We helped a customer to configure a new data center network. We provided the core firewalling. Between virtual routing instances, or virtual networks, we had two Firepower 2130s in HA. We did the routing and firewalling between the VRS and, in the same data center, we have an internet edge firewall also set in HA that provided the routing and firewalling to the internet and to Azure. In the same data center we had two ASAs for out-of-band management. If an error occurred in the data center, we could VPN into the ASA and troubleshoot the routing issues in the data center.
Systems Engineer at a tech services company with 11-50 employees
Default intrusion prevention engine helps identify malicious code and prevent it from being pushed into the system
Pros and Cons
- "The most important features are the intrusion prevention engine and the application visibility and control. The Snort feature in Firepower is also valuable."
- "On the VPN side, Firepower could be better. It needs more monitoring on VPNs. Right now, it's not that good. You can set up a VPN in Firepower, but you can't monitor it."
What is our primary use case?
How has it helped my organization?
I have customers that have migrated from Cisco ASA to Cisco Firepower. They have benefited from the change because they have much more visibility into the network. An ASA is often used as a Layer 3 to 4 firewall. We allow networks and ports. But a Firepower firewall has the default intrusion prevention engine, so you can allow it to https on port 443, but it can also look into the packet, with deep packet inspection, and see if there is malicious code that is trying to be pushed into your system. It's a much more secure product than just having a Layer 3 to 4 firewall. It is a Layer 3 to 7 firewall.
We also use Cisco Talos, and when we configure a Firepower, we set the automatic update to get the latest vulnerabilities and databases, Snort rules, geolocation database, and security intelligence from Talos. Our customers aren't benefiting directly from Cisco Talos, but they are benefiting from having a product like Firepower that has connections to Talos.
The dynamic access policy functionality, and the fact that in Firepower 7.0 the feature has one-to-backward compatibility with the Cisco ASA Firewall, is a game-changer. Our customers have begun to transition from Cisco ASA to Cisco Firepower and because they get this capability, there are more and more VPN features. And when they shift from ASA to Firepower, they go from Layer 3 to Layer 7 visibility, instead of only going from Layer 3 to 4. They gain through the visibility they get from a next-generation firewall. They get more visibility and a more secure solution.
What is most valuable?
For Firepower the most important features are the intrusion prevention engine and the application visibility and control. The Snort feature in Firepower is also valuable.
For ASA, the most valuable feature is definitely the remote access VPN solution. The AnyConnect solution is very scalable and stable—there are no errors or flaws—which is necessary in today's world when we're all working remotely. The remote access VPN for ASA is very good.
When it comes to application visibility and control, both ASA and Firepower can provide them but the AVC feature is mostly used in Firepower. You can allow or disallow many applications through Firepower, through the access control policy.
If you configure Firepower correctly, it is good when it comes to threat visibility. It is proficient. It is the state of the art when it comes to blocking threats, network-wise. If you use it with an SSO encryption, and use your own features, blacklists, security intelligence, intrusion prevention, and access control points—if you are using it with every feature—Firepower can block most threats on your network. But it can't stand alone. It is necessary for the clients to have AMP for Endpoints, Cisco Umbrella, and Cisco ISE. If you're using Firepower as a standalone device, it can block, say, 20 or 30 percent more than the ASA can. But if you're using all of the security features from Cisco, you get much more security. It's like an onion's layers. The more layers you have, the more protection you have.
The ease of use with the new version of Firepower is more or less the same when compared to other versions of Firepower. But the dashboard has received a refresh and it's easier to use now than before. Overall, the ease of use has been increased.
What needs improvement?
On the VPN side, Firepower could be better. It needs more monitoring on VPNs. Right now, it's not that good. You can set up a VPN in Firepower, but you can't monitor it.
Firepower Management Center is slow. It could be better. And the Firepower Device Manager doesn't have all the features that the ASA has, and that's despite the fact that it's almost the same product. Cisco could use many more features from ASA in Firepower Device Manager.
Buyer's Guide
Cisco Secure Firewall
March 2026
Learn what your peers think about Cisco Secure Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,696 professionals have used our research since 2012.
For how long have I used the solution?
I have used Firepower for two years and I have worked with all Firepower models: Firepower 1000 Series, 2000 Series, Firepower 4000. I have never had my hands on a Firepower 9300, but it's mostly the same as the 4000 and 9000 Series. I have also used Firepower Management Center, virtual, the 1000 Series, and the 1600. I have also used Firepower virtual devices, the Firepower Next-Generation Firewall Virtual (NGFWv).
I was using Firepower 7.0 for around 10 weeks on a beta program. I was using it more or less every other day. I have been using it quite a lot.
What do I think about the stability of the solution?
If you stay on the recommended releases, Firepower is very stable. Cisco has had a lot of trouble and issues with Firepower since they acquired Sourcefire, and some of the issues or problems are still there. But if you stay on the recommended releases you shouldn't hit that many errors or bugs. It can be stable, but it can also be very unstable if you jump on the newest release every time.
What do I think about the scalability of the solution?
Firepower scales well if you have the 4100 Series or 9300 Series. They can scale and you can cluster the devices. Otherwise, you can only add one device, but that's more for the small customers. But if you get up to the high-end series of Firepower, it scales very well.
We have customers that have 100 or 200 clients but we also have customers that have 20,000 endpoints. They are using several different appliances. Two devices for internet edge, two devices for core infrastructure, and two devices for VPN. We help customers of all sizes.
How was the initial setup?
First you have to configure the Firepower Device Manager, or Firepower Management Center. When you bootstrap it or do the initial config, you type in the IP address, host name, and DNS. When you have the IP configuration in place, you can log in to the Firepower Management Center and start building policies that suit your needs. When you have all the policies, you can add or join Firepower devices to the Firepower Management Center. After adding the devices to the Firepower Management Center, you can then apply the policies that you built in the first place, through the devices, and that will affect the behavior on the devices.
Which other solutions did I evaluate?
ASA is best for VPN solutions, site to site, remote access VPN. It's for everything that is connected with VPN solutions. For every other feature, Firepower is better. While Firepower is getting better for VPN, it's not where it should be yet.
I have tried configuring Zyxel firewalls. I have never logged in to Check Point or Palo Alto. From my point of view, Firepower is better than Xyxel when it comes to application visibility and control.
I did use competitive solutions many years ago, so things might have changed with them. But I would say that Cisco Firepower is a bit more complicated if you are an inexperienced user. If you are setting up a firewall for the first time, other vendors have an approach that makes it easier. Cisco Firepower it's more detailed and you can do more complicated configurations than you can with some competitors. It is easier for us to approach customers with Cisco Firepower, because we can do more detailed configurations compared to what customers can get from other vendors.
With SecureX, you can get more value out of the product, especially if you're using all the security features from Cisco. In that situation, you will definitely get more out of SecureX. When you do that you can integrate all of your Cisco products into SecureX and you can correlate all the data in one place, with a single pane of glass. In that way, you get a lot more value for money with Cisco Firepower and SecureX. You will get the full value if you combine it with other products, but if you only have Cisco Firepower then SecureX will not provide that much added value.
What other advice do I have?
Have a plan. Find out how much bandwidth and throughput you need before you implement it because if you don't scale it well from the start, it can slow down your environment. Keep in mind that it adds so much security that the total data throughput can take a hit.
We have many customers, but in general, many of our customers are using all the tools they can to secure their infrastructure, such as AMP, Umbrella, and Firepower. Many companies are doing what they can to secure their network and their infrastructure. But there are also customers that only have a firewall. In today's world that's not enough to secure the network at all, but that's a decision the customer has to live with. We have tried to push them in the right direction. But the majority of our customers have a secure infrastructure.
The other Cisco products or services our customers are using in conjunction with their firewall include AMP, AnyConnect, cloud mail Email Security Appliances, Cisco ISE, and Web Security Appliances. We are only a Cisco partner. We don't do HP or Check Point or Palo Alto, so our customers do have a lot of Cisco features. For regular use, the integration among these Cisco products is pretty easy, but I have also worked with these products a lot. But it's easy to implement a firewall solution on Firepower and you can tweak it as much as you like. ASA is also easy to set up and configure, in my opinion, but I'm a security professional. For a regular user, both products can be pretty cumbersome.
Firepower 7.0 gives you visibility into how it inspects the packets, but it's tough to say how deep or how much visibility you get. However, if you have a Layer 4 firewall, it is clear that a Layer 7 firewall gives you more visibility, and you can see the packets that the application connection is using, meaning which application is using them. It's not how much visibility you get but, rather, the fact that you get Layer 7 visibility.
Cisco Secure Firewall has reduced our operational costs because it is faster to deploy configurations to firewalls. But when using it, it's more or less the same as it was before 7.0. The amount of time it saves when deploying configurations depends on how often you deploy policies or how many changes you have. But if you compare 7.0 to earlier versions, deployment time has been reduced from five to 10 minutes down to two to five minutes. If you make all the changes at once and only do one deployment, the time saved is not that big of a deal. But if you do one change and deploy, and another change and deploy, and another change and deploy, you will save more time.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
Senior Systems Engineer at a tech services company with 201-500 employees
Helpful in creating policies for fast-changing environments and provides good visibility and protection
Pros and Cons
- "Feature-wise, we mostly use IPS because it is a security requirement to protect against attacks from outside and inside. This is where IPS helps us out a bunch."
- "The visibility for VPN is one big part. The policy administration could be improved in terms of customizations and flexibility for changing it to our needs."
What is our primary use case?
We use it to segment the east and the west traffic in our data center. We also use it on the internet edge and for VPN termination.
We use its multiple versions. We use the virtual and the physical ones. We have multiple Cisco Firepower 9300, and we also have a few Cisco Firepower 4100.
How has it helped my organization?
It helps in protecting against threats from outside and within our data center. With the enhancement in the newest version 7.0, visibility is where we always wanted it to be. The introduction of the Unified Events feature really helps us out daily.
It enables us to implement dynamic policies for dynamic environments. With the recently added Dynamic Attributes feature, we are able to create more dynamic and fast-changing policies. In our data center, workloads tend to go up and down very quickly, and that's why dynamic policies are important. Because the workloads in our data center are fast-moving, we need to be able to change our firewall policy accordingly and quickly. That's what makes it a very important feature for us.
Snort 3 IPS allows us to maintain performance while running more rules. Our performance has
definitely increased after migrating to Snort 3. Rules are easier to implement. We also like the underlying antivirus advancements that they made with the new architecture, which increases its benefit for us.
What is most valuable?
The VPN and the login enhancements that were introduced in version 7.0 are invaluable to us. That was something that was missing before.
Feature-wise, we mostly use IPS because it is a security requirement to protect against attacks from outside and inside. This is where IPS helps us out a bunch.
It is good in terms of the overall ease to use in managing it. Some of the things need some tuning, but overall, it is good.
What needs improvement?
The visibility for VPN is one big part. The policy administration could be improved in terms of customizations and flexibility for changing it to our needs.
For how long have I used the solution?
I have been using this solution for about six years.
What do I think about the stability of the solution?
Its stability is quite good. We couldn't find any issues.
What do I think about the scalability of the solution?
Its scalability is very good due to clustering.
In terms of our plans to increase its usage, it has everything we need. We don't plan to add anything more because it has all that we need as of now.
How are customer service and technical support?
Their support is not perfect. Sometimes, you get the feeling that some of the support engineers don't have a deep knowledge of the product, but there are some engineers who are able to help.
Which solution did I use previously and why did I switch?
Most of our clients were on Cisco ASA.
How was the initial setup?
I wouldn't call it extremely straightforward, but I wouldn't call it complex either. Its deployment took about a day.
In terms of the deployment strategy, we create our deployment plans for ourselves and our customers. The deployment plan depends on the environment.
What about the implementation team?
We deploy it ourselves.
What was our ROI?
It is very hard to say because we don't measure that. It is also very difficult to measure if it has helped in reducing our firewall operational costs.
What's my experience with pricing, setup cost, and licensing?
Its pricing is good and competitive. There is a maintenance cost.
It includes SecureX that makes it cost-effective as compared to the other solutions where you have to pay for XDR and SOAR capabilities.
What other advice do I have?
Technically, it is a very good firewall, but some improvements need to be done on the management side. I would advise getting a consultant or someone from Cisco to help you in implementing and using this firewall to its fullest extent.
We don't use workload integration as of now. We also don't use its dynamic policy capabilities to enable tight integration with a secure workload at the application workload level. Similarly, we don't use the solution's tags for VMware, AWS, or Azure for dynamic policies implementation in the cloud.
I would rate Cisco Firepower NGFW Firewall an eight out of 10.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Cisco Secure Firewall
March 2026
Learn what your peers think about Cisco Secure Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,696 professionals have used our research since 2012.
Project Engineer at Telindus B.V.
Talos continuously enriches intelligence so that you get information about upcoming threats on time
Pros and Cons
- "The most important feature is the intensive way you can troubleshoot Cisco Firepower Firewalls. You can go to the bit level to see why traffic is not handled in the correct way, and the majority of the time it's a networking issue and not a firewall issue. You can solve any problem without Cisco TAC help, because you can go very deeply under the hood to find out how traffic is flowing and whether it is not flowing as expected. That is something I have never seen with other brands."
- "The Firepower FTD code is missing some old ASA firewalls codes. It's a small thing. But Firepower software isn't missing things that are essential, anymore."
What is our primary use case?
Telindus, our company, is an integrator. We sell Firepower and we do use it ourselves. I use all the different versions of the product.
We either replace our customers' other brands of firewalls with Firepower, or we upgrade their old Cisco ASA Firewalls to the new Firepower firewalls. The type of device we advise them to install depends on the customer's requirements and the throughputs needed.
Our primary use case for Firepower is for big networks.
What is most valuable?
The most important feature is the intensive way you can troubleshoot Cisco Firepower Firewalls. You can go to the bit level to see why traffic is not handled in the correct way, and the majority of the time it's a networking issue and not a firewall issue. You can solve any problem without Cisco TAC help, because you can go very deeply under the hood to find out how traffic is flowing and whether it is not flowing as expected. That is something I have never seen with other brands. That is why, when people move from another brand to Cisco, they never leave Cisco. They see that advantage.
Something I like about Firepower, in general, is that it still relies on the old ASA code. That's something customers really like because when they go into the CLI, they remember, "Oh, that's the ASA, that I am familiar with," but it's enriched with all the next-gen features of Snort. When a customer has knowledge of the ASA codes, they can do intensive troubleshooting because they know the device.
Customers also like Talos, which is the intelligence behind all of Cisco's security products, including Firepower. Talos is very good and is actually the most important part of a security product. It's important that you have something in the background that is continuously enriching intelligence so that you get information about upcoming threats on time. That keeps you protected as soon as possible when a Zero-day happens. Something that customers like about Cisco Firepower, in combination with Talos intelligence, is that full-time people are working in the background to provide information to Cisco security products.
Customers really want visibility into their networks. For example, they want identity management and that is something you can use Firepower for. With it, in addition to an IP address going somewhere, you can also see the username. That's a big advantage of Firepower, and can be set up quite easily.
Also, in very large networks, our customers use Cisco DNA Center. They have automation orchestration for their access network and that works seamlessly with Cisco Firepower firewalls. Security Group Tags can be used from DNA to an edge Firepower firewall. That way, they have microsegmentation within their access network for DNA. And they can extend that to their firewall rules for Firepower.
Our customers also use Cisco ISE to get user information. ISE is connected to DNA Center. That is something that Firepower works seamlessly with, and we do sell it a lot. We sell a lot of Cisco's other security equipment, and they all send their information to SecureX. Having more Cisco security products means your security information is becoming enriched within the SecureX platform. The integration among these Cisco products is more than easy. Cisco documents everything, in detail, when it comes to how to integrate the different parts. I've never had an issue with integrating Cisco security products with each other.
And for smaller networks, like those our government customers have, what they like about Cisco Firepower, and why they purchase it nine out of 10 times, is its ease of use and the reporting in Firepower Management Center. That is something they really like. They can look up things themselves and they like the SecureX integration.
What needs improvement?
The Firepower FTD code is missing some old ASA firewalls codes. It's a small thing. But Firepower software isn't missing things that are essential, anymore.
For how long have I used the solution?
I've been using Cisco Firepower NGFW Firewall since it came out; from the time Cisco started to use the name Firepower and they bought Snort. That's when they put in the next-generation features.
What do I think about the stability of the solution?
Firepower is rock-stable. So far, I have not seen any failed firewall. The only thing that was not quite stable in the past was Firepower Management Center, but since version 6.6 that has also been rock-stable. I haven't had any failed components in the last couple of years. I did have them two years ago and further in the past, where firewalls were not functioning and needed a reboot, but since 6.6, the stability is very good. We don't have priority-one tickets anymore.
What do I think about the scalability of the solution?
In the Netherlands, where I work, we don't have very big customers requiring very high throughput. So I cannot say anything about clustering where you can pile different ASAs or Firepower devices together to increase performance when you require it.
But scalability, in general, is pretty hard. Competition-wise, sometimes it's hard to sell Cisco security products because, in my opinion, Cisco is quite honest about the real throughput they are able to provide. Other vendors may be giving figures that are a little bit "too perfect." Sometimes it's hard for us to sell Cisco firewalls because a customer says, "Well, when I go to other brands they say they have double the throughput for half the price." Well, that's great on paper, but...
In general, after we have installed Cisco firewalls, our customers are very pleased by the performance. They also like that they can tweak settings to get more performance out of the firewall by enabling specific policies for specific traffic, and by disabling inspection for very internal data center traffic. That provides a big boost to the overall firewall performance. When a customer complains that we didn't scale it correctly, and they say it's not performing as well as they expected, I'm always able to tweak things so that it performs the way the customer requires.
How are customer service and technical support?
I have interacted with Cisco's technical support many times. Nowadays, it sometimes takes a while to get to the person with the correct knowledge, but that is happening in the world in general. First-line people are common around the world and they are trying to figure out if an issue is actually a second-or third-line issue. But when you do reach the correct department, and they know that you are knowledgeable and that you are really facing a high-priority issue or a strange behavior, Cisco's support does everything it can to help you fix things, including involving the development department. I'm very happy with their tech support.
Which solution did I use previously and why did I switch?
Most of the time we replace Sophos, Check Point, SonicWall, and Fortinet firewalls with Cisco firewalls. Customers really like the overall integration with SecureX. They see the advantage of having more security products from Cisco to get more visibility into their security. We also replace old, non-next-generation firewalls from Cisco; old ASAs.
How was the initial setup?
The initial deployment of Firepower is a straightforward process. For me, it's pretty easy. If you have never worked with it, I can imagine it might be complex.
Cisco makes it easier all the time. You can now deploy a remote branch by managing the device on an external interface. In the beginning, with previous software versions, that was hard. You needed to configure the file as a remote branch, but for that you needed the central Firepower Management Center to configure it and you didn't have a connection yet. It was a big issue to set up an initial firewall remotely when there was no connection to the Management Center. But that's been fixed.
In general, you just put down some management IP addresses and configure things so that the devices see each other and it starts to work. It's far from complex.
Generally, the initial setup takes four hours. The implementation strategy depends on the customer. I always have a conversation with the customer upfront. I explain how the connectivity works for Cisco Firepower, and then I say that I want to be in a specific subnet field. Then I start configuring the basics, and that is the part that takes about four hours, for Firepower Management Center and two firewalls in HA. Then, I start to configure the firewalls themselves, the policies, et cetera.
Which other solutions did I evaluate?
I have experience with SonicWall, Fortinet, Juniper, and Sophos firewalls, among others. We work with Fortinet and Palo Alto. It's not that we only do Cisco. But I can say from my experience that I am really more convinced about Cisco products.
What customers really like about Cisco, the number-one thing that they are really happy about within Firepower—and it was also in the old ASA code, but it's even more a feature in Firepower—is that the configuration is in modules. It's modular. You have different policies for the different functions within your firewall, so that your access control policy is only for your access lists and that's it. You have a different network address translation policy. It's all separated into different policies, so a customer knows exactly where to look to configure something, to change something, or to look at something which is not working properly.
Also, with Cisco, when a customer is not totally certain about a change he's going to make, he can make a copy of the specific access control policy or the NAT policy. If something doesn't go right, he can assign the copied policy back to the device and everything is back to the way it was.
These are the biggest advantages our customers see. When a customer doesn't have any knowledge about firewalls, I can explain the basics in a couple of hours and they have enough familiarity to start working with it. They see the different modules and they know how to make a backup of a specific module so that they can go back to the previous state if something goes wrong.
What other advice do I have?
My advice is "buy it." A lot of people prefer a specific brand and it's fairly hard to convince them that something else, like Cisco, is not bad, as well. They are so convinced about their existing firewall that they want to keep that brand because they are familiar with it and they won't need to learn a new firewall. It's hard for a customer to learn how a firewall works in the first place.
But my advice is that people should read about how Cisco security, in general, is set up and how it is trying to protect them with Talos. They need to understand that Cisco security is very good at what it does. They shouldn't blindly believe in what they have at the moment. I always hear, "My firewalls are good enough. I don't need Cisco. I will just buy the same ones, but new." Cisco Firepower is superior to other firewalls and people should not be afraid to dive in. By educating themselves about the firewall, they will be fine in managing it.
Practically speaking, Cisco firewalls are easier to manage than the firewalls they have at the moment, but they need to make the leap and try something else. That is the hardest part. When I do show them what they are capable of, and how you can configure all kinds of different things, they start to understand.
We don't have many customers that use other vendors' security products together with Firepower. We convince nine out of 10 customers to go over to Cisco fully. We do have customers who don't do that, and then we try to find a way to get the solutions to work together. For example, we try to integrate other brands' switches or firewalls with Cisco security products, but most of the time that is pretty hard. It's not the fault of Cisco. It requires that the other brands speak a protocol language that will support integration, but in the end, it's not perfect and the integration does not work very well. The majority of the time, we are not able to integrate into other security products. Cisco is using standard protocols, but the other vendor is abusing some sort of protocol and then it doesn't work well.
I don't prefer using applications in firewall rules, but our customers do use the application visibility and control, and it works perfectly. Firepower is very good at recognizing the application and is very good at showing you the kind of application that has been recognized. Customers use that in their access control policy rules, and I have never heard bad things about it. Cisco Firepower works very well in recognizing applications.
I get questions from customers because they do not understand threat messages generated by Firepower. Sometimes, it's hard to read what exactly the message is saying. In my opinion, that is not something that is specific to Cisco security or Firepower, rather it is an issue with security in general. Most networking people get these fancy firewalls and they get fancy security events. It's hard for some of them to understand what is meant, and what the severity level is of the message. It's more that a networking guy is trying to read security events. Firepower is doing a good job, but customers sometimes have problems understanding it and then they stop looking at it because they don't understand it. They assume that Firepower is taking the correct actions for them.
Firepower is not a fire-and-forget box. It is something you actually do have to take a look at. What I tell customers is, "Please enable Impact-One and Impact-Two messages in your mailbox, and if it's really something that you cannot understand, just forward it to me and I will take a look for you. Most of the time they are not very high-impact messages. There are only one or two high-impact messages per month.
There are customers who say, "We want you to review the messages in Firepower once a week." I have a look at them when I have time. We try to help the customer check security events once a week or so. That's not great, but it's always a question of finding a good balance between the money a customer can spend and the security aspects. When we do monitor all the events, 24/7, for a customer, you can imagine that it is quite expensive.
I configure every customer's automatic tweaking of IPS policies so that the IPS policy is enabled for the devices seen by Firepower, for recognition of what kinds of clients and hosts are in the network. Other than that, we do not do a lot of automation within Firepower.
Since 7.0, I don't have a lot of things to complain about. If I do have suggestions for improvements, I will give them during the beta programs. The speed of the FMC is very good. The deployment time is much better. They added the policy deployment rollback. That was something I really missed, because if I destroyed something I was able to undo that. Now, for me, it's actually almost perfect.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Reseller
Deputy Manager at Star Tech Engineering Ltd
Automated policy application and enforcement free up time for us
Pros and Cons
- "The dashboard is the most important thing. It provides good visibility and makes management easy. Firepower also provides us with good application visibility and control."
- "One issue with Firepower Management Center is deployment time. It takes seven to 10 minutes and that's a long time for deployment. In that amount of time, management or someone else can ask me to change something or to provide permissions, but during that time, doing so is not possible. It's a drawback with Cisco. Other vendors, like Palo Alto or Fortinet do not have this deployment time issue."
What is our primary use case?
We use it for malware and IPS.
How has it helped my organization?
The automated policy application and enforcement have freed up time for us, on the order of 30 percent.
Also if one Cisco antivirus implementation is the subject of an attack, all other Cisco implementations get that information rapidly, in real time. All the other firewalls are in sync when it comes to malware attacks, through the update of the database. That is good.
The visibility it provides into threats is good. Every day we find lots of malware attacks targeting our network, but they don't get through to the network.
What is most valuable?
The dashboard is the most important thing. It provides good visibility and makes management easy. Firepower also provides us with good application visibility and control.
Cisco Talos is well known around the world and everyone trusts Talos for malware intelligence. It is number one. It is also the most secure for Snort rules. It is more secure than others because its real-time analysis is better.
In addition, Firepower Management Center is helpful.
We also use Cisco ISE and the integration between it and Firepower is okay.
For how long have I used the solution?
I've been using Cisco Firepower NGFW Firewall for four or five years.
What do I think about the stability of the solution?
It's a stable product.
What do I think about the scalability of the solution?
The scalability is good.
How are customer service and technical support?
Their technical support is good. When my NOC or my engineers have needed support the feedback I've had is that tech support has been good at critical moments. They have given us good service.
How was the initial setup?
There was no issue with the initial setup. It's straightforward because Cisco gives us lots of documentation. It's not a big deal, for me. In four or five years I have deployed 35 to 40 Firepowers for financial organizations and corporate offices.
Which other solutions did I evaluate?
We also use Palo Alto, Fortinet, Sophos, and Check Point.
One issue with Firepower Management Center is deployment time. It takes seven to 10 minutes and that's a long time for deployment. In that amount of time, management or someone else can ask me to change something or to provide permissions, but during that time, doing so is not possible. It's a drawback with Cisco. Other vendors, like Palo Alto or Fortinet do not have this deployment time issue.
The other issue is the upgrading process, with Cisco. Sometimes, if we use a standalone device we need to create maintenance windows at that time and we need to restart Firepower. But with other vendors, like Palo Alto, there is no need to update in that way.
If they mitigated these two things, Cisco would be number-one in the world in the security domain.
What other advice do I have?
We have not integrated Firepower with Cisco SecureX because it needs IOS 6.6. It's a limitation. If we have an external device, we would need downtime and in a financial organization, management will not allow us the downtime.
In my experience, the deployment procedure with Cisco is not the easiest, it's not plug-and-play. I hope that Cisco will give us that type of implementation.
Overall, I would rate Firepower at eight out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Senior Network Engineer at BCD Travel
User friendly and easy to use GUI, but stability and scalability need improvement
Pros and Cons
- "If you compare the ASA and the FirePOWER, the best feature with FirePOWER is easy to use GUI. It has most of the same functionality in the Next-Generation FirePOWER, such as IPS, IPS policies, security intelligence, and integration and identification of all the devices or hardware you have in your network. Additionally, this solution is user-friendly."
- "We cannot have virtual domains, which we can create with FortiGate. This is something they should add in the future. Additionally, there is a connection limit and the FMC could improve."
What is our primary use case?
We are currently using this solution as a VPN and an internet firewall in some locations. In our data center, we are still using FortiGate as an internet firewall but we are evaluating other options.
What is most valuable?
If you compare the ASA and the FirePOWER, the best feature with FirePOWER is easy to use GUI. It has most of the same functionality in the Next-Generation FirePOWER, such as IPS, IPS policies, security intelligence, and integration and identification of all the devices or hardware you have in your network. Additionally, this solution is user-friendly.
What needs improvement?
We cannot have virtual domains, which we can create with FortiGate. This is something they should add in the future. Additionally, there is a connection limit and the FMC could improve.
For how long have I used the solution?
I have been using Cisco Firepower NGFW Firewall for approximately three years.
What do I think about the stability of the solution?
The solution is not stable. There seems to be always some issues. This is not ideal when you are running a system in a data center environment.
What do I think about the scalability of the solution?
There is room for improvement in the scalability of this solution.
How are customer service and technical support?
I was satisfied with the support we received.
How was the initial setup?
When I did the installation three or four years ago it was challenging.
What's my experience with pricing, setup cost, and licensing?
This solution is expensive and other solutions, such as FortiGate, are cheaper.
Which other solutions did I evaluate?
I have evaluated FortiGate firewalls and when comparing with this solution there is no clear better solution, they each have their pros and cons.
What other advice do I have?
I would recommend a Next-Generation firewall. FortiGate has a Next-Generation firewall but I have never used it. However, it would be similar to the Cisco Next-Generation FirePOWER, which has most of the capabilities, such as running all the BDP sessions and having security intelligence in one system.
I would recommend everyone to use this solution.
I rate Cisco Firepower NGFW Firewall a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of ICT Infrastructure and Security at City of Harare
Stable and reliable, requiring very little support
Pros and Cons
- "The features that are most valuable within the firewall are the IPS as well as the Unified Communications. We also really like the dynamic grouping."
- "An area for improvement is the graphical user interface. That is something that is coming up now. They could make the product more user-friendly. A better GUI is something that would make life much easier."
What is our primary use case?
We use it for intrusion prevention and in our VPN that is connected to our head office. It provides protection and security and node clustering. It gives us all the security features that we need within our environment.
What is most valuable?
The features that are most valuable within the firewall are the IPS as well as the Unified Communications. We also really like the dynamic grouping.
What needs improvement?
An area for improvement is the graphical user interface. That is something that is coming up now. They could make the product more user-friendly. A better GUI is something that would make life much easier. Traditionally, Cisco products have been command-line-based.
For how long have I used the solution?
The Cisco ASA Firewall has been in our environment for the past seven years.
What do I think about the stability of the solution?
The product is very stable. We've not had any challenges with it in all this time. It performs very well.
What do I think about the scalability of the solution?
We have 2,000 users who connect through this product. We are planning to increase use as we go, toward the end of the year.
How are customer service and technical support?
The technical support has been excellent. When there have been any issues, they've always been there for us.
How was the initial setup?
The initial configurations were straightforward, not complex at all. It took us just two days to finalize things.
What about the implementation team?
We did most of the setup in-house, but we also had assistance from our partner.
What's my experience with pricing, setup cost, and licensing?
We pay annually and there are no costs in addition to the standard fees.
Which other solutions did I evaluate?
When you compare Cisco ASA Firewall with Sophos, they are more or less the same in terms of functionality.
What other advice do I have?
Cisco ASA Firewall is very stable and very reliable. It requires very minimal support, once you configure it and put it in your environment. You don't need to attend to faults or issues. Once you install it and plug it in, it is good to go.
We have been using the ASA Firewall for a long time, and it is an advanced product for our current use. In terms of improvement, there's not much that can be done to it. It is a solid product, very effective, and it does its job well.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr Technical Consultant at a tech services company with 51-200 employees
Best documentation, good price, and very reliable with useful remote VPN, site-to-site VPN, and clustering features
Pros and Cons
- "The remote VPN and IPsec VPN or site-to-site VPN features are valuable. The clustering feature is also valuable. We have two ISP links. Whenever there is a failover, users don't even get to know. The transition is very smooth, and the users don't notice any latency. So, remote VPN, site-to-site VPN, and failover are three very powerful features of Cisco ASA."
- "Cisco has the best documentation. You can easily find multiple documents by searching the web. Even a child can go online and find the required information."
- "There is huge scope for improvement in URL filtering. The database that they have is not accurate. Their content awareness and categorization for URL filtering are not that great. We faced many challenges with their categorization and content awareness. They should improve these categorization issues."
What is our primary use case?
We are using Cisco ASA Firewall 5525 for network security. We needed a network security solution that can take care of the network security and URL filtering. We also wanted to create site-to-site VPNs and have remote VPNs. For all these use cases, we got Cisco ASA, and we are pretty happy with it.
What is most valuable?
The remote VPN and IPsec VPN or site-to-site VPN features are valuable. The clustering feature is also valuable. We have two ISP links. Whenever there is a failover, users don't even get to know. The transition is very smooth, and the users don't notice any latency. So, remote VPN, site-to-site VPN, and failover are three very powerful features of Cisco ASA.
Cisco has the best documentation. You can easily find multiple documents by searching the web. Even a child can go online and find the required information.
What needs improvement?
There is huge scope for improvement in URL filtering. The database that they have is not accurate. Their content awareness and categorization for URL filtering are not that great. We faced many challenges with their categorization and content awareness. They should improve these categorization issues.
What do I think about the stability of the solution?
It is very reliable.
What do I think about the scalability of the solution?
It is scalable. Cisco is pretty popular with organizations, and many customers are using it. It is suitable for all kinds of customers. It can cater to small, medium, and large organizations.
How are customer service and technical support?
I have interacted with them many times. I have been on a call with their technical support continuously for 48 hours. They were very prompt. In terms of technical support and documentation for switching, firewall, and routing solutions, no one can match Cisco.
How was the initial setup?
Its initial setup was very straightforward. Its documentation is very easily available on the web, which is very useful.
What's my experience with pricing, setup cost, and licensing?
Their pricing is very aggressive and good. Even a small company can afford it. I am happy with its pricing. Its licensing is on a yearly basis.
What other advice do I have?
I would recommend this solution to others if they are not specifically looking for URL filtering and want to use it for their infrastructure. It is a perfect and very reliable solution, but it lacks when it comes to URL filtering.
I would rate Cisco ASA Firewall a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network security engineer at a tech services company with 1,001-5,000 employees
A simple and reliable firewall with best support and very good netting, routing, and VPN functionalities
Pros and Cons
- "Netting is one of the best features. We can modify it in different ways. Site-to-site VPN is also an awesome feature of Cisco ASA. The biggest advantage of Cisco products is technical support. They provide the best technical support."
- "Cisco should work on ASDM. One of the biggest drawbacks of Cisco ASA is ASDM GUI. Cisco should improve the ASDM GUI. The configuration through ASDM is really difficult as compared to CLI. Sometimes when you are doing the configuration in ASDM, it suddenly crashes. It also crashes while pushing a policy. Cisco should really work on this."
What is our primary use case?
I am using Cisco ASA 5525 for netting, routing, and site-to-site VPN. We have two sites. I am using Cisco ASA Firewall on one site and Check Point Next-Generation Firewall on another site.
How has it helped my organization?
We have integrated it with Cisco Anyconnect. This feature has been very good for us during the lockdown.
What is most valuable?
Netting is one of the best features. We can modify it in different ways. Site-to-site VPN is also an awesome feature of Cisco ASA.
The biggest advantage of Cisco products is technical support. They provide the best technical support.
What needs improvement?
Cisco should work on ASDM. One of the biggest drawbacks of Cisco ASA is ASDM GUI. Cisco should improve the ASDM GUI. The configuration through ASDM is really difficult as compared to CLI. Sometimes when you are doing the configuration in ASDM, it suddenly crashes. It also crashes while pushing a policy. Cisco should really work on this.
For how long have I used the solution?
We have been using this solution for one and a half years.
What do I think about the stability of the solution?
It is stable and reliable. If you are looking for security from Layer 1 to Layer 4, Cisco ASA is good, but if you are looking for Layer 7 security, deep security, and malware detection, this is not the right product. You have to use some other product.
What do I think about the scalability of the solution?
We have more than 400 employees. We are currently not thinking of increasing its usage because we need more security, and Cisco ASA is not good for Layer 5 to Layer 7 security.
How are customer service and technical support?
The biggest advantage of a Cisco product is technical support. They provide 24/7 support on 365 days. Their technical support is one of the best. I would rate them a ten out of ten.
How was the initial setup?
Cisco ASA is very not complex. It is a very simple firewall. If you are configuring it through CLI, it is easy. If you configuring it through ASDM, it will be more difficult for a beginner engineer.
It takes around two to three days to cover all the parameters. It is very easy to deploy in an existing network, which is one of the main advantages of Cisco ASA.
What's my experience with pricing, setup cost, and licensing?
We are happy with its price. Licensing is on a yearly basis for technical support. There is one license for technical support. There is another license for IP Version 2 VPN and IPS.
Which other solutions did I evaluate?
I considered pfSense, but when I checked the reviews, pfSense's reviews were really bad, so we purchased Cisco ASA.
What other advice do I have?
I am very happy with this product in terms of netting, routing, and VPN functionalities. If you are a small organization with around 100 people and you are not thinking of Layer 7 security, deep security, and malware detection, Cisco ASA would be very useful and cost-effective for you.
I would rate Cisco ASA Firewall an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: March 2026
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