We use the solution to personalize content and suggestions for cloud environment and database administration.
Microsoft Auditor at Microsoft Inc.
Secure, reliable, and performs well
Pros and Cons
- "We're using dynamic components to build flexible pages to create and manage Git merge requests for code and reviews."
- "It should confirm audit findings of the assigned area with auditees to ensure that the audit conclusions are based on an accurate understanding of the issues."
What is our primary use case?
How has it helped my organization?
We're creating and editing a service connection to SaaS data or third-party REST endpoints, which has been an intrinsic process to moderate governance and network discovery.
There's also the challenge of blending this next-generation technology with the many pieces of legacy equipment currently deployed across the defense landscape. Traditional components such as RFICs (radio frequency integrated circuits) and digital-signal-processing units (DSPs) can continue to be used. Preeminent services also include providing its customers the cloud strategy, recommendations, and roadmap to make their information technology infrastructure modern, optimized, secure, compliant, reliable, and better performing.
What is most valuable?
We're using dynamic components to build flexible pages to create and manage Git merge requests for code and reviews.
What needs improvement?
Insurance Industry Modeling. Today, most companies rely on an infrastructure foundation designed for general-purpose components that feature next-generation advancements in sector reproduction. This technology is rather familiar in deployment settings of code and technology law. It should confirm audit findings of the assigned area with auditees to ensure that the audit conclusions are based on an accurate understanding of the issues.
Buyer's Guide
Cloudflare
January 2025
Learn what your peers think about Cloudflare. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,020 professionals have used our research since 2012.
For how long have I used the solution?
I've used the solution for three years.
What do I think about the stability of the solution?
To help leaders address issues, many vendors offer promising data governance innovations and technologies. Yet, assessing the innovations' potential value is problematic.
Which solution did I use previously and why did I switch?
We did not previously use a different solution.
What was our ROI?
The representative interviews and financial analysis found that a composite organization experiences benefits of $903,000 over three years versus costs of $216,000 - adding up to a net present value (NPV) of $687,000 and an ROI of 318%.
What's my experience with pricing, setup cost, and licensing?
I'd advise users to conduct a closing meeting with the auditee’s key management to ensure that final audit findings are accurate and meet the current financial agenda.
Which other solutions did I evaluate?
We did not evaluate other options; they were the same options.
What other advice do I have?
Monitor the progress against the audit program to ensure the audit is completed, in a timely and quality manner and prepare an audit report for governance.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head Of Technology Department & Transformation at Yoma Bank
I like the web application gateway, but it could use some dedicated support and custom pricing
Pros and Cons
- "I like Cloudflare's application gateway and DDoS protection."
- "I would like Cloudflare to offer a dedicated account manager for large enterprise clients like us."
What is our primary use case?
When I was in Singapore, I used Cloudflare for DNS management, but when I started at Yoma Bank, I started using the application gateway routing and firewall features.
What is most valuable?
I like Cloudflare's application gateway and DDoS protection.
What needs improvement?
I would like Cloudflare to offer a dedicated account manager for large enterprise clients like us.
For how long have I used the solution?
I have used Cloudflare DNS management for around seven years, but I have only used the firewall features for four years.
What do I think about the stability of the solution?
I rate Cloudflare eight out of 10 for stability.
What do I think about the scalability of the solution?
I rate Cloudflare eight out of 10 for scalability.
How are customer service and support?
I rate Cloudflare support seven out of 10. The technical support is mostly fine, but the response times could be better, and we'd like a dedicated account manager.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
Before Cloudflare, we relied on on-prem hardware and software solutions.
How was the initial setup?
I rate Cloudflare eight out of 10. The basic setup is straightforward, but you may need to configure some advanced settings in some cases. We finished the setup in under an hour. However, we need to do some regular maintenance.
What's my experience with pricing, setup cost, and licensing?
I rate Cloudflare eight out of 10 for overall value. It's cost-effective, but I think they should have a custom pricing model for enterprise customers based on the features you use. That's why I think it would be helpful to have a dedicated account manager to periodically review and address our usage.
What other advice do I have?
I rate Cloudflare seven out of 10. It isn't bad overall, but it's difficult to use in this country.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Cloudflare
January 2025
Learn what your peers think about Cloudflare. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,020 professionals have used our research since 2012.
VP/Director of IT
Robust, secure and innovative; technical support needs to be improved
Pros and Cons
- "New and innovative way to protect the client's data."
- "Technical support is lacking."
What is our primary use case?
Our primary use case would be as an immediate wrapper-type security solution as opposed to other solutions which put an in-point monitor on a workstation. I'm the VP of our company and director of IT.
What is most valuable?
They've implemented a tunneling system. It's not quite VPN, but it's not quite HTTP traffic, either. It's a very robust and different system which, in my opinion, is what needs to be done. New and innovative ways to protect the client's data should be the focus.
What needs improvement?
I think they have failed with their technical support. I feel I would have gotten to a solution faster, quicker, and more efficiently if they would have been there to just answer a couple of questions. I had to read so much documentation to validate what I was about to do versus what I had already known I could do. They almost lost me as a customer and it was only because I had a bit of time and the gumption, the drive to keep going. I'm glad I did, but I'm not happy with the road. It was bumpy.
For how long have I used the solution?
I've been using this solution for about three months.
What do I think about the stability of the solution?
Stability is great. I love their mechanisms, I love their GUI, I love their front end, I love their behind the scenes. Algorithms and everything, it all makes sense. I look at Microsoft and I say, you just don't make sense anymore. If you've been working in this industry for long enough, you know what makes sense and what doesn't make sense. And this box ware makes a lot of sense.
What do I think about the scalability of the solution?
The solution is open ended like with Cisco so quite scalable. I'm the only one using it and, at this point, I'm probably using 2% of their overall capacity. We're in the process of reevaluating our presence on the cloud, our data on the cloud and our ability to do work in the cloud.
How are customer service and technical support?
I've tried to contact technical support three times without any luck. I found the solution myself. If I look at the community, I see others have experienced the same issue.
Which solution did I use previously and why did I switch?
I carried out a comparison of Cloudflare with Call Ways, which was a good runner-up. Not only because of the sophistication of their cloud monitoring system, but they also have zero remediation, which means that they will tell you that you've got a problem even though they can't fix it. I'm also looking at Support Net as a primary firewall to replace the firewalls that I'm going to retire. I accidentally found Cloudflare, which offered me a lot more than any of the other companies, because the first thing it did was to encrypt all my traffic. Microsoft had failed us and as a result I had to shut everything down for three days and reconfigure firewalls and everything before bringing it all back up again.
How was the initial setup?
On this particular system, I didn't have as much budget as I would have liked, but I still had the redundancy that I wanted. The complexity was that things don't work the way they used to so I had to rethink things. In the end, deployment for the actual solution took about 10 minutes. It was a matter of just literally giving them a credit card and flipping a switch. It's been fine ever since.
What was our ROI?
All my data was encrypted before the hackers got past two firewalls. Encrypting your data does not keep hackers from getting in. In that respect, Cloudflare has proved to be a huge benefit for us.
What's my experience with pricing, setup cost, and licensing?
For now, the cost of Cloudflare is very reasonable compared to everything else. It's hard to say what will be down the track. Sometimes these companies offer very good deals early on and then annual fees increase as the companies become more successful.
What other advice do I have?
There is a lot of documentation and I would recommend reading it. I think that's how they want their tech support to work, through community. The community doesn't talk so well with each other like the Microsoft community because Microsoft's been around a lot longer. It isn't quite working perfectly yet and they don't have experts to answer the questions. They want the users to come to the realization for themselves, based on what I see in the conversations in the communities. It's a millennial mentality. We don't have to be involved, we'll just make the product and let them solve their own problems. That's an issue for me.
I would rate this solution a seven out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Analyst at Infrasat
Offer good protection, user-friendly, reliable, and easy to manage
Pros and Cons
- "Its most significant benefit to date is the speed with which it refreshes DNS records on the internet once you change it. If you are changing a website or registering a new record, it is very quick."
- "I believe they currently have this feature, but there will most likely be integration with APIs so we can control some features through API."
How has it helped my organization?
Previously, when we published new websites or new services on our domain, we had to wait for the changes to be reflected on the internet before they took effect.
We have the same features with Cloudflare, but they are duplicated across the internet in minutes due to how quickly Cloudflare's technology works.
What is most valuable?
I find it simple to register your domains or create a new domain on Cloudflare.
Its most significant benefit to date is the speed with which it refreshes DNS records on the internet once you change it. If you are changing a website or registering a new record, it is very quick.
Another advantage of Cloudflare's DNS hosting is the protection it provides. If you have the domain and DNS records on Cloudflare, you may also hide it behind its proxy so that it does not display its real IP address on the internet.
What needs improvement?
At the moment, they are all mostly positive. There will most likely be enhancements in the future.
I believe they currently have this feature, but there will most likely be integration with APIs so we can control some features through API.
I have all of the features I need here. The one feature that is paid is the custom nameservers instead of using the default ones, I want to use a custom one. Otherwise, I'm already pleased with most of the features.
For how long have I used the solution?
I have been working with Cloudflare DNS for three years.
Cloudflare provides a cloud service for hosting DNS servers or DNS records.
What do I think about the stability of the solution?
Cloudflare DNS is definitely stable.
They have services all around the world, and they are always up and running.
I never had a DNS issue.
They also provide information on how many individuals visit your website.
What do I think about the scalability of the solution?
I am the only one that manages the DNS Service so far.
Clients are often pleased since they no longer have to wait so long to launch new services when they are required.
How are customer service and support?
I have never had to contact technical support or open a ticket because the servers are so reliable.
How was the initial setup?
Very user-friendly. It is relatively simple to set up and operate due to its user interface.
It took less than a day to deploy, perhaps a few hours. It didn't even take an hour.
What's my experience with pricing, setup cost, and licensing?
That is one of the great features. I was able to access the majority of the features and services for free.
They provide more advanced services for a fee. I haven't even spent a single cent on it.
To use the service, any user must first register with Cloudflare.
What other advice do I have?
We are partners with Cloudflare. Our organization supplies DDoS solutions, but exclusively at Layer 4. Because of our partnership with Cloudflare, we can now provide DDoS protection to our clients on both Layer 4 and Layer 7.
If you don't want to spend too much time hosting your own DNS server or managing the domain, Cloudflare is a great way to rapidly get websites and services online.
The free solution includes protection, and email security, and is very simple to use.
It makes managing websites and publishing them on the internet much easier.
I would rate Cloudflare DNS a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Co Founder at a tech services company with 51-200 employees
Basic security matters are handled automatically, although it can be bypassed easily by an attacker with knowledge of your main IP address.
What is most valuable?
The most important feature is that they handle the basics of security matters automatically.
How has it helped my organization?
Honestly the product has not really improved the way of my organisation. I just let the product take care of my security in term of networking attacks, but this is not a magic product. You still have to take care of other security matters which are important in network administration.
What needs improvement?
The only thing that I think about is that CloudFlare supercharges your website, as your dedicated IP is covered behind their server. Then, if you are a target of a network attack, they will handle the traffic, and the load, then mitigate the attack. However, depending on how your network system is built if, by any chance, your main IP address is seen by attackers they can easily bypass Cloudflare and directly target your server. In that case, you need to add extra filtering directly onto your dedicated server to avoid breaches out of CloudFlare cover, or add extra anti-DDOS solutions directly onto your dedicated server.
For how long have I used the solution?
I've used this solution for one year. Unfortunately, I'll stop it this month as, rather than being unsatisfied, my needs have changed, and my website no has longer the same traffic. I think that I can (as a System Administrator) handle the security side without it for a while.
What was my experience with deployment of the solution?
Yes I did at the beginning, since I did not understand properly how to install the solution on my NGINX servers. I guess it was a lack of knowledges, but also a problem of speed, since I had to implement the solution in a chaotic atmosphere, since I was under attack at the time and had never faced this before, so I was not prepared.
What do I think about the stability of the solution?
I have not encountered any issues with CloudFlare so far. The solution has worked pretty well, but there are a couple of things which are linked to a webserver environment (NGINX in my case) that you have to be careful about when setting up. Otherwise, you may get some errors, but once the webserver is installed with CloudFlare, it should work like a charm.
What do I think about the scalability of the solution?
Scalability is not a problem for CloudFlare since they are a cloud based solution. I think I had the biggest year for my service in 2014, in terms of traffic. My website was spread over two servers, with CloudFlare on top of them, and everything went well.
How are customer service and technical support?
Customer Service:
9/10. I did not really have the opportunity to use their service as a free user. However, when you are a paying user at CloudFlare, they will answer you very quickly, and with accurate answers. I did contact them on a few occasions, and they gave me good answers.
Technical Support:9/10. I did not really have the opportunity to use their service as a free user. However, when you are a paying user at CloudFlare, they will answer you very quickly, and with accurate answers. I did contact them on a few occasions, and they gave me good answers.
Which solution did I use previously and why did I switch?
I did not, perhaps I had to, in order to be a little bit more objective about this kind of product, but since I implemented CloudFlare, I have been happy with them.
How was the initial setup?
I'll say that you have to be used to managed webservers such as Apache or NGINX. It's pretty straightforward, but you have to take care with some configuration details. If you do it incorrectly, it could make your website temporarily unavailable sometimes.
What was our ROI?
I first paid for the Business plan, which was 200$/month for the first month when I had those big issues with DDOS. Then I went to the 20$/month plan. In other words, I spent about 400$ more or less on the product. I have not had a DDOS attack, since, or at least not become unavailable due to DDOS which means my ROI is pretty good. I mean when your website is offline, you first lose money like daily revenue, around 400$ for us, but you also lose your customer loyalty, and there are many more issues. No matters what's going on (attacks or not) a website must be online at all time.
What's my experience with pricing, setup cost, and licensing?
In my opinion the Pro plan 20$/month is the best solution. It includes the core features of CloudFlare which is pretty much enough. If you do not have SSL, you can also use the free plan, which is almost exactly the same as Pro, just without the SSL support. The free plan has SSL support, but it does only support modern web browsers. This means that some of your customers may not reach your website if you are using SSL with a free plan.
Which other solutions did I evaluate?
I did not evaluate other options.
What other advice do I have?
Prepare your implementation while making tests in a pre-production environment. Do not let CloudFlare take care of everything, you still have to take care of security matters for your services.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head of Cloud Engineering at a financial services firm with 10,001+ employees
Highly scalable, helpful documentation, and excellent support
Pros and Cons
- "The most valuable feature of Cloudflare DNS is its global reach and it is always evolving."
- "It would be helpful if the solution could continue evolving to compete with the other solutions on the market."
What is our primary use case?
Cloudflare DNS is the primary DNS resolver for our domains. We are using it for CD.
What is most valuable?
The most valuable feature of Cloudflare DNS is its global reach and it is always evolving.
What needs improvement?
It would be helpful if the solution could continue evolving to compete with the other solutions on the market.
For how long have I used the solution?
I have used Cloudflare DNS for approximately two months.
What do I think about the stability of the solution?
I rate the stability of Cloudflare DNS a ten out of ten.
What do I think about the scalability of the solution?
Cloudflare DNS is highly scalable.
We using the solution to its fullest.
I rate the scalability of Cloudflare DNS a ten out of ten.
How are customer service and support?
I rate the support of Cloudflare DNS a ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of Cloudflare DNS was a quick process using the documentation. It took us approximately two weeks to complete the implementation. The documents that were provided were helpful.
What's my experience with pricing, setup cost, and licensing?
When you compare Cloudflare DNS to other solutions, such as Akamai, the price is reasonable.
What other advice do I have?
There are four people who manage this solution. However, they have other tasks other than only managing this specific solution. Cloudflare DNS is a critical solution and the network team covers it well.
Cloudflare DNS has had a highly stable performance with good reliability. It's working better than our own distribution. We're happy with the solution.
I rate Cloudflare DNS a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Solutions Architect at Think Power Solutions
Optimizes google page scripts with image compression but require better SEO schema
What is our primary use case?
We launched the application on the WLP engine. Our website hosts various images, media files, and other external files. We use Cloudflare to ensure faster website delivery.
What is most valuable?
Google page scripts contribute to the size of web pages. Cloudflare optimizes these scripts and other page elements to improve performance. Techniques like minification and image compression reduce the size of assets, leading to better performance and faster user load times.
What needs improvement?
It can improve the central time, performance, and SEO schema.
Cloudflare performs well with static content. However, there are some performance considerations when it comes to dynamic content that involves fetching data from databases or using APIs.
We are not currently using Cloudflare for an e-commerce website. Still, if we were to add an e-commerce site on a platform with region-specific pricing and content, Cloudflare's service might need improvements in handling these dynamic requirements.
For how long have I used the solution?
I have been using Cloudflare for two years.
What do I think about the stability of the solution?
I rate the solution’s stability an eight out of ten.
What do I think about the scalability of the solution?
I rate the solution’s scalability an eight out of ten.
How was the initial setup?
The initial setup is easy.
What's my experience with pricing, setup cost, and licensing?
The tool's pricing is moderate.
I rate the product’s pricing a five out of ten, where one is cheap, and ten is expensive.
What other advice do I have?
I recommend the solution.
Overall, I rate the solution a six out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: May 22, 2024
Flag as inappropriateCloud Business Developer at GWS Cloud
Can improve the security, performance, and reliability of anything connected to the Internet
Pros and Cons
- "The UI is good."
- "The timing aspect can lead to it being considered overpriced. This is a particular concern we have with Cloudflare, as they may struggle with accurately detecting the client."
What is our primary use case?
We typically use it to safeguard websites, especially web applications.
What is most valuable?
The UI is good.
What needs improvement?
Explaining the pricing structure can be quite intricate because they often segment it differently. For instance, when it comes to static content and content delivery, some providers, like Akamai, offer separate pricing for static and website content. This approach simplifies the pricing aspect.
On the other hand, Cloudflare's pricing is based on bandwidth, which makes it somewhat more complex. Additionally, the timing aspect can lead to it being considered overpriced. This is a particular concern we have with Cloudflare, as they may struggle with accurately detecting the client.
For how long have I used the solution?
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable.
How are customer service and support?
In Thailand, we have the perception that support should ideally come through a reseller rather than directly from the software provider. This is especially true when we are dealing with larger enterprises. In such cases, it makes sense to obtain support directly from the company, even though the pricing may be more favorable. The key factor is the language in which the support is offered, which, in this case, is in Thai.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I believe that because we reside in Thailand and primarily operate in this market, Akamai has a better understanding of the Thai market model and cost structure. Moreover, Akamai has strong partnerships with various mobile operators and mini-operators in Thailand, which adds to their advantage. However, I must admit that the user interface (UI) of Akamai is somewhat lacking compared to Cloudflare. When it comes to security, Akamai often outperforms Cloudflare. But if we consider content delivery, I find Cloudflare to be a hundred times better.
I use both of these services for video delivery, specifically customized online content delivery tasks. They facilitate the distribution of video content over the network. In this regard, Akamai is one of my top choices as it excels compared to other software options.
How was the initial setup?
The initial setup is very easy.
What's my experience with pricing, setup cost, and licensing?
I believe their performance has improved, but I'd like to refrain from discussing the pricing aspect related to the cloud. The pricing, in my opinion, could be simplified, and I think they should consider reevaluating the pricing for support, as it can be quite high. At times, this cost can make it challenging to choose Cloudflare or opt for the support.
Which other solutions did I evaluate?
When we opt for Cloudflare, it's typically because the website requires protection, and users expect an automated investigation. The company's user interface is a notable advantage in this decision. However, this is not unique to Cloudflare and is a common feature among its competitors as well.
What other advice do I have?
If you don't have significant funds, our initial suggestion might be to try the free tier first. This way, you can gain a better understanding of your specific requirements before considering alternatives. However, it's worth noting that Cloudflare is relatively user-friendly and straightforward to use, making it one of the easiest options available
I would overall rate it a six out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Cloudflare Report and get advice and tips from experienced pros
sharing their opinions.
Updated: January 2025
Product Categories
Distributed Denial-of-Service (DDoS) Protection CDN Managed DNS Cloud Security Posture Management (CSPM)Popular Comparisons
Arbor DDoS
Imperva DDoS
Akamai App and API Protector
Radware Cloud DDoS Protection Service
Azure DDoS Protection
AWS Shield
Fastly
F5 Silverline Managed Services
Prolexic
Edgio
Fortinet FortiDDoS
Kentik
Corero
Sucuri
Nexusguard DDoS Protection
Buyer's Guide
Download our free Cloudflare Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- We are looking at managed DNS providers and want to know what others are using
- Which product would you choose: A10 Thunder TPS, Cloudflare or Corero?
- Which would you choose - Cloudflare DNS or Quad9?
- We are looking at managed DNS providers and want to know what others are using
- Prolexic vs. Arbor Networks: How do they compare?
- Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
- How does a WAF help to protect against DDoS attacks?
- DDoS solutions: Any other solutions to consider aside from Radware DefensePro and F5 Silverline DDoS Protection?
- Which is the best DDoS solution and why?
- When evaluating DDoS Protection, what aspect do you think is the most important to look for?