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Trend Micro ScanMail pros and cons

Vendor: Trend Micro
3.7 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Trend Micro ScanMail efficiently handles a high rate of emails without any issues.
Its integration with mail platforms is valuable.
The real-time antivirus behaviors, especially in URL scanning, are the most effective features.
The analysis capabilities are commendable.
Trend Micro ScanMail is considered a stable and reliable solution.

CONS

ScanMail is considered outdated due to its old-fashioned management console.
The report engine is considered old-fashioned, and users desire a simpler, quicker, and cleaner experience.
The pricing of ScanMail could be more competitive and cost-effective.
ScanMail lacks full protection for ad-based web access and proper security for Outlook, iOS, and web browsers.
There is room for improvement in better signatures, enhanced reporting features, and more insight into the spam emails database.
 

Trend Micro ScanMail Pros review quotes

Jaffar Ali - PeerSpot reviewer
Feb 20, 2025
The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs.
reviewer1640424 - PeerSpot reviewer
Aug 3, 2021
It does the job. Even when our clients have a very high rate of emails per second, there has been no problem.
Bilal Saleem - PeerSpot reviewer
Mar 20, 2025
I find Trend Micro ScanMail to be a stable solution, and I would rate its stability as nine out of ten.
Find out what your peers are saying about Trend Micro, Microsoft, Quick Heal and others in Anti-Malware Tools. Updated: January 2025.
842,388 professionals have used our research since 2012.
PM
Sep 18, 2023
What I like the most about Trend Micro ScanMail is its easiness.
Nadeem Syed - PeerSpot reviewer
Apr 25, 2022
I like that Trend Micro ScanMail is very effective and quite strong.
ElvisHenriquez - PeerSpot reviewer
Apr 9, 2023
Its integration with mail platforms is valuable.
Lahiru Somasiri - PeerSpot reviewer
Jun 30, 2023
The analysis part is good.
 

Trend Micro ScanMail Cons review quotes

Jaffar Ali - PeerSpot reviewer
Feb 20, 2025
ScanMail needs improvement in its reporting, as it is currently weak in some areas.
reviewer1640424 - PeerSpot reviewer
Aug 3, 2021
ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner.
Bilal Saleem - PeerSpot reviewer
Mar 20, 2025
I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database.
Find out what your peers are saying about Trend Micro, Microsoft, Quick Heal and others in Anti-Malware Tools. Updated: January 2025.
842,388 professionals have used our research since 2012.
PM
Sep 18, 2023
The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access.
Nadeem Syed - PeerSpot reviewer
Apr 25, 2022
The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it.
ElvisHenriquez - PeerSpot reviewer
Apr 9, 2023
Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement.
Lahiru Somasiri - PeerSpot reviewer
Jun 30, 2023
The sandboxing part can be improved.