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Symantec Messaging Gateway vs Trend Micro Email Security comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Symantec Messaging Gateway
Average Rating
8.2
Number of Reviews
20
Ranking in other categories
Secure Email Gateway (SEG) (5th)
Trend Micro Email Security
Average Rating
8.0
Number of Reviews
26
Ranking in other categories
Email Security (8th)
 

Featured Reviews

Girish Vijay - PeerSpot reviewer
Aug 25, 2023
A stable and reasonably priced solution that performs well and has a very good malware database
Since Symantec merged with Broadcom, they might have lost some good technical engineers. Maybe that’s the reason why the product is performing poorly. When we have a good marketing and sales team, even though our product cannot perform, we will sell it at a high price because of the buzzwords. However, at the end of the day, the product should perform. Most of the products might not perform. Symantec is a very good product, but the services are basic. I rate the technical features of the product a nine out of ten. However, I would rate the services provided by the solution a six out of ten. Overall, I rate the tool an eight out of ten.
Bruno Obata - PeerSpot reviewer
May 14, 2024
Provides effective filtering for spam, phishing, and suspicious emails
Our main use case for Trend Micro Email Security is to filter out spam, phishing, and suspicious emails before they reach my inbox. It adds an extra layer of protection to block harmful content and protect me. Additionally, it includes image security features, such as blacklisting and whitelisting…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Symantec Messaging Gateway has a huge knowledge base about phishing, spamming, spoofing, etc."
"The most valuable features of Symantec Messaging Gateway are advanced content filtering, malware, and antivirus defense."
"I like that it's simple and easy to configure, deploy, and manage. The reporting function has all the features we're looking for, and we are fine with that."
"The feature that I like the best is the fingerprinting concept."
"The cloud-based interface is very user-friendly."
"Symantec’s spyware and malware signature database is very good compared to other products."
"The solution is stable and the performance is good."
"The solution is excellent at blocking spam."
"The technical support is good."
"The integration capability of the solution is good."
"The solution's initial setup process was easy since it was deployed on the cloud."
"It is mostly stable."
"I find the anti-phishing and anti-spam features most valuable because they reduce false positives and enhance security."
"Trend Micro constantly releases new versions and patches based on evolving needs."
"Trend Micro has inter-domain security features that solutions from other vendors like Forcepoint lack."
"The most valuable feature of Trend Micro Email Security is effective phishing prevention."
 

Cons

"The documentation could have more detailed examples of how to use the product in various situations. As more companies shift to the cloud, they could better integrate the on-prem and cloud versions through an on-prem client."
"We've had issues in the past where the user finds spam, and Symantec does not recognize it as spam."
"Symantec Messaging Gateway should include better exclusions and exceptions for better administration."
"They really need to create a good package that competes with Microsoft."
"The false positive submissions must be improved."
"The solution takes up a lot of memory."
"It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms of the human interface."
"Messaging Gateway's advanced malware detection could be improved."
"The initial setup was straightforward. This is a virtual appliance, it takes a short time to deploy the solution. However, it is not difficult if you understand the technology. You must have good knowledge of the email security area to set up the product correctly. There are many features in this solution and a high risk of having mistakes with the configuration."
"The patch management could improve in Trend Micro Email Security."
"The only negative thing about Trend Micro Email Security is its price. It could be less expensive."
"It is a bit expensive than the market price."
"I rate Trend Micro support four out of 10. The support in our region isn't very good. They do not respond quickly when we open up a case."
"The send box needs improvement to match other products."
"The capacity handling and the scalability of the solution need to be improved since I feel Trend Micro lacks in such areas."
"Trend Micro Email Security can improve on scam detection. It could use AI in this area."
 

Pricing and Cost Advice

"A subscription for technical support costs extra."
"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
"Symantec Messaging Gateway’s pricing is very cheap."
"They're a little costly compared to Microsoft."
"For 150 users, we pay INR 1,60,000."
"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
"The price is more accessible compared to some other solutions, like FortiMail. It offers excellent value for the price."
"The price of Trend Micro Email Security is more than Sophos' similar solution."
"It's a VPN solution. Trend Micro is reasonably priced."
"The solution's pricing is very optimum, given its quality, features, and stability."
"The solution is inexpensive so we recommend it to small to mid-sized businesses."
"The tool must improve its pricing."
"The price of Trend Micro Email Security is annual. There are no additional fees."
"Trend Micro Email Security's pricing is reasonable."
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Use our free recommendation engine to learn which Secure Email Gateway (SEG) solutions are best for your needs.
814,649 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
22%
Financial Services Firm
17%
Government
10%
Manufacturing Company
6%
Computer Software Company
19%
Financial Services Firm
9%
Comms Service Provider
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Symantec Messaging Gateway?
The solution takes up a lot of memory. The system becomes slow. The performance must be improved.
What is your primary use case for Symantec Messaging Gateway?
We use the solution to secure our data and emails.
What do you like most about Trend Micro Email Security?
The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration capabilities are great.
What needs improvement with Trend Micro Email Security?
Trend Micro Email Security can improve on scam detection. It could use AI in this area. For example, there is a normal email, and it asks for contact information or to make a relationship or someth...
What advice do you have for others considering Trend Micro Email Security?
The features of such security software are all very similar, and very close to each other. But if you would like to select one, look at the support. It is quite important. So is the local agent. Wi...
 

Also Known As

Symantec.cloud, Symantec Email Security.cloud
No data available
 

Overview

 

Sample Customers

Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
Find out what your peers are saying about Symantec Messaging Gateway vs. Trend Micro Email Security and other solutions. Updated: January 2024.
814,649 professionals have used our research since 2012.