The tool's pricing is quite high. When I purchased the software, I constantly contacted the representatives. I requested a single license, but they informed me that only packages of three licenses were available. This made it very difficult for us to manage the cost, especially given the economic challenges in our country. The price of $5,000 is high, and transferring money from one country to another, particularly in dollars, is challenging due to high exchange rates. Although we managed to purchase it then, the lack of a single license option and the high cost were issues. I had trouble getting my issue across when I posted a problem with screenshots on the forum. The support team initially didn't seem to understand my problem and replied with general questions. I had to send more emails to explain it better. I think their support could be better. We expect support people to know the software well and understand our issues.
