- CDN
- Security
IT Consultant, Business Owner, Lecturer at a tech consulting company with 10,001+ employees
It improved the speed of my site significantly, reducing the page loading times to appropriate levels, but there were a few times when some of their CDN nodes would fail.
What is most valuable?
How has it helped my organization?
One of my projects, ancient-origins.net, gets 3 million views per month, so serving the page fast is an important element. Using the CDN of Cloudflare improved the speed significantly, reducing the page loading times to appropriate levels. Additionally their security features make sure to block attacks on our site.
What needs improvement?
Their CDN features, although good, still lack in speed in comparison to their competitors (e.g. Incapsula, MaxCDN, etc.).
For how long have I used the solution?
I've been using it for almost one year.
Buyer's Guide
Cloudflare
November 2024
Learn what your peers think about Cloudflare. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
815,854 professionals have used our research since 2012.
What was my experience with deployment of the solution?
No issues with the deployment. Their process is pretty simple and fast.
What do I think about the stability of the solution?
Yes, there were a few times when some of their CDN nodes would fail, creating serious speed issues with the site without any warning or notification from their side. Also, many times, even if our server is working properly, Cloudflare would report it as being down.
What do I think about the scalability of the solution?
No scalability issues so far.
How are customer service and support?
Customer Service:
I would give them a 9/10. They respond pretty fast to requests.
Technical Support:I would give an 8/10 to their technical support. We haven’t had many issues, but when we do, it appears that sometimes they are not willing to look deeper into them to try and find a solution.
Which solution did I use previously and why did I switch?
We used MaxCDN, but we switched to Cloudflare because MaxCDN lacks security features.
How was the initial setup?
The initial setup is pretty straightforward and doesn’t require any technical knowledge, since everything is done on their site.
What about the implementation team?
The implementation was done in-house, since it is a simple process.
What was our ROI?
This is difficult to calculate; however, improving the page loading speed always impacts the traffic on a site positively.
What's my experience with pricing, setup cost, and licensing?
The original setup cost was zero, and the monthly cost is around $30 for three sites using the Business Cloudflare plan.
Which other solutions did I evaluate?
We evaluated MaxCDN and Incapsula.
What other advice do I have?
If your budget is low, then Cloudflare is the only cost effective solution, at least to begin with. The best combination of CDN and security features at a low price. At a slightly higher budget, Incapsula may be a better solution especially since they provide a faster CDN and better security features.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr. Cloud Solution Architect at Green Point Technology Services (I) Pvt. Ltd
A cloud DNS solution for all products hosted on Azure with simple to use DNS server
Pros and Cons
- "The solution is stable, and the DNS servers are simple to use."
- "Cloudflare should add more documentation and pricing to the cloud version."
What is our primary use case?
We use the solution for all our products hosted on Azure.
What is most valuable?
The solution is stable, and the DNS servers are simple to use.
What needs improvement?
Cloudflare should add more documentation and pricing to the cloud version.
For how long have I used the solution?
I have been using Cloudflare DNS for nine years, since 2014.
What do I think about the stability of the solution?
I rate the solution’s stability a ten out of ten.
What do I think about the scalability of the solution?
We never faced any problems with scalability. We’ve 100-200 users using the solution.
How was the initial setup?
The initial setup is straightforward and takes 15-20 minutes to complete if you want to start a new one.
Deployment is pretty straightforward when you take a domain. You need to set the DNS to Cloudflare. Once that is done, it hardly takes one or two minutes to take effect. We first pointed to Cloudflare as our DNS. From there, it took a pretty simple configuration for our web browser.
What about the implementation team?
We deployed the solution by ourselves.
What's my experience with pricing, setup cost, and licensing?
We are using the free tier of the solution.
What other advice do I have?
When we started, Cloudflare was the best solution for us. We were using the free service, and it was working well. We never considered switching to Azure DNS because Cloudflare met our needs. Azure DNS has improved recently, and they now offer free SSL domain registration on App Services.
Overall, I rate the solution a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Cloudflare
November 2024
Learn what your peers think about Cloudflare. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
815,854 professionals have used our research since 2012.
IT Associate at GNRC Hospitals
It's the fastest solution
Pros and Cons
- "Cloudflare DNS is widely used, and it's good for websites. If we use Cloudflare DNS and update one record, it updates in their office instantly."
- "Cloudflare's free plan is limited to 5,000 records for their free plan. They should increase that. For example, if I create a domain called abc.com and a subdomain called a.abc.com, my record count will be two. I can make a maximum of 5,000 subdomains. However, if we use our own DNS hosted on another provider, there is no limit. Their free plan also lacks name server customization."
What is our primary use case?
Cloudflare is mostly a CDN service plus DDoS protection, but they are now offering services like cloud object storage, which AWS under S3. Cloudflare provides a cheaper alternative. They also have zero trust and load-balancing services.
What is most valuable?
Cloudflare DNS is widely used, and it's good for websites. If we use Cloudflare DNS and update one record, it updates in their office instantly.
What needs improvement?
Cloudflare's free plan is limited to 5,000 records for their free plan. They should increase that. For example, if I create a domain called abc.com and a subdomain called a.abc.com, my record count will be two. I can make a maximum of 5,000 subdomains. However, if we use our own DNS hosted on another provider, there is no limit. Their free plan also lacks name server customization.
For how long have I used the solution?
I've used Cloudflare DNS for one year.
What do I think about the stability of the solution?
Last year, the service went down, but it was only 49 minutes.
How was the initial setup?
Setting up Cloudflare DNS is easy. They have a simple web interface and also an API for advanced users.
What's my experience with pricing, setup cost, and licensing?
We use the free version of CloudFlare
What other advice do I have?
I rate CloudFlare DNS nine out of 10. I would recommend it. It's the fastest DNS service.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Product Manager at a tech services company with 51-200 employees
The dashboard is very well thought out, giving useful information
What is our primary use case?
I just switched to Cloudflare as my domain registrar. That led me to use their CDN service, and I will probably use them for SSL when that is available.
How has it helped my organization?
Cloudflare has made management of my website much easier by combining various functions in one platform without compromising quality. There are also less dark UX patterns than other vendors, so I have peace of mind knowing they aren't trying to trick me or make complicated procedures to attempt to lock me into their service. That is very refreshing!
What is most valuable?
The dashboard is very well thought out, giving useful information and providing easy access to useful functionality I wasn't aware of.
What needs improvement?
This is a very minor thing since I can't think of many ways for them to improve: It looks like they don't support as many TLDs as other registrars, but since they are very new as a registrar, I expect this may improve soon. For example, there are many TLDs in this list, but /co is missing: https://www.cloudflare.com/tld...
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
This solution has been stable so far, and monitoring of Cloudflare has shown them to be reliable.
What do I think about the scalability of the solution?
So far, scalability has done well, but I am not a heavy user.
How are customer service and technical support?
I haven't contacted support which indicates a good self-serve product. The tools to answer your own questions are there, so support is built-in without ever needing to reach a person.
Which solution did I use previously and why did I switch?
I switched to Cloudflare from GoDaddy because Cloudflare promoted "at cost" domains.
How was the initial setup?
The initial setup was very straightforward.
What about the implementation team?
Self-managed.
What was our ROI?
Less cost for domains and more satisfaction which is hard to put a dollar value to.
What's my experience with pricing, setup cost, and licensing?
Cost for all services I have researched in Cloudflare is straightforward, and they don't include hidden fees. I'm not a heavy CDN user since I don't get much traffic, so I can't speak too much about the value for their CDN.
Which other solutions did I evaluate?
I've used various solutions like full hosting companies (Bluehost, iPage, etc.) and most recently GoDaddy. I also looked at Google domains and Namecheap.
What other advice do I have?
I encourage anyone interested in holistic internet service delivery solutions to check out Cloudflare. They have nice simple solutions that work well together, are easy to set up, and their UI/UX is intuitive.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Independent Consultant at Unaikui
A firewall solution with CDN and DDoS protection
Pros and Cons
- "Cloudflare offers CDN and DDoS protection. We have the front end, API, and database in how you structure applications."
- "The pricing could be improved."
What is our primary use case?
Cloudflare is typically a firewall. There are several editions available, such as the free edition.
What is most valuable?
Cloudflare offers CDN and DDoS protection. We have the front end, API, and database in how you structure applications.
What needs improvement?
The pricing could be improved.
For how long have I used the solution?
I have been using Cloudflare for one year.
What do I think about the stability of the solution?
The product is stable.
I rate the solution’s stability an eight out of ten.
What do I think about the scalability of the solution?
The solution’s scalability is good.
I rate the solution’s scalability an eight out of ten.
How are customer service and support?
We never need to contact customer service.
How was the initial setup?
The initial setup is straightforward and takes a few hours. One person can do that.
What about the implementation team?
I did the deployment myself as a solution architect.
What other advice do I have?
You might be on the free edition, depending on your chosen edition. With the free edition, you receive the top ten protection services.
If Microsoft offered something similar to Cloudflare at the same price, it would be much better because you're already on Azure utilizing resources for CI/CD and transitioning to Cloudflare. From the most basic functionalities to the highest level, they are all awesome if you prevent unauthorized access to your website data through penetration testing.
Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Mar 26, 2024
Flag as inappropriateEasy to scale and configure, with reasonable pricing
Pros and Cons
- "There are key things that are used for our enterprise customers, such as Lambda and DNS."
- "Latencies are always a problem."
What is our primary use case?
We are an IT consulting company, we provide solutions to our customers. We implement the solutions for our customers. Some of our customers use CloudFlare, some of them are using Imperva and Palo Alto.
Our customers use this solution for any web traffic, mostly GCP or to AWS cloud as a backend.
What is most valuable?
I like caching and DDoS. There are key things that are used for our enterprise customers, such as Lambda and DNS.
What needs improvement?
Latencies are always a problem.
Also, one thing I would say is you have to maintain DNS through their services. I don't know if that's a requirement or not.
Latencies are the key issue. If you are not caching and just using DDoS then definitely, there are some latencies added to the traffic.
For how long have I used the solution?
I have been working with Cloudflare for more than six years.
We work with many different versions. For new customers, we use the latest version.
What do I think about the stability of the solution?
I haven't had any issues with stability. We haven't heard anything from our clients.
It's a stable solution.
What do I think about the scalability of the solution?
It is easy to scale. We haven't had any problems with scalability.
How are customer service and technical support?
We have not used technical support.
How was the initial setup?
Cloudflare is very straightforward. It is easy to set up.
There is no installation, you just go through the configuration process.
What's my experience with pricing, setup cost, and licensing?
The price is reasonable.
What other advice do I have?
It all depends on what the customer is looking for. These are two different areas. Basically, CloudFare is completely Cloud-based, whereas Imperva I can have a physical appliance or a virtual appliance, or a cloud-based.
My solution is based on what customers are looking for, but Cloudflare is pretty good and getting really popular in terms of DDoS, the paid version of it.
We looked at the service. What are acceptable latencies? Is it okay to route through a different vendor, and before it reaches the backup? They have to go through multiple vendors. You also have to consider what the latencies cost and is that acceptable for the service. These are key things you need to consider when selecting a cloud-based vendor for DDoS.
I would rate Cloudflare a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
DevOps Engineer at a tech services company with 51-200 employees
A stable and scalable DNS management tool to secure websites and servers
Pros and Cons
- "I rate its stability a ten out of ten."
- "Even if I wanted to, I wouldn't be able to buy Cloudflare in my country."
What is our primary use case?
I use Cloudflare to secure my own websites and servers since I use the proxy functionality to hide my website/server IP. Also, I like to use Cloudflare DNS manager. I think it's simple and easy to use.
How has it helped my organization?
I did use Cloudflare as a freelancer or for my personal projects. So I made some websites, and I recommended my freelance customers to use Cloudflare for their DNS management. Also, I did use it in one organization. It was a startup, and it was me and my friend working there, so I did recommend the startup owner to use Cloudflare because of caching functionalities that could speed up your websites and so on.
What is most valuable?
The most valuable feature of the solution is the proxy, so I can hide my servers. So no one can scan them, especially for port scanning, since we were hacked once. I did buy a VPS server, and I was just getting started. So I started MongoDB and left the port open. Someone scanned the website and saw the open port, and since I was just starting, I didn't set a password. He managed to get in, and he locked the database and locked all the data (ransomware). When using Cloudflare, I was sure that no one knew my real server IP address.
What needs improvement?
I couldn't think of buying it since I am from Tunisia. We have really strict limitations to buying internationally. So our bank cards are available only in Tunisia. When you own a company, the bank allows you to buy things from outside of Tunisia. Even if I wanted to, I wouldn't be able to buy Cloudflare in my country. The aforementioned details can be considered for improvement.
For how long have I used the solution?
I have been using Cloudflare for two or three years. Also, I am using the free plan version.
What do I think about the stability of the solution?
I rate its stability a ten out of ten.
What do I think about the scalability of the solution?
I rate its scalability a ten out of ten because I had no issues with it. Also, it was fast when updating my DNS records. So, that's why I always recommend it to my friends and organizations I deal with.
I have plans to increase the usage of the solution.
How are customer service and support?
I have never contacted Cloudflare's support team.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was really simple and user friendly.
Which other solutions did I evaluate?
I did not evaluate other options. I found Cloudflare on a YouTube tutorial. So I tried it and liked it, and I never even thought about looking for something else.
What other advice do I have?
I was using the free plan, and mainly, I was using it for DNS management as it was simple. When I buy a new domain, I don't use the main DNS management system. Also, I use it for IP protection. I didn't have the time to really use much of the solution. As far as I know, it's all good. I did see a new feature, but I didn't really manage to get it. I didn't use it.
I would definitely recommend it to those planning to use it.
I rate the overall solution a ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Site Reliability Engineer
Helps with DNS load balancing and WAF
Pros and Cons
- "The solution offers the flexibility to control configuration rules."
- "The product needs to improve its automation."
What is our primary use case?
We use it for DNS load balancing and WAF.
What is most valuable?
The solution offers the flexibility to control configuration rules.
What needs improvement?
The product needs to improve its automation.
For how long have I used the solution?
I have been using the product for two and a half years.
What do I think about the stability of the solution?
I would rate the product's stability a ten out of ten since it never went down for me.
What do I think about the scalability of the solution?
I would rate the solution's scalability a ten out of ten since I didn't encounter any issues with it.
How was the initial setup?
The tool's setup straightforward.
What was our ROI?
We have had ROI with the tool's use since it never gave us downtime and made us lose millions.
What other advice do I have?
I will rate the product an eight out of ten. Cloudflare is better than Cloud DNS. You need to start using Terraform along with Cloudflare. It will make your life easier without the need for manual creation. People usually thing they are going to use Cloudflare less but will end up using it more.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Cloudflare Report and get advice and tips from experienced pros
sharing their opinions.
Updated: November 2024
Product Categories
Distributed Denial of Service (DDOS) Protection CDN Managed DNS Cloud Security Posture Management (CSPM)Popular Comparisons
CrowdStrike Falcon
Cisco Umbrella
Quad9
Prisma Cloud by Palo Alto Networks
Microsoft Defender for Cloud
Darktrace
Zscaler Internet Access
Microsoft Azure Application Gateway
Azure Front Door
Akamai Connected Cloud (Linode)
AWS WAF
Tenable Security Center
Palo Alto Networks WildFire
F5 BIG-IP Local Traffic Manager (LTM)
Buyer's Guide
Download our free Cloudflare Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- We are looking at managed DNS providers and want to know what others are using
- Which product would you choose: A10 Thunder TPS, Cloudflare or Corero?
- Which would you choose - Cloudflare DNS or Quad9?
- We are looking at managed DNS providers and want to know what others are using
- Prolexic vs. Arbor Networks: How do they compare?
- Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
- How does a WAF help to protect against DDoS attacks?
- DDoS solutions: Any other solutions to consider aside from Radware DefensePro and F5 Silverline DDoS Protection?
- Which is the best DDoS solution and why?
- What is the difference between denial of service and distributed denial of service?