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Symantec Messaging Gateway vs Trend Micro Email Security comparison

The compared Broadcom and Trend Micro solutions aren't in the same category. Broadcom is ranked #5 in SEG , with an average rating of 8.3. Trend Micro is ranked #8 in Email Security , with an average rating of 8.1, and holds a 4.0% mindshare. Additionally, 100% of Broadcom users are willing to recommend the solution, compared to 91% of Trend Micro users who would recommend it.
Symantec Messaging Gateway
Read 20 Symantec Messaging Gateway reviews
  • 363 Views
  • 257 Comparison Views
100% willing to recommend
Trend Micro Email Security
Read 26 Trend Micro Email Security reviews
  • 3,732 Views
  • 2,366 Comparison Views
91% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Symantec Messaging Gateway and Trend Micro Email Security based on real PeerSpot user reviews.

Find out in this report how the two Secure Email Gateway (SEG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

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To learn more, read our detailed Symantec Messaging Gateway vs. Trend Micro Email Security Report (Updated: January 2024).
Buyer's Guide
Symantec Messaging Gateway vs. Trend Micro Email Security
January 2024
Download the complete report
Helped 816,406 peers since 2012
 

Categories and Ranking

Symantec Messaging Gateway
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Secure Email Gateway (SEG) (5th)
Trend Micro Email Security
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
26
Ranking in other categories
Email Security (8th)
 

Featured Reviews

Girish Vijay - PeerSpot reviewer
A stable and reasonably priced solution that performs well and has a very good malware database
Since Symantec merged with Broadcom, they might have lost some good technical engineers. Maybe that’s the reason why the product is performing poorly. When we have a good marketing and sales team, even though our product cannot perform, we will sell it at a high price because of the buzzwords. However, at the end of the day, the product should perform. Most of the products might not perform. Symantec is a very good product, but the services are basic. I rate the technical features of the product a nine out of ten. However, I would rate the services provided by the solution a six out of ten. Overall, I rate the tool an eight out of ten.
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Bruno Obata - PeerSpot reviewer
Provides effective filtering for spam, phishing, and suspicious emails
In terms of improvement, reducing false positives would improve the system. If there were fewer false positives, it would be nearly perfect. In the next release, I would like to see improved detection for emails containing only text, especially if they seem suspicious but lack links or attachments. Currently, Trend Micro Email Security is effective with emails containing links or attachments, but those with only text can slip through unnoticed.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is excellent at blocking spam."
"Symantec Messaging Gateway has a huge knowledge base about phishing, spamming, spoofing, etc."
"I like that it's simple and easy to configure, deploy, and manage. The reporting function has all the features we're looking for, and we are fine with that."
"Symantec’s spyware and malware signature database is very good compared to other products."
"The most valuable features of Symantec Messaging Gateway are advanced content filtering, malware, and antivirus defense."
"What I like most about Symantec Messaging Gateway is its usability. I also find its interface very friendly. The solution has a very good interface."
"It has very good capabilities for managing malware."
"The solution is "set and forget". You pay for it and everything is done for you."
More Symantec Messaging Gateway pros
"The most valuable feature of Trend Micro Email Security is the security level it provides. The solution is efficient."
"Since implementing it, we've seen a significant improvement in security. We no longer receive spam emails, and we're protected from various cyberattacks, including ransomware and social engineering."
"It does a good job of ensuring users are not compromised via email."
"The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration capabilities are great."
"Trend Micro constantly releases new versions and patches based on evolving needs."
"The initial setup is not overly complex."
"Trend Micro Email Security has a feature for secure protection of OneDrive, Google Drive, and CloudApp security."
"The solution's most valuable feature is ATP (Advanced Threat Protection), which utilizes the machine learning algorithm."
More Trend Micro Email Security pros
 

Cons

"Symantec Messaging Gateway can improve detection because most of them are false negatives or false positives that we are trying to troubleshoot. Additionally, we are having routing problems and they are somehow connected to DNS issues."
"The solution interface is from 2003 and is outdated. Symantec Messaging Gateway needs to update the interface."
"The product must improve the user dashboards."
"In a later release, it would be nice if the messaging gateway supported the cluster feature."
"The solution takes up a lot of memory."
"Messaging Gateway's advanced malware detection could be improved."
"They have updated the version of the Messaging Gateway and the new features they are adding the need to be re-evaluated. They have done some changes on the policy."
"We've had issues in the past where the user finds spam, and Symantec does not recognize it as spam."
More Symantec Messaging Gateway cons
"I rate Trend Micro support four out of 10. The support in our region isn't very good. They do not respond quickly when we open up a case."
"The only negative thing about Trend Micro Email Security is its price. It could be less expensive."
"The send box needs improvement to match other products."
"In terms of improvement, reducing false positives would improve the system."
"Trend Micro Email Security should introduce new features, improvements, and updates which are cost-effective and easy to deploy."
"The enterprise security feature needs improvement."
"There is a limitation when customers are using their email from a third-party solution that isn't from Trend Micro."
"Sometimes malicious email gets past the email gateway."
More Trend Micro Email Security cons
 

Pricing and Cost Advice

"They're a little costly compared to Microsoft."
"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
"A subscription for technical support costs extra."
"Symantec Messaging Gateway’s pricing is very cheap."
"For 150 users, we pay INR 1,60,000."
"I rate the product price a six on a scale of one to ten, where one is low price and ten is high price."
"The cost is about $6,000 for 300 users for one year."
"It's a VPN solution. Trend Micro is reasonably priced."
"Trend Micro Email Security is not an expensive solution."
"The price of Trend Micro Email Security is more than Sophos' similar solution."
"The price of Trend Micro Email Security is annual. There are no additional fees."
"The price is more accessible compared to some other solutions, like FortiMail. It offers excellent value for the price."
"The solution's pricing is very optimum, given its quality, features, and stability."
More Trend Micro Email Security pricing and cost advice
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Use our free recommendation engine to learn which Secure Email Gateway (SEG) solutions are best for your needs.
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Top Industries

By visitors reading reviews
Computer Software Company
21%
Financial Services Firm
18%
Government
10%
Manufacturing Company
6%
Computer Software Company
19%
Financial Services Firm
9%
Comms Service Provider
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Symantec Messaging Gateway?
Symantec is a secure product.
See all answers
What needs improvement with Symantec Messaging Gateway?
The solution takes up a lot of memory. The system becomes slow. The performance must be improved.
See all answers
What is your primary use case for Symantec Messaging Gateway?
We use the solution to secure our data and emails.
See all answers
What do you like most about Trend Micro Email Security?
The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration capabilities are great.
See all answers
What needs improvement with Trend Micro Email Security?
Trend Micro Email Security can improve on scam detection. It could use AI in this area. For example, there is a normal email, and it asks for contact information or to make a relationship or someth...
See all answers
What advice do you have for others considering Trend Micro Email Security?
The features of such security software are all very similar, and very close to each other. But if you would like to select one, look at the support. It is quite important. So is the local agent. Wi...
See all answers
 

Comparisons

Microsoft Exchange Online Protection (EOP) vs Symantec Messaging Gateway Logo
Microsoft Exchange Online Protection (EOP) vs Symantec Messaging Gateway
Compared 24% of the time
Cisco Secure Email vs Symantec Messaging Gateway Logo
Cisco Secure Email vs Symantec Messaging Gateway
Compared 18% of the time
Microsoft Defender for Office 365 vs Symantec Messaging Gateway Logo
Microsoft Defender for Office 365 vs Symantec Messaging Gateway
Compared 15% of the time
Fortinet FortiMail vs Symantec Messaging Gateway Logo
Fortinet FortiMail vs Symantec Messaging Gateway
Compared 13% of the time
Barracuda Email Security Gateway vs Symantec Messaging Gateway Logo
Barracuda Email Security Gateway vs Symantec Messaging Gateway
Compared 6% of the time
More Symantec Messaging Gateway Competitors
Microsoft Defender for Office 365 vs Trend Micro Email Security Logo
Microsoft Defender for Office 365 vs Trend Micro Email Security
Compared 25% of the time
Microsoft Exchange Online Protection (EOP) vs Trend Micro Email Security Logo
Microsoft Exchange Online Protection (EOP) vs Trend Micro Email Security
Compared 12% of the time
Trend Micro InterScan Messaging Security vs Trend Micro Email Security Logo
Trend Micro InterScan Messaging Security vs Trend Micro Email Security
Compared 11% of the time
Cisco Secure Email vs Trend Micro Email Security Logo
Cisco Secure Email vs Trend Micro Email Security
Compared 9% of the time
Check Point Harmony Email & Collaboration vs Trend Micro Email Security Logo
Check Point Harmony Email & Collaboration vs Trend Micro Email Security
Compared 4% of the time
More Trend Micro Email Security Competitors
 

Product Reports

Buyer's Guide
Symantec Messaging Gateway
October 2024
Symantec Messaging Gateway reportDownload Symantec Messaging Gateway product report
Buyer's Guide
Trend Micro Email Security
October 2024
Trend Micro Email Security reportDownload Trend Micro Email Security product report
 

Also Known As

Symantec.cloud, Symantec Email Security.cloud
No data available
 

Learn More

Broadcom
Trend Micro
 

Overview

Symantec Messaging Gateway is a comprehensive email security solution designed to protect organizations from advanced threats and spam. It combines multiple layers of protection, including anti-malware, anti-spam, and data loss prevention, to safeguard sensitive information and ensure email continuity. 

With its advanced threat intelligence and machine learning capabilities, it can detect and block sophisticated attacks, such as ransomware and spear-phishing. The solution also offers robust encryption and authentication features to secure email communications. 

Its intuitive management console provides administrators with granular control and real-time visibility into email traffic. Symantec Messaging Gateway is a reliable and scalable solution that helps organizations mitigate email-borne threats and maintain a secure messaging environment.

Trend Micro Email Security is a comprehensive solution designed to protect organizations from email-based threats. With advanced threat intelligence and machine learning algorithms, it provides real-time protection against spam, phishing, malware, and other email-borne attacks. 

This product offers multi-layered security, including content filtering, URL reputation analysis, and attachment scanning, ensuring that malicious emails are blocked before they reach the users' inbox. It also includes data loss prevention capabilities, preventing sensitive information from being leaked via email. 

Trend Micro Email Security is easy to deploy and manage, with a centralized management console that allows administrators to set policies, monitor email traffic, and generate reports. 

With its robust security features and user-friendly interface, this product is an essential tool for organizations looking to safeguard their email communications.

 

Sample Customers

Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
Buyer's Guide
Symantec Messaging Gateway vs. Trend Micro Email Security
January 2024
Free Report: Symantec Messaging Gateway vs. Trend Micro Email Security
Find out what your peers are saying about Symantec Messaging Gateway vs. Trend Micro Email Security and other solutions. Updated: January 2024.
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See our Symantec Messaging Gateway vs. Trend Micro Email Security report.

We monitor all Secure Email Gateway (SEG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.