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Microsoft Defender for Endpoint vs Trend Micro ScanMail comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Users report positive ROI from Microsoft Defender for Endpoint, citing cost savings, improved security, and effective system integration.
No sentiment score available
The return on investment is primarily in time savings and better observability of what's happening.
 

Customer Service

Sentiment score
6.6
Microsoft Defender for Endpoint's support is generally reliable, with mixed reviews on response time and resolution quality.
Sentiment score
8.0
Trend Micro ScanMail's support is highly rated; users appreciate its user-friendly design, reducing the need for frequent support.
I rate Microsoft support 10 out of 10.
Due to our size, we don't have access to direct technical support, but the knowledge base, Microsoft Learn, and the articles available are really good.
The level-one support seems disconnected from subject matter experts.
 

Scalability Issues

Sentiment score
7.6
Microsoft Defender for Endpoint offers scalable integration and cloud-based management, but customization may need extra tools in complex settings.
Sentiment score
7.5
Trend Micro ScanMail is scalable, centrally managed, and highly rated for handling increasing demands despite potential licensing costs.
We managed to scale it out in a short amount of time, with two months of planning and three months of implementation on 10,000 computers.
Defender's scalability is phenomenal, and it's going to be one of the keys to resolving issues for the SOC.
It's pretty easy to scale with Microsoft, as they make it easy if you look into the documentation.
 

Stability Issues

Sentiment score
7.9
Microsoft Defender for Endpoint is stable, integrates well with Windows, but occasionally has configuration and memory issues.
Sentiment score
7.6
Trend Micro ScanMail effectively manages spam and email filtering, but concerns exist about Microsoft Exchange security vulnerabilities.
I rate Defender 10 out of 10 for stability.
Defender for Endpoint is extremely stable.
I haven't seen any outages with Microsoft.
 

Room For Improvement

Users criticize Microsoft Defender for Endpoint's complex interface, limited integration, and request enhancements in analytics, protection, and support.
Trend Micro ScanMail requires modernization, better integration, improved security, and competitive pricing due to its outdated interface and features.
Repeated interactions are necessary due to Level One's lack of tools and knowledge, hindering efficient problem-solving and negatively impacting our experience with Microsoft support.
We have multiple endpoints, and we want to look for signals across tenants.
An additional feature that could be included in the next release is free Copilot.
 

Setup Cost

Microsoft Defender for Endpoint offers flexible, cost-effective pricing, especially in E5 bundles, adapting to various enterprise licensing needs.
Trend Micro ScanMail's pricing is acceptable but may require additional security solutions, with some considering a shift to CloudMail.
Given our extensive Microsoft licensing, transitioning to Defender for Endpoint did not affect licensing costs.
The pricing, setup, and licensing were very easy and simple.
 

Valuable Features

Microsoft Defender for Endpoint provides comprehensive cybersecurity with seamless integration, robust threat analytics, and efficient management across platforms without performance impact.
Trend Micro ScanMail is praised for its efficiency, ease of use, and robust email management capabilities for high volumes.
Defender for Endpoint's coverage across different platforms in our environment is pretty good. We have devices running Linux, Mac OS, Windows, iOS, and Android. It covers all of them.
Attack surface reduction and limiting attack surface vectors are valuable features.
The notification and reporting features are most valuable because we are part of a compliance project, and maintaining SOC 2 compliance is critical.
 

Categories and Ranking

Microsoft Defender for Endp...
Ranking in Anti-Malware Tools
1st
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
190
Ranking in other categories
Endpoint Protection Platform (EPP) (1st), Advanced Threat Protection (ATP) (2nd), Endpoint Detection and Response (EDR) (2nd), Microsoft Security Suite (6th)
Trend Micro ScanMail
Ranking in Anti-Malware Tools
27th
Average Rating
6.6
Reviews Sentiment
7.1
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Anti-Malware Tools category, the mindshare of Microsoft Defender for Endpoint is 19.6%, down from 23.9% compared to the previous year. The mindshare of Trend Micro ScanMail is 1.1%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools
 

Featured Reviews

Sudhen Swami - PeerSpot reviewer
Easy to update with good protection and a useful cloud portal
We've mainly used it for endpoints. However, we've also used it for DLP as well. We're also in the process of implementing it for cloud and identity as well. However, it's very good for endpoints, and that's our main focus. The malware protection is good. The visibility it provides is very useful. We can combine visibility with wider security features and alerts around malware, misconfiguration, or any other kinds of threats. The cloud portal is quite good. From there, we are able to see alerts and have colleagues review issues and monitor to see if any patterns arise. It's serving us quite well overall. It allows us to look at other items, like application and browser control. It helps us prioritize threats. We have a process in place now where we can review issues and remediate them effectively. We have been able to integrate a variety of Microsoft security products together. We use Azure AD, for example, and we've begun to implement DLP, among other items. We're looking at labeling and tagging and will expand into that soon. Defender has more stringent system requirements than, for example, Check Point. So when we implemented the Check Point Endpoint agent, that solution didn't mind what version of Windows you were using. When we moved to Defender, Defender had certain system prerequisites that had to be met. So we had to make sure that we're on a minimum version of Windows when we're utilizing Office, and Office has to be a particular version as well. It has more stringent system requirements that have to be met before you can implement it. It works natively together with other Microsoft solutions. Once you get more and more of those different components across the environment, then you start to get better visibility. So, rather than having lots of different solutions, you have fewer solutions and a single vendor solution. That way, you start getting into a position where you get better visibility and integration as well. The standardization is good. It's important. It's helping me with monitoring and learning. Updates and upgrades are quite smooth and seamless. Defender helps us automate routine tasks. Quite a lot of Microsoft is straightforward for us now. Previously, we didn't have enough resources and were unable to look at the alerts. Having this in place makes things a lot more straightforward for us. We have both the technology and the people in place now, alongside the process. We do see the benefits in that, and that's why we're continuing our adoption across the estate in terms of client and server as well. It's helping us avoid looking at multiple dashboards and centralized monitoring. We're not fully there yet. We're getting there. While we haven't witnessed time saving yet, once it's fully deployed, it will. By then, we'll have standardized processes across a single solution. We have saved money, however, as we continue to reduce non-Mircosft systems. Since we won't be using various competing technologies, we can save on licensing costs. We've likely so far saved 15%. While it's hard to estimate exactly how much, the solution has helped us decrease time to detection and time to respond.
ElvisHenriquez - PeerSpot reviewer
Integrates well with mail platforms, but the UI is pretty old-fashioned
ScanMail is being used to provide deeper security for on-premise mail servers. We are using its latest version It helped us in properly handling advanced security threats in the mail servers. Its integration with mail platforms is valuable. Its user interface is pretty old-fashioned, and…
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Top Industries

By visitors reading reviews
Educational Organization
27%
Computer Software Company
12%
Government
7%
Financial Services Firm
7%
Computer Software Company
15%
Financial Services Firm
14%
Government
11%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface, applies behavioral-based endpoint protection and response, and includes risk-ba...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push your machine hardware to "test", you don't have the usual "scan now" feature ...
What do you like most about Trend Micro ScanMail?
What I like the most about Trend Micro ScanMail is its easiness.
What is your experience regarding pricing and costs for Trend Micro ScanMail?
The pricing of the solution is fine but I'm looking for a more complete security solution. It doesn't fully protect against web access hacking, so I have to use an additional tool. Other companies ...
What needs improvement with Trend Micro ScanMail?
The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access. As a result, I need to use multiple ...
 

Also Known As

Microsoft Defender ATP, Microsoft Defender Advanced Threat Protection, MS Defender for Endpoint, Microsoft Defender Antivirus
ScanMail
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Petrofrac, Metro CSG, Christus Health
L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy
Find out what your peers are saying about Microsoft Defender for Endpoint vs. Trend Micro ScanMail and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.