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Symantec Messaging Gateway vs Trend Micro Email Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Messaging Gateway
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Secure Email Gateway (SEG) (5th)
Trend Micro Email Security
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
27
Ranking in other categories
Email Security (8th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Symantec Messaging Gateway is designed for Secure Email Gateway (SEG) and holds a mindshare of 5.0%, up 4.9% compared to last year.
Trend Micro Email Security, on the other hand, focuses on Email Security, holds 2.7% mindshare, down 3.5% since last year.
Secure Email Gateway (SEG)
Email Security
 

Featured Reviews

Girish Vijay - PeerSpot reviewer
A stable and reasonably priced solution that performs well and has a very good malware database
Since Symantec merged with Broadcom, they might have lost some good technical engineers. Maybe that’s the reason why the product is performing poorly. When we have a good marketing and sales team, even though our product cannot perform, we will sell it at a high price because of the buzzwords. However, at the end of the day, the product should perform. Most of the products might not perform. Symantec is a very good product, but the services are basic. I rate the technical features of the product a nine out of ten. However, I would rate the services provided by the solution a six out of ten. Overall, I rate the tool an eight out of ten.
Nadeem Syed - PeerSpot reviewer
Offers comprehensive security, easy integration, and good support
It integrated easily. About 99% of the time, we do not face any challenges in integrating any product of Trend Micro with the existing network. It is usually compatible with all kinds of networks. They have recently added AI to all Trend Micro products. It makes life a little bit easier by catching viruses, providing solutions, and helping out whenever you are stuck somewhere. It is one of the very good features they have right now. For example, one of our clients experienced a network attack and became confused about resolving the issues. The AI was helpful by suggesting initial steps to solve the problem.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Symantec is a secure product."
"Messaging Gateway is stable."
"The anti-malware and spam features are valuable."
"The feature that I like the best is the fingerprinting concept."
"It is a solid and stable product."
"Symantec Messaging Gateway is stable and scalable. Installation is easy, and the deployment and maintenance can be done by one administrative person."
"Symantec Messaging Gateway has a good GUI, and it is very powerful in detecting viruses and spam."
"Symantec’s spyware and malware signature database is very good compared to other products."
"The most valuable features include email filtering to block spam and phishing attempts, the use of DMARC for email authentication, and robust malware scanning."
"The most valuable feature of Trend Micro Email Security is effective phishing prevention."
"Trend Micro Email Security is a robust solution with quick performance. It works autonomously without the need for an administrator."
"Trend Micro Email Security scans all email attachments because, nowadays, ransomware or malware files are sent through email attachments."
"The most valuable features of the solution are spam protection and email continuity."
"Trend Micro Email Security’s most valuable feature is spam filtering."
"It does a good job of ensuring users are not compromised via email."
"The solution's initial setup process was easy since it was deployed on the cloud."
 

Cons

"The biggest problem is it's an on-prem product and we're trying to get out of having equipment in data centers."
"Sometimes the solution picks up false positive for viruses during scans."
"This product would benefit from better integration with Symantec Endpoint Protection."
"They really need to create a good package that competes with Microsoft."
"What needs to be improved in Symantec Messaging Gateway is its local partner support, as it's not as technical. The support my company gets from the partner isn't good. Vendor support is good, but local partner support isn't. I'm happy with Symantec Messaging Gateway as a solution, but the problem is with its partner support. To me, Symantec Messaging Gateway is a complete solution, but it can be very difficult to search the web for resolutions to issues or problems you experience from it. If this could be improved or resolved in the next release of Symantec Messaging Gateway, then that would be good."
"They have updated the version of the Messaging Gateway and the new features they are adding the need to be re-evaluated. They have done some changes on the policy."
"What's lacking when you compare it with Proofpoint and other threat protection solutions is that it does the basic stuff, but we need more advanced threat handling."
"The product must improve the user dashboards."
"There is a lot of room for improvement towards the phishing kind of email filtering, with the different hijacking attacks, and with the kind of password attacks which these phisher attackers do."
"The product must provide better customization features."
"The initial setup was straightforward. This is a virtual appliance, it takes a short time to deploy the solution. However, it is not difficult if you understand the technology. You must have good knowledge of the email security area to set up the product correctly. There are many features in this solution and a high risk of having mistakes with the configuration."
"The solution's interface, which we get from an admin perspective, sometimes gets confusing."
"The send box needs improvement to match other products."
"Trend Micro Email Security should introduce new features, improvements, and updates which are cost-effective and easy to deploy."
"The enterprise security feature needs improvement."
"The capacity handling and the scalability of the solution need to be improved since I feel Trend Micro lacks in such areas."
 

Pricing and Cost Advice

"Symantec Messaging Gateway’s pricing is very cheap."
"A subscription for technical support costs extra."
"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
"For 150 users, we pay INR 1,60,000."
"They're a little costly compared to Microsoft."
"Trend Micro Email Security is not an expensive solution."
"The price of Trend Micro Email Security is more than Sophos' similar solution."
"The solution's pricing is very optimum, given its quality, features, and stability."
"It's a VPN solution. Trend Micro is reasonably priced."
"The price of Trend Micro Email Security is annual. There are no additional fees."
"The price is more accessible compared to some other solutions, like FortiMail. It offers excellent value for the price."
"I rate the product price a six on a scale of one to ten, where one is low price and ten is high price."
"Price-wise, it is a cheap solution. I rate the solution's pricing a one on a scale of one to ten, where ten is expensive. Annual payments are made for the licensing."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Financial Services Firm
19%
Government
9%
Manufacturing Company
5%
Computer Software Company
17%
Financial Services Firm
11%
Comms Service Provider
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Symantec Messaging Gateway?
The solution takes up a lot of memory. The system becomes slow. The performance must be improved.
What is your primary use case for Symantec Messaging Gateway?
We use the solution to secure our data and emails.
What do you like most about Trend Micro Email Security?
The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration capabilities are great.
What needs improvement with Trend Micro Email Security?
There is room for improvement in mobile device management. The company also needs to work on pricing because it is quite costly compared to other products. Many small and medium-sized businesses pr...
What advice do you have for others considering Trend Micro Email Security?
I would definitely recommend it. Trend Micro is better than any of its competitors. I would rate it a nine out of ten because there is always room for improvement.
 

Also Known As

Symantec.cloud, Symantec Email Security.cloud
No data available
 

Overview

 

Sample Customers

Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
Find out what your peers are saying about Symantec Messaging Gateway vs. Trend Micro Email Security and other solutions. Updated: January 2024.
845,040 professionals have used our research since 2012.