Trend Micro Email Security vs Trend Micro ScanMail comparison

The compared Trend Micro Email Security and Trend Micro ScanMail solutions aren't in the same category. Trend Micro Email Security is ranked #9 in Email Security , with an average rating of 8.2, and holds a 3.9% mindshare in the category. Trend Micro ScanMail is ranked #27 in Anti-Malware Tools , with an average rating of 7.0, and holds a 1.1% mindshare. Additionally, 91% of Trend Micro Email Security users are willing to recommend the solution, compared to 66% of Trend Micro ScanMail users who would recommend it.

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Executive Summary

We performed a comparison between Trend Micro Email Security and Trend Micro ScanMail based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Proofpoint, Cisco and others in Email Security.

To learn more, read our detailed Email Security Report (Updated: December 2024).

Buyer's Guide

Email Security

December 2024

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Categories and Ranking

Microsoft Defender for Offi...

Mindshare comparison

Email Security

Anti-Malware Tools

Featured Reviews

Jamie LeClair

IT Collaboration Services Manager at Dow

File-sharing options and ease of collaboration or meetings allow for quick collaborations and chats

I work in my company's IT department, so I use all of the products under Office 365 daily, including Microsoft Word, Microsoft PowerPoint, Microsoft Teams, and all the other components in the product. My company can't make it through a day or go by without using the products offered under Office 365. Some of our manufacturing workers may use Office 365 a lot less, but it is still necessary for things like Microsoft Outlook and Exchange. I found Microsoft Teams to be the most valuable feature of the solution, along with all of the products and features offered under Office 365. My organization has remote workers, and we can't run the company without meetings organized with the help of Microsoft Teams.

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Bruno Obata

IT Manager at Lorinvest Gestão de Recursos Ltda

Provides effective filtering for spam, phishing, and suspicious emails

In terms of improvement, reducing false positives would improve the system. If there were fewer false positives, it would be nearly perfect. In the next release, I would like to see improved detection for emails containing only text, especially if they seem suspicious but lack links or attachments. Currently, Trend Micro Email Security is effective with emails containing links or attachments, but those with only text can slip through unnoticed.

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ElvisHenriquez

Senior Services Manager at NextCom Systems Inc

Integrates well with mail platforms, but the UI is pretty old-fashioned

ScanMail is being used to provide deeper security for on-premise mail servers. We are using its latest version It helped us in properly handling advanced security threats in the mail servers. Its integration with mail platforms is valuable. Its user interface is pretty old-fashioned, and…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Defender helps us prioritize threats across our organization."

"The most valuable feature of Microsoft Defender for Office 365 is its spam filter."

"The two main features that prove most beneficial for us are URL scanning and attachment scanning."

"We use Microsoft Defender for its ability to integrate with existing business technologies, which is beneficial for protecting business areas."

"The product's scalability is good."

"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."

"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."

"The product is not resource-intensive."

More Microsoft Defender for Office 365 pros

"Trend Micro constantly releases new versions and patches based on evolving needs."

"The initial setup is not overly complex."

"The most valuable features include email filtering to block spam and phishing attempts, the use of DMARC for email authentication, and robust malware scanning."

"Trend Micro has inter-domain security features that solutions from other vendors like Forcepoint lack."

"The email and the signature based protection is the most valuable feature."

"The solution's most valuable feature is ATP (Advanced Threat Protection), which utilizes the machine learning algorithm."

"The solution's initial setup process was easy since it was deployed on the cloud."

"The most valuable features of this solution are the antivirus, antispam, and integration with cloud services. This is a multifunctional solution."

More Trend Micro Email Security pros

"I like that Trend Micro ScanMail is very effective and quite strong."

"What I like the most about Trend Micro ScanMail is its easiness."

"The analysis part is good."

"Its integration with mail platforms is valuable."

"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."

Cons

"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."

"There is room for improvement in terms of reporting."

"There's room for improvement regarding the time frame for retrieving emails."

"The phishing and spam filters could use some improvement."

"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."

"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."

"Microsoft Defender for Office 365 should be more proactive."

"Configuration at the mid-level could be improved for the support team."

More Microsoft Defender for Office 365 cons

"The only negative thing about Trend Micro Email Security is its price. It could be less expensive."

"While they are good, not 100% of email is protected just yet."

"There needs to be more documentation for the product."

"The tool's dashboard is old."

"I rate Trend Micro support four out of 10. The support in our region isn't very good. They do not respond quickly when we open up a case."

"The product must provide better customization features."

"The send box needs improvement to match other products."

"There is a limitation when customers are using their email from a third-party solution that isn't from Trend Micro."

More Trend Micro Email Security cons

"The sandboxing part can be improved."

"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."

"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."

"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."

"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."

Pricing and Cost Advice

"Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."

"The product is very expensive."

"I know that the product is incredibly expensive."

"From the pricing point of view, like any other product in the market, there is scope for negotiation."

"While Microsoft Defender for Office 365 necessitates pricier E3 or E5 subscriptions, the extensive functionality offered by these licenses across various Microsoft products justifies the investment."

"For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."

"The pricing has become expensive."

"The license is expensive because the cost is based on the number of users."

More Microsoft Defender for Office 365 pricing and cost advice

"The solution is inexpensive so we recommend it to small to mid-sized businesses."

"The tool must improve its pricing."

"Price-wise, it is a cheap solution. I rate the solution's pricing a one on a scale of one to ten, where ten is expensive. Annual payments are made for the licensing."

"Trend Micro Email Security is not an expensive solution."

"The cost is about $6,000 for 300 users for one year."

"The price of Trend Micro Email Security is annual. There are no additional fees."

"Trend Micro Email Security's pricing is reasonable."

"The solution's pricing is very optimum, given its quality, features, and stability."

More Trend Micro Email Security pricing and cost advice

"Its price is okay. It is not too high."

"It's a yearly subscription, but the price could be better."

"It is an expensive solution. I rate the pricing a seven out of ten."

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824,053 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

Manufacturing Company

Government

Computer Software Company

18%

Financial Services Firm

10%

Comms Service Provider

Manufacturing Company

Computer Software Company

15%

Financial Services Firm

14%

Government

11%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Microsoft Defender for Office 365?

Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...

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What is your experience regarding pricing and costs for Microsoft Defender for Office 365?

The pricing is reasonable since it comes integrated with our Office 365 license.

See all answers

What needs improvement with Microsoft Defender for Office 365?

Microsoft needs to broaden its global support presence by establishing teams of subject-matter experts in all regions.

See all answers

What do you like most about Trend Micro Email Security?

The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration ...

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What needs improvement with Trend Micro Email Security?

Trend Micro Email Security can improve on scam detection. It could use AI in this area. For example, there is a norma...

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What advice do you have for others considering Trend Micro Email Security?

The features of such security software are all very similar, and very close to each other. But if you would like to s...

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What do you like most about Trend Micro ScanMail?

What I like the most about Trend Micro ScanMail is its easiness.

See all answers

What is your experience regarding pricing and costs for Trend Micro ScanMail?

The pricing of the solution is fine but I'm looking for a more complete security solution. It doesn't fully protect a...

See all answers

What needs improvement with Trend Micro ScanMail?

The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper securit...

See all answers

Comparisons

Proofpoint Email Protection vs Microsoft Defender for Office 365

Compared 13% of the time

Check Point Harmony Email & Collaboration vs Microsoft Defender for Office 365

Compared 8% of the time

Microsoft Exchange Online Protection (EOP) vs Microsoft Defender for Office 365

Compared 5% of the time

Cisco Secure Email vs Microsoft Defender for Office 365

Compared 5% of the time

Sophos Email vs Microsoft Defender for Office 365

Compared 4% of the time

More Microsoft Defender for Office 365 Competitors

Microsoft Exchange Online Protection (EOP) vs Trend Micro Email Security

Compared 13% of the time

Trend Micro InterScan Messaging Security vs Trend Micro Email Security

Compared 11% of the time

Fortinet FortiMail vs Trend Micro Email Security

Compared 9% of the time

Cisco Secure Email vs Trend Micro Email Security

Compared 8% of the time

Barracuda Email Security Gateway vs Trend Micro Email Security

Compared 4% of the time

More Trend Micro Email Security Competitors

Microsoft Exchange Online Protection (EOP) vs Trend Micro ScanMail

Compared 36% of the time

Microsoft Defender for Endpoint vs Trend Micro ScanMail

Compared 11% of the time

Barracuda Email Security Gateway vs Trend Micro ScanMail

Compared 9% of the time

Fortinet FortiMail vs Trend Micro ScanMail

Compared 8% of the time

CrowdStrike Falcon vs Trend Micro ScanMail

Compared 7% of the time

More Trend Micro ScanMail Competitors

Product Reports

Buyer's Guide

Microsoft Defender for Office 365

December 2024

Microsoft Defender for Office 365 report

Download Microsoft Defender for Office 365 product report

Buyer's Guide

Trend Micro Email Security

November 2024

Download Trend Micro Email Security product report

Buyer's Guide

Anti-Malware Tools

December 2024

Download Trend Micro ScanMail product report

Also Known As

MS Defender for Office 365

No data available

ScanMail

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Microsoft

Trend Micro

Overview

Microsoft Defender for Office 365 is a comprehensive security solution designed to protect organizations against advanced threats in their email, collaboration, and productivity environments. It combines the power of Microsoft's threat intelligence, machine learning, and behavioral analytics to provide real-time protection against phishing, malware, ransomware, and other malicious attacks.

With Microsoft Defender for Office 365, organizations can safeguard their email communication by detecting and blocking malicious links, attachments, and unsafe email content. It employs advanced anti-phishing capabilities to identify and prevent sophisticated phishing attacks that attempt to steal sensitive information or compromise user credentials.

This solution also offers robust protection against malware and ransomware. It leverages machine learning algorithms to analyze email attachments and URLs in real-time, identifying and blocking malicious content before it reaches users' inboxes. Additionally, it provides advanced threat-hunting capabilities, allowing security teams to proactively investigate and respond to potential threats.

Microsoft Defender for Office 365 goes beyond email protection and extends its security features to other collaboration tools like SharePoint, OneDrive, and Teams. It scans files and documents stored in these platforms, ensuring that they are free from malware and other malicious content. It also provides visibility into user activities, helping organizations detect and mitigate insider threats.

Furthermore, this solution offers rich reporting and analytics capabilities, providing organizations with insights into their security posture and threat landscape. It enables security administrators to monitor and manage security incidents, track trends, and take proactive measures to enhance their overall security posture.

Trend Micro Email Security is a comprehensive solution designed to protect organizations from email-based threats. With advanced threat intelligence and machine learning algorithms, it provides real-time protection against spam, phishing, malware, and other email-borne attacks.

This product offers multi-layered security, including content filtering, URL reputation analysis, and attachment scanning, ensuring that malicious emails are blocked before they reach the users' inbox. It also includes data loss prevention capabilities, preventing sensitive information from being leaked via email.

Trend Micro Email Security is easy to deploy and manage, with a centralized management console that allows administrators to set policies, monitor email traffic, and generate reports.

With its robust security features and user-friendly interface, this product is an essential tool for organizations looking to safeguard their email communications.

More than 90 percent of targeted attacks begin with a spear phishing email, which means your mail server security is more important than ever. Unfortunately, most mail server security solutions, including the limited set of built-in protections in Microsoft® Exchange™ 2013 and 2016, rely on pattern file updates, which only detect traditional malware. They don’t include specific protections to detect malicious URLs or document exploits commonly used in targeted attacks or advanced persistent threats (APTs).

ScanMail™ Suite for Microsoft® Exchange™ stops highly targeted email attacks and spear phishing by using document exploit detection, enhanced web reputation, and sandboxing as part of a custom APT defense—protection you don’t get with other solutions. In addition, only ScanMail blocks traditional malware with email, file, and web reputation technology and correlated global threat intelligence from Trend Micro™ Smart Protection Network™ cloud-based security.

Time-saving features like central management, search and destroy, and role-based access have earned ScanMail its reputation as one of the simplest security solutions to setup and operate.

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.

MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital

L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy

Find out what your peers are saying about Microsoft, Proofpoint, Cisco and others in Email Security. Updated: December 2024.

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824,053 professionals have used our research since 2012.

We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.