Cisco Secure Firewall Reviews

The solution is primarily used for protecting the environment, or the cloud environments for our customers.

All the specific features you find within the NextGen firewall are quite useful. The touch intel feature is specifically useful to us. We deliberately choose this kind of product due to its set of features. 

The implementation is pretty straightforward.

The security market is a fast-changing market. The solution needs to always check if the latest threats are covered under the solution. 

It would always be helpful if the pricing was improved upon a bit.

In a future release, it would be ideal if they could offer an open interface to other security products so that we could easily connect to our own open industry standard.

We've been using the solution for about five or more years at this point.

The solution is stable. It's very reliable. It doesn't crash or freeze and doesn't seem to be plagued by bugs or glitches.

The solution can scale quite well. A company that needs to expand it can do so easily.

In our case, we have clients with anywhere between 1,000 and 10,000 users.

We have our own in-house team that can assist our clients should they need technical support. They're quite knowledgeable and can handle any issues.

I also have experience with Fortinet and Check Point.

The implementation isn't complex. It's straightforward. However, it also depends on the specifications of the customer. Normally we check that out first and then we can make a judgment of how to best implement the solution.

Typically, the deployment takes about two days to complete.

In terms of maintenance, we have about five people, who are engineers, who can handle the job.

We deliver the solution to our customers.

You do need to pay for the software license. In general, it's a moderately expensive solution. It's not the cheapest on the market.

We're a partner. We aren't an end-user. We are a managed security provider, and therefore we use this solution for our customers.

We always provide the latest version of the solution to our clients.

Typically, we use both cloud and on-premises deployment models.

I'd recommend the solution to others. It's quite good.

On a scale from one to ten, I would rate it at an eight.

We primarily use the solution for the various firewalls.

Cisco is powerful when it comes to detecting intrusions. It's better than, for example, Fortinet.

Cisco has multiple products - not just firewalls. The integration between other items provides a powerful end-to-end solution. It's nice and easy. There is one management system and visibility into all of the features. Using the same product is more powerful than using multiple systems. Cisco is known by most customers due to the fact that at least they have switches. However, when clients say "we need an end-to-end option" Cisco is there.

The stability is very good.

Technical support services are excellent.

Before an ASA, it was a live log. It was easy and comfortable to work with. After the next-generation firewall, Firepower, the live log became really slow. I cannot reach the information easily or quickly. This has only been the case since we migrated to next-generation firewalls.

There is some delay between the log itself. It's not really real-time. Let's say there's a delay of more than 20 seconds. If they had a monitoring system, something to minimize this delay, it would be good.

It would be ideal if I could give more bandwidth to certain sites, such as Youtube.

I work with Fortinet also, and I find that Fortinet is easier now. Before it was Cisco that was easier. Now Fortinet is simpler to work with.

On firewall features, Fortinet is better. Cisco needs to become more competitive and add more features or meet Fortinet's offering.

I've been using the solution since about 2003, when I originally implemented it.

The solution is extremely stable. We don't have any issues whatsoever. It doesn't have bugs or glitches. It works well. Occasionally, it may need patches, however, there's very little downtime.

The scalability of the solution is very good. We have no trouble expanding the solution.

They have multiple products that fit in multiple areas. They also have virtual firewalls, which are working well in virtualization systems. They have the data center firewalls feature for data centers. It's scalable enough to cover most of the use cases that might arise.

Cisco offers excellent technical support.  They're useful and very responsive - depending on the situation itself. Sometimes we require the support of agents and we've found Cisco to have one of the best support systems in the market.

I also work with Fortinet, and it's my sense that, while Fortinet is getting easier to use, Cisco is getting harder to deal with.

The initial setup is not complex at all. It's pretty straightforward.

A full deployment takes between two and three days. It's pretty quick to set up.

The pricing is neither cheap nor expensive. It's somewhere in the middle. If you compare it to Fortinet or Palo Alto, Fortinet is low and Palo Alto is very high. Cisco falls in the middle between the two.

As far as deployment options go, they often have more wiggle-room with discounts, especially for larger deployments. Therefore, in general, it ranges closer to Fortinet's pricing.

We're partners with Cisco, Fortinet, and Palo Alto.

I work with on-premises deployments and virtual firewalls, however, I don't use the cloud.

The solution works well for medium-sized enterprises.

Overall, I would rate the solution nine out of ten.

I'd recommend users to layer in solutions. At the perimeter, if they have two tiers, I'd recommend Palo Alto as the first and then Cisco ASA as the second. Cisco can work on the data center or Fortinet. In the case of Fortinet, they have the best backline throughput from all of the other products.

I like them mostly because they don't break and they have great diagnostics. If something is awry, you can generally figure it out. And of course, everybody has a VPN, but I like the security of their VPN.

They should improve their interface and ensure that people actually know what they're doing before they start programming; that would make me happy. But that's never going to happen — it's a total pipe dream.

Some of the next-generation stuff that Cisco is doing now allows you to add web filtering and provides more security inside the device. That's why we were looking at the Next-Generation Firewall.

I have been using this solution since they developed it.

I've had a couple of issues. Way back, they had a power supply that had to be changed out. They also had some issues with the 5500 series. Other than that, they're pretty rock-solid.

Within their limitations, yes, they're scalable. You don't want to put a 5506 in when you need a 5525 — you'll never get it there. If properly sized, they're scalable, but you can't make a 5506 a 5525 — there're different processors and everything. You have to know where you're going. You have to know your customer first.

The tech support is good. The documentation is verbose almost to the point of being confusing if you don't know what it is you're looking for.

It's only confusing if you have somebody who is not familiar with it. They give you every option in great detail, so you can spend time searching through a manual that you might not otherwise. Here's an example: take Sophos or SonicWall — let's say the manual for SonicWall is 25 to 30 pages; that same Cisco documentation is going to be three times that size or more.

It's not that it needs to be simplified, the people using it need to be knowledgeable. It is not a novice box, we'll put it that way.

We've been with Cisco for a long time. We've used their routers and gadgets for years and years.

The initial setup is quite straightforward.

I would guess that the market value of Cisco is going to be towards the higher-end. I don't know that it's the highest, but feature for feature, I'd say it's probably well-priced.

Cisco ASA Firewall Is not as much of a plug and play solution as some of the others. You just need to make sure that you do your research.

On a scale from one to ten, I would give Cisco ASA Firewall a rating of nine.

My primary use case with Cisco Firepower NGFW is implementing, configuring, maintaining, and troubleshooting lab and customer devices in both lab and production environments.

Using best practices for configuration, as well as fine-tuning intrusion policies and utilizing as many of the features that the firewall has to offer, which are feasible in said environment.

Overall, I am confident to say that I have worked with every flavor of Cisco Firepower NGFW, be it their older IPS-only sensors, ASA with Firepower services, as well as the FTD sensor itself.

Cisco Firepower NGFW has improved our organization by giving us the opportunity to protect both our network and our customer's environments. Being able to work with the device in a lab environment and utilizing the whole feature set is really easy with the Evaluation licenses of 90 days on the FMC. The only thing that you need is an environment with enough resources to virtualize both the FMC and FTD sensors.

I would like to emphasize the easy-to-use evaluation period of the Cisco Firepower NGFW because many other firewall vendors lack this and it is a real pain having to test everything in production environments because you cannot build a good lab environment without paying for licenses.

The most valuable feature that Cisco Firepower NGFW provides for us is the Intrusion policy. 

Again, with that being said, I cannot shy away from giving kudos to all of the other features such as AVC (Application Visibility and Control), SSL Decryption, Identity policy, Correlation policy, REST API, and more.

All of the features that are incorporated in the Cisco Firepower NGFW are awesome and easy to configure if you know what you are doing. Things almost always work, unless you hit a bug, which is fixed with a simple software update.

I believe that the current feature set of the device is very good and the only thing that Cisco should work on is improving the user experience with the device. 

Also, they need to ensure that all of the implemented features are working as they should, and able to integrate with more third-party software in an easier manner.

As it stands currently, Cisco is doing this, but I am not confident enough to say that their QA team is doing as good a job as they should as there have been software releases that were immediately pulled back the same day as they were released.

I have been working with Cisco NGFW for almost five years as of 2020.

I have seen devices working without any issues and/or without a reboot of the device for many years (although I do not recommend this) running on base versions of the software, and I have seen an out-of-the-box fresh install having many stability issues. However, overall my impression is that the most recent software versions are very stable without any evident underlying issues.

Keep your software up-to-date and the solution should be stable.

Cisco Firepower NGFW has a large variety of devices that are able to accommodate every company's needs, be they small or large. Overall, the scalability of the devices is very good.

Experience with Cisco TAC has been awesome almost always. The SLAs are kept every time, which is very hard to get from any of the other firewall vendors. I have not seen any other vendor get you a proficient engineer on the phone within 15 minutes.

Cisco ASA and Firepower NGFW is the first firewall solution that I have and am still using.

Once you deploy a few of these devices, the initial setup is really straightforward and easy to do unless the position of the firewall on the network needs you to do some connectivity magic in order for it to work.

All of the implementations that we have done are with in-house teams, so I have no overview of the vendor team.

Cisco, as we all know, is expensive, but for the money you are paying, you know that you are also getting top-notch documentation as well as support if needed. In some cases, this may save you a lot of money or stress, which is why everyone who uses Cisco solutions loves them.

I have worked with many other firewall vendors in both production and lab environments such as CheckPoint, Palo Alto, Fortinet, Juniper, but to be honest I find Cisco's firewall solutions and Palo Alto's firewall solution to be the best.

I believe that Cisco Firepower NGFW is the future leader in NGFW, with only maybe Palo Alto being the main competitor. This is very good, as we all know that having a rival is good for us, the users :) 

We primarily use it for our clients. We have one or more at each client site - or multiple locations if they have multiple locations.

Typically our clients are up to about 500 users. Most of them are smaller than that, but they go as large as 500. They're using the solution for the full next-gen firewall stacks - intrusion protection, URL filtering, advanced malware protection, or so-called AMP. Those are the three subscription services that Cisco sells. All of our clients have those subscription services enabled at their main location. Typically, they're just protecting users that are behind the firewall. We also use it for site-to-site VPN, and we use it for client-to-site VPN.

In terms of our clients, security is one of those things that, ideally, nobody notices. It improves the functioning in the sense that you don't get hacked. However, from a noticeable, management point of view, the URL filtering is a pretty significant enhancement. People are able to block access to various websites by category. It isn't revolutionary. Lots of products do this. However, it's a nice sort of add-on to a firewall product.

At the end of the day, the solution offers good productivity enhancement to a company.

Cisco's support is great. 

For experienced users, they are pretty much able do anything they want in the interface with few restrictions.

The command-line interface is really useful for us. We script basic installations and modifications through the command-line, which is considered sort of old school, and yet it allows us to fully document the changes that we're making due to the fact that we can save the exact script that was applied and say, "Here are the changes that we made." 

We can have less experienced people do initial takes on an install. They can edit a template, and we can have a more experienced person review the template, and then apply it, and we don't have to worry about whether anyone inexperienced went into certain corners of the interface and made changes or whatever.

Everything is all documented in the file or in the command line script that gets uploaded to the device. It gives us great visibility.

I would say that in inexperienced hands, the interface can be kind of overwhelming. There are just a lot of options. It's too much if you don't know what you are looking for or trying to do.  

The GUI still uses Java, which feels out of date today. That said, it's an excellent GUI.

The biggest downside is that Cisco has multiple firewall lines. The ASA line which is what we sell, and we sell most of the latest versions of it, are kind of two families. One is a little older, one's a little newer. We mostly sell the newer family. Cisco is kind of de-emphasizing this particular line of products in their firewall stable. That's unfortunate. 

They have the ASA line, Meraki, which is a company they bought some years ago where all the management is sort of cloud interface that they provide rather than a kind of interface that you manage right on the box. They also bought Snort and they integrated the Snort intrusion detection into the ASA boxes. In the last couple of years, they've come out with a sort-of replacement to Snort, a line of firewalls that don't use IOS.

It's always been that the intrusion prevention and the based firewalling features had separate interfaces within IOS. They've eliminated IOS in this new product line and built it from the ground up. We haven't started using that product yet. They have higher performance numbers on that line, and that's clearly the future for them, but it hasn't reached feature parity yet with the ASA. 

The main downside is that it feels a little bit like a dead end at this point. One needs to decide to move to one of these other Cisco lines or a non-Cisco line, at some point. We haven't done the research or made the plunge yet.

What I would like to see is a more inexpensive logging solution. They should offer either the ability to maintain longer-term logs right on the firewall or an inexpensive server-based logging solution. Cisco has logging solutions, however, they're very high end.

We've been using the solution for 20 or more years. It's been well over two decades at this point.

The solution is solid. It's a big advantage of choosing Cisco. There are no worries about stability at all.

The scalability of the solution is good. Within our customer base, it is absolutely scalable. You can go very large with it. However, if you really want the highest speeds, you have to move off of the IOS ASA line and onto the newer stuff.

Typically our clients cap out at 500 employees.

Technical support is excellent. They are extremely knowledgeable and responsive. It'd rate the ten out of ten. We're quite satisfied with the level of support Cisco provides.

We did use Juniper's NetScreen product on and off for a while. We stopped using it about ten years ago now.

We had previous experience with the Cisco gear, so we were comfortable with it, and Juniper bought the NetScreen product and sunsetted it. You had to move into a different firewall product that was based on their equivalent of IOS, something called Juno OS, and we didn't like those products. Therefore, when they sunsetted the Juniper products, we looked around and settled on Cisco.

Due to the fact that we're experienced with it and we've scripted the command line, it's extremely simple for us. That said, I think it's complex for somebody that doesn't know the IOS platform.

We're Cisco resellers.

We're always on the latest version. I don't actually keep track of the version numbers myself, however, part of what the service that we provide for our clients is updating their firewalls to the latest version.

We use multiple deployment models. We use both on-premises and cloud versions. They are also all different sizes, according to the requirements of the company.

I'd advise other companies considering Cisco to be sure to factor in the cost of the ongoing security subscriptions and the ongoing SmartNet into the purchase price. Those things, over the years, represent more than the cost of the firewall itself - significantly more. However, I'd advise others to get the security subscriptions due to the fact that it really dramatically increases the security of the solution overall.

On a scale from one to ten, I'd rate them at an eight. We love the product, however, we feel like it's not Cisco's future direction, which is the only reason I would downgrade its score. To bring it up to a 10, they'd have to make it their main product line again, which they aren't going to do.

Our primary use case for this solution is to improve network security. 

The maturity of our company's security implementation depends on our clients. Some of our clients really need a lot of work but some of them are advantaged. We are major implementors for Cisco. 

We implement it for our clients and we also use it internally. Our security maturity is advanced. We have been in IT business for over 75 years. We have major netowrk firewall experts in the company, so we know what to do. 

Our company uses more than thirty security tools. Ideally, we would use an end to end unified tool. But network security is far from that so we need to use multiple tools. 

Firepower has been used for quite a few enterprise clients. Most of our clients are Fortune 500 and Firepower is used to improve their end to end firewall functionality. 

The most valuable feature is the intelligence. It sends a warning for a potential attack, a zero-day attack. It sends us an advanced warning. We really like this feature. 

We use other Cisco tools for switches, routers, and AppDynamics. We also use their wireless tool. We are Cisco's biggest partner, so we use the majority of their solutions. This is one of the reasons people become a Cisco-shop, because of the integration. 

The integration between these products isn't perfect. 

Firepower provides us with application visibility and control. We have a standard evaluation procedure with around 136 criteria. We have a team that does the evaluation and there were viruses reported.

In terms of its ability to provide visibility into threats, we put a different application to be tested. We check how much we can see. What kind of network traffic goes through different devices. We know what's going on. If something went wrong, we see the attack, we know where and which attack. We put it into our testing center. You can never get 100% visibility. Sometimes we can't detect until the damage is done. That is the danger of being in the firewall business. You never know what kinds of tricks a hacker will use. It's endless work.

Talos is pretty decent. It offers smart intelligence. It helps my team detect what is going on. Without it, the ability of the power stations would be much less. Talos is one of the reasons that we go with Cisco. It is a big advantage.

We use automated policy application and enforcement. Any of the networks are very complex. It has freed up a lot of our time. Now, it's much better but it's still far from enough. We have saved 90% of our time due to the automation. 

Firepower has improved our enterprise defense ability by a lot. 

We use the whole suite of Cisco device management options. Compared to ten years ago, I have seen a lot of improvement, but it's still far from enough. I wish the intelligence will be improved. There is a big learning curve now. If a new gear comes into place, then the first three months aren't so accurate. With machine learning, it is getting better. The intelligence should be there from day one. But it will still need to learn the environment and which attack is the most common.

We are still trying to figure out the best practices for harmonizing policies and enforcement across heterogeneous networks. It's something new. More and more applications are going onto the cloud and we need the hybrid Firepower ability. 

The intelligence has room for improvement. There are some hackers that we haven't seen before and its ability to detect those types of attacks needs to be improved.

There is a bit of an overlap in their offerings. Which causes clients to overpay for whatever they end up selecting. 

I have been using Firepower for 3 years. 

I see a lot of improvement in terms of stability but it's still not 100%. We still have bugs and things will go wrong that will cause the system to not function and we will have to reboot and restart. That is something that Cisco should fix. 

The scalability is reasonable and okay. 

One of the clients we have has 21,000,000 node. 

We use their support a lot. In my view, they need a lot of improvement. A lot of the representatives are far away and they don't have a lot of knowledge. You need to get to level two or three for them to be able to help. My team is very experienced so it takes a lot for us to make a call to technical support. We need to talk to the right person to work out the issue. The support structure is not able to reach the right level right away. This is a problem that Cisco needs to work a lot to improve one. 

We also use Palo Alto, Check Point, Fortinet, Juniper, and Microsoft. 

Cisco came into firewalls much later. I would say they're top ten but they're not number one yet. They need to do more work. Cisco does better than the smaller players. 

The best firewall option is Palo Alto. 

Considering the expertise and the way they detect an advanced attack, Palo Alto is better than Cisco. 

Compared to many years ago, the configuration is much more simplified. It is still not one button to get it all done. It's not easy enough. It hasn't reached the level where a junior staff member can get the job done. 

For my enterprise environment, the deployment goes wave by wave. It can take six to eight weeks. We do a rolling upgrade. It's not something that can be done in one action because the network is so huge and complex. 

We have a uniform implementation strategy. We have a standard upgrading proceeding. We do testing and verify and then we put it into production.  

We are the integrators and consultant team. 

18 months

Be careful

Yes

Get your homework done. Get to know in-depth what Cisco can do and compare it with Palo Alto. If you're happy with Cisco, go for it but Palo Alto is the safer choice. 

I would rate it an eight out of ten. 

We are a Cisco partner and we implement solutions for our customers who are generally in the banking sector and other private sectors.

They are using it as a data center firewall and to secure their internet connections. Our customers usually integrate the firewall with ISE, with a Firepower module for IPS, and there are some NAC solutions.

The solution enhances the performance of the network. It blocks most of the threats and it updates attack signatures so it protects customer data better. The loss of data would be a crisis for any customer. With the deep inspection and analysis and the threat updates, it gives you more protection and safety.

Our clients use automated policy application and enforcement. For example, when you have a very big deployment or a bank needs to deploy more branches, this saves a lot of time when doing the implementation. Similarly, when you add more users or you add more devices, when you create a profile of the policies, they will be available in a matter of minutes, regardless of the number of branches or users or applications. It reduces the time involved in that by 75 percent.

The traffic inspection and the Firepower engine are the most valuable features. It gives you full details, application details, traffic monitoring, and the threats. It gives you all the containers the user is using, especially at the application level. The solution also provides application visibility and control.

The integration between the ASA and Cisco ISE is very easy because they are from the same vendor. We don't face any integration problems. This is one of the valuable points of Cisco firewalls. They can be easily integrated with different Cisco security products.

Our clients also use other products with Cisco ASA, such as Aruba ClearPass and different NAC solutions. The integration of these other products is also easy with Cisco. 

It integrates with email security and Firepower. For example, if you have an attached file infected or you have attacks through email, the traffic will be forwarded to the email security and it will be blocked by the firewall. It gives you a clear view of the file and it can be blocked at every stage, protecting your network from this threat.

One of the best parts is the traffic management and the inspection of the traffic packets. The Device Manager is easy to use to supervise things, and the Firepower application gives you clear threat detection and blocking of all threats. Cisco also provides a better analysis of the traffic.

In addition, Talos is an enhancement to Cisco firewalls, and provides a better view.

The device management options, such as Firepower Device Manager (FDM), Cisco Firepower Management Center (FMC), or Cisco Defense Orchestrator (CDO) add a lot of enhancements in the initial deployment and configuration. In migrating, they can help to create the migration configuration and they help in managing encryption and automation. They add a lot enhancements to the device. They make things easier. In the past, you had to use the CLI and you could not control all this. Now you have a GUI which provides visibility and you can easily integrate and make changes.

When I deal with other firewalls like Palo Alto or Fortinet, I think there is some room for performance tuning and enhancement of the ASA. I'm not saying there is a performance issue with the product, but when compared to others, it seems the others perform a little bit better.

There could be enhancements to the cloud part of the solution. It's good now, but more enhancements would be helpful.

Finally, security generally requires integration with many devices, and the management side of that process could be enhanced somewhat. It would help if there was a clear view of the integrations and what the easiest way to do them is.

I have been using Cisco ASA NGFW for more than 10 years.

The ASA is stable. There may be some small stability issues, when compared to others, but it is a stable product. There could be enhancements to the ASA in this area when compared to other vendors, but it is not a problem with the product.

It is scalable, with virtualization and other features.

In terms of future-proofing our customers' security, we recommend the ASA. We have tested it in large environments and it's working well. The lesson I have learned from using Cisco ASA is that Cisco's research is continuous. They provide enhancements every day. It's a product for the future.

Technical support is a very strong point in Cisco's favor. I would rate it very highly. The support is excellent.

The setup is of medium difficulty. It is not very complex. Generally, when working in the security field, things are a little bit complex because you are integrating with many vendors and you are defending against a lot of different kinds of attacks.

The amount of time it takes to deploy the ASA depends on the complexity of the site where it is being set up. On average, it can take about a week. It could be that there are many policies that need to be migrated, and it depends on the integration. For the initial setup, it takes one day but the amount of time it takes beyond that depends on the security environment.

Our customers definitely see return on investment with Cisco ASA because when you protect your network there is ROI. If you lose your data you have a big loss. The ROI is in the security level and the protection of data.

The value of the pricing needs to be enhanced from Cisco because there are a lot of competitors in the market. There is room for improvement in the pricing when compared to the market. Although, when you compare the benefits of support from Cisco, you can adjust the value and it becomes comparable, because you usually need very good support. So you gain value there with this device.

My advice is to take care of and monitor your policies and be aware of the threats. You also have to be careful when changing policies. When you do, don't leave unused policies around, because that will affect performance. You should have audits of your firewall and its policies and follow the recommendations from Cisco support.

Among the things I have learned from using Cisco ASA is that integration is easy, especially with Cisco products. And the support helps you to integrate with anything, so you can integrate with products outside of the Cisco family as well.

We use the Cisco firewall for a number of things. We've got VPN tunnels, IPsec tunnels. We also use it for basic network layer filtering for our internal service, because we have a number of services that we offer out to clients, so that is the first device that they come across when they get into the network.

We have a network of six remote sites and we use proxy to go to the internet, and from the internet Cisco is the first line of defense. We have internet banking services that we offer to our clients, and that also makes use of the Cisco firewall as the first line of defense. And we've got a number of servers, a Hyper-V virtual environment, and we've got a disaster recovery site.

We had VAPT (vulnerability assessment and pen testing) done by external people to see our level of security from inside and outside and they managed to find some deficiencies inside. That's when they recommended that we should put in network access control. By integrating the ASA with Cisco ISE, that is what we are trying to achieve.

The whole idea is to make sure that any machines that are not on our domain should not be able to connect to the network. They should be blocked.

We also have Cisco switches deployed in our environment. All our active switches are Cisco. The ASA is integrated with them. This integration was done by a combination of our Cisco partner and in-house, because we did this at the time of setting up the infrastructure in 2016.

The benefits we see from the ASA are connected to teleworking as well as, of course, having the basic functionality of a firewall in place and the prevention of attacks. The VPN is also helpful.

Among the most valuable features are the reports which are generated according to the rules that we've put in place to either block traffic or report suspicious attempts to connect to our network. They would come standard with any firewall and we're always monitoring them and taking any corrective steps needed.

We have the ASA integrated with Cisco ISE for network access control. The integration was done by our local Cisco partner. It took them about a month to really get the solution up and running. I would like to believe that there was some level of complexity there in terms of the integration. It seems it was not very easy to integrate if the experts themselves took that long to really come up with a working solution. Sometimes we had to roll back during the process.

Initially, when we put it up, we were having issues where maybe it would be barring things from users completely, things that we wanted the users to access. So we went through fine tuning and now I think it's working as we expect.

We have been using Cisco ASA NGFW since 2016, when we launched.

The ASA is utilized 100 percent of the time. It's up all the time as it's a perimeter firewall. It's always up. It's our first line of defense. It's quite robust, we've never had issues with it. It's very stable.

We haven't maxed it out in terms of its capacity, and we've got up to about 200 users browsing the internet at any given time. In terms of throughput, we've got an ASA 5525 so it handles capacity pretty well. There aren't any issues there.

We have a Cisco partner, so if ever we did have issues we'd go through them, but up until now — this bank has been open for four years — we've never had an issue with the Cisco firewall.

We went with Cisco because it's a reputable brand and we also have CCNP engineers in our team as well. It's the brand of choice. We were also familiar with it from our past jobs.

The ROI is the fact that we haven't been attacked.

It's a brilliant firewall, and the fact that it comes with a perpetual license really does go far in terms of helping the organization in not having to deal with those costs on an annual basis. That is a pain point when it comes to services like the ones we have on FortiGate. That's where we really give Cisco firewalls the thumbs up.

From the point of view of total cost of ownership, the perpetual licensing works well in countries like ours, where we are facing challenges with foreign exchange. Trying to set up foreign payments has been a challenge in Zimbabwe, so the fact that we don't have to be subscribed and pay licenses on an annual basis works well. If you look at FortiGate, it's a good product, but we are always under pressure when renewal time comes.

Where Cisco falls a bit short is because of the fact that, if I want IPS, I have to buy another license. That's why I have my reservations with it. If I want Cisco AnyConnect, I have to buy another license. That's where we have challenges. That's unlike our next-gen FortiGate where everything comes out-of-the-box.

My advice is "go for it," 100 percent. If ever I was told to implement a network, ASA would definitely be part and parcel of the solution.

The biggest lesson we've learned from using the product is about the rapid growth of the product's offerings.

In terms of the maturity of our organization's security implementation, I would like to believe that we are about midway. We still need to harden our security. We need to conduct penetration testing every two years and, resources permitting, maybe yearly. The guys out there who do cyber security crimes are becoming more and more advanced, so there is a need for us to also upgrade our security.

We have a two-layer firewall setup, which is what is recommended as the standard for the payment card industry. We probably need solutions linked with cloud providers from the likes of Cisco, and to put in some bank-grade intrusion detection solutions. Because we have already adopted two technologies, Cisco and FortiGate, we might be looking at solutions from those two providers.

We're also looking at end-point security solutions. We've been using the one which comes with our Office 365 and Microsoft product, Windows Defender. We are going to be trialing their new end-point management solution. We are trying to balance things from a cost point of view and providing the right level of security.

In addition to Windows Defender and the firewalls — ASA and FortiGate — and the network access control, we also have SSL for the website.

As for application visibility and control, currently we're just using logging. We don't have the Firepower installed, so it's just general logging and scheduled checks here and there. As for threat visibility, for us the ASA is a perimeter firewall. Behind that firewall we have an IDS and an IPA. We actually have the license for Firepower but we haven't implemented it; it was just an issue of priorities at the time.