinion, Cisco ASA doesn't have this capability.

How are customer service and support?

Their support is very good. We have a support license, so their support is very good. They are tracing us and following up with us to solve the problem on time.

How was the initial setup?

Its setup is easy. We are familiar with Cisco ASA and other Cisco products, and they are easy to configure. A lot of resources are available on the internet, so it is easy to set up for anyone with basic training. It is easy in different types of environments, such as universities and colleges.

It generally doesn't take more than a day, but it also depends on the size of the organization. If an organization is very big and if you need a line-by-line configuration for access role and VPN, it can take a bit more time.

Cisco is constantly upgrading and providing features based on current requests. We usually plan deployments at the end of the year and at the beginning of the year. Everyone plans for new products, new configurations, and new expansions based on that.

What was our ROI?

Any security product provides a return on investment. Any gap in security may cost an organization more.

What's my experience with pricing, setup cost, and licensing?

It is expensive. There is a cost for everything. There is per year license cost and support cost. There is also a cost for any training, any application, and any resource. Things are very costly to do with Cisco.

Other brands are cheaper. They are also more flexible in terms of training, subscription, and licensing. They give lots and lots of years free. They provide more than Cisco.

What other advice do I have?

I would advise understanding its features, advantages, and disadvantages as compared to other solutions. It is simple, but its cost is a negative point. 

I would rate Cisco ASA Firewall an eight out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco Secure Firewall
May 2026
Learn what your peers think about Cisco Secure Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
896,942 professionals have used our research since 2012.
it_user1657845 - PeerSpot reviewer
Senior Network Security Engineer at a tech services company with 11-50 employees
Real User
Sep 9, 2021
Its Snort 3 IPS gives us flexibility and more granular control of access
Pros and Cons
  • "Its Snort 3 IPS has better flexibility as far as being able to write rules. This gives me better granularity."
  • "We have seen ROI with a better, more secure environment."
  • "I would like it to have faster deployment times. A typical deployment could take two to three minutes. Sometimes, it depends on the situation. It is better than it was in the past, but it could always use improvement."
  • "It needs better patching and testing as well as less bugs."

What is our primary use case?

We are using it for firewall and intrusion prevention.

I have deployed it into different environments: retail, commercial, law, real estate, and the public sector. Retail is the biggest environment that I have deployed this firewall into, with 43 different sensors and a range up to 10 GbE throughput.

I am using up to version 7.0 across the board as well as multiple models: 1000 Series or 2100 Series.

How has it helped my organization?

The integration of network and workload micro-segmentation help us provide unified segmentation policies across east-west and north-south traffic. It is important to have that visibility. If you can't detect it, then you can't protect it. That is the bottom line.

The solution has enabled us to implement dynamic policies for dynamic environments. These are important because they give us flexibility and more granular control of access.

What is most valuable?

  • Ease of operability
  • Security protection

It is usually a central gateway into an organization. Trying to keep it as secure as possible and have easy to use operability is always good. That way, you can manage the device.

The solution has very good visibility when doing deep packet inspection. It's great because I can get packet captures out of the device. Because if an intrusion fires, I can see the packet that it fired in. So, I can dive into it and look at what is going on, what fired it, or what caused it.

Cisco Secure Firewall is fine and works when it comes to integration of network and workload micro-segmentation. 

The integration of network and workload micro-segmentation is very good when it comes to visibility in our environment. It is about how you set it up and the options that you set it up for, e.g., you can be as detailed as you like or not at all, which is good.

Its Snort 3 IPS has better flexibility as far as being able to write rules. This gives me better granularity.

What needs improvement?

It needs better patching and testing as well as less bugs. That would be nice.

I would like it to have faster deployment times. A typical deployment could take two to three minutes. Sometimes, it depends on the situation. It is better than it was in the past, but it could always use improvement.

For how long have I used the solution?

I have been using it for seven years.

What do I think about the stability of the solution?

Stability has been good so far. It has been much better than in the past. In the past, there were times where there were known issues or bugs.

What do I think about the scalability of the solution?

Scalability has been fine. I haven't had an issue with it. I just haven't had a need to deal with scalability yet.

How are customer service and technical support?

I would rate Cisco's support for this solution as nine out of 10 for this solution. The support has been very good. We got the job done. Sometimes, why it wasn't perfect, the challenge was getting a hold of someone.

Which solution did I use previously and why did I switch?

I have used this solution to replace different vendors, usually Cisco ASA that is reaching end of life.

How was the initial setup?

The initial setup is straightforward for me at this point. That is just because of the experience that I have in dealing with it. for a new person, it would be a little bit more complex. They have gotten better with some of the wizards. However, if you are not familiar with it, then that makes it a little more challenging.

What about the implementation team?

Depending on the situation, we will go through the typical setups. We know what we want to configure and sort of follow a template.

What was our ROI?

We have seen ROI with a better, more secure environment. 

Cisco Secure Firewall has helped us to reduce our firewall operational costs. This is based on the fact that the newer models, where we have been replacing older models, have better throughput, capacity, and performance overall.

What's my experience with pricing, setup cost, and licensing?

Pricing is the same as other competitors. It is comparable. The licensing has gotten better. It has been easier with Smart Licensing.

There are additional costs, but that depends on the feature sets that you get. However, that is the same with any firewall vendor at this point.

Which other solutions did I evaluate?

I have also worked with Check Point and Palo Alto. The support is much better with Cisco than Check Point. Check Point had a little bit better of a central management station. Whereas, Cisco with the FMC is a little different as far as there are still some features that are being added to the FMC, which is good. As far as Palo Alto goes, they are quite comparable as far as their functionality and feature sets. Cisco wins for me because it has Snort, which is a known standard for IPS, which is good. Also, Cisco has the Talos group, which is the largest group out there for security hunting.

Check Point was the easiest as far as user-friendliness and its GUI. After that, Cisco and Palo Alto would be kind of tied for ease of use.

What other advice do I have?

Definitely do your research, e.g., how you want to set it up and how deep you want to go in with it. This will actually help you more. When we say Cisco Secure Firewall, is it Next-Generation, running ASA, or running Firepower? Or, does Meraki actually fit in there? So, there are different scales based on what you are trying to look for and how deep security-wise you want to go into it.

SecureX is a nice feature, but it has to be for the right environment. It is nice that we get it, but most people don't take advantage of it.

The dynamic policy capabilities can enable tight integration with Secure Workload at the application workload level, but I am not using much with Secure Workload at this point.

I would rate Cisco Secure Firewall as nine out of 10. I would not give it a 10 because of bugs.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Senior Network Engineer at BCD Travel
Real User
Jun 29, 2021
User friendly and easy to use GUI, but stability and scalability need improvement
Pros and Cons
  • "If you compare the ASA and the FirePOWER, the best feature with FirePOWER is easy to use GUI, as it has most of the same functionality in the Next-Generation FirePOWER, such as IPS, IPS policies, security intelligence, and integration and identification of all the devices or hardware you have in your network, and additionally, this solution is user-friendly."
  • "We cannot have virtual domains, which we can create with FortiGate. This is something they should add in the future. Additionally, there is a connection limit and the FMC could improve."
  • "The solution is not stable."

What is our primary use case?

We are currently using this solution as a VPN and an internet firewall in some locations. In our data center, we are still using FortiGate as an internet firewall but we are evaluating other options.

What is most valuable?

If you compare the ASA and the FirePOWER, the best feature with FirePOWER is easy to use GUI. It has most of the same functionality in the Next-Generation FirePOWER, such as IPS, IPS policies, security intelligence, and integration and identification of all the devices or hardware you have in your network. Additionally, this solution is user-friendly.

What needs improvement?

We cannot have virtual domains, which we can create with FortiGate. This is something they should add in the future. Additionally, there is a connection limit and the FMC could improve.

For how long have I used the solution?

I have been using Cisco Firepower NGFW Firewall for approximately three years.

What do I think about the stability of the solution?

The solution is not stable. There seems to be always some issues. This is not ideal when you are running a system in a data center environment.

What do I think about the scalability of the solution?

There is room for improvement in the scalability of this solution.

How are customer service and technical support?

I was satisfied with the support we received.

How was the initial setup?

When I did the installation three or four years ago it was challenging. 

What's my experience with pricing, setup cost, and licensing?

This solution is expensive and other solutions, such as FortiGate, are cheaper.

Which other solutions did I evaluate?

I have evaluated FortiGate firewalls and when comparing with this solution there is no clear better solution, they each have their pros and cons.

What other advice do I have?

I would recommend a Next-Generation firewall. FortiGate has a Next-Generation firewall but I have never used it. However, it would be similar to the Cisco Next-Generation FirePOWER, which has most of the capabilities, such as running all the BDP sessions and having security intelligence in one system. 

I would recommend everyone to use this solution.

I rate Cisco Firepower NGFW Firewall a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ramish Ali - PeerSpot reviewer
Assistant Director IT at Punjab Education Foundation
Real User
Top 5
Jun 14, 2021
Scalable and fast but the initial setup could be easier
Pros and Cons
  • "The product is quite robust and durable."
  • "Overall, the solution works very well."
  • "The graphical interface could be improved. From what I have seen, Fortinet, for example, has a nicer GUI."
  • "The solution is quite expensive. Fortinet and other competitors are about half the price."

What is our primary use case?

We primarily use the solution as a firewall for our data centers. We have a medium-sized data center right now. It's about six or seven servers. We actually store the data for students and schools and need to protect it.

What is most valuable?

Overall, the solution works very well.

The solution is quite fast. We found that the speed was good and the throughput was good.

The stability has been very good.

The solution can scale as necessary.

The product is quite robust and durable. 

What needs improvement?

The solution lacks the abilities of an FTD type which are the abilities we need, and they are not in the firewall. We're looking for a next-generation firewall instead.

The graphical interface could be improved. From what I have seen, Fortinet, for example, has a nicer GUI.

The solution needs to be easier to use. Right now, it's overly complicated. 

The initial setup is a bit complex. 

The cost of the solution is very high.

The product should add free URL filtering. It's another product, or part of another product, however, it should be available as part of this offering as well.

For how long have I used the solution?

I've been using this solution for about seven or eight years at this point. It's been a while. 

What do I think about the stability of the solution?

The stability is excellent and the performance is good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

What do I think about the scalability of the solution?

The product can scale nicely. If a company would like to expand it, it can do so. 

We have about 10,000 schools use the solution in general, and 1,000 to 2,000 that use it simultaneously daily. 

How are customer service and technical support?

I don't directly deal with technical support. Typically, that's something that others on the team deal with. We have our own team within the company that, if I run into issues, I would reach out to first. I can't speak to how helpful or responsive they are. I've never had a chance to contact them. 

Which solution did I use previously and why did I switch?

I have not used other firewalls.

How was the initial setup?

The initial setup is not easy or straightforward. It's a bit complex and a little difficult.

We have three engineers on staff. They are capable of handling any maintenance.  

What's my experience with pricing, setup cost, and licensing?

The solution is quite expensive. Fortinet and other competitors are about half the price. Cisco is very expensive in comparison. They need to work to be more competitive.

Which other solutions did I evaluate?

We're currently looking into a new firewall - something that is Next Generation. We don't know what it will be yet, however, we are considering Cisco, Fortinet, or Palo Alto.

It's my understanding that Fortinet is better in graphics and has a better user experience than Cisco, however, I haven't had a chance to test anything out.

What other advice do I have?

We're just a customer and an end-user. 

We no longer have an SLA for this solution. We're potentially looking for something new.

I'd recommend the solution to others. It works well. It's durable and fast and you don't have to check up on it daily as it is rather reliable. That said, it is pricey.

In general, I would rate the solution at a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1570647 - PeerSpot reviewer
Senior Information Security Analyst at a manufacturing company with 10,001+ employees
Real User
Jun 5, 2021
Useful access controls, reliable, and good support
Pros and Cons
  • "I have found the most valuable feature to be the access control and IPsec VPN."
  • "When comparing the graphical interface of this solution to other vendors it is more difficult to configure. There is a higher learning curve for administrators in this solution."

What is our primary use case?

I am using this solution for monitoring incoming and outgoing network traffic. This includes many types of traffic, such as VPN users.

What is most valuable?

I have found the most valuable feature to be the access control and IPsec VPN. There are a lot of people moving towards the next-generation versions of firewalls which have some advanced features such as this one. You can define rules based on the application instead of how they are traditionally are done. There are more general and traffic controls, and additional features for intrusion prevention for malware analysis.

What needs improvement?

When comparing the graphical interface of this solution to other vendors it is more difficult to configure. There is a higher learning curve for administrators in this solution.

A lot of vendors, such as Palo Alto, are going toward cloud-based systems and Cisco should follow.

For how long have I used the solution?

I have been using this solution for approximately two years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Since this is a hardware solution it does not scale as well as cloud versions. We have approximately 20,000 people using this solution in my organization.

How are customer service and technical support?

The support of this solution is very good.

What about the implementation team?

We have security specialists to manage the solution.

Which other solutions did I evaluate?

I have previously used FortiGate and Palo Alto solutions. When comparing them to this solution they have more standard features in their normal firewall this one does not.

What other advice do I have?

My advice to those wanting to implement the solution is to look at their use case and see if it meets those requirements for what they are looking for. There are a lot of security features that people may not be aware of and do not use. Explore the solution and all its features which will help you understand the configurations.

I rate Cisco ASA Firewall an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Cyber Security Practice Lead at Eazi Security
Real User
Apr 27, 2021
You can have granular accounts with its role-based access control
Pros and Cons
  • "One of the nice things about Firepower is that you can set it to discover the environment. If that is happening, then Firepower is learning about every device, software operating system, and application running inside or across your environment. Then, you can leverage the discovery intelligence to get Firepower to select the most appropriate intrusion prevention rules to use for your environment rather than picking one of the base policies that might have 50,000 IPS rules in it, which can put a lot of overhead on your firewall. If you choose the recommendations, as long as you update them regularly, you might be able to get your rule set down to only 1,000 or 1,500, which is a significant reduction in a base rule set. This means that the firewall will give you better performance because there are less rules being checked unnecessarily. That is really useful."
  • "Everyone who uses the platform has felt more confident in their perimeter security."
  • "FlexConfig is there as a bridge for features that are not yet natively integrated into Firepower. It is a way of allowing you to be able to configure things that wouldn't otherwise be possible until the development team can add them into Firepower's native capability. There is still some work that needs to be done around FlexConfig. There are still quite a few complex things, like policy-based routing, that have to be done in FlexConfig, and it doesn't always work perfectly. Sometimes, there are some glitches. It is recommended that you configure FlexConfig policies with Cisco TAC. It would be good to see Cisco accelerate some of those configurations that you can only do in FlexConfig into the platform, so that they are there natively."
  • "There are still quite a few complex things, like policy-based routing, that have to be done in FlexConfig, and it doesn't always work perfectly."

What is our primary use case?

The primary use case is mainly around perimeter security at the HQ and the branch. This will include using the Next-Generation Intrusion Prevention System (NGIPS), using advanced malware protection for networks on the firewall, and remote access VPN as well as site-to-site VPN.

I work for a Cisco partner and managed service provider. We have a number of customers. Typically, the standard setup that we have is a Firepower Management Center Virtual, running in VMware, with physical FTD appliances (as the firewalls) on-premises.

We work with more mid-size organizations who typically have email security, web security, endpoint security, and perimeter security. In terms of products, that would be:

  • Cisco Umbrella
  • Cisco Cloud Email Security
  • Cisco Secure Endpoint
  • Firepower, for the perimeter. 

That would be a typical technology mix. Sometimes, some customers will consume something like Duo Security for multi-factor authentication.

We are primarily running ASA Firewalls with the FTD image. We are also running some Firepower 1000 Series. 

How has it helped my organization?

One of the nice things about Firepower is that you can set it to discover the environment. If that is happening, then Firepower is learning about every device, software operating system, and application running inside or across your environment. Then, you can leverage the discovery intelligence to get Firepower to select the most appropriate intrusion prevention rules to use for your environment rather than picking one of the base policies that might have 50,000 IPS rules in it, which can put a lot of overhead on your firewall. If you choose the recommendations, as long as you update them regularly, you might be able to get your rule set down to only 1,000 or 1,500, which is a significant reduction in a base rule set. This means that the firewall will give you better performance because there are less rules being checked unnecessarily. That is really useful. 

Cisco implemented a role-based access control for Firepower, so you can have very granular accounts. For example, a service desk analyst could have read-only access. If we have a security operations team, then they could have access to update IPS vulnerability databases. A network engineer could have access to update ACLs, not rules, which is quite useful. Also, you can selectively push out parts of the policy package based on your role-based access control. So, if you have one job role and work on one part of the configuration, and I work on another job role working on a different part of the configuration, then I could just deploy the changes that I have made without affecting what you are doing (or without pushing out your changes). It is quite nice to be able to do that in that way.

What is most valuable?

The most valuable feature is the Next-Generation Intrusion Prevention System. For customers who don't have a SIEM platform, Firepower Management Center offers some SIEM-like functionality that clearly categorizes intrusion prevention alerts. So, they are rated with flags, from zero to four. If I see a level 1 flag, then this means that the attempted intrusion, not only relates to a real vulnerability, but we likely have a system in our environment somewhere that could be exploited by that vulnerability. In that sense, it helps us quickly target which intrusions should be investigated versus what is noise. A level 2 flag just identifies where an intrusion relates to a known vulnerability. It doesn't mean that you are vulnerable to it, because you may not have the particular hardware/software combination that the vulnerability relates to. Therefore, being able to quickly determine where to focus your investigation is important.

All Cisco security technologies have API integrations. We have all Cisco security products for all our customers integrated into SecureX for overall visibility of threat detections across all security appliances. Cisco Advanced Malware Protection is a good example. It is not just a product but a capability that has been integrated into multiple products or technologies. We see in Firepower that we can benefit from Advanced Malware Protection at a network level, but that same technology is also available on email security as well as endpoint security. So, if a threat is detected in one place that can be blocked everywhere, almost at the same time, then the integration is very good. 

If we look at something like Cisco Umbrella, then we see Umbrella integrated with Cisco Meraki appliances, both on firewalls and access points. So, there does seem to be a good level of integration.

Integrations are primarily API-driven. You just generate an API. You have an identifier and generate an API key. It is normally five minutes or under to integrate something. Cisco has SecureX, which is their security management platform. They also have Cisco SecureX threat response, which is a threat hunting tool. With both of these tools, they can take the API keys from any Cisco products as well as some third-party products, then you can integrate them in just a couple of minutes. It is pretty easy.

What needs improvement?

FlexConfig is there as a bridge for features that are not yet natively integrated into Firepower. It is a way of allowing you to be able to configure things that wouldn't otherwise be possible until the development team can add them into Firepower's native capability. There is still some work that needs to be done around FlexConfig. There are still quite a few complex things, like policy-based routing, that have to be done in FlexConfig, and it doesn't always work perfectly. Sometimes, there are some glitches. It is recommended that you configure FlexConfig policies with Cisco TAC. It would be good to see Cisco accelerate some of those configurations that you can only do in FlexConfig into the platform, so that they are there natively.

For how long have I used the solution?

I have been using it for around 18 months.

What do I think about the stability of the solution?

The product has significantly improved over the last two years. I am aware that the Cisco product team has made significant strides forward in addressing oversights that may have previously existed in the platform. I don't have that much in the way of improvements now. We are running the latest code, the 6.7 code, on all our environments. It addresses so many issues that previously existed in earlier versions of the code. From 6.6, the code has improved significantly and introduced many feature benefits.

The new code, 6.6 and higher, seems to be very stable. Now, you don't need to deploy the entire policy package every time you make a change. You can just deploy the segment of the configuration that has been changed. This has increased how quickly you can deploy the configuration, which is a good improvement. We seem to have less bugs and glitches in the newer code. I can't think of any real bugs or glitches that I have seen since we have been running 6.6. With 6.5 and earlier, there were some problems. Now, it seems to be very stable.

What do I think about the scalability of the solution?

The thing that restricts the scalability would be Firepower Management Center. It is constrained by how many events it can record. It suits customers who have a smaller number of sites, like a dozen or maybe 20 sites. You can still record your connection and intrusion event history for a significant period of time. But, if you are talking about a customer with hundreds of firewalls, then Firepower Management Center probably is not the right proposition.

If I am a customer with a dozen sites, I probably don't have the money to pay for a dedicated SIEM platform. So, Firepower Management Center is great for me because it is like a mini SIEM from a perimeter security perspective. I can store my connection and intrusion event history. I can get an idea of which IPS intrusions are things I should focus my attention on. These are the things that a SIEM could help you with. I can manage my firewalls from a single management location, which is really good. However, if I am a customer who has hundreds of firewalls, then it is not really scalable because I wouldn't be able to store the amount of intrusion and connection events that I would need for those firewalls.

Cisco Defense Orchestrator would probably be the better option if you had an environment that had hundreds of sites with hundreds of firewalls. Even if you acknowledge that Cisco Defense Orchestrator doesn't store events per se, it just allows you to manage and deploy policies to the firewalls, when you have an environment with hundreds of firewalls, then you will definitely have the budget for a SIEM platform. At that point, you would be scaling by having separate platforms for separate functions rather than one platform to do everything.

Firepower Management Center is great for some customers with whom we work because they don't have hundreds of sites with hundreds of firewalls. They just have somewhere between two and 10 sites. So, it is a good fit for that kind of customer.

How are customer service and technical support?

Cisco Talos is one of the largest private security, threat hunting, research organizations, but non-governmental. It is quite powerful when we explain to customers the threat intelligence injected into Cisco products. I have attended some Cisco Talos workshops, webinars, etc., and they do seem to be amongst the best in their field. So, I have a high degree of confidence in Cisco Talos, and it is one of the most powerful capabilities that Cisco has as a security vendor. You could have the best features for a product, but if the security intelligence is not good nor current, and if it can't accurately predict new threat trends in a timely way, then it still may not help you.

The technical support is absolutely brilliant. When I call Cisco TAC and have a case, every single engineer that I get assigned to any case is an expert in their field. I feel like they understand the product that we are talking about inside out. I have never raised a case for Firepower and not been able to get a resolution. I have a high degree of confidence in them.

The support may not be one of the features documented in the data sheet, but I have worked with other vendors where their quality of support is not comparable. When you are looking at the total cost of a solution, you need to look at more than what the face value of the product is. You need to look at:

  • How complicated is this going to be to configure? 
  • How complicated will this be to operate? 
  • How long will it take me to get a resolution if I have a problem? 

From my experience with Cisco TAC, the resolution will always be very quick. More often than not, it is within a couple of days, if it is a P3. If it is a P1, then it is the same day. I couldn't ask for better.

How was the initial setup?

I find the initial setup fairly straightforward. I wouldn't say it is simple, but it is not a simple piece of technology. You have different policies for different areas of the system, e.g., you have a policy for access control, NAT, FlexConfig, remote access, VPN, etc. There are a lot of policies that you either have to create or configure. However, it is fairly intuitive. Once you have done it once, you know where everything is.

If we assume the most basic variables, one FMC and one FTD on the same LAN, then the FMC can be provisioned with the policies in a day. The appliance can be imaged and added to the FMC with the policies pushed out on another day. If you add remote access VPN into the mix, especially if you have an Active Directory integration, I would probably add another day. You could probably have a working setup in three to four days, depending on if you have any issues with the licensing portal. 

It is very easy to deploy site-to-site VPN tunnels between Firepowers. I appreciate that Cisco deprecated all legacy cypher standards. This means you need to use the modern, robust cipher standards that cannot be broken right now. This is a good thing. However, if you are using two Firepower devices, then it is easy to set up a site-to-site VPN tunnel and use the strongest cipher standard, which is also good.

What about the implementation team?

We normally always try to pre-stage, spinning up virtual FMC and VMware, then configure as much as possible before adding an appliance in. It can be a bit more challenging if you have a lot of FTDs at different sites because you need to be aware that you may be managing a device on an internal IP address while you are pre-staging, but that address may change when you deploy the solution. You just have to think that through, in terms of how Firepower Management Center will keep its connectivity to the device once you deploy it. So, if Firepower Management Center and appliances are all on the same local area network, then it is straightforward. However, it is when you have multiple appliances at different sites that it can be a bit more tricky to make sure that the connectivity is maintained when you deploy. I think some more guidance around this would be good. We have a process that works for us, but it took a bit of figuring out with Cisco TAC to make sure we were not missing anything. If they could maybe document it a bit better, that would be good.

Normally, someone like myself could set everything up, so you wouldn't need a big team. However, if you are doing integrations with something like Active Directory, then you need the person who administers that system to be involved. Likewise, if you are doing site-to-site VPN tunnels with third-parties, then you probably need someone from that third-party organization involved. Most of the configurations can be done by one person. You do need to let the Firepower discovery run for around two weeks before you then run the recommendations around which IPS rules to apply, but it would be possible to just select one of the base policies and leave it at that.

You could choose to run the network discovery, which you should do anyway because there are added benefits, for two weeks then choose the Firepower recommendations. However, if you didn't have time to do that, or that wasn't an option for some reason, you could just choose one of the base IPS policies, like Security over Connectivity or Balance, and that would work out-of-the-box.

What was our ROI?

Everyone who uses the platform has felt more confident in their perimeter security. The Firepower platform makes it very easy to keep track of what software revision you are on, what your revision is versus what the latest is. It makes it really easy to schedule tasks to download the latest geolocation and vulnerability updates, automate backups, and copy backups to a remote location. Operationally as well as from a security perspective, everything has been positive in terms of the feedback.

What's my experience with pricing, setup cost, and licensing?

I like the Smart Licensing, because it is more dynamic and easier to keep track of where you are at. If we have a high availability firewall pair and they are deployed in active/standby rather than active/active, I would expect that we would only pay for one set of licenses because you are using only one firewall at any one time. The other is there just for resiliency. The licensing, from a Firepower perspective, still requires you to have two licenses, even if the firewalls are in active/standby, which means that you pay for the two licenses, even though you might only be using one firewall any one time. This is probably not the best way to do it and doesn't represent the best value for money. This could be looked at to see if it could be done in a fairer way. For example, you can only deploy MX firewalls in active/standby. There are no other options. You only need one license for those firewalls because you can only use one at a time. This seems quite fair. They may need to look again at this from a Firepower perspective.

Which other solutions did I evaluate?

I work for a Cisco partner, so we are very Cisco-focused. Most of our customers consume predominantly all Cisco solutions. We have some customers who may have the odd product that is not Cisco, but a majority of their security suite will be Cisco.

I have some experience with budget firewall platforms, like SonicWall and WatchGuard, but these are not really comparable to Cisco in terms of being direct competitors. It would be like me trying to compare a performance car against a budget economy car. It is not a fair comparison.

What other advice do I have?

I would probably ask, "How long do you want to keep the connection and intrusion events for?" You need to remember that Firepower Management Center can only keep a certain amount of events. I think you need to have that in mind as one criteria to make your decision against. 

You need to look at what hardware platform you are going to be deploying. We have a lot of customers who are running ASAs, but they are running the Firepower Threat Defense image on their ASA. For all intents and purposes, those ASAs act as FTDs. Now, try to remember those ASAs were never designed originally to run the FTD code. Now, they can run the FTD code, but some of the dedicated Firepower appliances have a split architecture. So, they have separate physical resources, CPU, and memory for running the traditional firewalling capabilities versus the next-generation firewall capabilities, like IPS, AMP for Networks, and AVC. Maybe, have a think about the hardware platform, because you need to try to assess what throughput you are trying to put through the firewall and how that will impact the performance of the box.

There is definitely some advantage moving to the dedicated Firepower appliances rather than putting the Firepower code on an ASA. Although, it does allow you to leverage an existing investment if you put the FTD code onto the ASA, but you need to be mindful of the limitations that it has. Also, if you are looking to do SSL decryption, then you need a much bigger firewall than you think you need because this puts a lot of overhead on the appliance. However, this would be the same for any vendor's firewall. It is not Cisco specific.

If 10 is the most secure, then our customers are typically in the middle, like a five, in terms of maturity of their organization’s security implementation. This will be because they won't necessarily have things like Network Access Control, such as Cisco ISE. They also won't necessarily have security analytics for anomaly detection, like Stealthwatch or Darktrace. For some of these more sophisticated security technologies, you need to be a large enterprise to be able to afford or invest in them.

While Firepower provides application visibility and control, we don't use it much simply because we use Cisco Umbrella. Firepower gives you application visibility control on a location-by-location basis. So, if we have a firewall at the head office or a firewall at the branch, then we get application visibility control by firewall. However, because we use Cisco Umbrella, that gives us very similar application and visibility control but on a global level. So, we tend to do application visibility and control more within Cisco Umbrella because we can apply it globally rather than on a site-by-site basis. Sometimes, it is useful to have that granular control for an individual site, but it is not something that we use all the time.

I would rate the solution as a nine out of 10.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Mike Bulyk - PeerSpot reviewer
Senior Director IT Security at a wellness & fitness company with 1,001-5,000 employees
Real User
Top 5
Mar 2, 2021
Given us protection and peace of mind in terms of attacks against our infrastructure from known or emerging threats
Pros and Cons
  • "It is one of the fastest solutions, if not the fastest, in the security technology space. This gives us peace of mind knowing that as soon as a new attack comes online that we will be protected in short order. From that perspective, no one really comes close now to Firepower, which is hugely valuable to us from an upcoming new attack prevention perspective."
  • "It has improved our organization's security posture dramatically and has definitely given us modern protection and peace of mind in terms of attacks against our infrastructure from known or emerging threats, so we can be protected against them."
  • "There is limited data storage on the appliance itself. So, you need to ship it out elsewhere in order for you to store it. The only point of consideration is around that area, basically limited storage on the machine and appliance. Consider logging it elsewhere or pushing it out to a SIEM to get better controls and manipulation over the data to generate additional metrics and visibility."
  • "There is limited data storage on the appliance itself, so you need to ship it out elsewhere in order for you to store it."

What is our primary use case?

It is for defense, protecting workloads from a distributed type of an environment. On-premises, we are hosting several different distributed user session type environments. In our case, it is remote desktop services, which enable users to go out and browse the Internet, in some cases to do legitimate services, and in other cases, it is more of a personal browsing session. In this case, the primary purpose is to protect those user sessions when they are accessing the Internet. The secondary use case is to protect these services and applications from inbound threats, e.g., Internet scanning, Internet exploit attempts, any sort of attack, reconnaissance, or anything of that nature coming from the public Internet.

Firepower is an add-on to Cisco ASAs that enables intrusion prevention detection and some additional advanced functionalities. We have both.

We have two on-premise data centers where Firepower is deployed.

How has it helped my organization?

In terms of logging, that has been a big benefit because it is a fairly straightforward and easy process to log results. We stream through a folder and that information goes out to Splunk. It delivers immediate value. While Firepower reporting is generally pretty good, there is some delay, as far as when information shows up and updates the internal Firepower reporting mechanism. What we found is if this information is streamed into a SIEM, then it can immediately apply additional enrichment on top of it and build slightly more relevant, near real-time reporting, in comparison to doing it directly from Firepower. In terms of value for Firepower data, the ability to stream that out as a log, then characterize and enrich it within the SIEM that is where we gain the most value from a security perspective.

The solution’s ability to provide visibility into threats is good. Combined with Cisco's own trend intelligence characterization as well as the creation and application of that sort of tag into the stream of data that Firepower detects, that immediately tells us which threat type it is: 

  • Does it belong to a threat group? 
  • Is it an IP block list?
  • Is it a URL block list? 
  • Is it a known threat? 
  • Which threat list does it belong to?

All this additional information is definitely useful. We treat it personally as set and forget because we are in the block mode - intrusion prevention mode. We don't let threats in. We err on the side of being overly protective. This is opposed to letting in threats, then detecting, identifying, and taking action on stuff that got through. Instead, we just block it. In our day-to-day operations, normally what was blocked is generally useful, but it's not operationally important.

It is set up to automatically apply the blocks and use the threat intelligence delivered by Talos as well as the intrusion prevention rules. All of that is entirely automated.

It has improved our organization's security posture dramatically. It has definitely given us modern protection and peace of mind in terms of attacks against our infrastructure from known or emerging threats, so we can be protected against them.

What is most valuable?

Intrusion prevention is its most valuable feature because of its effectiveness. Cisco is the largest security company and one of the largest threat intelligence services with Talos. Cisco can identify and immediately apply any new threat information into signature sets for their Intrusion Prevention tools, including endpoint. In our case, we are talking about Firepower. That scope is what results in is an almost immediate application of application prevention signatures against any upcoming network attacks. So, if there is a new vulnerability, some sort of high critical value globally, the Cisco team is typically able to identify and write corresponding detection or prevention signatures, then apply them across their toolset.

It is one of the fastest solutions, if not the fastest, in the security technology space. This gives us peace of mind knowing that as soon as a new attack comes online that we will be protected in short order. From that perspective, no one really comes close now to Firepower, which is hugely valuable to us from an upcoming new attack prevention perspective.

We are using Cisco Cloud Email Security and DNS security from Cisco as well as endpoint protection. The integration between these products is pretty good. The benefit is the ability of all these disparate tools to talk to each other and be able to take action, sort of feeding each other with newly intelligent detection mechanisms and passing that information on to the next tool, then taking action on that next tool based on information identified on the first tool. That is really the biggest benefit of using the ecosystem. So, we've optimized it. We leveraged Cisco's tech response, which connects with each of these tools. We definitely find value every day.

It was very easy to integrate with the SIEM, which is really our primary use case. Besides the Cisco ecosystem, it is integrating with a standalone separate SIEM solution, which is Splunk in our case. This was an easy, simple approach to accomplish. We had no issues or problems with that.

What needs improvement?

Try to understand if there is a need, e.g., if there is a need to log this information, get these logs out, and forward to some sort of a SIEM technology or perhaps a data store that you could keep it for later. There is limited data storage on the appliance itself. So, you need to ship it out elsewhere in order for you to store it. The only point of consideration is around that area, basically limited storage on the machine and appliance. Consider logging it elsewhere or pushing it out to a SIEM to get better controls and manipulation over the data to generate additional metrics and visibility.

In some cases, I could see how SIEM is not an option for certain companies, perhaps they either cannot afford it, or they do not have the resources to dedicate a security analyst/engineer who could deploy, then manage the SIEM. In most cases, Firepower is a useful tool that a network engineer can help set up and manage, as opposed to a security engineer. To make the solution more effective and appealing, Cisco could continue to improve some of the reporting that is generated within the Firepower Management Console. Overall, that would give a suitable alternative to a full-fledged SIEM, at least on a network detection side, application identification side, and endpoint identification and attribution side. Potentially, a security analyst or network engineer could then simply access the Firepower Management Console, giving them the visibility and data needed to understand what is going on in their environment. If Cisco continues to improve anything, then I would suggest continuing to improve the dashboarding and relevant operational metrics present within the platform, as opposed to taking those logs and shipping them elsewhere.

For how long have I used the solution?

About four years.

What do I think about the stability of the solution?

Once it is deployed, not much staff is required as long as the intrusion rules are specifically configured to automatically update. That is the primary thing. Then, the continuous periodic updates from Cisco apply operating system patches just to make sure that critical vulnerabilities are patched and operating system optimization is applied routinely. Strategy-wise, I would patch quarterly unless there was a critical vulnerability that Cisco would discover, then apply a patch against it. At which point, we would then patch our appliance.

The stability is very good. As far as I can tell, we don't have any issues with availability or stability.

What do I think about the scalability of the solution?

Cisco accounts for scalability by having different hardware recommendations, depending on what the throughput is, the required coverage is in terms of number of devices, the amount of traffic, etc. In our case, I don't see any issues. We are appropriately sized, but I could see how if someone's environment doubles, then someone should account for that by either procuring another appliance and separating some of the traffic flows or getting a bigger, more powerful system that can handle increase in throughput.

We try fitting to an ecosystem mentality. For example, we have four different Cisco products, which is technically a single ecosystem. If you were to think of it that way, then it is four different tools from Cisco. Then, there are two additional ones on the network, which makes six. There are additional two or three for an endpoint, plus another two or three for email, and another two or three for identities. So, I would say there are probably around 20 security solutions total.

The network team as well as the security team use it. Combined, that is approximately six people.

We are perfectly sized. I don't think there will be a need to increase the footprint or anything like that, at least for a while.

How are customer service and technical support?

I know that people typically say TAC is hit or miss. In my case, it was always a good experience. Whether it was Firepower related for licensing questions or email, I have never had any issues with Cisco TAC.

Cisco Talos is very good. They are very well-regarded and well-known. I respect the team. They know what they are doing. They are one of the best overall. They are probably the best threat intelligence organization out there. Their visibility is unparalleled, because the data that Cisco has access to and the telemetry that it's able to gather are quite amazing.

Almost all networks globally in the world are built with the Cisco products. The telemetry that it generates gives Cisco unparalleled visibility, and Talos steps into that. They are able to apply their analytics over that data and identify emerging threats before practically anyone else, but Microsoft. From that perspective, my organization appreciates what Talos is able to do. Cisco's intelligence is delivered through Talos, applying it to other products that are not Cisco, but we haven't gone down that path yet.

Which solution did I use previously and why did I switch?

We started with Firepower. It was one of the first products that helped secure our organization. We are close to sort of an advanced maturity, primarily compliance-driven. We are not there yet, but we are close to it. We are somewhere sort of in the high to middle area. We have sort of a high compliance-driven security and close to the compliance-driven area, but still slightly below it. We are still fine-tuning and implementing some security technologies. Then, within a year's time, these will be simply managed and audited.

How was the initial setup?

In my current place, I did not help set it up, but I did set it up previously as a dedicated intrusion detection and prevention tool with another security engineer. Honestly, the setup was pretty straightforward. This was a couple of versions behind. It definitely has well-understood requirements from a virtual machine and resources required perspective. No questions that came up.

For the dedicated intrusion appliance, we needed to identify where the most benefit would come from, so we identified the network space. The sort of choke point where we could apply the Firepower appliance in order to inspect the most traffic. In terms of efficiencies, the primary goal was to identify how to maximize the visibility using Firepower. We deployed it in a choke point and ensured that most of the traffic for the company goes through this intrusion appliance and the initial deployment occurred in a visibility mode only - No blocking, intrusion detection only. Then, with time, as we got comfortable with all the traffic that was being seen with a signature application across the traffic and understood the chances for false positives were low to none. At that point, we put it into prevention.

What about the implementation team?

If we needed to address something with Cisco directly regarding Firepower support, that was also addressed fairly quickly with no issues.

What was our ROI?

The automated policy application and enforcement saves us at least a third of an FTE per day. In terms of time, that is about 30 percent per day. By deploying the solution, we are saving $600 a week, which is significant.

In some cases, resources, like a security engineer, are actually hard to come by because they are expensive. Substituting some of that engineering time with an effective technology, like Firepower, is probably a good strategy.

What's my experience with pricing, setup cost, and licensing?

I know that licensing for some of the advanced solutions, like Intrusion Prevention and Secure Malware Analytics, are nominal costs. 

Which other solutions did I evaluate?

I have used one of Cisco's competitors and am fairly familiar with it: Palo Alto. I am also familiar with the Barracuda solution. I would say Palo is comparable with Firepower to some degree. The Barracuda solutions that I've used are nowhere near as close in terms of capability, metrics, user interface, or anything like that to Cisco.

Palo Alto and Cisco are about the same in terms of application visibility, user assignments, and attributions. They are comparable. On the threat side is where I think Firepower is better. It's able to identify and characterize better. It's also able to deliver metrics around that information in a clearer fashion. As an example, it is easier to extract fields and values in the log. It seems that the design of the appliance was focused around security, which is evident in how that information is being presented, both in the Firepower Management Console as well as in the log.

What other advice do I have?

On the IT infrastructure side, we are using Cisco hardware for the network. Then, as a security team, we are looking at adding Cisco's incident response solution, but we have not done it yet.

Firepower provides us with application visibility and control. We don't utilize it to the fullest extent. We rely on some additional tools like DNS, to identify applications being used across our endpoints. However, the Firepower deployment primarily protects the servers. So, on the servers, it is a controlled environment. Therefore, we do know the applications and services being used and deployed out of the servers.

Applying something like this to protect yourself from the Internet, which is where most of the threats come from, besides email. It guarantees that you are able to refocus your energy on internal processes: endpoints, people, etc. Intrusion Prevention is effective because it helps security teams refocus their efforts to build out other components, such as security pillars of the organization.

The solution is effective. My initial exposure to Cisco started through Firepower, since then I have understood that Cisco is moving towards an ecosystem approach. Basically, Firepower represents what I think Cisco stands for.

I would rate the solution as a nine (out of 10). 

It does what it needs to do and does it great with a good sense of confidence, allowing the team and me to focus on other things. If needed, we can always leverage that data to derive different values from it.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Buyer's Guide
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Updated: May 2026
Buyer's Guide
Download our free Cisco Secure Firewall Report and get advice and tips from experienced pros sharing their opinions.