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3CX Live Chat vs Amazon Chime comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

3CX Live Chat
Ranking in Virtual Meetings
15th
Average Rating
8.8
Number of Reviews
55
Ranking in other categories
IP PBX (1st), Unified Communications (2nd), Live Chat (2nd), Hosted and Cloud Based VoIP (5th)
Amazon Chime
Ranking in Virtual Meetings
34th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Virtual Meetings category, the mindshare of 3CX Live Chat is 2.4%, up from 2.2% compared to the previous year. The mindshare of Amazon Chime is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

Ahmed ACHOUR - PeerSpot reviewer
Enhanced service desk workflow which streamlines operations and offers strong integration capabilities
The customers use 3CX for IP telephony and call center activities. Additionally, they use 3CX for service desk activities, including integration with other ITSM products to collect data from customers who need technical support on their platforms 3CX has proven to be a good solution, particularly…
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
12%
Government
9%
Real Estate/Law Firm
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for 3CX Live Chat?
The pricing of 3CX is around six out of ten. For some customers, the first year may be free of charge, allowing them to try the solution before deciding to implement it.
What needs improvement with 3CX Live Chat?
The reporting and dashboards of 3CX could be improved.
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Comparisons

No data available
 

Also Known As

3CX PBX
No data available
 

Overview

 

Sample Customers

Information Not Available
century link, vonage
Find out what your peers are saying about Zoom Video Communications, Cisco, Microsoft and others in Virtual Meetings. Updated: November 2024.
824,053 professionals have used our research since 2012.