Trend Micro Email Security vs Trend Micro ScanMail comparison

The compared Trend Micro Email Security and Trend Micro ScanMail solutions aren't in the same category. Trend Micro Email Security is ranked #8 in Email Security , with an average rating of 8.1, and holds a 2.7% mindshare in the category. Trend Micro ScanMail is ranked #24 in Anti-Malware Tools , with an average rating of 8.0, and holds a 0.8% mindshare. Additionally, 91% of Trend Micro Email Security users are willing to recommend the solution, compared to 75% of Trend Micro ScanMail users who would recommend it.

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Executive Summary

We performed a comparison between Trend Micro Email Security and Trend Micro ScanMail based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Cisco, Proofpoint and others in Email Security.

To learn more, read our detailed Email Security Report (Updated: April 2025).

Buyer's Guide

Email Security

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Defender for Offi...

Mindshare comparison

Email Security

Anti-Malware Tools

Featured Reviews

Tolu Omolaja

Head of Department of Network Communications at Eko electricity

Great URL scanning and attachment scanning, but I would like more proactive threat analysis

The two main features that prove most beneficial for us are URL scanning and attachment scanning. URL scanning involves an automatic scan of links and emails. When a user clicks on a link within an email, the system promptly checks the link's safety. If the link is deemed safe, access is granted automatically. However, if it is flagged as unsafe, we receive feedback and notification to caution us about the potentially harmful link. At this point, we are presented with the option to proceed or return. I have personally witnessed the system identify a few unsafe links, making this the primary advantage of using the solution. The second crucial aspect is the scanning of attachments. When an email containing an attachment arrives, we receive a notification of the new email, along with information that the attachment is being scanned for threats. This additional layer of security provides peace of mind for our organization. While Microsoft Defender for Office 365 offers numerous features, these two stand out as particularly impressive and valuable to us.

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Nadeem Syed

CEO at Haniya Technologies

Offers comprehensive security, easy integration, and good support

It integrated easily. About 99% of the time, we do not face any challenges in integrating any product of Trend Micro with the existing network. It is usually compatible with all kinds of networks. They have recently added AI to all Trend Micro products. It makes life a little bit easier by catching viruses, providing solutions, and helping out whenever you are stuck somewhere. It is one of the very good features they have right now. For example, one of our clients experienced a network attack and became confused about resolving the issues. The AI was helpful by suggesting initial steps to solve the problem.

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Jaffar Ali

Director Technical Services at TechnoBIZ

Ensures continuous protection with real-time scanning of emails and mailboxes

ScanMail needs improvement in its reporting, as it is currently weak in some areas. Additionally, the response time of their technical support is slow and needs enhancement. Overall, Trend Micro's technical support has deteriorated, and pricing is another area that requires attention. The list pricing is high, and we lose deals against competitors because of this. Trend Micro should consider reducing their prices, especially for large customers.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The deployment capability is a great feature."

"One of the best features of the tool is its capability to aggregate insights from different workloads, basically from the Office 365 and endpoints part."

"The product is not resource-intensive."

"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."

"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."

"The most valuable feature of Microsoft Defender for Office 365 is its spam filter."

"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."

"Microsoft Defender for Office 365 is a stable solution."

More Microsoft Defender for Office 365 pros

"Trend Micro has inter-domain security features that solutions from other vendors like Forcepoint lack."

"Trend Micro Email Security’s most valuable feature is spam filtering."

"The most valuable features of the solution are spam protection and email continuity."

"The most valuable features include email filtering to block spam and phishing attempts, the use of DMARC for email authentication, and robust malware scanning."

"The initial setup is not overly complex."

"The most valuable features of this solution are the antivirus, antispam, and integration with cloud services. This is a multifunctional solution."

"It is mostly stable."

"Trend Micro Email Security has a feature for secure protection of OneDrive, Google Drive, and CloudApp security."

More Trend Micro Email Security pros

"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."

"I like that Trend Micro ScanMail is very effective and quite strong."

"I find Trend Micro ScanMail to be a stable solution, and I would rate its stability as nine out of ten."

"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."

"The analysis part is good."

"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."

"What I like the most about Trend Micro ScanMail is its easiness."

"Its integration with mail platforms is valuable."

Cons

"Configuring the default strategies and policies in Microsoft Defender for Cloud Apps generates a lot of noise and false positives."

"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."

"Microsoft needs to broaden its global support presence by establishing teams of subject-matter experts in all regions."

"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."

"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."

"I am generally satisfied with how it currently is. If I could improve anything, I would reduce the cost."

"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."

"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."

More Microsoft Defender for Office 365 cons

"The initial setup was straightforward. This is a virtual appliance, it takes a short time to deploy the solution. However, it is not difficult if you understand the technology. You must have good knowledge of the email security area to set up the product correctly. There are many features in this solution and a high risk of having mistakes with the configuration."

"The company also needs to work on pricing because it is quite costly compared to other products."

"In our company, we found out that the solution wasn't well-tested by Trend Micro, resulting in a performance and bandwidth problem."

"They need to adjust the spam filtering and make it stronger."

"The only negative thing about Trend Micro Email Security is its price. It could be less expensive."

"Sometimes malicious email gets past the email gateway."

"I would like to see more integration of Trend Micro Email Security with different platforms."

"There is room for improvement in mobile device management. The company also needs to work on pricing because it is quite costly compared to other products."

More Trend Micro Email Security cons

"The sandboxing part can be improved."

"ScanMail needs improvement in its reporting, as it is currently weak in some areas."

"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."

"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."

"ScanMail needs improvement in its reporting, as it is currently weak in some areas."

"I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database."

"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."

"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."

Pricing and Cost Advice

"For large enterprise organizations, they can definitely afford it, but for small and medium organizations, they might struggle to cover the expenses."

"It's a user-base subscription."

"While Microsoft Defender for Office 365 necessitates pricier E3 or E5 subscriptions, the extensive functionality offered by these licenses across various Microsoft products justifies the investment."

"It is much more expensive than using another solution because we have had to include some options and upgrade our license."

"Microsoft Defender is expensive. I typically recommend it only if clients have the budget. Otherwise, I would suggest an alternative."

"Compared to other brands, Microsoft Defender for Office 365's pricing is competitive."

"Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."

"The solution could be better by simplifying the business model of their licensing. It was hard to figure out how to get the licensing done for the environment, initially."

More Microsoft Defender for Office 365 pricing and cost advice

"It's a VPN solution. Trend Micro is reasonably priced."

"The price is more accessible compared to some other solutions, like FortiMail. It offers excellent value for the price."

"The solution is inexpensive so we recommend it to small to mid-sized businesses."

"The cost is about $6,000 for 300 users for one year."

"Trend Micro Email Security is not an expensive solution."

"Price-wise, it is a cheap solution. I rate the solution's pricing a one on a scale of one to ten, where ten is expensive. Annual payments are made for the licensing."

"The price of Trend Micro Email Security is more than Sophos' similar solution."

"I rate the product price a six on a scale of one to ten, where one is low price and ten is high price."

More Trend Micro Email Security pricing and cost advice

"Its price is okay. It is not too high."

"It is an expensive solution. I rate the pricing a seven out of ten."

"It's a yearly subscription, but the price could be better."

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

Manufacturing Company

Government

Computer Software Company

17%

Financial Services Firm

11%

Comms Service Provider

Manufacturing Company

Financial Services Firm

15%

Government

11%

Computer Software Company

11%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Microsoft Defender for Office 365?

Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...

See all answers

What is your experience regarding pricing and costs for Microsoft Defender for Office 365?

Money-wise, it is a part of the Office 365 ( /products/office-365-reviews ) suite, making it slightly more expensive ...

See all answers

What needs improvement with Microsoft Defender for Office 365?

The main area for improvement is simplifying the implementation and rollout process. There are many conditions to be ...

See all answers

What do you like most about Trend Micro Email Security?

The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration ...

See all answers

What needs improvement with Trend Micro Email Security?

There is room for improvement in mobile device management. The company also needs to work on pricing because it is qu...

See all answers

What advice do you have for others considering Trend Micro Email Security?

I would definitely recommend it. Trend Micro is better than any of its competitors. I would rate it a nine out of ten...

See all answers

What do you like most about Trend Micro ScanMail?

What I like the most about Trend Micro ScanMail is its easiness.

See all answers

What is your experience regarding pricing and costs for Trend Micro ScanMail?

Trend Micro ScanMail is priced in the middle range—not too expensive and not too cheap. In my experience, there are m...

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What needs improvement with Trend Micro ScanMail?

I believe there is room for improvement in better signatures, better reporting features, and more insight into the sp...

See all answers

Comparisons

Proofpoint Email Protection vs Microsoft Defender for Office 365

Compared 14% of the time

Check Point Harmony Email & Collaboration vs Microsoft Defender for Office 365

Compared 7% of the time

Mimecast Email Security vs Microsoft Defender for Office 365

Compared 5% of the time

Hornetsecurity 365 Total Protection vs Microsoft Defender for Office 365

Compared 5% of the time

Barracuda Email Protection vs Microsoft Defender for Office 365

Compared 4% of the time

More Microsoft Defender for Office 365 Competitors

Microsoft Exchange Online Protection (EOP) vs Trend Micro Email Security

Compared 12% of the time

Trend Micro InterScan Messaging Security vs Trend Micro Email Security

Compared 9% of the time

Fortinet FortiMail vs Trend Micro Email Security

Compared 9% of the time

Proofpoint Email Protection vs Trend Micro Email Security

Compared 7% of the time

Barracuda Email Security Gateway vs Trend Micro Email Security

Compared 4% of the time

More Trend Micro Email Security Competitors

Microsoft Exchange Online Protection (EOP) vs Trend Micro ScanMail

Compared 35% of the time

Fortinet FortiMail vs Trend Micro ScanMail

Compared 12% of the time

Microsoft Defender for Endpoint vs Trend Micro ScanMail

Compared 11% of the time

Barracuda Email Security Gateway vs Trend Micro ScanMail

Compared 10% of the time

Cisco Secure Email vs Trend Micro ScanMail

Compared 9% of the time

More Trend Micro ScanMail Competitors

Product Reports

Buyer's Guide

Microsoft Defender for Office 365

March 2025

Microsoft Defender for Office 365 report

Download Microsoft Defender for Office 365 product report

Buyer's Guide

Trend Micro Email Security

March 2025

Download Trend Micro Email Security product report

Buyer's Guide

Anti-Malware Tools

January 2025

Download Trend Micro ScanMail product report

Also Known As

MS Defender for Office 365

No data available

ScanMail

Overview

Microsoft Defender for Office 365 is a comprehensive security solution designed to protect organizations against advanced threats in their email, collaboration, and productivity environments. It combines the power of Microsoft's threat intelligence, machine learning, and behavioral analytics to provide real-time protection against phishing, malware, ransomware, and other malicious attacks.

With Microsoft Defender for Office 365, organizations can safeguard their email communication by detecting and blocking malicious links, attachments, and unsafe email content. It employs advanced anti-phishing capabilities to identify and prevent sophisticated phishing attacks that attempt to steal sensitive information or compromise user credentials.

This solution also offers robust protection against malware and ransomware. It leverages machine learning algorithms to analyze email attachments and URLs in real-time, identifying and blocking malicious content before it reaches users' inboxes. Additionally, it provides advanced threat-hunting capabilities, allowing security teams to proactively investigate and respond to potential threats.

Microsoft Defender for Office 365 goes beyond email protection and extends its security features to other collaboration tools like SharePoint, OneDrive, and Teams. It scans files and documents stored in these platforms, ensuring that they are free from malware and other malicious content. It also provides visibility into user activities, helping organizations detect and mitigate insider threats.

Furthermore, this solution offers rich reporting and analytics capabilities, providing organizations with insights into their security posture and threat landscape. It enables security administrators to monitor and manage security incidents, track trends, and take proactive measures to enhance their overall security posture.

Microsoft

Trend Micro Email Security is a comprehensive solution designed to protect organizations from email-based threats. With advanced threat intelligence and machine learning algorithms, it provides real-time protection against spam, phishing, malware, and other email-borne attacks.

This product offers multi-layered security, including content filtering, URL reputation analysis, and attachment scanning, ensuring that malicious emails are blocked before they reach the users' inbox. It also includes data loss prevention capabilities, preventing sensitive information from being leaked via email.

Trend Micro Email Security is easy to deploy and manage, with a centralized management console that allows administrators to set policies, monitor email traffic, and generate reports.

With its robust security features and user-friendly interface, this product is an essential tool for organizations looking to safeguard their email communications.

Trend Micro

More than 90 percent of targeted attacks begin with a spear phishing email, which means your mail server security is more important than ever. Unfortunately, most mail server security solutions, including the limited set of built-in protections in Microsoft® Exchange™ 2013 and 2016, rely on pattern file updates, which only detect traditional malware. They don’t include specific protections to detect malicious URLs or document exploits commonly used in targeted attacks or advanced persistent threats (APTs).

ScanMail™ Suite for Microsoft® Exchange™ stops highly targeted email attacks and spear phishing by using document exploit detection, enhanced web reputation, and sandboxing as part of a custom APT defense—protection you don’t get with other solutions. In addition, only ScanMail blocks traditional malware with email, file, and web reputation technology and correlated global threat intelligence from Trend Micro™ Smart Protection Network™ cloud-based security.

Time-saving features like central management, search and destroy, and role-based access have earned ScanMail its reputation as one of the simplest security solutions to setup and operate.

Trend Micro

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.

MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital

L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy

Find out what your peers are saying about Microsoft, Cisco, Proofpoint and others in Email Security. Updated: April 2025.

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