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Cisco Secure Email vs Trend Micro ScanMail comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Microsoft Defender for Offi...
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Average Rating
8.2
Number of Reviews
45
Ranking in other categories
Email Security (1st), Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (10th)
Cisco Secure Email
Average Rating
8.4
Number of Reviews
58
Ranking in other categories
Email Security (2nd), Cisco Security Portfolio (8th)
Trend Micro ScanMail
Average Rating
6.6
Number of Reviews
5
Ranking in other categories
Anti-Malware Tools (28th)
 

Mindshare comparison

Email Security
Anti-Malware Tools
 

Featured Reviews

Luis-Brown - PeerSpot reviewer
Aug 8, 2023
Allows for easy reporting of problems, valuable anti-phishing, and anti-malware support
Microsoft Defender for Office 365 lacks proactivity in assisting us with preparing for potential threats before they occur. While they employ a substantial amount of threat intelligence to preemptively prevent incidents, their effectiveness diminishes when it comes to delivering proactive threat intelligence alerts from Microsoft. Their focus primarily revolves around managing the internal environment. On the other hand, my other vendor, Check Point, along with my membership in MS-ISAC, supplements me with this type of information. The phishing and spam filters could use some improvement. It is adequate, but it doesn't match the quality of Proofpoint or Mimecast. However, it comes close in effectiveness. Plus, if we're obtaining it for free, investing in the other products seems impractical.
Muhammad Naeemuddoja - PeerSpot reviewer
Nov 14, 2023
Robust email security with advanced threat protection, seamless integration with the Cisco security ecosystem, and flexibility in deployment options
While Cisco is a preferred choice for larger enterprises, its products, especially in the realm of security, tend to be more expensive due to their advanced features. Many organizations commonly rely on Microsoft Outlook for their email needs. Transitioning to Cisco security solutions, including Cisco SecureMail, requires careful consideration and typically involves a learning stage. The decision between traditional hardware and virtual machines (VMs) for deploying solutions like Cisco Secure Mail often depends on financial considerations. VMs are generally more cost-effective compared to dedicated hardware, leading industries to increasingly favor VM deployment. The choice is particularly relevant when the server's capabilities are robust enough to meet organizational needs. Overall, I would rate it nine out of ten.
ElvisHenriquez - PeerSpot reviewer
Apr 9, 2023
Integrates well with mail platforms, but the UI is pretty old-fashioned
ScanMail is being used to provide deeper security for on-premise mail servers. We are using its latest version It helped us in properly handling advanced security threats in the mail servers. Its integration with mail platforms is valuable. Its user interface is pretty old-fashioned, and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"It’s easy to handle integrations, and we don't need a lot of people in our IT team."
"Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"The most valuable features are protection against ransomware and spam."
"I can customize the configuration and policies."
"It's a bit easy to handle Cisco Secure Email; it's not that difficult. For the logs, which are in PDF format, it's not hard to read them. We don't need Wireshark much to analyze the logs."
"What I find the most valuable about Cisco Secure Email is that the logs are not that difficult to see even if you're not used to them. The logs are reasonably readable and diagnosing the problem is not too hard with them."
"We like the in-built features, like the email filtering based on the IP and domain. Cisco has its own blacklisted domains and IPs, which is very good. This filters around 70 percent of emails from spam, and we are seeing fewer false positives with this."
"The tech engineers are very knowledgeable."
"Capital expenditure is a significant consideration, and the impact on major expenditures prompts a careful analysis before onboarding the new product."
"It sends us reports, where we can see if there have been attacks, e.g. DDoS. If so, we can switch to a clean IP."
"I like that Trend Micro ScanMail is very effective and quite strong."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
"The analysis part is good."
"What I like the most about Trend Micro ScanMail is its easiness."
"Its integration with mail platforms is valuable."
 

Cons

"You should be able to deploy Defender for every subscription without the need to add servers."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"The UI needs to be more user-friendly."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"Several simulation options are available within 365, and the phishing simulation could be better."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"Cisco Secure Email can be improved from the administrator's point of view. Usually, you have to work with different areas, and they can try to make it easy for the administrator to use different functions."
"I have some frustrations with the user experience in the interface, specifically with regard to making a list of people for whom I want to allow email access."
"We cannot manage multiple devices from a single UI."
"One of the things that Cisco could improve on with IronPort is the support. Cisco doesn't really have enough engineers who have full, hands-on knowledge of IronPort. Knowledge of it is not something you can find easily compared to other security appliances."
"The solution needs to improve its advanced phishing filters. It is very good at filtering things which have bad reputations. However, when phishing or malicious emails are new or coming from a legitimate source, we don't feel that the solution is working."
"The interface is dated. It has looked pretty much the same for 15 years or so. It would be helpful to be able to do everything from one spot. The centralized quarantine and reporting are completely separate from policy administration."
"The pricing needs to be reconsidered or enhanced."
"I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate."
"The sandboxing part can be improved."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."
 

Pricing and Cost Advice

"Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."
"While Microsoft Defender for Office 365 necessitates pricier E3 or E5 subscriptions, the extensive functionality offered by these licenses across various Microsoft products justifies the investment."
"The product is expensive."
"The pricing is normal. Considering its popularity, it's not overpriced."
"Defender for 365 comes in various plans and licenses, along with other Microsoft security solutions. Purchasing this kind of package or security bundle gives good value for money, and that's what I recommend."
"The license is expensive because the cost is based on the number of users."
"For large enterprise organizations, they can definitely afford it, but for small and medium organizations, they might struggle to cover the expenses."
"It is much more expensive than using another solution because we have had to include some options and upgrade our license."
"As per market availability, this solution is more expensive than other vendors."
"There were no other costs in addition to the standard licensing fees."
"I rate the pricing a ten out of ten on a scale where one means it is less cost-effective, and ten means it is the most cost-effective solution."
"At times, we feel the pricing is a bit too high, but then, there is also room for discounts. We enjoy a lot of discounts, and that is why we are still with them. There are no costs in addition to the standard licensing fees."
"In addition to the standard licensing, there is a cost for SMARTnet as well."
"The price is significantly high."
"It is an expensive product. I rate its pricing an eight or nine."
"We do annual licensing for Cisco Secure Email Gatewayand SMA together, and possibly SmartNet support. Packaged together, the cost is just under $38,000."
"It's a yearly subscription, but the price could be better."
"Its price is okay. It is not too high."
"It is an expensive solution. I rate the pricing a seven out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Educational Organization
23%
Computer Software Company
18%
Financial Services Firm
7%
Government
6%
Computer Software Company
15%
Financial Services Firm
14%
Government
11%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
The pricing is reasonable since it comes integrated with our Office 365 license.
What needs improvement with Microsoft Defender for Office 365?
Sometimes, phishing emails manage to pass through the filter, so the system needs to enhance its phishing email detec...
What do you like most about Cisco Secure Email?
Cisco Secure Email is a budget-friendly solution.
What is your experience regarding pricing and costs for Cisco Secure Email?
The pricing for Cisco Email Security Appliance involves recurring costs for licenses based on the contracted time fra...
What needs improvement with Cisco Secure Email?
The discontinuation of physical hardware solutions is a significant area for improvement in the Cisco Email Security ...
What do you like most about Trend Micro ScanMail?
What I like the most about Trend Micro ScanMail is its easiness.
What is your experience regarding pricing and costs for Trend Micro ScanMail?
The pricing of the solution is fine but I'm looking for a more complete security solution. It doesn't fully protect a...
What needs improvement with Trend Micro ScanMail?
The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper securit...
 

Also Known As

MS Defender for Office 365
Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
ScanMail
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy
Find out what your peers are saying about Microsoft, Cisco, Fortinet and others in Email Security. Updated: October 2024.
814,649 professionals have used our research since 2012.