Trend Micro Email Security vs Trend Micro ScanMail comparison

The compared Trend Micro Email Security and Trend Micro ScanMail solutions aren't in the same category. Trend Micro Email Security is ranked #8 in Email Security , with an average rating of 8.2, and holds a 3.3% mindshare in the category. Trend Micro ScanMail is ranked #27 in Anti-Malware Tools , with an average rating of 7.0, and holds a 1.1% mindshare. Additionally, 91% of Trend Micro Email Security users are willing to recommend the solution, compared to 66% of Trend Micro ScanMail users who would recommend it.

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Executive Summary

We performed a comparison between Trend Micro Email Security and Trend Micro ScanMail based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Proofpoint, Cisco and others in Email Security.

To learn more, read our detailed Email Security Report (Updated: December 2024).

Buyer's Guide

Email Security

December 2024

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Defender for Offi...

Mindshare comparison

Email Security

Anti-Malware Tools

Featured Reviews

Tolu Omolaja

Head of Department of Network Communications at Eko electricity

Great URL scanning and attachment scanning, but I would like more proactive threat analysis

The two main features that prove most beneficial for us are URL scanning and attachment scanning. URL scanning involves an automatic scan of links and emails. When a user clicks on a link within an email, the system promptly checks the link's safety. If the link is deemed safe, access is granted automatically. However, if it is flagged as unsafe, we receive feedback and notification to caution us about the potentially harmful link. At this point, we are presented with the option to proceed or return. I have personally witnessed the system identify a few unsafe links, making this the primary advantage of using the solution. The second crucial aspect is the scanning of attachments. When an email containing an attachment arrives, we receive a notification of the new email, along with information that the attachment is being scanned for threats. This additional layer of security provides peace of mind for our organization. While Microsoft Defender for Office 365 offers numerous features, these two stand out as particularly impressive and valuable to us.

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Bruno Obata

IT Manager at Lorinvest Gestão de Recursos Ltda

Provides effective filtering for spam, phishing, and suspicious emails

In terms of improvement, reducing false positives would improve the system. If there were fewer false positives, it would be nearly perfect. In the next release, I would like to see improved detection for emails containing only text, especially if they seem suspicious but lack links or attachments. Currently, Trend Micro Email Security is effective with emails containing links or attachments, but those with only text can slip through unnoticed.

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ElvisHenriquez

Senior Services Manager at NextCom Systems Inc

Integrates well with mail platforms, but the UI is pretty old-fashioned

ScanMail is being used to provide deeper security for on-premise mail servers. We are using its latest version It helped us in properly handling advanced security threats in the mail servers. Its integration with mail platforms is valuable. Its user interface is pretty old-fashioned, and…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Microsoft Defender for Office 365's most valuable feature is its performance."

"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."

"One of the best features of the tool is its capability to aggregate insights from different workloads, basically from the Office 365 and endpoints part."

"Since we have started using the solution, there have been fewer compromises."

"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."

"Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."

"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."

"The two main features that prove most beneficial for us are URL scanning and attachment scanning."

More Microsoft Defender for Office 365 pros

"The most valuable features include email filtering to block spam and phishing attempts, the use of DMARC for email authentication, and robust malware scanning."

"Trend Micro Email Security scans all email attachments because, nowadays, ransomware or malware files are sent through email attachments."

"Trend Micro Email Security is a robust solution with quick performance. It works autonomously without the need for an administrator."

"The email and the signature based protection is the most valuable feature."

"Trend Micro constantly releases new versions and patches based on evolving needs."

"The most valuable features of the solution are spam protection and email continuity."

"The technical support is good."

"The integration capability of the solution is good."

More Trend Micro Email Security pros

"What I like the most about Trend Micro ScanMail is its easiness."

"Its integration with mail platforms is valuable."

"I like that Trend Micro ScanMail is very effective and quite strong."

"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."

"The analysis part is good."

Cons

"Configuring the default strategies and policies in Microsoft Defender for Cloud Apps generates a lot of noise and false positives."

"There's room for improvement regarding the time frame for retrieving emails."

"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."

"There is room for improvement in terms of reporting."

"Sometimes, phishing emails manage to pass through the filter, so the system needs to enhance its phishing email detection capabilities."

"The XDR dashboard has room for improvement."

"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."

"Microsoft Defender for Office 365 should be more proactive."

More Microsoft Defender for Office 365 cons

"There is a limitation when customers are using their email from a third-party solution that isn't from Trend Micro."

"Trend Micro Email Security can improve on scam detection. It could use AI in this area."

"I rate Trend Micro support four out of 10. The support in our region isn't very good. They do not respond quickly when we open up a case."

"In terms of improvement, reducing false positives would improve the system."

"The capacity handling and the scalability of the solution need to be improved since I feel Trend Micro lacks in such areas."

"In our company, we found out that the solution wasn't well-tested by Trend Micro, resulting in a performance and bandwidth problem."

"The tool's dashboard is old."

"The patch management could improve in Trend Micro Email Security."

More Trend Micro Email Security cons

"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."

"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."

"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."

"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."

"The sandboxing part can be improved."

Pricing and Cost Advice

"From the pricing point of view, like any other product in the market, there is scope for negotiation."

"Compared to other brands, Microsoft Defender for Office 365's pricing is competitive."

"The product is expensive."

"The pricing is normal. Considering its popularity, it's not overpriced."

"The product is very expensive."

"The pricing has become expensive."

"Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."

"For large enterprise organizations, they can definitely afford it, but for small and medium organizations, they might struggle to cover the expenses."

More Microsoft Defender for Office 365 pricing and cost advice

"The cost is about $6,000 for 300 users for one year."

"The price of Trend Micro Email Security is more than Sophos' similar solution."

"The price of Trend Micro Email Security is annual. There are no additional fees."

"The solution's pricing is very optimum, given its quality, features, and stability."

"Price-wise, it is a cheap solution. I rate the solution's pricing a one on a scale of one to ten, where ten is expensive. Annual payments are made for the licensing."

"The tool must improve its pricing."

"The price is more accessible compared to some other solutions, like FortiMail. It offers excellent value for the price."

"The solution is inexpensive so we recommend it to small to mid-sized businesses."

More Trend Micro Email Security pricing and cost advice

"It is an expensive solution. I rate the pricing a seven out of ten."

"It's a yearly subscription, but the price could be better."

"Its price is okay. It is not too high."

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

Manufacturing Company

Government

Computer Software Company

18%

Financial Services Firm

10%

Comms Service Provider

University

Computer Software Company

14%

Financial Services Firm

14%

Government

11%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Microsoft Defender for Office 365?

Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...

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What is your experience regarding pricing and costs for Microsoft Defender for Office 365?

I don't have detailed specifics on pricing, setup cost, or licensing.

See all answers

What needs improvement with Microsoft Defender for Office 365?

I am generally satisfied with how it currently is. If I could improve anything, I would reduce the cost.

See all answers

What do you like most about Trend Micro Email Security?

The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration ...

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What needs improvement with Trend Micro Email Security?

Trend Micro Email Security can improve on scam detection. It could use AI in this area. For example, there is a norma...

See all answers

What advice do you have for others considering Trend Micro Email Security?

The features of such security software are all very similar, and very close to each other. But if you would like to s...

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What do you like most about Trend Micro ScanMail?

What I like the most about Trend Micro ScanMail is its easiness.

See all answers

What is your experience regarding pricing and costs for Trend Micro ScanMail?

The pricing of the solution is fine but I'm looking for a more complete security solution. It doesn't fully protect a...

See all answers

What needs improvement with Trend Micro ScanMail?

The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper securit...

See all answers

Comparisons

Proofpoint Email Protection vs Microsoft Defender for Office 365

Compared 14% of the time

Check Point Harmony Email & Collaboration vs Microsoft Defender for Office 365

Compared 8% of the time

Microsoft Exchange Online Protection (EOP) vs Microsoft Defender for Office 365

Compared 5% of the time

Hornetsecurity 365 Total Protection vs Microsoft Defender for Office 365

Compared 4% of the time

Abnormal Security vs Microsoft Defender for Office 365

Compared 4% of the time

More Microsoft Defender for Office 365 Competitors

Microsoft Exchange Online Protection (EOP) vs Trend Micro Email Security

Compared 13% of the time

Trend Micro InterScan Messaging Security vs Trend Micro Email Security

Compared 10% of the time

Fortinet FortiMail vs Trend Micro Email Security

Compared 10% of the time

Cisco Secure Email vs Trend Micro Email Security

Compared 8% of the time

Barracuda Email Security Gateway vs Trend Micro Email Security

Compared 4% of the time

More Trend Micro Email Security Competitors

Microsoft Exchange Online Protection (EOP) vs Trend Micro ScanMail

Compared 37% of the time

Microsoft Defender for Endpoint vs Trend Micro ScanMail

Compared 10% of the time

Barracuda Email Security Gateway vs Trend Micro ScanMail

Compared 10% of the time

Fortinet FortiMail vs Trend Micro ScanMail

Compared 9% of the time

CrowdStrike Falcon vs Trend Micro ScanMail

Compared 7% of the time

More Trend Micro ScanMail Competitors

Product Reports

Buyer's Guide

Microsoft Defender for Office 365

January 2025

Microsoft Defender for Office 365 report

Download Microsoft Defender for Office 365 product report

Buyer's Guide

Trend Micro Email Security

December 2024

Download Trend Micro Email Security product report

Buyer's Guide

Anti-Malware Tools

December 2024

Download Trend Micro ScanMail product report

Also Known As

MS Defender for Office 365

No data available

ScanMail

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Microsoft

Trend Micro

Overview

Microsoft Defender for Office 365 is a comprehensive security solution designed to protect organizations against advanced threats in their email, collaboration, and productivity environments. It combines the power of Microsoft's threat intelligence, machine learning, and behavioral analytics to provide real-time protection against phishing, malware, ransomware, and other malicious attacks.

With Microsoft Defender for Office 365, organizations can safeguard their email communication by detecting and blocking malicious links, attachments, and unsafe email content. It employs advanced anti-phishing capabilities to identify and prevent sophisticated phishing attacks that attempt to steal sensitive information or compromise user credentials.

This solution also offers robust protection against malware and ransomware. It leverages machine learning algorithms to analyze email attachments and URLs in real-time, identifying and blocking malicious content before it reaches users' inboxes. Additionally, it provides advanced threat-hunting capabilities, allowing security teams to proactively investigate and respond to potential threats.

Microsoft Defender for Office 365 goes beyond email protection and extends its security features to other collaboration tools like SharePoint, OneDrive, and Teams. It scans files and documents stored in these platforms, ensuring that they are free from malware and other malicious content. It also provides visibility into user activities, helping organizations detect and mitigate insider threats.

Furthermore, this solution offers rich reporting and analytics capabilities, providing organizations with insights into their security posture and threat landscape. It enables security administrators to monitor and manage security incidents, track trends, and take proactive measures to enhance their overall security posture.

Trend Micro Email Security is a comprehensive solution designed to protect organizations from email-based threats. With advanced threat intelligence and machine learning algorithms, it provides real-time protection against spam, phishing, malware, and other email-borne attacks.

This product offers multi-layered security, including content filtering, URL reputation analysis, and attachment scanning, ensuring that malicious emails are blocked before they reach the users' inbox. It also includes data loss prevention capabilities, preventing sensitive information from being leaked via email.

Trend Micro Email Security is easy to deploy and manage, with a centralized management console that allows administrators to set policies, monitor email traffic, and generate reports.

With its robust security features and user-friendly interface, this product is an essential tool for organizations looking to safeguard their email communications.

More than 90 percent of targeted attacks begin with a spear phishing email, which means your mail server security is more important than ever. Unfortunately, most mail server security solutions, including the limited set of built-in protections in Microsoft® Exchange™ 2013 and 2016, rely on pattern file updates, which only detect traditional malware. They don’t include specific protections to detect malicious URLs or document exploits commonly used in targeted attacks or advanced persistent threats (APTs).

ScanMail™ Suite for Microsoft® Exchange™ stops highly targeted email attacks and spear phishing by using document exploit detection, enhanced web reputation, and sandboxing as part of a custom APT defense—protection you don’t get with other solutions. In addition, only ScanMail blocks traditional malware with email, file, and web reputation technology and correlated global threat intelligence from Trend Micro™ Smart Protection Network™ cloud-based security.

Time-saving features like central management, search and destroy, and role-based access have earned ScanMail its reputation as one of the simplest security solutions to setup and operate.

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.

MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital

L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy

Find out what your peers are saying about Microsoft, Proofpoint, Cisco and others in Email Security. Updated: December 2024.

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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.