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Trend Micro ScanMail pros and cons

Vendor: Trend Micro
3.7 out of 5
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Pros & Cons summary

Trend Micro ScanMail is effective and strong, with valuable integration with mail platforms and effective real-time antivirus behaviors, particularly URL scanning. It has a stability rating of nine out of ten, priced averagely though it could be more cost-effective. The management console appears outdated, and sandboxing needs improvement. It struggles with protecting ad-based web access, Outlook, iOS, and web browsers. Reporting features are insufficient for detailed spam email insights.

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Prominent pros & cons

PROS

Trend Micro ScanMail is highly effective and robust.
It handles high email volumes without issues.
Its integration with mail platforms is valued.
The real-time antivirus feature is particularly effective in scanning URLs.
The stability of Trend Micro ScanMail is rated nine out of ten.

CONS

ScanMail is associated with being outdated due to its old-fashioned management console and report engine.
The pricing could be more competitive and cost-effective.
Sandboxing features can be improved.
Weaknesses include incomplete protection for ad-based web access and insufficient security for Outlook, iOS, and web browser access.
There is room for improvement in reporting features, signatures, and more insight into the spam emails database.
 

Trend Micro ScanMail Pros review quotes

Sabbir Rubayat - PeerSpot reviewer
Oct 14, 2025
The pricing of Trend Micro ScanMail is average, which is fine.
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Jaffar Ali - PeerSpot reviewer
Feb 20, 2025
The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs.
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reviewer1640424 - PeerSpot reviewer
Aug 3, 2021
It does the job. Even when our clients have a very high rate of emails per second, there has been no problem.
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Buyer's Guide
Trend Micro ScanMail
October 2025
Free Report: Trend Micro ScanMail Reviews and More
Learn what your peers think about Trend Micro ScanMail. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
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Bilal Saleem - PeerSpot reviewer
Mar 20, 2025
I find Trend Micro ScanMail to be a stable solution, and I would rate its stability as nine out of ten.
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PM
Sep 18, 2023
What I like the most about Trend Micro ScanMail is its easiness.
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Nadeem Syed - PeerSpot reviewer
Apr 25, 2022
I like that Trend Micro ScanMail is very effective and quite strong.
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ElvisHenriquez - PeerSpot reviewer
Apr 9, 2023
Its integration with mail platforms is valuable.
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Lahiru Somasiri - PeerSpot reviewer
Jun 30, 2023
The analysis part is good.
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Trend Micro ScanMail Cons review quotes

Sabbir Rubayat - PeerSpot reviewer
Oct 14, 2025
Even Trend Micro ScanMail support staff are not familiar with this product.
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Jaffar Ali - PeerSpot reviewer
Feb 20, 2025
ScanMail needs improvement in its reporting, as it is currently weak in some areas.
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reviewer1640424 - PeerSpot reviewer
Aug 3, 2021
ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner.
Read full review
Buyer's Guide
Trend Micro ScanMail
October 2025
Free Report: Trend Micro ScanMail Reviews and More
Learn what your peers think about Trend Micro ScanMail. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
DOWNLOAD NOW
872,098 professionals have used our research since 2012.
Bilal Saleem - PeerSpot reviewer
Mar 20, 2025
I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database.
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PM
Sep 18, 2023
The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access.
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Nadeem Syed - PeerSpot reviewer
Apr 25, 2022
The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it.
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ElvisHenriquez - PeerSpot reviewer
Apr 9, 2023
Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement.
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Lahiru Somasiri - PeerSpot reviewer
Jun 30, 2023
The sandboxing part can be improved.
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Product Categories

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Anti-Malware Tools

Popular Comparisons

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Microsoft Defender for Endpoint vs Trend Micro ScanMail Logo
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