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Barracuda Email Security Gateway vs Trend Micro ScanMail comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Email Security Ga...
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
52
Ranking in other categories
DMARC Authentication Software (2nd), Secure Email Gateway (SEG) (4th)
Trend Micro ScanMail
Average Rating
7.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Anti-Malware Tools (24th)
 

Mindshare comparison

Barracuda Email Security Gateway and Trend Micro ScanMail aren’t in the same category and serve different purposes. Barracuda Email Security Gateway is designed for Secure Email Gateway (SEG) and holds a mindshare of 10.3%, down 16.2% compared to last year.
Trend Micro ScanMail, on the other hand, focuses on Anti-Malware Tools, holds 0.8% mindshare, down 1.1% since last year.
Secure Email Gateway (SEG)
Anti-Malware Tools
 

Featured Reviews

Mohammed Shah Newaj - PeerSpot reviewer
Instantly blocked and reduced our spam emails
The solution has to improve in a very specific way. When we allow our customers to send or scan email through our Barracuda Email Security Gateway, we are permitting their email server IP address, but not any domain. One of our customers has an email server where they are hosting five domains within their server. They are sending and receiving email through that server by using Barracuda Email Security Gateway. Therefore, we allow their IP address to send email through our Barracuda Email Security Gateway, then we declare MX for receiving email on behalf of our customers. After receiving the email, we deliver it to the specific IP address of the customer. Since we are only allowing the IP address, if an incident happens within a customer's email server or an email server gets compromised, then it starts sending spam. That creates a huge problem for the solution as it allows all emails because the customer's IP address is allowed to relay email through our Barracuda Email Security Gateway. Barracuda should add an option where it can add multiple domains, such as abc.com, bbc.com, and cbc.com. Therefore, this domains' emails will be allowed and other domains' emails will not be relayed through Barracuda Email Security Gateway. Whereas, if you allow the IP address, then any of the domain's emails will be relayed through Barracuda Email Security Gateway. That is the drawback that I have observed. So, Barracuda should work on this.
Jaffar Ali - PeerSpot reviewer
Ensures continuous protection with real-time scanning of emails and mailboxes
ScanMail needs improvement in its reporting, as it is currently weak in some areas. Additionally, the response time of their technical support is slow and needs enhancement. Overall, Trend Micro's technical support has deteriorated, and pricing is another area that requires attention. The list pricing is high, and we lose deals against competitors because of this. Trend Micro should consider reducing their prices, especially for large customers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's easy to use. The configuration and web interface are user-friendly."
"I like Barracuda's cloud sandbox feature."
"It catches a lot of things and has the ability to add domains as well as add senders and update their things."
"One advantage is its immediate deployment capability. So the fast speed to deploy is a big plus point."
"The most valuable feature of the Barracuda Email Security Gateway is the ATP."
"Barracuda Email Security Gateway has features like identify the spam source, rules to avoid some specific spams and then reschedule. And there are some other features like the email continuity, the email server and gateway site, which can relay the mail kit. The solution is user-friendly.These kind of features are the most valuable."
"We have found some of the valuable features to be how easy the solution is to configure, the graphic support, and the intuitive dashboard."
"The client has the option to blacklist or whitelist any email address or domain based on the sender and recipient filters. If they want, they can restrict any IP addresses so email won't be received from those IP addresses."
"What I like the most about Trend Micro ScanMail is its easiness."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"The analysis part is good."
"Its integration with mail platforms is valuable."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
"I like that Trend Micro ScanMail is very effective and quite strong."
"I find Trend Micro ScanMail to be a stable solution, and I would rate its stability as nine out of ten."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
 

Cons

"Barracuda's spam database isn't on par with its competitors. Users complain about the spam email they're receiving, and we report the issue. Barracuda said they are going to update their system to block the malicious email we received, but we're still getting the same spam. The signatures are not in their database. They need to update their spam signatures because spam is bypassing Barracuda."
"There is room for further integration with the wider platform."
"The reports are standard, and it would be nice to be able to customize them."
"We are using the tool’s 400 model which does not offer accurate spam detection. We have also had performance issues with the tool."
"The technical support is not available globally 24/7 and this is the biggest problem with the product."
"My customers were sending OPT bulk emails and Barracuda Email Security Gateway was not able to handle it. We have to go with another different solution, such FortiMail for the task. We are implementing these combinations of the Barracuda and FortiGate, for email security. The FortiGate FortiMail security gateway we use to send only the bulk email, not for receiving emails."
"This product can always be made more secure."
"Barracuda Email Security Gateway should add auto-remediation to improve the solution. Additionally, there are times when we have false positives and our general emails get locked, we have mentioned this to Barracuda."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
"I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
"The sandboxing part can be improved."
 

Pricing and Cost Advice

"The price of this solution is very high, but it's working fine."
"The licensing cost is competitive, it's not too high and not too low."
"We have a long agreement with Barracuda Email Security Gateway. We're very pleased with the cost and the solution. The cost is in the average range for this type of solution."
"As far as advanced email security systems, this product is mid-range on the pricing scale."
"We find the solution's pricing okay."
"We are using the trial version right now, and before purchasing the license, we need to solve some of the issues that we are facing. We need a proper solution for our email, and then we will look into pricing. We have a vendor for licensing."
"The price of the solution should be reduced. The price in the USA is less than where we are. Our local distributor of the solution is manipulating the market."
"I rate the price of Barracuda Email Security Gateway a ten on a scale of one to ten, where one is low price and ten is high price."
"It's a yearly subscription, but the price could be better."
"Its price is okay. It is not too high."
"It is an expensive solution. I rate the pricing a seven out of ten."
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Top Industries

By visitors reading reviews
Educational Organization
51%
Computer Software Company
8%
Financial Services Firm
5%
Manufacturing Company
4%
Financial Services Firm
15%
Government
11%
Computer Software Company
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Barracuda Email Security Gateway?
Barracuda Email Security Gateway is very simple to use.
What needs improvement with Barracuda Email Security Gateway?
Barracuda Email Security Gateway should include ATP in the next release.
What do you like most about Trend Micro ScanMail?
What I like the most about Trend Micro ScanMail is its easiness.
What is your experience regarding pricing and costs for Trend Micro ScanMail?
Trend Micro ScanMail is priced in the middle range—not too expensive and not too cheap. In my experience, there are more costly solutions available, but this one provides a balanced cost.
What needs improvement with Trend Micro ScanMail?
I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database.
 

Also Known As

Barracuda Spam and Virus Firewall, Barracuda Sentinel
ScanMail
 

Overview

 

Sample Customers

Evolution Recruitment Solutions, Evans Delivery Company, Osoyoos Credit Union, Synovis Life Technologies, Camden County Technical Schools, DEK, Evans Delivery Company, Colgate Rochester Crozer, Hemmera, South Carolina Heart Center, Ferma Corporation, Major League Baseball (MLB), Healy Brothers Automotive Group
L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy
Find out what your peers are saying about Abnormal Security, Proofpoint, Mimecast and others in Secure Email Gateway (SEG). Updated: March 2025.
847,862 professionals have used our research since 2012.