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360 Safeguard vs Trend Micro ScanMail comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

360 Safeguard
Ranking in Anti-Malware Tools
29th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Trend Micro ScanMail
Ranking in Anti-Malware Tools
24th
Average Rating
7.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Anti-Malware Tools category, the mindshare of 360 Safeguard is 0.4%, down from 0.4% compared to the previous year. The mindshare of Trend Micro ScanMail is 0.8%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools
 

Featured Reviews

Walter Fang - PeerSpot reviewer
A very stable tool that offers security and protection, along with automatic updates
The product's initial setup was very straightforward. When it comes to the time taken for the deployment part of 360 Safeguard, once in the back-end, the tool normally shows a message and shows the upgrade or whatever is running the back-end that I might not have noticed. The solution is deployed on the cloud. I could not even notice the deployment process because I think it just somehow showed up in my system one day, and it worked with my Windows system very smoothly and seamlessly. When I install Windows Office and choose Office 365, I see 360 Safeguard installed.
Jaffar Ali - PeerSpot reviewer
Ensures continuous protection with real-time scanning of emails and mailboxes
ScanMail needs improvement in its reporting, as it is currently weak in some areas. Additionally, the response time of their technical support is slow and needs enhancement. Overall, Trend Micro's technical support has deteriorated, and pricing is another area that requires attention. The list pricing is high, and we lose deals against competitors because of this. Trend Micro should consider reducing their prices, especially for large customers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product's initial setup was very straightforward."
"What I found most valuable in 360 Safeguard is its VPN feature. I support remote sites, so I use a VPN."
"I like that it's stable and easy to access."
"The analysis part is good."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
"Its integration with mail platforms is valuable."
"I find Trend Micro ScanMail to be a stable solution, and I would rate its stability as nine out of ten."
"I like that Trend Micro ScanMail is very effective and quite strong."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"What I like the most about Trend Micro ScanMail is its easiness."
 

Cons

"The web center in 360 Safeguard could be better, so this is its area for improvement. 360 Safeguard could be more scalable, especially for big businesses."
"In 360 Safeguard, there is something called the menu or advanced menu support, a process that I find to be a little bit awkward."
"It could be more secure and compatible with other software."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."
"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
"The sandboxing part can be improved."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
 

Pricing and Cost Advice

"I bought a license — it's quite cheap. It's definitely cheaper than an American product. It costs approximately $40 a year."
"360 Safeguard is low-priced. It only costs $300."
"It is an expensive solution. I rate the pricing a seven out of ten."
"Its price is okay. It is not too high."
"It's a yearly subscription, but the price could be better."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
15%
Government
11%
Computer Software Company
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about 360 Safeguard?
The product's initial setup was very straightforward.
What needs improvement with 360 Safeguard?
In 360 Safeguard, there is something called the menu or advanced menu support, a process that I find to be a little bit awkward. Sometimes, if the system crashes, you get a blue screen, and then it...
What is your primary use case for 360 Safeguard?
I use 360 Safeguard for protection and for its antivirus functionalities, which help me check on whether there are any intrusions, viruses, or hacking-related activities.
What do you like most about Trend Micro ScanMail?
What I like the most about Trend Micro ScanMail is its easiness.
What is your experience regarding pricing and costs for Trend Micro ScanMail?
Trend Micro ScanMail is priced in the middle range—not too expensive and not too cheap. In my experience, there are more costly solutions available, but this one provides a balanced cost.
What needs improvement with Trend Micro ScanMail?
I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database.
 

Also Known As

No data available
ScanMail
 

Overview

 

Sample Customers

Information Not Available
L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy
Find out what your peers are saying about 360 Safeguard vs. Trend Micro ScanMail and other solutions. Updated: March 2025.
847,625 professionals have used our research since 2012.