Aastra 5000 vs Cisco Unified Communications comparison

Mitel and Cisco are both solutions in the Unified Communications category. Mitel is ranked #19, while Cisco is ranked #1 with an average rating of 7.0. Mitel holds a 1.2% mindshare in UC, compared to Cisco’s 15.0% mindshare. Additionally, 100% of Cisco users are willing to recommend the solution.

Aastra 5000

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Cisco Unified Communications

Read 7 Cisco Unified Communications reviews

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100% willing to recommend

Aastra 5000

Cisco Unified Communications

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Executive Summary

We performed a comparison between Aastra 5000 and Cisco Unified Communications based on real PeerSpot user reviews.

Find out what your peers are saying about Cisco, 3CX, Kamailio and others in Unified Communications.

To learn more, read our detailed Unified Communications Report (Updated: November 2024).

Buyer's Guide

Unified Communications

November 2024

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Helped 824,067 peers since 2012

Categories and Ranking

Aastra 5000

Ranking in Unified Communications

19th

Ranking in IP Telephony & Unified Communications

12th

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Cisco Unified Communications

Ranking in Unified Communications

1st

Ranking in IP Telephony & Unified Communications

1st

Average Rating

8.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2024, in the Unified Communications category, the mindshare of Aastra 5000 is 1.2%, up from 1.0% compared to the previous year. The mindshare of Cisco Unified Communications is 15.0%, up from 14.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Unified Communications

Featured Reviews

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Kani Kumar J

Cisco VOIP Engineer at a computer software company with 1,001-5,000 employees

Reliable customer communication and good third-party integrations with minor server update issues

Cisco supports third-party gadgets, including workforce management systems. These can be directly integrated with Cisco, a feature not widely supported by other contact centers. Additionally, redundancy is set up, meaning if one side of the server goes down, the other side will take over to prevent the contact center from completely failing.

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824,067 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

University

14%

Computer Software Company

11%

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What needs improvement with Cisco Unified Communications?

Sometimes, minor temporary issues can arise while updating the servers. These updates can cause bugs that lead to temporary issues. Although they do not have a major impact, these issues still need...

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What is your primary use case for Cisco Unified Communications?

It is basically a contact center solution. In contact centers, it acts as a bridge connecting the customer and the product company and the end customer. For example, if we are running a bank, the c...

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What is your experience regarding pricing and costs for Cisco Unified Communications?

The pricing varies based on the setup. ECCX has lower pricing for up to 400 users, whereas PCC is more expensive. Pricing increases based on requirements and features.

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Comparisons

No data available

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Compared 33% of the time

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Compared 33% of the time

Cisco Jabber vs Cisco Unified Communications

Compared 12% of the time

Siemens OpenScape vs Cisco Unified Communications

Compared 9% of the time

Kamailio SIP Server vs Cisco Unified Communications

Compared 8% of the time

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Product Reports

Buyer's Guide

Unified Communications

November 2024

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Buyer's Guide

Unified Communications

November 2024

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Learn More

Mitel

Cisco

Overview

Aastra 5000 is one of the most comprehensive communication software on the market, with over 500 functions.

With Cisco Voice and Unified Communications, you can unify all your voice, video, data, and mobile applications for interactive collaboration.

Sample Customers

AIPA SpA

Afni, Allied Irish Banks, Bellevue, Came Group, Children's Hospital Colorado, Erickson Living, IDEALondon, Instituto Zaldivar, John Lewis, Linz AG, London Hydro, Lone Star College System, Lone Star College System, Mondi Group, North West Redwater, Park Nicollet, Pentana Solutions Australia, Pilatus, Pirelli, Portugal Ministry, Presidio Inc., Republic Bank & Trust Company, Saipem, SickKids Foundation, Top Right Group, Vital Images

Buyer's Guide

Unified Communications

November 2024

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Find out what your peers are saying about Cisco, 3CX, Kamailio and others in Unified Communications. Updated: November 2024.

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824,067 professionals have used our research since 2012.

See our list of best Unified Communications vendors and best IP Telephony & Unified Communications vendors.

We monitor all Unified Communications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.