Cisco Secure Firewall Reviews

I deployed the Cisco Secure Firewall at the Internet Edge for the most part.

We use the solution for deep packet inspection, Internet Edge functionality, IDS, and IDP.

The solution’s GUI could be better.

I have been using Cisco Secure Firewall for six years.

Cisco Secure Firewall is a scalable solution that allows you to add capacity.

The solution’s initial setup is straightforward.

The solution’s pricing is competitive.

I rate the solution's ease of management and configuration an eight out of ten. I would recommend Cisco Secure Firewall to other users based on what they want it for and a combination of price point and supportability.

Overall, I rate the solution an eight out of ten.

We deploy the firewall on the customer end and the customer can facilitate the VPN for their clients. We use Cisco Umbrella to secure their network and their endpoints.

We only work with Cisco products. We have been working with Cisco products for many years. In that way, we save time and we don't want to change to other vendors.

The security features are the most valuable. My customers find the security products very useful because nowadays there are many threats from the internet and other malicious users. The security products really help.

So far, Cisco Secure for securing infrastructure from end-to-end so that we can detect and remediate threats is good enough.

It should be easier for the IT management or the admin to configure products. For example, the firewall products are not very straightforward for many users. They should be easier to configure and should be more straightforward. 

Some competitors are very easy to configure, you don't need to spend a lot of time reading the documents and learning them.

I have been using Cisco products for ten years. 

The support is good. Sometimes it has a long waiting time. The waiting time depends on the products. For some products, for example, the Data Center solutions, you have to wait for an hour, even though they said that they escalated the case. 

Positive

The initial deployment should be more straightforward. It's not that straightforward at the moment.

The licensing is not good, it's confusing. I'm an engineer so I don't care about the actual price that much but the licensing part is confusing.

We've evaluated other solutions. We've been consulted to use competitors' products. There are things that are good with those competitors, but everything has two sides.

We choose Cisco because we are a Cisco partner, so we only recommend Cisco products. They believe in us, so we have a good relationship with them. 

I would rate Cisco Secure products an eight out of ten. 

My advice would be to use them. 

We use ASA firewalls to limit traffic between the networks.

We use an on-premises deployment model.

I like that it is easy to change the settings.

Cisco ASDM is a problem because it is old.

I've been working with it for a year, but my company has been using Cisco firewalls for 15 years.

We use Cisco Secure Firewall ASA 5506 and 5508.

Cisco Secure Firewall ASA's stability is good.

I recently had a case with technical support that took a couple of weeks to resolve. We use Cisco Smart Licensing and are not connected to the net. It was a big problem to get it to work. Cisco's technical support did not know how it worked, and I had to tell them how it worked. We haven't had interactions with technical support where there were more positive outcomes.

On a scale from one to ten with ten being the best, I would rate technical support at two.

Negative

The initial deployment is easy for this solution.

Overall, I would rate this solution at seven out of ten because Cisco ASDM needs to be updated.

We use it as a firewall or for UTM at the data center.

We like the standard firewall features. It's quite a capable box for UTM.

Sometimes my customers say that Cisco firewalls are a bit more difficult compared to Fortigate or Palo Alto. There is complexity in the configuration and the GUI could be improved.

I have been using Cisco ASA Firewalls for as long as I have been working here, which is seven years.

Once installed, it's quite stable. We don't have many issues after it's deployed. Both the hardware and software are quite stable.

As a firewall, it's in use all the time. Whether there will be increased usage depends on how security risks increase. But at the moment, there's no expectation for an increase in use.

Cisco's technical support is usually quite satisfactory, and we get a reasonable response in a reasonable time to any inquiry we make.

Positive

The initial setup is not that simple. I don't do the installation myself, but from what I hear it's more complicated than some of the other firewall products.

We usually do our installation in two or three hours. Our customers usually have between 10 and 50 users and they are generally IT admins.

We have three people who work in the field and manage deployments, and another five to 10 to manage the solution.

If you use the full functionality of Cisco ASA, it's worth the cost. But I don't think our company product is using the full capacity of the Cisco ASA.

Licensing, recently, has been getting more complicated. In particular, the Smart Licensing that came out is quite complicated. I don't know what's going on. Our sales team asks us questions about Smart accounts, but I don't know what it is and Cisco is making it so complicated. They call it Smart, but it's complicated. I prefer the traditional license where you buy it once.

When talking with our customers, I would not recommend our company's Cisco products for their security. It depends on their requirements, but if they want full security, I wouldn't say that Cisco ASA is the one choice.

My advice would be to do a PoC first.

We use this solution to provide firewall solutions for clients. We have been transitioning from ASA to FTD, since FTD has come out with new versions or upgrades.

This solution is very flexible and offers different functionality including firewalls and VPN connectivity. It checks a lot of boxes. It is an easy solution to learn how to use and the positive impact on our organization was apparent as soon as we implemented it. 

The CLI is the most valuable feature. We are moving towards FTD, which is more GUI based. The value of this solution lies in the fact that it is a standard platform that's been around for years and is always improving. This is important to us due to the necessity of ensuring cyber security. 

We are replacing ASA with FTD which offers many new features. 

We have been using this solution since 2009. 

This is a stable solution. 

This is a very scalable solution as long as you get the right hardware. 

Over the last two years, getting a response from the support engineers has been challenging. This could be due to the impact of COVID. 

We sell a lot of different firewall varieties including SonicWall, Cisco ASA, and FTD. 

When setting up the solution for our clients, we ensure they have the bandwidth they need and consider what their throughput needs are. The solution does require maintenance in terms of patching. This requires approximately six team members depending on how many moving parts there are for clients. 

We have seen a return on investment using this solution based on the fact that we are spending less money overall. 

The pricing for this solution is pretty fair. 

If it is possible, I would advise others to try out a demo with Cisco to test their firewalls. The biggest lesson I learned from using this solution is that there are many ways to achieve the same outcome. 

I would rate this solution a nine out of ten. 

We use this solution for company security and to define access and connection between different devices.

This solution made our organization more secure and gave us better control.

The access list is the most valuable feature of this solution. 

This solution could be more granular and user-friendly.

I have been using this solution for 12 years. 

This is a stable solution. 

This is a scalable solution. 

The technical support for this solution is good. I would rate it a seven out of ten.

Neutral

We use this solution together with Palo Alto, depending on the use case. 

The initial setup is straightforward and the deployment only takes a few hours. Our deployment strategy was to keep it simple. A large deployment of this solution can require up to 10 resources. 

The solution does require maintenance and we use an external service provider for this maintenance. 

I would rate this solution an eight out of ten. 

Our primary use case includes basic firewalls, VPNs, NAT, and our connections to customers.

It's used in our data centers to protect the network and customer circuits.

Cisco ASA Firewall has improved our organization by allowing connectivity to the outside world and into different places.

Cybersecurity resilience is very important to our organization. There are always threats from the outside, and the firewall is the first line of defense in protecting the network.

Cisco ASA Firewall is a well-known product. They're always updating it, and you know what they're doing and that it works.

It would be good if Cisco made sure that the solution supports all routing protocols. Sometimes it doesn't.

I've been using it for probably 10 to 15 years.

For the most part, it's stable.

It's a very scalable solution.

The technical support is very good, and I would give them a nine out of ten.

Positive

The pricing and licensing are getting more complicated, and I'd like that to be simpler.

We evaluated some Palo Alto and Juniper solutions, but Cisco ASA Firewall is better in terms of ease of use. You could get certified in it.

To leaders who want to build more resilience within their organization, I would say that the ASA, along with its features, is a good product to have as one of the lines of defense.

The solution does require maintenance. We have four network engineers who
are responsible for upgrading code and firewall rules, and for new implementations.

On a scale from one to ten, I would rate Cisco ASA Firewall a nine. Also, it's a very good product, and it compares well to others.

We use it for our VPN requirements. We wanted to allow people to work from home and we used the ASA to create VPNs through AnyConnect at the endpoints.

It has 

• allowed people to work from home when they otherwise couldn't
• improved response times when there are fires that need to be put out when people are not onsite.

The VPN feature is the most valuable to us because it accomplishes the task well. We're able to do everything we need to do.

I would like to see them update the GUI so that it doesn't look like it was made in 1995.

I've been using the Cisco ASA Firewall for between one and two years.

It's been very stable. I don't think we've ever had an issue with it failing entirely.

It scales well. We've had no issues ramping things up.

We're going to expand our usage of it. We rolled it out to about 200 users and now we're going to expand that to about 1,000 users out of our 3,000-user base. It has been really good.

The tech support is excellent. I've always gotten really good tech support from Cisco.

Positive

We did not have a previous solution.

The pricing could always be cheaper.

The solution always requires maintenance. I have about two people who are the "experts" and they help maintain it pretty well.

Cyber security resilience has been extremely important for our organization because of our customers' demands for security. The ASA has really helped to accomplish that with the VPN. My advice to leaders who are looking to build resilience is don't go cheap, and make sure you have backup solutions and high availability.

It's a good, robust firewall and VPN solution, with lots of knobs to turn. It is effective at what it does.

We use them for VPNs and as firewalls, of course. We wanted to protect the network and have secure communication with our peers.

They secure the network and ensure our network is always available.

They are easy to maintain.

I would like to see them add more next-generation features so that you don't need a lot of appliances to do just one task. It should be a single solution.

I have been using Cisco ASA Firewalls for nine years.

In terms of stability, it is a really good product and platform. Overall, it's great.

It's not really cost-effective when it comes to scalability. It is a really expensive product if you go to the modular firewalls. You need to get new appliances to get new features.

Tech support is good but it could be improved on some points.

Neutral

I have used Fortinet, Check Point, and Palo Alto firewalls. Most of those solutions have everything integrated into them so you don't need multiple appliances. You get a single solution for your network. It would be better to have a centralized firewall, from Cisco, that can do everything.

The initial deployment was straightforward. The last implementation of an ASA took us about one to two weeks.

Our implementation strategy was to have good architecture and to have all the requirements for the project beforehand. Everything went really smoothly because of that.

We needed four or five people for deployment, including field techs and network engineers.

For clean and easy protection of an enterprise, it is a really good product. It can be also deployed as a virtualized solution in data centers.

We use it for VPN access for our two-factor authentication. We were looking to get access through AnyConnect, to gain access to devices behind boundaries and firewalls.

It has improved things greatly by giving us easier and better access, easier configuration, and allowing users to gain the access they need. We have also had less downtime using these firewalls.

AnyConnect has been very helpful, along with the ability to use LDAP for authentication. It's very robust and we are able to do many different things that we were looking to do.

The ASAs are being replaced with the new Firepowers and they have a different type of structure in the configuration to be able to migrate from one to the other.

I have been using Cisco ASA Firewalls for 20 years.

The stability is very good. It has been a very stable environment. Since the new AnyConnect came out, it's been very easy to use and very much self-sufficient.

You can vary scalability from very few users to thousands of users.

Technical support has been very helpful at times, helping us to know what bugs and what things are getting fixed in the next releases.

Positive

As an architecture team, we had a pretty good idea of what we wanted to do and how we wanted to do it, so it was pretty straightforward and easy. We have each one across many different avenues and many different boundaries, so each one took about a day to deploy.

We needed two to three people to deploy them and another one to go over some things to make sure everything was good to go.

There is routine maintenance, keeping it up to date and making sure the licensing versions are all good to go. We have a four-man team for maintenance and they work a regular shift of eight hours.

We used a reseller, FedData. Our experience with them was good.

It took us about six months to see benefits from our ASA Firewalls. We've seen return on our investment in terms of the timeframe of downtime, and the ability to get users connected faster and more easily has been a big benefit.

The pricing of the products isn't terrible. They're not too expensive. They're a little more expensive than other products, but you are getting the name, the company, and the support.

It's also nice that you can buy different avenues of licensing, depending on how you want to go about using them.

We buy a support license to get support if we have any issues or problems or need help on how we want to implement things.

We evaluated other options, but that was a long time ago. We went with Cisco because it is so robust as well as because they have been able to integrate their solutions into many different architectures. That makes their products easier to use.

Each use case is different and things depend upon your cost analysis and how much you need. We have these firewalls in different avenues over about 30 different sites.

The biggest lesson from using the solution is being agile which has included learning to understand how to use the ASDM and figuring out how to configure everything—the little nuances—and what can and can't be done on the CLI.

These firewalls, along with the upcoming Firepower that they're being replaced by, are going to be very good assets for two-factor authentication and VPN access.