Symantec Messaging Gateway vs Trend Micro Email Security comparison

The compared Broadcom and Trend Micro solutions aren't in the same category. Broadcom is ranked #5 in SEG , with an average rating of 8.4, and holds a 5.0% mindshare in the category. Trend Micro is ranked #8 in Email Security , with an average rating of 8.1, and holds a 2.7% mindshare. Additionally, 100% of Broadcom users are willing to recommend the solution, compared to 91% of Trend Micro users who would recommend it.

Symantec Messaging Gateway

Read 20 Symantec Messaging Gateway reviews

329 Views
225 Comparison Views

100% willing to recommend

Trend Micro Email Security

Read 27 Trend Micro Email Security reviews

3,366 Views
2,034 Comparison Views

91% willing to recommend

Symantec Messaging Gateway

Trend Micro Email Security

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Symantec Messaging Gateway and Trend Micro Email Security based on real PeerSpot user reviews.

Find out in this report how the two Secure Email Gateway (SEG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Symantec Messaging Gateway vs. Trend Micro Email Security Report (Updated: January 2024).

Buyer's Guide

Symantec Messaging Gateway vs. Trend Micro Email Security

January 2024

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Helped 848,716 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Symantec Messaging Gateway

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Secure Email Gateway (SEG) (5th)

Trend Micro Email Security

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Email Security (8th)

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Symantec Messaging Gateway is designed for Secure Email Gateway (SEG) and holds a mindshare of 5.0%, up 4.9% compared to last year.
Trend Micro Email Security, on the other hand, focuses on Email Security, holds 2.7% mindshare, down 3.5% since last year.

Secure Email Gateway (SEG)

Email Security

Featured Reviews

Girish Vijay

Deputy Manager IT at Carl Bechem Lubricants India Pvt. Ltd.

A stable and reasonably priced solution that performs well and has a very good malware database

Since Symantec merged with Broadcom, they might have lost some good technical engineers. Maybe that’s the reason why the product is performing poorly. When we have a good marketing and sales team, even though our product cannot perform, we will sell it at a high price because of the buzzwords. However, at the end of the day, the product should perform. Most of the products might not perform. Symantec is a very good product, but the services are basic. I rate the technical features of the product a nine out of ten. However, I would rate the services provided by the solution a six out of ten. Overall, I rate the tool an eight out of ten.

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Nadeem Syed

CEO at Haniya Technologies

Offers comprehensive security, easy integration, and good support

It integrated easily. About 99% of the time, we do not face any challenges in integrating any product of Trend Micro with the existing network. It is usually compatible with all kinds of networks. They have recently added AI to all Trend Micro products. It makes life a little bit easier by catching viruses, providing solutions, and helping out whenever you are stuck somewhere. It is one of the very good features they have right now. For example, one of our clients experienced a network attack and became confused about resolving the issues. The AI was helpful by suggesting initial steps to solve the problem.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is "set and forget". You pay for it and everything is done for you."

"The most valuable feature of the solution is the content filtering policies because the solution offers huge options for configuration, such as hardware manipulation, et cetera, and the dictionaries make the work easier."

"Symantec’s spyware and malware signature database is very good compared to other products."

"Symantec Messaging Gateway has a huge knowledge base about phishing, spamming, spoofing, etc."

"The cloud-based interface is very user-friendly."

"Symantec Messaging Gateway is stable and scalable. Installation is easy, and the deployment and maintenance can be done by one administrative person."

"It is a solid and stable product."

"The setup is pretty simple."

More Symantec Messaging Gateway pros

"The interface is really good."

"Trend Micro Email Security is a robust solution with quick performance. It works autonomously without the need for an administrator."

"The most valuable features include email filtering to block spam and phishing attempts, the use of DMARC for email authentication, and robust malware scanning."

"Trend Micro Email Security has a feature for secure protection of OneDrive, Google Drive, and CloudApp security."

"The email and the signature based protection is the most valuable feature."

"The most valuable features of this solution are the antivirus, antispam, and integration with cloud services. This is a multifunctional solution."

"Trend Micro Email Security’s most valuable feature is spam filtering."

"Since implementing it, we've seen a significant improvement in security. We no longer receive spam emails, and we're protected from various cyberattacks, including ransomware and social engineering."

More Trend Micro Email Security pros

Cons

"The product must improve the user dashboards."

"They have updated the version of the Messaging Gateway and the new features they are adding the need to be re-evaluated. They have done some changes on the policy."

"They really need to create a good package that competes with Microsoft."

"The biggest problem is it's an on-prem product and we're trying to get out of having equipment in data centers."

"The solution takes up a lot of memory."

"It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms of the human interface."

"We've had issues in the past where the user finds spam, and Symantec does not recognize it as spam."

"What's lacking when you compare it with Proofpoint and other threat protection solutions is that it does the basic stuff, but we need more advanced threat handling."

More Symantec Messaging Gateway cons

"I rate Trend Micro support four out of 10. The support in our region isn't very good. They do not respond quickly when we open up a case."

"While they are good, not 100% of email is protected just yet."

"Sometimes malicious email gets past the email gateway."

"Trend Micro Email Security could improve by advancing its artificial intelligence in email security. There are rules that have to be configured. There should be less configuring."

"There is a limitation when customers are using their email from a third-party solution that isn't from Trend Micro."

"The tool's dashboard is old."

"The patch management could improve in Trend Micro Email Security."

"Trend Micro Email Security can improve on scam detection. It could use AI in this area."

More Trend Micro Email Security cons

Pricing and Cost Advice

"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."

"For 150 users, we pay INR 1,60,000."

"They're a little costly compared to Microsoft."

"Symantec Messaging Gateway’s pricing is very cheap."

"A subscription for technical support costs extra."

"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."

"The tool must improve its pricing."

"It's a VPN solution. Trend Micro is reasonably priced."

"The solution's pricing is very optimum, given its quality, features, and stability."

"It is expensive. The cost is per box, and it depends on how big your environment is. Prices range from 11 to 12 dollars for licenses and can fluctuate up and down, but for environments with 4,000 to 5,000 users, it can be between 6 to 8 dollars."

"Price-wise, it is a cheap solution. I rate the solution's pricing a one on a scale of one to ten, where ten is expensive. Annual payments are made for the licensing."

"Trend Micro Email Security's pricing is reasonable."

"The cost is about $6,000 for 300 users for one year."

"The price is more accessible compared to some other solutions, like FortiMail. It offers excellent value for the price."

More Trend Micro Email Security pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Secure Email Gateway (SEG) solutions are best for your needs.

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Top Industries

By visitors reading reviews

Computer Software Company

21%

Financial Services Firm

20%

Government

Manufacturing Company

Computer Software Company

17%

Financial Services Firm

11%

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Symantec Messaging Gateway?

Symantec is a secure product.

See all answers

What needs improvement with Symantec Messaging Gateway?

The solution takes up a lot of memory. The system becomes slow. The performance must be improved.

See all answers

What is your primary use case for Symantec Messaging Gateway?

We use the solution to secure our data and emails.

See all answers

What do you like most about Trend Micro Email Security?

The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration capabilities are great.

See all answers

What needs improvement with Trend Micro Email Security?

There is room for improvement in mobile device management. The company also needs to work on pricing because it is quite costly compared to other products. Many small and medium-sized businesses pr...

See all answers

What advice do you have for others considering Trend Micro Email Security?

I would definitely recommend it. Trend Micro is better than any of its competitors. I would rate it a nine out of ten because there is always room for improvement.

See all answers

Comparisons

Microsoft Exchange Online Protection (EOP) vs Symantec Messaging Gateway

Compared 30% of the time

Cisco Secure Email vs Symantec Messaging Gateway

Compared 11% of the time

Fortinet FortiMail vs Symantec Messaging Gateway

Compared 11% of the time

Microsoft Defender for Office 365 vs Symantec Messaging Gateway

Compared 10% of the time

Barracuda Email Security Gateway vs Symantec Messaging Gateway

Compared 7% of the time

More Symantec Messaging Gateway Competitors

Microsoft Defender for Office 365 vs Trend Micro Email Security

Compared 24% of the time

Microsoft Exchange Online Protection (EOP) vs Trend Micro Email Security

Compared 12% of the time

Trend Micro InterScan Messaging Security vs Trend Micro Email Security

Compared 9% of the time

Fortinet FortiMail vs Trend Micro Email Security

Compared 9% of the time

MetaDefender Email Security Solutions vs Trend Micro Email Security

Compared 3% of the time

More Trend Micro Email Security Competitors

Product Reports

Buyer's Guide

Symantec Messaging Gateway

March 2025

Download Symantec Messaging Gateway product report

Buyer's Guide

Trend Micro Email Security

March 2025

Download Trend Micro Email Security product report

Also Known As

Symantec.cloud, Symantec Email Security.cloud

No data available

Overview

Symantec Messaging Gateway is a comprehensive email security solution designed to protect organizations from advanced threats and spam. It combines multiple layers of protection, including anti-malware, anti-spam, and data loss prevention, to safeguard sensitive information and ensure email continuity.

With its advanced threat intelligence and machine learning capabilities, it can detect and block sophisticated attacks, such as ransomware and spear-phishing. The solution also offers robust encryption and authentication features to secure email communications.

Its intuitive management console provides administrators with granular control and real-time visibility into email traffic. Symantec Messaging Gateway is a reliable and scalable solution that helps organizations mitigate email-borne threats and maintain a secure messaging environment.

Broadcom

Trend Micro Email Security is a comprehensive solution designed to protect organizations from email-based threats. With advanced threat intelligence and machine learning algorithms, it provides real-time protection against spam, phishing, malware, and other email-borne attacks.

This product offers multi-layered security, including content filtering, URL reputation analysis, and attachment scanning, ensuring that malicious emails are blocked before they reach the users' inbox. It also includes data loss prevention capabilities, preventing sensitive information from being leaked via email.

Trend Micro Email Security is easy to deploy and manage, with a centralized management console that allows administrators to set policies, monitor email traffic, and generate reports.

With its robust security features and user-friendly interface, this product is an essential tool for organizations looking to safeguard their email communications.

Trend Micro

Sample Customers

Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.

MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital

Buyer's Guide

Symantec Messaging Gateway vs. Trend Micro Email Security

January 2024

Free Report: Symantec Messaging Gateway vs. Trend Micro Email Security

Find out what your peers are saying about Symantec Messaging Gateway vs. Trend Micro Email Security and other solutions. Updated: January 2024.

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We monitor all Secure Email Gateway (SEG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.