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Symantec Messaging Gateway vs Trend Micro Email Security comparison

The compared Broadcom and Trend Micro solutions aren't in the same category. Broadcom is ranked #5 in SEG , with an average rating of 8.3, and holds a 5.0% mindshare in the category. Trend Micro is ranked #8 in Email Security , with an average rating of 8.2, and holds a 2.8% mindshare. Additionally, 100% of Broadcom users are willing to recommend the solution, compared to 91% of Trend Micro users who would recommend it.
Symantec Messaging Gateway
Read 20 Symantec Messaging Gateway reviews
  • 343 Views
  • 243 Comparison Views
100% willing to recommend
Trend Micro Email Security
Read 26 Trend Micro Email Security reviews
  • 3,782 Views
  • 2,358 Comparison Views
91% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Symantec Messaging Gateway and Trend Micro Email Security based on real PeerSpot user reviews.

Find out in this report how the two Secure Email Gateway (SEG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

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To learn more, read our detailed Symantec Messaging Gateway vs. Trend Micro Email Security Report (Updated: January 2024).
Buyer's Guide
Symantec Messaging Gateway vs. Trend Micro Email Security
January 2024
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Messaging Gateway
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Secure Email Gateway (SEG) (5th)
Trend Micro Email Security
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
26
Ranking in other categories
Email Security (8th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Symantec Messaging Gateway is designed for Secure Email Gateway (SEG) and holds a mindshare of 5.0%, up 4.8% compared to last year.
Trend Micro Email Security, on the other hand, focuses on Email Security, holds 2.8% mindshare, down 3.7% since last year.
Secure Email Gateway (SEG)
Email Security
 

Featured Reviews

Girish Vijay - PeerSpot reviewer
A stable and reasonably priced solution that performs well and has a very good malware database
Since Symantec merged with Broadcom, they might have lost some good technical engineers. Maybe that’s the reason why the product is performing poorly. When we have a good marketing and sales team, even though our product cannot perform, we will sell it at a high price because of the buzzwords. However, at the end of the day, the product should perform. Most of the products might not perform. Symantec is a very good product, but the services are basic. I rate the technical features of the product a nine out of ten. However, I would rate the services provided by the solution a six out of ten. Overall, I rate the tool an eight out of ten.
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Bruno Obata - PeerSpot reviewer
Provides effective filtering for spam, phishing, and suspicious emails
In terms of improvement, reducing false positives would improve the system. If there were fewer false positives, it would be nearly perfect. In the next release, I would like to see improved detection for emails containing only text, especially if they seem suspicious but lack links or attachments. Currently, Trend Micro Email Security is effective with emails containing links or attachments, but those with only text can slip through unnoticed.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a solid and stable product."
"The most valuable feature of the solution is the content filtering policies because the solution offers huge options for configuration, such as hardware manipulation, et cetera, and the dictionaries make the work easier."
"Symantec is a secure product."
"What I like most about Symantec Messaging Gateway is its usability. I also find its interface very friendly. The solution has a very good interface."
"Messaging Gateway is stable."
"The most valuable features of Symantec Messaging Gateway are advanced content filtering, malware, and antivirus defense."
"Symantec Messaging Gateway has a huge knowledge base about phishing, spamming, spoofing, etc."
"The solution is excellent at blocking spam."
More Symantec Messaging Gateway pros
"Trend Micro Email Security is a robust solution with quick performance. It works autonomously without the need for an administrator."
"The email and the signature based protection is the most valuable feature."
"Trend Micro has inter-domain security features that solutions from other vendors like Forcepoint lack."
"The most valuable features include email filtering to block spam and phishing attempts, the use of DMARC for email authentication, and robust malware scanning."
"I find the anti-phishing and anti-spam features most valuable because they reduce false positives and enhance security."
"The solution's most valuable feature is ATP (Advanced Threat Protection), which utilizes the machine learning algorithm."
"It is mostly stable."
"The most valuable feature of Trend Micro Email Security is effective phishing prevention."
More Trend Micro Email Security pros
 

Cons

"Symantec Messaging Gateway can improve detection because most of them are false negatives or false positives that we are trying to troubleshoot. Additionally, we are having routing problems and they are somehow connected to DNS issues."
"It will provide Excel reports and PDF reports, but it would be great if they supported the concept of Crystal Reports."
"The false positive submissions must be improved."
"Sometimes the solution picks up false positive for viruses during scans."
"The documentation could have more detailed examples of how to use the product in various situations. As more companies shift to the cloud, they could better integrate the on-prem and cloud versions through an on-prem client."
"They have updated the version of the Messaging Gateway and the new features they are adding the need to be re-evaluated. They have done some changes on the policy."
"The product must improve the user dashboards."
"The biggest problem is it's an on-prem product and we're trying to get out of having equipment in data centers."
More Symantec Messaging Gateway cons
"There is a limitation when customers are using their email from a third-party solution that isn't from Trend Micro."
"The solution's interface, which we get from an admin perspective, sometimes gets confusing."
"The capacity handling and the scalability of the solution need to be improved since I feel Trend Micro lacks in such areas."
"The solution's configuration policy should be easier."
"In our company, we found out that the solution wasn't well-tested by Trend Micro, resulting in a performance and bandwidth problem."
"The product must provide better customization features."
"Trend Micro Email Security could improve by advancing its artificial intelligence in email security. There are rules that have to be configured. There should be less configuring."
"I rate Trend Micro support four out of 10. The support in our region isn't very good. They do not respond quickly when we open up a case."
More Trend Micro Email Security cons
 

Pricing and Cost Advice

"For 150 users, we pay INR 1,60,000."
"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
"Symantec Messaging Gateway’s pricing is very cheap."
"A subscription for technical support costs extra."
"They're a little costly compared to Microsoft."
"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
"The solution is inexpensive so we recommend it to small to mid-sized businesses."
"I rate the product price a six on a scale of one to ten, where one is low price and ten is high price."
"The price of Trend Micro Email Security is more than Sophos' similar solution."
"The solution's pricing is very optimum, given its quality, features, and stability."
"The cost is about $6,000 for 300 users for one year."
"Price-wise, it is a cheap solution. I rate the solution's pricing a one on a scale of one to ten, where ten is expensive. Annual payments are made for the licensing."
"Trend Micro Email Security is not an expensive solution."
"It's a VPN solution. Trend Micro is reasonably priced."
More Trend Micro Email Security pricing and cost advice
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Financial Services Firm
18%
Government
9%
Manufacturing Company
6%
Computer Software Company
17%
Financial Services Firm
10%
Comms Service Provider
9%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Symantec Messaging Gateway?
Symantec is a secure product.
See all answers
What needs improvement with Symantec Messaging Gateway?
The solution takes up a lot of memory. The system becomes slow. The performance must be improved.
See all answers
What is your primary use case for Symantec Messaging Gateway?
We use the solution to secure our data and emails.
See all answers
What do you like most about Trend Micro Email Security?
The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration capabilities are great.
See all answers
What needs improvement with Trend Micro Email Security?
Trend Micro Email Security can improve on scam detection. It could use AI in this area. For example, there is a normal email, and it asks for contact information or to make a relationship or someth...
See all answers
What advice do you have for others considering Trend Micro Email Security?
The features of such security software are all very similar, and very close to each other. But if you would like to select one, look at the support. It is quite important. So is the local agent. Wi...
See all answers
 

Comparisons

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Compared 12% of the time
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Compared 11% of the time
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Compared 7% of the time
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Compared 23% of the time
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Compared 13% of the time
Fortinet FortiMail vs Trend Micro Email Security Logo
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Compared 10% of the time
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Compared 10% of the time
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Product Reports

Buyer's Guide
Symantec Messaging Gateway
January 2025
Symantec Messaging Gateway reportDownload Symantec Messaging Gateway product report
Buyer's Guide
Trend Micro Email Security
January 2025
Trend Micro Email Security reportDownload Trend Micro Email Security product report
 

Also Known As

Symantec.cloud, Symantec Email Security.cloud
No data available
 

Overview

Symantec Messaging Gateway is a comprehensive email security solution designed to protect organizations from advanced threats and spam. It combines multiple layers of protection, including anti-malware, anti-spam, and data loss prevention, to safeguard sensitive information and ensure email continuity. 

With its advanced threat intelligence and machine learning capabilities, it can detect and block sophisticated attacks, such as ransomware and spear-phishing. The solution also offers robust encryption and authentication features to secure email communications. 

Its intuitive management console provides administrators with granular control and real-time visibility into email traffic. Symantec Messaging Gateway is a reliable and scalable solution that helps organizations mitigate email-borne threats and maintain a secure messaging environment.

Broadcom

Trend Micro Email Security is a comprehensive solution designed to protect organizations from email-based threats. With advanced threat intelligence and machine learning algorithms, it provides real-time protection against spam, phishing, malware, and other email-borne attacks. 

This product offers multi-layered security, including content filtering, URL reputation analysis, and attachment scanning, ensuring that malicious emails are blocked before they reach the users' inbox. It also includes data loss prevention capabilities, preventing sensitive information from being leaked via email. 

Trend Micro Email Security is easy to deploy and manage, with a centralized management console that allows administrators to set policies, monitor email traffic, and generate reports. 

With its robust security features and user-friendly interface, this product is an essential tool for organizations looking to safeguard their email communications.

Trend Micro
 

Sample Customers

Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
Buyer's Guide
Symantec Messaging Gateway vs. Trend Micro Email Security
January 2024
Free Report: Symantec Messaging Gateway vs. Trend Micro Email Security
Find out what your peers are saying about Symantec Messaging Gateway vs. Trend Micro Email Security and other solutions. Updated: January 2024.
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See our Symantec Messaging Gateway vs. Trend Micro Email Security report.

We monitor all Secure Email Gateway (SEG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.