We use the product to mitigate the security risk of dynamic DDoS attacks. In these attacks, millions of requests come from millions of different IPs to get our server down. If we do not have a security solution to mitigate this risk, the service for other users will be down. The server will be down due to the huge consumption of resources.
Security implmentation engineer at a security firm with 51-200 employees
A powerful and easy-to-deploy solution that provides multiple features to mitigate risks
Pros and Cons
- "The solution has different options that can be used to differentiate DDoS attacks."
- "The onboarding process can be improved a little bit."
What is our primary use case?
What is most valuable?
The solution has different options that can be used to differentiate DDoS attacks. Cloudflare has a user agent, which can be used to define rules. If I do not want MacBook users to access the system, I can use the user agent to drop the traffic for MacBook users. It is very valuable. It helps me mitigate risks.
The product gives us many tools to mitigate risks. It is one of the most powerful solutions on the cloud. The documentation is good.
What needs improvement?
The onboarding process can be improved a little bit.
For how long have I used the solution?
I have been using the solution for nine months.
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Cloudflare SASE & SSE Platform
November 2024
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What do I think about the stability of the solution?
I did not face any stability issues in the past nine months.
How are customer service and support?
I recently contacted support to get more information about certain attacks. I wanted to get a full report about an incident, and they sent me all the details I needed.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is not complex at all. It is too simple.
What about the implementation team?
We just have to integrate the node IP address of AWS and change the public IP as a DNS record. Then, Cloudflare will send all the data after mitigating any risk to AWS. The deployment takes five to seven business days. We need one or two engineers for the security part of the deployment. For testing and services, we need a team.
What other advice do I have?
It is a cloud solution. We have integrated it with Amazon AWS. Sometimes we can't mitigate the DDoS attacks using AWS WAF. It doesn’t detect the attacks. AWS WAF does not have some options to differentiate the type of attacks.
I use the tool only as a DDoS solution. I just use the DDoS service to protect myself. There's no scalability for this option. Documents already exist for all the cloud solutions. I wouldn’t prefer an automated solution for integration because apps are built based on customers’ requirements. The requirements differ, so the default profile for automation can't fit all the customers. Overall, I rate the product a nine and a half or ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
IT Associate at GNRC Hospitals
The rate limiting feature helps restrict unwanted requests
Pros and Cons
- "The best feature is rate limiting. If I'm expecting 500 visits per hour, Cloudflare will limit the requests if I suddenly get 50,000."
- "The free plan has limitations. For example, I can only set up three rules, and the application firewall is unavailable."
What is our primary use case?
Cloudflare DDoS protects against bots and DDoS attacks. I'm using the free version for my personal website.
What is most valuable?
The best feature is rate limiting. If I'm expecting 500 visits per hour, Cloudflare will limit the requests if I suddenly get 50,000.
What needs improvement?
The free plan has limitations. For example, I can only set up three rules, and the application firewall is unavailable.
For how long have I used the solution?
I have used Cloudflare DDoS for about a year.
How was the initial setup?
The initial setup isn't difficult. When a user signs up for a Cloudflare account and adds domains, it automatically deploys basic protection.
What other advice do I have?
I rate Cloudflare DDoS 10 out of 10. Before you opt for Cloudflare DDoS, you should understand that every cloud provider includes DDoS. If you are hosting your services in AWS, Google Cloud, or Microsoft Azure, you already have DDoS, so secondary protection isn't necessary.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Cloudflare SASE & SSE Platform
November 2024
Learn what your peers think about Cloudflare SASE & SSE Platform. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
814,763 professionals have used our research since 2012.
CTO at a tech services company with 51-200 employees
The solution mitigates DDoS attacks but provides poor technical support
Pros and Cons
- "Cloudflare DDoS mitigates DDoS attacks."
- "Cloudflare DDoS has poor technical support."
What is most valuable?
Cloudflare DDoS mitigates DDoS attacks.
What needs improvement?
Cloudflare DDoS mitigates DDoS attacks mostly by distributing the attacks through their network, which means many of their PoPs will hit your servers. When you have a huge DDoS attack, Cloudflare DDoS will stop the attack after some time. Until then, it will just register the DDoS attack through their network because they have a huge network, and then all those PoPs will hit your servers.
Cloudflare DDoS has poor technical support.
For how long have I used the solution?
I have been using Cloudflare DDoS for five years.
What do I think about the scalability of the solution?
More than 10,000 users are using Cloudflare DDoS in our company.
Which solution did I use previously and why did I switch?
I previously used F5.
What's my experience with pricing, setup cost, and licensing?
The solution's pricing lacks transparency. You never know what you're paying for, and even their team sometimes cannot give you a correct answer on how they calculate something.
What other advice do I have?
Overall, I rate Cloudflare DDoS a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
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Updated: November 2024
Product Categories
Secure Access Service Edge (SASE) Email Security Secure Web Gateways (SWG) Data Loss Prevention (DLP) Cloud Access Security Brokers (CASB) Distributed Denial of Service (DDOS) Protection Access Management Bot Management ZTNA as a Service ZTNA Remote Browser Isolation (RBI)Popular Comparisons
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