I use Cloudflare to secure my own websites and servers since I use the proxy functionality to hide my website/server IP. Also, I like to use Cloudflare DNS manager. I think it's simple and easy to use.
DevOps Engineer at a tech services company with 51-200 employees
A stable and scalable DNS management tool to secure websites and servers
Pros and Cons
- "I rate its stability a ten out of ten."
- "Even if I wanted to, I wouldn't be able to buy Cloudflare in my country."
What is our primary use case?
How has it helped my organization?
I did use Cloudflare as a freelancer or for my personal projects. So I made some websites, and I recommended my freelance customers to use Cloudflare for their DNS management. Also, I did use it in one organization. It was a startup, and it was me and my friend working there, so I did recommend the startup owner to use Cloudflare because of caching functionalities that could speed up your websites and so on.
What is most valuable?
The most valuable feature of the solution is the proxy, so I can hide my servers. So no one can scan them, especially for port scanning, since we were hacked once. I did buy a VPS server, and I was just getting started. So I started MongoDB and left the port open. Someone scanned the website and saw the open port, and since I was just starting, I didn't set a password. He managed to get in, and he locked the database and locked all the data (ransomware). When using Cloudflare, I was sure that no one knew my real server IP address.
What needs improvement?
I couldn't think of buying it since I am from Tunisia. We have really strict limitations to buying internationally. So our bank cards are available only in Tunisia. When you own a company, the bank allows you to buy things from outside of Tunisia. Even if I wanted to, I wouldn't be able to buy Cloudflare in my country. The aforementioned details can be considered for improvement.
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March 2025

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For how long have I used the solution?
I have been using Cloudflare for two or three years. Also, I am using the free plan version.
What do I think about the stability of the solution?
I rate its stability a ten out of ten.
What do I think about the scalability of the solution?
I rate its scalability a ten out of ten because I had no issues with it. Also, it was fast when updating my DNS records. So, that's why I always recommend it to my friends and organizations I deal with.
I have plans to increase the usage of the solution.
How are customer service and support?
I have never contacted Cloudflare's support team.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was really simple and user friendly.
Which other solutions did I evaluate?
I did not evaluate other options. I found Cloudflare on a YouTube tutorial. So I tried it and liked it, and I never even thought about looking for something else.
What other advice do I have?
I was using the free plan, and mainly, I was using it for DNS management as it was simple. When I buy a new domain, I don't use the main DNS management system. Also, I use it for IP protection. I didn't have the time to really use much of the solution. As far as I know, it's all good. I did see a new feature, but I didn't really manage to get it. I didn't use it.
I would definitely recommend it to those planning to use it.
I rate the overall solution a ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.

IT Associate at GNRC Hospitals
It's the fastest solution
Pros and Cons
- "Cloudflare DNS is widely used, and it's good for websites. If we use Cloudflare DNS and update one record, it updates in their office instantly."
- "Cloudflare's free plan is limited to 5,000 records for their free plan. They should increase that. For example, if I create a domain called abc.com and a subdomain called a.abc.com, my record count will be two. I can make a maximum of 5,000 subdomains. However, if we use our own DNS hosted on another provider, there is no limit. Their free plan also lacks name server customization."
What is our primary use case?
Cloudflare is mostly a CDN service plus DDoS protection, but they are now offering services like cloud object storage, which AWS under S3. Cloudflare provides a cheaper alternative. They also have zero trust and load-balancing services.
What is most valuable?
Cloudflare DNS is widely used, and it's good for websites. If we use Cloudflare DNS and update one record, it updates in their office instantly.
What needs improvement?
Cloudflare's free plan is limited to 5,000 records for their free plan. They should increase that. For example, if I create a domain called abc.com and a subdomain called a.abc.com, my record count will be two. I can make a maximum of 5,000 subdomains. However, if we use our own DNS hosted on another provider, there is no limit. Their free plan also lacks name server customization.
For how long have I used the solution?
I've used Cloudflare DNS for one year.
What do I think about the stability of the solution?
Last year, the service went down, but it was only 49 minutes.
How was the initial setup?
Setting up Cloudflare DNS is easy. They have a simple web interface and also an API for advanced users.
What's my experience with pricing, setup cost, and licensing?
We use the free version of CloudFlare
What other advice do I have?
I rate CloudFlare DNS nine out of 10. I would recommend it. It's the fastest DNS service.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Cloudflare
March 2025

Learn what your peers think about Cloudflare. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
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Owner at Hga consulting
Convenient for managing different networks
Pros and Cons
- "Its ease of integration with Office 365 and the fact that it's a good product compared to what I had before"
- "An integrated SSO feature would be useful for Cloudflare DNS."
What is our primary use case?
I use it for my private work network and Office 365 network for both DNS and access through Cloudflare.
What is most valuable?
Its ease of integration with Office 365 and the fact that it's a good product compared to what I had before.
What needs improvement?
An integrated SSO would be nice, as well as the ability to integrate with the on-site active directory instead of just AD through Azure AD.
For how long have I used the solution?
I have been using Cloudflare DNS for two years.
How are customer service and support?
Their documentation is awesome, so I haven't had to deal with their tech support before. I would rate my experience with customer service as excellent, maybe an eight or nine out of ten.
How would you rate customer service and support?
Positive
What other advice do I have?
I would say try it out, and if you like it, use it. I would rate it very good, a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Consultant, Business Owner, Lecturer at a tech consulting company with 10,001+ employees
It improved the speed of my site significantly, reducing the page loading times to appropriate levels, but there were a few times when some of their CDN nodes would fail.
What is most valuable?
- CDN
- Security
How has it helped my organization?
One of my projects, ancient-origins.net, gets 3 million views per month, so serving the page fast is an important element. Using the CDN of Cloudflare improved the speed significantly, reducing the page loading times to appropriate levels. Additionally their security features make sure to block attacks on our site.
What needs improvement?
Their CDN features, although good, still lack in speed in comparison to their competitors (e.g. Incapsula, MaxCDN, etc.).
For how long have I used the solution?
I've been using it for almost one year.
What was my experience with deployment of the solution?
No issues with the deployment. Their process is pretty simple and fast.
What do I think about the stability of the solution?
Yes, there were a few times when some of their CDN nodes would fail, creating serious speed issues with the site without any warning or notification from their side. Also, many times, even if our server is working properly, Cloudflare would report it as being down.
What do I think about the scalability of the solution?
No scalability issues so far.
How are customer service and technical support?
Customer Service:
I would give them a 9/10. They respond pretty fast to requests.
Technical Support:I would give an 8/10 to their technical support. We haven’t had many issues, but when we do, it appears that sometimes they are not willing to look deeper into them to try and find a solution.
Which solution did I use previously and why did I switch?
We used MaxCDN, but we switched to Cloudflare because MaxCDN lacks security features.
How was the initial setup?
The initial setup is pretty straightforward and doesn’t require any technical knowledge, since everything is done on their site.
What about the implementation team?
The implementation was done in-house, since it is a simple process.
What was our ROI?
This is difficult to calculate; however, improving the page loading speed always impacts the traffic on a site positively.
What's my experience with pricing, setup cost, and licensing?
The original setup cost was zero, and the monthly cost is around $30 for three sites using the Business Cloudflare plan.
Which other solutions did I evaluate?
We evaluated MaxCDN and Incapsula.
What other advice do I have?
If your budget is low, then Cloudflare is the only cost effective solution, at least to begin with. The best combination of CDN and security features at a low price. At a slightly higher budget, Incapsula may be a better solution especially since they provide a faster CDN and better security features.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Cloud Solution Architect at Integrated Technology Solution Group (ITSG)
A tool that offers good performance that needs to improve in areas like assessment and payload
Pros and Cons
- "The most valuable features of the solution are performance and security."
- "Areas like how assessment, discovery, and payload are dealt with and how it all comes into your organization can be considered when trying to make suggestions to Cloudflare for improvements."
What is our primary use case?
I had one design that I did, and it was related to Cloudflare API Gateway. Anything that comes in the front-end URL was basically something to deal with Cloudflare API gateway. Based on separations required in Cloudflare DNS, I set the traffic manager and then manage areas, like configuration, DDoS, and all such related areas. The aforementioned area helps manage the traffic that comes in, the load of the application, how you want to secure access and authentication, and then have the authorization.
In Cloudflare DNS, I use all the service modules the tool offers. The use cases attached to the solution can be related to areas like performance checks, protection, security modules, scalability, and allocation frequency of checking DNS.
What is most valuable?
The most valuable features of the solution are performance and security.
What needs improvement?
Cloudflare DNS is still a new tool in the market. I haven't come across any issues with the product. I did two designs with the help of Apigee and Cloudflare. I had done one design with the help of Apigee, while the other one was done with Cloudflare. In a lot of organizations, when it comes to the area of design, companies don't understand the broader perspective of what I try to do, how I try to do it or try to understand the right configuration needed. Areas like how assessment, discovery, and payload are dealt with and how it all comes into your organization can be considered when trying to make suggestions to Cloudflare for improvements. The improvements to be made in the tool can be based on your thought process instead of trying to bring up something that is over-prescribed or over-allocated by others, which won't make sense. Based on the functional requirements of every user of the tool, improvements need to be made to the product.
For how long have I used the solution?
I have experience with Cloudflare DNS.
Which solution did I use previously and why did I switch?
Initially, I used to use Apigee. Cloudflare DNS was chosen since management made a business decision to deal with the security requirements. Cloudflare DNS has a lot of different compliances and regulations, and related areas, like authentication and authorization, are introduced in the tool. Things change constantly in the product.
How was the initial setup?
When it comes to the product's initial setup phase, I have dealt with a lot of complexity when it comes to different applications, especially with the ones where I had to deal with AWS. Users need to bundle their applications, especially when there are critical applications, which may range from platinum, gold, silver, or bronze applications. Users need a landing zone, and they need to put everything in one particular landing zone, making it one of the Year's good use cases of the product to which a lot of people don't pay much attention; because of this, I feel it is my vision related to the product. I feel the companies need to see what the product can offer rather than just using the tool straight out of the box.
In every organization, there is a security component involved, and as long as the tool meets the requirements of the security layers in an environment, the product's setup phase is somewhat straightforward, but I am sure you could do a lot of different stuff with the tool. I don't think the setup process is complex, considering just a single source when it comes to the product, which revolves around the area of security. Based on the workload, users can make the setup process complex. I don't like straightforward processes, especially when dealing with critical applications that need to be designed in a particular way and could be totally different from the other applications in an environment. I am the type of person who likes to make the setup process more complicated and unique. When it comes to the setup process, users can choose different avenues to ensure that the resource separation is consistent in the setup phase.
What other advice do I have?
Cloudflare is designed to offer API Gateway, Traffic Acceleration, and DNS. Based on your pages and URL performance, Apigee is a solution you can use, and you could tie that in either AWS, Google, or Azure, or if you are making a SaaS application going through a front-end web component and have a pass-through gateway.
Cloudflare DNS is a pretty solid product as it is not tied to any cloud environment.
I rate the overall tool around seven or eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Analista de Infraestrutura SêniorAnalista at Unifique Telecomunicações
Good agility and security with a great load balancer
Pros and Cons
- "The web application firewall brought us good security and a view of the accesses/blocks of the entire domain and subdomain that were accessed both by region (country) and IPs."
- "Cloudflare could offer a better view or maybe dashboards of the main resources used in the client."
What is our primary use case?
The first use case was to administer the main domain of the organization where I worked.
We have the entire registration process for the main domain and its subdomains, and we create web application firewall (WAF) and load balancer rules.
We did a major MX migration from Google to Microsoft, and doing that with Cloudflare has given us immense security.
This domain also started to visualize improper accesses from other countries and monitor where the main accesses came from.
We made some blocks of administrator sites that only be accessed by a specific IP.
How has it helped my organization?
Cloudflare's solution brought us more agility, security, and confidence in managing the environment.
We have seen that there are very few failures or almost none that occur on the Cloudflare servers, and if they occur, the accesses are distributed to another region.
We like that we have a view of where the main accesses came from, such as the main countries, and also what was being blocked by the web application firewall (WAF)
Creating a rule to limit some admin access also improved the security and integrity of our environment.
What is most valuable?
The features we used the most were the web application firewall and the load balancer. These two services were essential for our structure.
The web application firewall brought us good security and a view of the accesses/blocks of the entire domain and subdomain that were accessed both by region (country) and IPs.
As for the load balancer, it did its job perfectly. Our scenario consisted of two web servers in different allocations to control access demands, and the load balancer did the job as expected, bringing security and stability to access points.
What needs improvement?
Cloudflare could offer a better view or maybe dashboards of the main resources used in the client.
For example, it could be possible to create dashboards and reports of the main accesses allowed or blocked by the web application firewall. It would also be nice to bring information on the client's screen about the status of the services according to the hosted region.
Of the services that I use, this is the part that I miss. Other services are in agreement and serving me perfectly as they should be.
For how long have I used the solution?
I've been using Cloudflare for about three or four years.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Lead at a tech vendor with 10,001+ employees
Helps to create DNS records and connect Cloudflare to the original server
Pros and Cons
- "The most valuable feature of the solution is external DNS. It is also very secure. They have their own main server and once you configure it, the product takes care of everything. There are no issues in resolving IPs and low latency is also present."
- "The tool needs to improve caching of servers. The product needs to include PFX certificate as well."
What is our primary use case?
The product helps to create DNS records and connect Cloudflare to the original server. You can also do load balancing configuration. I work with SaaS solutions.
How has it helped my organization?
In a single product and with minimal costs, you can get multiple features.
What is most valuable?
The most valuable feature of the solution is external DNS. It is also very secure. They have their own main server and once you configure it, the product takes care of everything. There are no issues in resolving IPs and low latency is also present.
What needs improvement?
The tool needs to improve caching of servers. The product needs to include PFX certificate as well.
For how long have I used the solution?
I am using the product for one year.
What do I think about the stability of the solution?
The tool is stable.
What do I think about the scalability of the solution?
The product is scalable and my company has around 5000 users for the tool.
How are customer service and support?
The product's support needs to be improved since they do not provide proper answers in the required time.
How would you rate customer service and support?
Neutral
How was the initial setup?
To deploy the solution, you need to enable the Cloudflare dashboard and create a container. After creating the container, you can create Cloudflare DNS records. You need to have Cloudflare CDN to reach your internal servers. The product's deployment will be lengthier for less experienced resources. It takes about 24 hours to complete the deployment process.
What's my experience with pricing, setup cost, and licensing?
The product's pricing is minimal compared to other products.
What other advice do I have?
The product requires maintenance from time to time. I would rate the product a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Sr. Cloud Solution Architect at Green Point Technology Services (I) Pvt. Ltd
A cloud DNS solution for all products hosted on Azure with simple to use DNS server
Pros and Cons
- "The solution is stable, and the DNS servers are simple to use."
- "Cloudflare should add more documentation and pricing to the cloud version."
What is our primary use case?
We use the solution for all our products hosted on Azure.
What is most valuable?
The solution is stable, and the DNS servers are simple to use.
What needs improvement?
Cloudflare should add more documentation and pricing to the cloud version.
For how long have I used the solution?
I have been using Cloudflare DNS for nine years, since 2014.
What do I think about the stability of the solution?
I rate the solution’s stability a ten out of ten.
What do I think about the scalability of the solution?
We never faced any problems with scalability. We’ve 100-200 users using the solution.
How was the initial setup?
The initial setup is straightforward and takes 15-20 minutes to complete if you want to start a new one.
Deployment is pretty straightforward when you take a domain. You need to set the DNS to Cloudflare. Once that is done, it hardly takes one or two minutes to take effect. We first pointed to Cloudflare as our DNS. From there, it took a pretty simple configuration for our web browser.
What about the implementation team?
We deployed the solution by ourselves.
What's my experience with pricing, setup cost, and licensing?
We are using the free tier of the solution.
What other advice do I have?
When we started, Cloudflare was the best solution for us. We were using the free service, and it was working well. We never considered switching to Azure DNS because Cloudflare met our needs. Azure DNS has improved recently, and they now offer free SSL domain registration on App Services.
Overall, I rate the solution a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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