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Trend Micro ScanMail pros and cons

Vendor: Trend Micro
3.3 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Trend Micro ScanMail efficiently manages high email volumes without issues.
It is recognized for being highly effective and robust.
Trend Micro ScanMail integrates well with mail platforms.
The analysis capabilities of Trend Micro ScanMail are commendable.
Users appreciate the ease of use of Trend Micro ScanMail.

CONS

Customers perceive ScanMail as outdated due to its old-fashioned management console and icons.
The report engine is not modern, and customers seek easier and quicker solutions.
The price of ScanMail could be better; making it cheaper could increase its marketability.
ScanMail's sandboxing feature requires improvement.
The service lacks full protection for ad-based web access and insufficient security for Outlook, iOS, and web browser access.
 

Trend Micro ScanMail Pros review quotes

reviewer1640424 - PeerSpot reviewer
Aug 3, 2021
It does the job. Even when our clients have a very high rate of emails per second, there has been no problem.
PM
Sep 18, 2023
What I like the most about Trend Micro ScanMail is its easiness.
Nadeem Syed - PeerSpot reviewer
Apr 25, 2022
I like that Trend Micro ScanMail is very effective and quite strong.
Find out what your peers are saying about Trend Micro, Microsoft, Quick Heal and others in Anti-Malware Tools. Updated: December 2024.
824,053 professionals have used our research since 2012.
ElvisHenriquez - PeerSpot reviewer
Apr 9, 2023
Its integration with mail platforms is valuable.
Lahiru Somasiri - PeerSpot reviewer
Jun 30, 2023
The analysis part is good.
 

Trend Micro ScanMail Cons review quotes

reviewer1640424 - PeerSpot reviewer
Aug 3, 2021
ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner.
PM
Sep 18, 2023
The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access.
Nadeem Syed - PeerSpot reviewer
Apr 25, 2022
The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it.
Find out what your peers are saying about Trend Micro, Microsoft, Quick Heal and others in Anti-Malware Tools. Updated: December 2024.
824,053 professionals have used our research since 2012.
ElvisHenriquez - PeerSpot reviewer
Apr 9, 2023
Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement.
Lahiru Somasiri - PeerSpot reviewer
Jun 30, 2023
The sandboxing part can be improved.