Cloudflare Reviews

So primarily, we use Cloudflare DNS for DDoS protection.

We can patch other requests to a particular page to a certain extent. Performance-wise, there isn't a big issue with using it. So it has excellent feedback, and it's used in our public meetings. Also, we're able to manage all SIP platforms with Cloudflare DNS.

For me, the valuable feature is DDoS protection.

Some people want more checkboxes as a feature when using Cloudflare. So, it can dictate your price.

The price is not customized for a user but depends on your usage.

The analytics, basically the dashboard, doesn't have much to it. They need to launch or see something better. So, it's on the relative side.

I have been using Cloudflare DNS for eight months.

It is a stable solution. I rate the stability a ten out of ten.

It is a scalable solution. Almost 30 people are using the solution. I rate the scalability a ten out of ten.

Based on our usage and experience, the support is good, but we do not know about the client's experience.

The initial setup is easy. It takes a couple of hours.

The pricing depends on the usage, but the cheapest would be around 5,000 USD a month.

I definitely recommend others to use the solution. I rate the overall solution an eight out of ten.

I use Cloudflare to secure my own websites and servers since I use the proxy functionality to hide my website/server IP. Also, I like to use Cloudflare DNS manager. I think it's simple and easy to use.

I did use Cloudflare as a freelancer or for my personal projects. So I made some websites, and I recommended my freelance customers to use Cloudflare for their DNS management. Also, I did use it in one organization. It was a startup, and it was me and my friend working there, so I did recommend the startup owner to use Cloudflare because of caching functionalities that could speed up your websites and so on.

The most valuable feature of the solution is the proxy, so I can hide my servers. So no one can scan them, especially for port scanning, since we were hacked once. I did buy a VPS server, and I was just getting started. So I started MongoDB and left the port open. Someone scanned the website and saw the open port, and since I was just starting, I didn't set a password. He managed to get in, and he locked the database and locked all the data (ransomware). When using Cloudflare, I was sure that no one knew my real server IP address.

I couldn't think of buying it since I am from Tunisia. We have really strict limitations to buying internationally. So our bank cards are available only in Tunisia. When you own a company, the bank allows you to buy things from outside of Tunisia. Even if I wanted to, I wouldn't be able to buy Cloudflare in my country. The aforementioned details can be considered for improvement.

I have been using Cloudflare for two or three years. Also, I am using the free plan version.

I rate its stability a ten out of ten.

I rate its scalability a ten out of ten because I had no issues with it. Also, it was fast when updating my DNS records. So, that's why I always recommend it to my friends and organizations I deal with.

I have plans to increase the usage of the solution.

I have never contacted Cloudflare's support team.

Positive

The initial setup was really simple and user friendly.

I did not evaluate other options. I found Cloudflare on a YouTube tutorial. So I tried it and liked it, and I never even thought about looking for something else.

I was using the free plan, and mainly, I was using it for DNS management as it was simple. When I buy a new domain, I don't use the main DNS management system. Also, I use it for IP protection. I didn't have the time to really use much of the solution. As far as I know, it's all good. I did see a new feature, but I didn't really manage to get it. I didn't use it.

I would definitely recommend it to those planning to use it.

I rate the overall solution a ten out of ten.

The first use case was to administer the main domain of the organization where I worked.

We have the entire registration process for the main domain and its subdomains, and we create web application firewall (WAF) and load balancer rules.

We did a major MX migration from Google to Microsoft, and doing that with Cloudflare has given us immense security.

This domain also started to visualize improper accesses from other countries and monitor where the main accesses came from.

We made some blocks of administrator sites that only be accessed by a specific IP.

Cloudflare's solution brought us more agility, security, and confidence in managing the environment.

We have seen that there are very few failures or almost none that occur on the Cloudflare servers, and if they occur, the accesses are distributed to another region.

We like that we have a view of where the main accesses came from, such as the main countries, and also what was being blocked by the web application firewall (WAF)

Creating a rule to limit some admin access also improved the security and integrity of our environment.

The features we used the most were the web application firewall and the load balancer. These two services were essential for our structure.

The web application firewall brought us good security and a view of the accesses/blocks of the entire domain and subdomain that were accessed both by region (country) and IPs.

As for the load balancer, it did its job perfectly. Our scenario consisted of two web servers in different allocations to control access demands, and the load balancer did the job as expected, bringing security and stability to access points.

Cloudflare could offer a better view or maybe dashboards of the main resources used in the client.

For example, it could be possible to create dashboards and reports of the main accesses allowed or blocked by the web application firewall. It would also be nice to bring information on the client's screen about the status of the services according to the hosted region.

Of the services that I use, this is the part that I miss. Other services are in agreement and serving me perfectly as they should be.

I've been using Cloudflare for about three or four years.

I use the solution for DNS management. 

What I do is every domain we have has some web resources available. Instead of sending everything directly to my web server, what we do is send all the DNS requests for that domain to Cloudflare. It is DNS security enabled to defend those websites from attacks. 

The solution has benefited the company in terms of security. It keeps the public IP anonymous to the user as well. 

The security is the most important aspect. The attacker won't have details since my public IP is anonymous. It offers us good privacy. 

The setup is straightforward. 

They are very professional and really go above and beyond for their users. 

The solution is very scalable. 

The pricing is fair. 

I'm not aware of any areas in need of improvement. There might be helpful if there was some web application firewall feature. That way, I wouldn't need a third-party solution like Radware.

I've used the solution for five years. 

The solution is extremely scalable. We have five people managing it in the company. 

I'm not sure if we will increase usage. It will depend on different elements we have in the future, such as more clients. 

I've never contacted technical support in the past. 

We did not use a different solution. We might have used Open DNS, which is the Cisco Umbrella solution right now. We moved to Cloudflare as it is cost-effective. 

The implementation is very simple. You actually forward all the initial requests to the DNS main server. Once the domain is registered with them, they actually confirm that, and they have a step-by-step configuration part where you actually go and do the different elements that you have that you need to have in place. 

We had one person manage the deployment. 

I handled the implementation myself in-house. 

The ROI is hard to portray as security, while important, is hard to quantify. You would only lose money if you had an attack and you need to calculate the cost against the risks. 

The pricing is reasonable. It is cheaper than other options. There are no extra costs or fees.

I'm a customer and end-user. 

I'd advise people to really think about why they want to use Cloudflare. If it is feasible, it will depend on the level of investment they want to make into their security.

I'd rate the solution nine out of ten. 

Cloudflare DNS is the primary DNS resolver for our domains. We are using it for CD.

The most valuable feature of Cloudflare DNS is its global reach and it is always evolving.

It would be helpful if the solution could continue evolving to compete with the other solutions on the market.

I have used Cloudflare DNS for approximately two months.

I rate the stability of Cloudflare DNS a ten out of ten.

Cloudflare DNS is highly scalable.

We using the solution to its fullest.

I rate the scalability of Cloudflare DNS a ten out of ten.

I rate the support of Cloudflare DNS a ten out of ten.

Positive

The initial setup of Cloudflare DNS was a quick process using the documentation. It took us approximately two weeks to complete the implementation. The documents that were provided were helpful.

When you compare Cloudflare DNS to other solutions, such as Akamai, the price is reasonable.

There are four people who manage this solution. However, they have other tasks other than only managing this specific solution. Cloudflare DNS is a critical solution and the network team covers it well.

Cloudflare DNS has had a highly stable performance with good reliability. It's working better than our own distribution. We're happy with the solution.

I rate Cloudflare DNS a nine out of ten.

Cloudflare is used for service protection. We use this solution as a managed service for our end user customers, such as banking users for protection.

The most valuable feature of Cloudflare is the GUI. You are able to control the solution very well through the interface. There is a lot of functionality that is embedded in the service.

Cloudflare does not have an on-premise solution. If they had different approaches they could be better suited to accommodate more customers, such as on-premise and hybrid deployments. For example, hybrid deployments would be useful where you could move the traffic from the enterprise to the cloud.

I have been using Cloudflare for approximately five months.

There were a few months when we were doing some updates and there were some issues with the stability. However, the one or two times we had problems it is not enough to say that it is not a stable solution in general.

I rate the stability of Cloudflare an eight out of ten.

The solution can scale well.

I rate the scalability of Cloudflare an eight out of ten.

The technical support from the vendor could be better.

The support is provided online and most of the technical advice is provided by an open community. The level of support is not enough. For example, if you start using this solution and do not have a lab there needs to be someone that can speed up your process. In this case, the community is not enough, it could be better.

I rate the support from Cloudflare a six out of ten.

Neutral

The initial setup was stressful. You have to tune the configuration for the integration which is important to have it done correctly.

The solution has many features but there are ones that you need to pay for. Sometimes you have to find out which is available for free and which you have to pay for.

Most of the vendors are building new functionality and are moving in the same direction.

I rate Cloudflare an eight out of ten.

We monitor traffic on Cloudflare, and we have some applications that we download on Cloudflare. We have ten to twenty gigs per country.

Our customers are residential ISP customers with high traffic because of Google apps, Amazon network peering, and Direct TV, so we use Cloudflare for the customers. For example, we announce all traffic or customer traffic to the BDP station, and Cloudflare works by caching the content, and the servers send the content to our clients.

What I like best about Cloudflare is that my company can use it to trace and manage applications and monitor traffic. The solution tells you if there's a spike in traffic.

Cloudflare also sends you a link to check your equipment and deployment and track it through peering, so it's a valuable tool.

It would be good if Cloudflare could have more servers for better traffic routing or an increase in the traffic routed. This is what I'd like to improve in Cloudflare.

In the next release of Cloudflare, it would be good if it could give more information about applications, particularly which ones still need improvement.

Cloudflare is a stable solution. At first, my company had a graphics-related problem during the POC stage, but after that, my company didn't experience any issues with Cloudflare. The Cloudflare connection is stable.

Cloudflare is a scalable solution. The process to scale it is clear, and the Cloudflare team will contact you to check if you want to scale up.

The technical support for Cloudflare is good because the team is knowledgeable about the connection, standard, special configurations, etc. My team had no problems double-checking configurations with the Cloudflare technical support team.

We didn't use a different solution apart from Cloudflare.

The initial setup for Cloudflare is easy because you only have to connect it to your private cloud based on your requirements. I didn't experience any issues connecting the tool.

In my company, deploying Cloudflare required a lot of equipment, so it took four to five days to complete the deployment, but there was no problem with the process.

In terms of licensing costs, we don't pay for licensing for Cloudflare. We only establish communication, then for peering, Cloudflare takes care of the cross-connection in different data centers.

My company has different computing tools in Colombia, Miami, South America, Brazil, and Chile, such as Akamai, Cloudflare, CDN, and Google Playbook.

I have hands-on experience with Akamai, Twitch, and Cloudflare.

My company is a Cloudflare customer.

Three engineers handle the deployment and maintenance of Cloudflare within my company. The NOC team monitors the cluster, and if there's any issue, my team checks the port, and the engineers review the patch to see if it's okay. If the problem remains, my team escalates to the Operations team responsible for looking into the issue more closely. Within two hours, the Operations team contacts my team about the resolution.

I'd recommend Cloudflare to other companies because it helps monitor traffic.

My rating for Cloudflare is a ten out of ten because it's a helpful tool, and I didn't find anything wrong with it.

Generally, I am satisfied with this product.

We are a product integrator and reseller, and we would like to have a better partner relationship, similar to a channel sales relationship.

Sometimes we are on our own or get diverted by Cloudflare because they have direct sales, which competes with us and makes it difficult to build a relationship with this company since we want to be an MSP or a managed service provider for the solution. 

They are creating every week now and developing new products. They are on the right track.

I wouldn't say I want to add anything just yet. While I am attempting to become an MSP, I would like to have access to my clients who are using the product.

An MSP is essentially a corporation that resells a product and wants to provide support and first-level service to its consumers.

Access to the solution's dashboards is not intended for a service company. You are practically blind, and to validate a problem, you must view the customer's screen.

It's not like other systems where you can go into the back dashboard and see what the consumer sees and then alleviate the problem.

To provide help, you must first discover how to gain access to the information.

It is inconvenient.

According to what I hear, they are working on it and will get there gradually.

I have been working with Cloudflare for approximately four years.

Cloudflare is stable, however, its global performance could be better. 

They have a few hiccups here and there, but for a startup, that's to be expected.

Technical support is responsive.

It's a premium model. You can start at zero and work your way up to the enterprise model, which has a very high pricing level. 

There are rivals on the market who provide the same solution at a lesser cost.

We are partners with Cloudflare.

I would rate Cloudflare an eight out of ten.