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Microsoft Exchange Online Protection (EOP) vs Trend Micro ScanMail comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Microsoft Exchange Online P...
Ranking in Anti-Malware Tools
11th
Average Rating
8.2
Number of Reviews
35
Ranking in other categories
Email Security (3rd)
Trend Micro ScanMail
Ranking in Anti-Malware Tools
28th
Average Rating
6.6
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Anti-Malware Tools category, the mindshare of Microsoft Exchange Online Protection (EOP) is 2.3%, down from 2.5% compared to the previous year. The mindshare of Trend Micro ScanMail is 1.1%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools
 

Featured Reviews

Nov 22, 2022
Offers valuable alert features
In my experience, everyone is using Azure or solutions from Microsoft. Word, Excel, and Outlook are present for a majority of companies. There is very little on the Google platform for email. The solution's discussion is more about budget and whether you are going to choose the on-premises or the cloud version. Microsoft is huge and a top-three vendor that really only competes with AWS and maybe Oracle. Certain features like scalability really are not relevant because the company's reputation is more than enough. Age in the market and investments in security are more important. You can rest assured that Microsoft has a particular team dedicated to each feature or issue. They are always improving and always delivering. Certain features of the solution will be valuable based on your role. For example, I am part of the security team so threat management is interesting to me. An an engineer or email team might be more interested in policies, configuration, or the administrative exchange. Nothing is perfect but the solution is very good. When you don't have opponents, it is easier to achieve a good rating. I rate the solution a nine out of ten.
ElvisHenriquez - PeerSpot reviewer
Apr 9, 2023
Integrates well with mail platforms, but the UI is pretty old-fashioned
ScanMail is being used to provide deeper security for on-premise mail servers. We are using its latest version It helped us in properly handling advanced security threats in the mail servers. Its integration with mail platforms is valuable. Its user interface is pretty old-fashioned, and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can migrate seamlessly without any disruptions to our operations."
"I like the product's ZAP feature."
"It offers great security against malware and other threats."
"The solution's stability is very, very good. I didn't face any problems in the last year."
"You can use the product to create special accounts."
"The email policy configuration options in Microsoft EOP are satisfactory."
"It has a really nice web-based administration console."
"The initial setup is just a standard process."
"I like that Trend Micro ScanMail is very effective and quite strong."
"The analysis part is good."
"Its integration with mail platforms is valuable."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
"What I like the most about Trend Micro ScanMail is its easiness."
 

Cons

"Online Protection has an issue in that it doesn't provide an option to stop impersonation."
"The product's end-of-life cycle could be extended."
"I would like to get reports about vulnerable connections from our clients with information about domains, public IPs, etc. That would be highly useful."
"Our company faces difficulty with Microsoft Exchange Online Protection (EOP) because it's too big, clunky, and difficult for a small client to implement quickly and easily."
"It doesn't protect against everything. We do need protection for, for example, endpoints."
"When you're using a Microsoft product solution, you can scale it, but if you're not, there are limitations."
"The solution must improve the user experience."
"The solution needs to improve its backup."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."
"The sandboxing part can be improved."
 

Pricing and Cost Advice

"The solution falls on the higher or more expensive side of the spectrum."
"The solution is expensive but is backed by Microsoft's reputation."
"The pricing for the solution depends on what you are trying to achieve with the use of the product, but I know that it is not a cheaply priced product. Yearly payments have to be made towards the licensing fees of the solution."
"The price could be lower."
"Online Protection is fairly expensive."
"Apart from the license fee for the solution, there are no additional costs."
"It is a low-price solution."
"The product's pricing is competitive for the US market."
"It's a yearly subscription, but the price could be better."
"It is an expensive solution. I rate the pricing a seven out of ten."
"Its price is okay. It is not too high."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Government
9%
Financial Services Firm
8%
Manufacturing Company
7%
Computer Software Company
15%
Financial Services Firm
14%
Government
11%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
What needs improvement with Microsoft Exchange Online Protection?
The product's end-of-life cycle could be extended. When it gets upgraded, we should receive some incentives. For example, someone who has purchased a Microsoft professional license should be able t...
What is your primary use case for Microsoft Exchange Online Protection?
The main use case is to block suspicious links in emails. However, some functionalities like SIPP attachment are not available in the basic EOP. Alos, complete phishing protection is also not avail...
What do you like most about Trend Micro ScanMail?
What I like the most about Trend Micro ScanMail is its easiness.
What is your experience regarding pricing and costs for Trend Micro ScanMail?
The pricing of the solution is fine but I'm looking for a more complete security solution. It doesn't fully protect against web access hacking, so I have to use an additional tool. Other companies ...
What needs improvement with Trend Micro ScanMail?
The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access. As a result, I need to use multiple ...
 

Also Known As

Microsoft EOP, MS Exchange Online Protection
ScanMail
 

Overview

 

Sample Customers

Information Not Available
L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy
Find out what your peers are saying about Microsoft Exchange Online Protection (EOP) vs. Trend Micro ScanMail and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.