Trend Micro Email Security vs Trend Micro ScanMail comparison

The compared Trend Micro Email Security and Trend Micro ScanMail solutions aren't in the same category. Trend Micro Email Security is ranked #8 in Email Security , with an average rating of 8.1, and holds a 4.0% mindshare in the category. Trend Micro ScanMail is ranked #28 in Anti-Malware Tools , with an average rating of 7.0, and holds a 1.1% mindshare. Additionally, 91% of Trend Micro Email Security users are willing to recommend the solution, compared to 66% of Trend Micro ScanMail users who would recommend it.

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Executive Summary

We performed a comparison between Trend Micro Email Security and Trend Micro ScanMail based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Cisco, Fortinet and others in Email Security.

To learn more, read our detailed Email Security Report (Updated: November 2024).

Buyer's Guide

Email Security

November 2024

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Helped 816,406 peers since 2012

Categories and Ranking

Microsoft Defender for Offi...

Mindshare comparison

Email Security

Anti-Malware Tools

Featured Reviews

Luis-Brown

IT Director at a energy/utilities company with 11-50 employees

Allows for easy reporting of problems, valuable anti-phishing, and anti-malware support

Microsoft Defender for Office 365 lacks proactivity in assisting us with preparing for potential threats before they occur. While they employ a substantial amount of threat intelligence to preemptively prevent incidents, their effectiveness diminishes when it comes to delivering proactive threat intelligence alerts from Microsoft. Their focus primarily revolves around managing the internal environment. On the other hand, my other vendor, Check Point, along with my membership in MS-ISAC, supplements me with this type of information. The phishing and spam filters could use some improvement. It is adequate, but it doesn't match the quality of Proofpoint or Mimecast. However, it comes close in effectiveness. Plus, if we're obtaining it for free, investing in the other products seems impractical.

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Bruno Obata

IT Manager at Lorinvest Gestão de Recursos Ltda

Provides effective filtering for spam, phishing, and suspicious emails

In terms of improvement, reducing false positives would improve the system. If there were fewer false positives, it would be nearly perfect. In the next release, I would like to see improved detection for emails containing only text, especially if they seem suspicious but lack links or attachments. Currently, Trend Micro Email Security is effective with emails containing links or attachments, but those with only text can slip through unnoticed.

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ElvisHenriquez

Senior Services Manager at NextCom Systems Inc

Integrates well with mail platforms, but the UI is pretty old-fashioned

ScanMail is being used to provide deeper security for on-premise mail servers. We are using its latest version It helped us in properly handling advanced security threats in the mail servers. Its integration with mail platforms is valuable. Its user interface is pretty old-fashioned, and…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"There are several features that I consider valuable."

"The two main features that prove most beneficial for us are URL scanning and attachment scanning."

"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."

"Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."

"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."

"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."

"The technical support is good and quick to resolve issues."

"The good part is that you don't have to configure it, which is very convenient."

More Microsoft Defender for Office 365 pros

"It does a good job of ensuring users are not compromised via email."

"Trend Micro Email Security’s most valuable feature is spam filtering."

"The most valuable feature of Trend Micro Email Security is the security level it provides. The solution is efficient."

"The most valuable features include email filtering to block spam and phishing attempts, the use of DMARC for email authentication, and robust malware scanning."

"The initial setup is not overly complex."

"The interface is really good."

"Trend Micro constantly releases new versions and patches based on evolving needs."

"The most valuable features of this solution are the antivirus, antispam, and integration with cloud services. This is a multifunctional solution."

More Trend Micro Email Security pros

"I like that Trend Micro ScanMail is very effective and quite strong."

"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."

"What I like the most about Trend Micro ScanMail is its easiness."

"Its integration with mail platforms is valuable."

"The analysis part is good."

Cons

"I'd like some additional features any product can give me to protect our environment in a better way."

"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."

"The GUI is sometimes slow to fetch the device report and could be improved."

"The company should focus on adding threats that the solution is currently unable to detect."

"There is room for improvement in terms of reporting."

"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."

"Configuring the default strategies and policies in Microsoft Defender for Cloud Apps generates a lot of noise and false positives."

"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."

More Microsoft Defender for Office 365 cons

"Trend Micro Email Security should introduce new features, improvements, and updates which are cost-effective and easy to deploy."

"The enterprise security feature needs improvement."

"The solution's interface, which we get from an admin perspective, sometimes gets confusing."

"While they are good, not 100% of email is protected just yet."

"I rate Trend Micro support four out of 10. The support in our region isn't very good. They do not respond quickly when we open up a case."

"I would like to see more integration of Trend Micro Email Security with different platforms."

"The capacity handling and the scalability of the solution need to be improved since I feel Trend Micro lacks in such areas."

"Trend Micro Email Security can improve on scam detection. It could use AI in this area."

More Trend Micro Email Security cons

"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."

"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."

"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."

"The sandboxing part can be improved."

"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."

Pricing and Cost Advice

"From the pricing point of view, like any other product in the market, there is scope for negotiation."

"Microsoft Defender is expensive. I typically recommend it only if clients have the budget. Otherwise, I would suggest an alternative."

"I was working in the government and it was too expensive for us to use our Microsoft products."

"I know that the product is incredibly expensive."

"The license is expensive because the cost is based on the number of users."

"For large enterprise organizations, they can definitely afford it, but for small and medium organizations, they might struggle to cover the expenses."

"It is much more expensive than using another solution because we have had to include some options and upgrade our license."

"Defender for 365 comes in various plans and licenses, along with other Microsoft security solutions. Purchasing this kind of package or security bundle gives good value for money, and that's what I recommend."

More Microsoft Defender for Office 365 pricing and cost advice

"Trend Micro Email Security's pricing is reasonable."

"It's a VPN solution. Trend Micro is reasonably priced."

"The price is more accessible compared to some other solutions, like FortiMail. It offers excellent value for the price."

"Trend Micro Email Security is not an expensive solution."

"The price of Trend Micro Email Security is more than Sophos' similar solution."

"The cost is about $6,000 for 300 users for one year."

"I rate the product price a six on a scale of one to ten, where one is low price and ten is high price."

"The price of Trend Micro Email Security is annual. There are no additional fees."

More Trend Micro Email Security pricing and cost advice

"It is an expensive solution. I rate the pricing a seven out of ten."

"It's a yearly subscription, but the price could be better."

"Its price is okay. It is not too high."

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816,406 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

Manufacturing Company

Government

Computer Software Company

19%

Financial Services Firm

Comms Service Provider

Manufacturing Company

Computer Software Company

15%

Financial Services Firm

13%

Government

12%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Microsoft Defender for Office 365?

Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...

See all answers

What is your experience regarding pricing and costs for Microsoft Defender for Office 365?

The pricing is reasonable since it comes integrated with our Office 365 license.

See all answers

What needs improvement with Microsoft Defender for Office 365?

Sometimes, phishing emails manage to pass through the filter, so the system needs to enhance its phishing email detec...

See all answers

What do you like most about Trend Micro Email Security?

The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration ...

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What needs improvement with Trend Micro Email Security?

Trend Micro Email Security can improve on scam detection. It could use AI in this area. For example, there is a norma...

See all answers

What advice do you have for others considering Trend Micro Email Security?

The features of such security software are all very similar, and very close to each other. But if you would like to s...

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What do you like most about Trend Micro ScanMail?

What I like the most about Trend Micro ScanMail is its easiness.

See all answers

What is your experience regarding pricing and costs for Trend Micro ScanMail?

The pricing of the solution is fine but I'm looking for a more complete security solution. It doesn't fully protect a...

See all answers

What needs improvement with Trend Micro ScanMail?

The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper securit...

See all answers

Comparisons

Proofpoint Email Protection vs Microsoft Defender for Office 365

Compared 13% of the time

Check Point Harmony Email & Collaboration vs Microsoft Defender for Office 365

Compared 7% of the time

Mimecast Email Security vs Microsoft Defender for Office 365

Compared 6% of the time

Microsoft Exchange Online Protection (EOP) vs Microsoft Defender for Office 365

Compared 5% of the time

Hornetsecurity 365 Total Protection vs Microsoft Defender for Office 365

Compared 4% of the time

More Microsoft Defender for Office 365 Competitors

Microsoft Exchange Online Protection (EOP) vs Trend Micro Email Security

Compared 12% of the time

Trend Micro InterScan Messaging Security vs Trend Micro Email Security

Compared 11% of the time

Cisco Secure Email vs Trend Micro Email Security

Compared 9% of the time

Fortinet FortiMail vs Trend Micro Email Security

Compared 9% of the time

Barracuda Email Security Gateway vs Trend Micro Email Security

Compared 5% of the time

More Trend Micro Email Security Competitors

Microsoft Exchange Online Protection (EOP) vs Trend Micro ScanMail

Compared 38% of the time

Microsoft Defender for Endpoint vs Trend Micro ScanMail

Compared 9% of the time

Barracuda Email Security Gateway vs Trend Micro ScanMail

Compared 8% of the time

Fortinet FortiMail vs Trend Micro ScanMail

Compared 7% of the time

Cisco Secure Email vs Trend Micro ScanMail

Compared 6% of the time

More Trend Micro ScanMail Competitors

Product Reports

Buyer's Guide

Microsoft Defender for Office 365

November 2024

Microsoft Defender for Office 365 report

Download Microsoft Defender for Office 365 product report

Buyer's Guide

Trend Micro Email Security

October 2024

Download Trend Micro Email Security product report

Buyer's Guide

Anti-Malware Tools

November 2024

Download Trend Micro ScanMail product report

Also Known As

MS Defender for Office 365

No data available

ScanMail

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Microsoft

Trend Micro

Overview

Microsoft Defender for Office 365 is a comprehensive security solution designed to protect organizations against advanced threats in their email, collaboration, and productivity environments. It combines the power of Microsoft's threat intelligence, machine learning, and behavioral analytics to provide real-time protection against phishing, malware, ransomware, and other malicious attacks.

With Microsoft Defender for Office 365, organizations can safeguard their email communication by detecting and blocking malicious links, attachments, and unsafe email content. It employs advanced anti-phishing capabilities to identify and prevent sophisticated phishing attacks that attempt to steal sensitive information or compromise user credentials.

This solution also offers robust protection against malware and ransomware. It leverages machine learning algorithms to analyze email attachments and URLs in real-time, identifying and blocking malicious content before it reaches users' inboxes. Additionally, it provides advanced threat-hunting capabilities, allowing security teams to proactively investigate and respond to potential threats.

Microsoft Defender for Office 365 goes beyond email protection and extends its security features to other collaboration tools like SharePoint, OneDrive, and Teams. It scans files and documents stored in these platforms, ensuring that they are free from malware and other malicious content. It also provides visibility into user activities, helping organizations detect and mitigate insider threats.

Furthermore, this solution offers rich reporting and analytics capabilities, providing organizations with insights into their security posture and threat landscape. It enables security administrators to monitor and manage security incidents, track trends, and take proactive measures to enhance their overall security posture.

Trend Micro Email Security is a comprehensive solution designed to protect organizations from email-based threats. With advanced threat intelligence and machine learning algorithms, it provides real-time protection against spam, phishing, malware, and other email-borne attacks.

This product offers multi-layered security, including content filtering, URL reputation analysis, and attachment scanning, ensuring that malicious emails are blocked before they reach the users' inbox. It also includes data loss prevention capabilities, preventing sensitive information from being leaked via email.

Trend Micro Email Security is easy to deploy and manage, with a centralized management console that allows administrators to set policies, monitor email traffic, and generate reports.

With its robust security features and user-friendly interface, this product is an essential tool for organizations looking to safeguard their email communications.

More than 90 percent of targeted attacks begin with a spear phishing email, which means your mail server security is more important than ever. Unfortunately, most mail server security solutions, including the limited set of built-in protections in Microsoft® Exchange™ 2013 and 2016, rely on pattern file updates, which only detect traditional malware. They don’t include specific protections to detect malicious URLs or document exploits commonly used in targeted attacks or advanced persistent threats (APTs).

ScanMail™ Suite for Microsoft® Exchange™ stops highly targeted email attacks and spear phishing by using document exploit detection, enhanced web reputation, and sandboxing as part of a custom APT defense—protection you don’t get with other solutions. In addition, only ScanMail blocks traditional malware with email, file, and web reputation technology and correlated global threat intelligence from Trend Micro™ Smart Protection Network™ cloud-based security.

Time-saving features like central management, search and destroy, and role-based access have earned ScanMail its reputation as one of the simplest security solutions to setup and operate.

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.

MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital

L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy

Find out what your peers are saying about Microsoft, Cisco, Fortinet and others in Email Security. Updated: November 2024.

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816,406 professionals have used our research since 2012.

We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.