Adobe Experience Manager vs OpenText Documentum Content Management comparison

Adobe and OpenText are both solutions in the Enterprise Content Management category. Adobe is ranked #5 with an average rating of 8.6, while OpenText is ranked #3 with an average rating of 7.4. Adobe holds a 3.3% mindshare in ECM, compared to OpenText’s 8.0% mindshare. Additionally, 96% of Adobe users are willing to recommend the solution, compared to 83% of OpenText users who would recommend it.

Adobe Experience Manager

Read 28 Adobe Experience Manager reviews

3,343 Views
1,170 Comparison Views

96% willing to recommend

OpenText Documentum Content...

Read 32 OpenText Documentum Content Management reviews

3,895 Views
3,389 Comparison Views

83% willing to recommend

Adobe Experience Manager

OpenText Documentum Content...

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 28, 2025

Adobe Experience Manager and OpenText Documentum are prominent contenders in the content management solutions category. AEM often claims an edge due to its seamless integration capabilities with Adobe Marketing Cloud, beneficial for comprehensive digital marketing, while Documentum excels in secure document management and robust metadata handling.

Features: AEM offers digital asset management, integration with Adobe products, and user-generated content capabilities. Its structure supports diverse marketing needs with DAM and analytics integration, and users value its search and asset management features. Documentum focuses on secure document management with versioning, security, and integration with external systems. It's recognized for strong process management and metadata handling, vital for compliance-driven industries.

Room for Improvement: AEM needs to address high costs, customization complexity, and ROI delays. Users suggest enhancing scalability, pricing transparency, and technical support response. Cloud transition issues and adapting lightweight frameworks are noted. Documentum users express the need for improved user interfaces, simpler integration, and better cost structures, especially regarding licensing. Suggestions include enhanced cloud support, streamlined workflows, and better documentation and training.

Ease of Deployment and Customer Service: AEM provides deployment flexibility with cloud and on-premises options, with users acknowledging its customer service despite slow responses. Transitioning to the cloud presents challenges. Documentum shares similar deployment flexibility but is critiqued for performance at a large scale and a need for better documentation and user training. Customer support is considered adequate but with scope for enhancement in cloud transition support.

Pricing and ROI: AEM is associated with higher costs, positioning it well for larger enterprises with significant ROI potential through integration and automation features, though precise cost management is required. Documentum also incurs high costs with licensing and cloud-related pricing concerns. Some organizations find its pricing competitive, while others highlight the need for cost efficiency, particularly for smaller deployments or in government sectors. Both solutions offer ROI potential through efficient content management and deployment processes.

To learn more, read our detailed Adobe Experience Manager vs. OpenText Documentum Content Management Report (Updated: December 2025).

Buyer's Guide

Adobe Experience Manager vs. OpenText Documentum Content Management

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Adobe Experience Manager

Ranking in Enterprise Content Management

5th

Average Rating

8.2

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

Web Content Management (1st), Enterprise Social Software (5th), Digital Experience Platforms (DXP) (1st)

OpenText Documentum Content...

Ranking in Enterprise Content Management

3rd

Average Rating

7.6

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Enterprise Content Management category, the mindshare of Adobe Experience Manager is 3.3%, up from 2.8% compared to the previous year. The mindshare of OpenText Documentum Content Management is 8.0%, down from 11.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management Market Share Distribution
Product	Market Share (%)
OpenText Documentum Content Management	8.0%
Adobe Experience Manager	3.3%
Other	88.7%

Enterprise Content Management

Featured Reviews

reviewer2771634

Senior Technical Program Manager /Senior Lead Solution Architech- Product Technology & Gen AI at a insurance company with 10,001+ employees

Have faced challenges with setup and pricing but have found flexibility and support helpful

Adobe Experience Manager needs more optimization. The frequency of components where we have vitals of a page or an app needs to be optimized because these are heavy Java codes along with some AEM developments. The code language should be optimized or they should have some string functions or web plugins to create a lighter version rather than implementing large amounts of code lines. They should start implementing industry best practices which are not currently offered. We perform our internal development for customization at our own pace. We have multiple frameworks that help us in various ways. We are advancing in terms of AI integration. We have already started our own POCs before Adobe implements these features.

Read full review

Federica Camaldo

Consultant In Risk Management and Performance Improvemenf at Deloitte Risk Advisory

User finds integration useful but seeks improvement in interface intuitiveness

I am satisfied with OpenText Documentum so far; it has great integration capabilities. The connection with our API and SAP is useful, as you can use their SAP interface. The key point that my company decided to go with OpenText Documentum is mostly because you can integrate it with many other tools such as Salesforce.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the native applications such as Adobe Target, Adobe Analytics, and Adobe Experience Platform. Because of these, it's very easy to connect and obtain reports on how my website is doing, how many have visited it, how frequently, etc. The multiple publisher concept is one of the best parts of this solution."

"Over the past two to three years, the organization has grown rapidly with Adobe Experience Manager as a best and supportive tool."

"Adobe Experience Manager is quite a powerful product that you can use to design files and export them."

"The integration of customer behavior and website setup is impressive."

"Adobe Experience Manager is one of the best enterprise-level content management and digital experience platforms available."

"Adobe Experience Manager offers several best features, including user-friendliness and a more secure platform than any other content management systems I have worked with."

"Adobe Experience Manager has made document management smoother because many people use Adobe, making it simpler for me to modify and resend PDF documents."

"It's a complete package. You don't need to look elsewhere for digital marketing."

More Adobe Experience Manager pros

"The tool's most valuable feature is ACL, which helps to control the user groups that access the documents."

"The stability is very good."

"The most impactful thing is the size, which is almost 25 TB."

"Two things are excellent in Documentum. One is business process management. The other is its support for metadata."

"The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc."

"The product is tamper-proof and enables us to return to the document source, which is helpful in legal issues."

"It provides possibilities for us to save documents and supporting the business process while doing so."

"OpenText Documentum is a robust choice for enterprise-level document management."

More OpenText Documentum Content Management pros

Cons

"There is a feature missing where if content is created on the UAT environment and needs to be transferred or synced to the production environment, there is no direct way of doing the sync."

"The licensing plus implementation and maintenance cost is very expensive, making it not suitable for small organizations, and the setup is very complex."

"I assigned a rating of eight because there are certain limitations we must consider, and there are restrictions in Adobe Experience Manager that we cannot resolve."

"The latest trend is to render everything in the client-side framework. For example, SPA or single page application. This is a feature that needs improvement. The cloud deployment pipeline needs to be improved as well."

"A little bit of background knowledge of coding and website structure is required."

"Programming model could be improved, it's a monolithic solution."

"In comparison to other CMS products, Adobe Experience Manager is missing some capabilities such as proper versioning or a better versioning system and backend connectivity. If something is deleted in AEM, the user cannot recover it. You have to call technical support, and they will need to recover the whole instance. So, it's really difficult. For example, if you delete a page, you cannot recover it. There should be an option to recover it. In AEM, you have to go to the previous state of the instance itself or the virtual machine, and you have to restore everything, which is not good."

"Tool-wise, the Adobe Experience Manager support team is not very responsive when the user face issues in AEM as a Cloud Service."

More Adobe Experience Manager cons

"While generally secure, some noted security issues need consideration. The installation process for on-premise setup needs improvement as well."

"The BPM side should be improved."

"Sometimes DocBroker cannot see the DocBase."

"The biggest issue for us is the price of the product."

"The user interface can be a bit more intuitive."

"OpenText Documentum's user interface could be improved a little bit."

"The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed. It could be due to our S3 bucket or something else. Nevertheless, this is a significant challenge we're facing."

"The product needs to improve the way documents are logged together. I believe running it on the cloud or containerization will bring value to it. The tool's Time to Market and deployment cycle need to be improved. Finding suitable training materials for OpenText Documentum is also a bottleneck. If we can find the training modules easily, we can bring together people, give them quick training, and start working on the deployment. It can help with quick outputs."

More OpenText Documentum Content Management cons

Pricing and Cost Advice

"Users have to pay a yearly licensing fee to use the solution, which is highly-priced."

"It's a costly solution. I would rate the price at two out of five on a scale from one to five, where one is the most expensive and five is the most competitive."

"It's really costly."

"There's a free trial for one month for Adobe Experience Manager, which you can use for learning purposes, then, after the trial period, you'll need to purchase the license. Adobe offers a few plans for Adobe Experience Manager, but I'm unaware of how much my company is paying."

"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."

"The price is considered affordable now."

"OpenText Documentum's pricing is good."

"It is quite an expensive product."

"OpenText Documentum has announced a new licensing model, which could be more expensive."

"The product is expensive."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

10%

Manufacturing Company

10%

Retailer

Financial Services Firm

16%

Government

10%

Manufacturing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	2
Large Enterprise	21

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	1
Large Enterprise	28

Questions from the Community

What do you like most about Adobe Experience Manager?

It is easy to learn. You don't need to be an advanced Java developer.

See all answers

What needs improvement with Adobe Experience Manager?

Moving forward, if Adobe implements AI tools wherein a vendor or a stakeholder comes in and gives instructions, they could develop a page or a whole site accordingly in a few minutes or a few days,...

See all answers

What is your primary use case for Adobe Experience Manager?

Adobe Experience Manager is used for developing components, content management, and developing experience fragments and content fragments. Assets are used for the DAM for storing files and document...

See all answers

What do you like most about OpenText Documentum?

The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.

See all answers

What needs improvement with OpenText Documentum?

The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.

See all answers

What is your primary use case for OpenText Documentum?

We are using it to archive the information about our sales.

See all answers

Comparisons

OpenText Content Management vs Adobe Experience Manager

Compared 6% of the time

SAP Extended Enterprise Content Management vs Adobe Experience Manager

Compared 6% of the time

Oracle Content Management vs Adobe Experience Manager

Compared 5% of the time

SharePoint vs Adobe Experience Manager

Compared 5% of the time

Oracle WebCenter vs Adobe Experience Manager

Compared 4% of the time

More Adobe Experience Manager Competitors

SharePoint vs OpenText Documentum Content Management

Compared 19% of the time

Alfresco vs OpenText Documentum Content Management

Compared 12% of the time

OpenText Content Management vs OpenText Documentum Content Management

Compared 10% of the time

Hyland OnBase vs OpenText Documentum Content Management

Compared 9% of the time

Tietoevry Public 360 vs OpenText Documentum Content Management

Compared 2% of the time

More OpenText Documentum Content Management Competitors

Product Reports

Buyer's Guide

Adobe Experience Manager

January 2026

Download Adobe Experience Manager product report

Buyer's Guide

OpenText Documentum Content Management

January 2026

OpenText Documentum Content Management report

Download OpenText Documentum Content Management product report

Also Known As

Adobe Day CQ5, Ektron Social Marketing, Episerver Content Cloud, Adobe CQ5

Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform

Overview

Adobe Communique 5 (Adobe CQ5), currently manifested as Adobe Experience Manager (AEM), is a web-based content management system which is developed to help businesses in offering high-end digital experience to their customers.

Adobe

OpenText Documentum Content Management provides centralized document management with strong security, advanced metadata management, and seamless integration with systems like SAP and Salesforce, aiding businesses in overseeing content effectively.

OpenText Documentum Content Management is known for its strong integration capabilities, especially with systems such as SAP, Salesforce, and Oracle E-Business Suite, facilitating effective document management. Its strengths include advanced security features, comprehensive metadata management, and robust support for lifecycle and workflow management. The platform's scalability and business process automation capabilities support industries with large volumes of content. It is adaptable for various sectors, including healthcare, banking, insurance, and government, providing document storage, sharing, and collaboration functionalities. While the intuitive automation engine enhances workflows, users have noted that improvements are needed in UI design, performance, and integration with additional systems. Concerns about cloud transition security, high costs, outdated workflows, and complex metadata management indicate areas for development. Supports are sought for AI integrations, improved cloud functionality, and efficient documentation.

What are the key features of OpenText Documentum Content Management?

Security: Robust security features ensure content protection.
Metadata Management: Advanced handling of metadata enhances organization.
Integration: Seamless connectivity with systems like SAP and Salesforce.
Lifecycle Management: Comprehensive support for document lifecycles.
Automation Engine: Streamlined workflows through intuitive automation.

What benefits or ROI can users expect?

Improved Efficiency: Centralized management reduces redundancies.
Regulatory Compliance: Helps meet industry standards easily.
Scalability: Accommodates growing content volumes effortlessly.
Enhanced Collaboration: Facilitates document sharing and teamwork.
Secure Cloud Transition: Maintains security while adopting cloud services.

Industries such as healthcare, banking, and government use OpenText Documentum Content Management for document-centric processes, ensuring regulatory compliance and facilitating collaboration. With Captiva enhancing OCR and batch scanning, it is crucial for managing high-quality documentation and compliance efforts across sectors.

OpenText

Sample Customers

Metra

Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin

Buyer's Guide

Adobe Experience Manager vs. OpenText Documentum Content Management

December 2025

Free Report: Adobe Experience Manager vs. OpenText Documentum Content Management

Find out what your peers are saying about Adobe Experience Manager vs. OpenText Documentum Content Management and other solutions. Updated: December 2025.

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