Adobe Experience Manager vs OpenText Documentum Content Management comparison

Adobe and OpenText are both solutions in the Enterprise Content Management category. Adobe is ranked #5 with an average rating of 8.6, while OpenText is ranked #3 with an average rating of 7.4. Adobe holds a 3.3% mindshare in ECM, compared to OpenText’s 8.0% mindshare. Additionally, 96% of Adobe users are willing to recommend the solution, compared to 83% of OpenText users who would recommend it.

Adobe Experience Manager

Read 27 Adobe Experience Manager reviews

3,343 Views
1,170 Comparison Views

96% willing to recommend

OpenText Documentum Content...

Read 32 OpenText Documentum Content Management reviews

3,895 Views
3,389 Comparison Views

83% willing to recommend

Adobe Experience Manager

OpenText Documentum Content...

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Executive SummaryUpdated on Dec 28, 2025

Adobe Experience Manager and OpenText Documentum are prominent contenders in the content management solutions category. AEM often claims an edge due to its seamless integration capabilities with Adobe Marketing Cloud, beneficial for comprehensive digital marketing, while Documentum excels in secure document management and robust metadata handling.

Features: AEM offers digital asset management, integration with Adobe products, and user-generated content capabilities. Its structure supports diverse marketing needs with DAM and analytics integration, and users value its search and asset management features. Documentum focuses on secure document management with versioning, security, and integration with external systems. It's recognized for strong process management and metadata handling, vital for compliance-driven industries.

Room for Improvement: AEM needs to address high costs, customization complexity, and ROI delays. Users suggest enhancing scalability, pricing transparency, and technical support response. Cloud transition issues and adapting lightweight frameworks are noted. Documentum users express the need for improved user interfaces, simpler integration, and better cost structures, especially regarding licensing. Suggestions include enhanced cloud support, streamlined workflows, and better documentation and training.

Ease of Deployment and Customer Service: AEM provides deployment flexibility with cloud and on-premises options, with users acknowledging its customer service despite slow responses. Transitioning to the cloud presents challenges. Documentum shares similar deployment flexibility but is critiqued for performance at a large scale and a need for better documentation and user training. Customer support is considered adequate but with scope for enhancement in cloud transition support.

Pricing and ROI: AEM is associated with higher costs, positioning it well for larger enterprises with significant ROI potential through integration and automation features, though precise cost management is required. Documentum also incurs high costs with licensing and cloud-related pricing concerns. Some organizations find its pricing competitive, while others highlight the need for cost efficiency, particularly for smaller deployments or in government sectors. Both solutions offer ROI potential through efficient content management and deployment processes.

To learn more, read our detailed Adobe Experience Manager vs. OpenText Documentum Content Management Report (Updated: December 2025).

Buyer's Guide

Adobe Experience Manager vs. OpenText Documentum Content Management

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Adobe Experience Manager

Ranking in Enterprise Content Management

5th

Average Rating

8.2

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

Web Content Management (1st), Enterprise Social Software (5th), Digital Experience Platforms (DXP) (1st)

OpenText Documentum Content...

Ranking in Enterprise Content Management

3rd

Average Rating

7.6

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Enterprise Content Management category, the mindshare of Adobe Experience Manager is 3.3%, up from 2.8% compared to the previous year. The mindshare of OpenText Documentum Content Management is 8.0%, down from 11.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management Market Share Distribution
Product	Market Share (%)
OpenText Documentum Content Management	8.0%
Adobe Experience Manager	3.3%
Other	88.7%

Enterprise Content Management

Featured Reviews

reviewer2771634

Senior Technical Program Manager /Senior Lead Solution Architech- Product Technology & Gen AI at a insurance company with 10,001+ employees

Have faced challenges with setup and pricing but have found flexibility and support helpful

Adobe Experience Manager needs more optimization. The frequency of components where we have vitals of a page or an app needs to be optimized because these are heavy Java codes along with some AEM developments. The code language should be optimized or they should have some string functions or web plugins to create a lighter version rather than implementing large amounts of code lines. They should start implementing industry best practices which are not currently offered. We perform our internal development for customization at our own pace. We have multiple frameworks that help us in various ways. We are advancing in terms of AI integration. We have already started our own POCs before Adobe implements these features.

Read full review

Federica Camaldo

Consultant In Risk Management and Performance Improvemenf at Deloitte Risk Advisory

User finds integration useful but seeks improvement in interface intuitiveness

I am satisfied with OpenText Documentum so far; it has great integration capabilities. The connection with our API and SAP is useful, as you can use their SAP interface. The key point that my company decided to go with OpenText Documentum is mostly because you can integrate it with many other tools such as Salesforce.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The search capability in Adobe Experience Manager is superior, as search capabilities are determined by the metadata, and it also has metadata automation using AI."

"It is easy to learn. You don't need to be an advanced Java developer."

"If you want to use content in a mobile application and you want the content in some other application, you can simply expose it from the CMS to different clients or different systems. It's easy. On top of that, the technology underlying AEM is open-source and is very powerful like Apache Sling and JCR."

"I like the profiling and segmentation."

"The best feature is the experience fragment; if you want to replicate content across multiple websites with 1,000 or 20,000 pages, this feature helps accomplish it in a fraction of seconds."

"I've used several CMS tools, but Adobe Experience Manager is feature-rich, especially for web security and content management. It's more efficient to manage content on Adobe Experience Manager, and you can do a lot with it, such as updating content at any time, and on any platform, even from mobile or tablet. Adobe Experience Manager is still getting updated daily, and it's the best CMS tool in the market for me. I like that you can manage assets in Adobe Experience Manager. I also like that the solution has an analytics dashboard that shows you where the traffic comes from, how many clicks come from a specific location, the number of clicks and impressions, etc. Adobe Experience Manager can be accessed by other teams, for example, the digital media department of my company, so the solution can be used and updated per each team's requirement. Adobe Experience Manager is more than just a web developer tool, as it also allows visibility tracking and has other uses. I also like that the GUI for Adobe Experience Manager is straightforward and catchy. It has separate folders and icons, so using Adobe Experience Manager isn't tough. The solution is straightforward to use and handle."

"Adobe Experience Manager is a content management system, and we use it to create and manage a website."

"The integration of customer behavior and website setup is impressive."

More Adobe Experience Manager pros

"The most valuable feature is that the documents are kept secure."

"I recommend Documentum as it supports big systems and offers good integration."

"OpenText Documentum is a robust choice for enterprise-level document management."

"Documentum is a highly scalable document management solution because it's built on a solid platform."

"It is a very secure system. It is reliable, and that is one of the reasons people manage their content within Documentum. It gives them the confidence that the content is accessible to the right people and not to the wrong people."

"It is quite good."

"The most impactful thing is the size, which is almost 25 TB."

"The product is user-friendly."

More OpenText Documentum Content Management pros

Cons

"Adobe Experience Manager is not so simple to use, so others should have some experience with similar programs."

"The licensing model is opaque, and technical support could be improved, especially for smaller companies."

"The licensing plus implementation and maintenance cost is very expensive, making it not suitable for small organizations, and the setup is very complex."

"Tool-wise, the Adobe Experience Manager support team is not very responsive when the user face issues in AEM as a Cloud Service."

"The pricing and setup cost for Adobe Experience Manager is a bit higher compared to different content management tools."

"Adobe Experience Manager needs more optimization. The frequency of components where we have vitals of a page or an app needs to be optimized because these are heavy Java codes along with some AEM developments."

"The latest trend is to render everything in the client-side framework. For example, SPA or single page application. This is a feature that needs improvement. The cloud deployment pipeline needs to be improved as well."

"Adobe Experience Manager's pricing could be improved."

More Adobe Experience Manager cons

"The product needs to improve the way documents are logged together. I believe running it on the cloud or containerization will bring value to it. The tool's Time to Market and deployment cycle need to be improved. Finding suitable training materials for OpenText Documentum is also a bottleneck. If we can find the training modules easily, we can bring together people, give them quick training, and start working on the deployment. It can help with quick outputs."

"The biggest issue for us is the price of the product."

"Documentum is a very robust system. Everything can be improved, but at this time, I do not have anything in particular. If anything, they can put our software in their standard."

"OpenText Documentum's user interface could be improved a little bit."

"I would like to see performance improvements, especially regarding slow response times."

"The vertical application could be improved."

"OpenText Documentum has a lot of scope for improvement in terms of adding some AI integrations."

"The documentation often leaves customers feeling somewhat frustrated, as OpenText seems to expect customers to remind them constantly about the need for better documentation, as they don't provide clear guidance on their documentation practices."

More OpenText Documentum Content Management cons

Pricing and Cost Advice

"There's a free trial for one month for Adobe Experience Manager, which you can use for learning purposes, then, after the trial period, you'll need to purchase the license. Adobe offers a few plans for Adobe Experience Manager, but I'm unaware of how much my company is paying."

"It's a costly solution. I would rate the price at two out of five on a scale from one to five, where one is the most expensive and five is the most competitive."

"Users have to pay a yearly licensing fee to use the solution, which is highly-priced."

"It's really costly."

"It is quite an expensive product."

"The product is expensive."

"OpenText Documentum's pricing is good."

"OpenText Documentum has announced a new licensing model, which could be more expensive."

"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."

"The price is considered affordable now."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

10%

Manufacturing Company

10%

Retailer

Financial Services Firm

16%

Government

10%

Computer Software Company

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	2
Large Enterprise	20

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	1
Large Enterprise	28

Questions from the Community

What do you like most about Adobe Experience Manager?

It is easy to learn. You don't need to be an advanced Java developer.

See all answers

What needs improvement with Adobe Experience Manager?

I think Adobe Experience Manager can be improved by making it simpler to use. I do not have anything specific in mind regarding needed improvements. I chose seven because if the app were simpler, I...

See all answers

What is your primary use case for Adobe Experience Manager?

My main use case for Adobe Experience Manager is to share papers with colleagues and to edit PDF files. I use Adobe Experience Manager to share or edit documents with my colleagues because we work ...

See all answers

What do you like most about OpenText Documentum?

The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.

See all answers

What needs improvement with OpenText Documentum?

The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.

See all answers

What is your primary use case for OpenText Documentum?

We are using it to archive the information about our sales.

See all answers

Comparisons

OpenText Content Management vs Adobe Experience Manager

Compared 6% of the time

SharePoint vs Adobe Experience Manager

Compared 6% of the time

Oracle Content Management vs Adobe Experience Manager

Compared 5% of the time

SAP Extended Enterprise Content Management vs Adobe Experience Manager

Compared 4% of the time

More Adobe Experience Manager Competitors

SharePoint vs OpenText Documentum Content Management

Compared 18% of the time

Alfresco vs OpenText Documentum Content Management

Compared 12% of the time

OpenText Content Management vs OpenText Documentum Content Management

Compared 10% of the time

Hyland OnBase vs OpenText Documentum Content Management

Compared 9% of the time

Tietoevry Public 360 vs OpenText Documentum Content Management

Compared 3% of the time

More OpenText Documentum Content Management Competitors

Product Reports

Buyer's Guide

Adobe Experience Manager

January 2026

Download Adobe Experience Manager product report

Buyer's Guide

OpenText Documentum Content Management

December 2025

OpenText Documentum Content Management report

Download OpenText Documentum Content Management product report

Also Known As

Adobe Day CQ5, Ektron Social Marketing, Episerver Content Cloud, Adobe CQ5

Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform

Overview

Adobe Communique 5 (Adobe CQ5), currently manifested as Adobe Experience Manager (AEM), is a web-based content management system which is developed to help businesses in offering high-end digital experience to their customers.

Adobe

OpenText Documentum Content Management provides centralized document management with strong security, advanced metadata management, and seamless integration with systems like SAP and Salesforce, aiding businesses in overseeing content effectively.

OpenText Documentum Content Management is known for its strong integration capabilities, especially with systems such as SAP, Salesforce, and Oracle E-Business Suite, facilitating effective document management. Its strengths include advanced security features, comprehensive metadata management, and robust support for lifecycle and workflow management. The platform's scalability and business process automation capabilities support industries with large volumes of content. It is adaptable for various sectors, including healthcare, banking, insurance, and government, providing document storage, sharing, and collaboration functionalities. While the intuitive automation engine enhances workflows, users have noted that improvements are needed in UI design, performance, and integration with additional systems. Concerns about cloud transition security, high costs, outdated workflows, and complex metadata management indicate areas for development. Supports are sought for AI integrations, improved cloud functionality, and efficient documentation.

What are the key features of OpenText Documentum Content Management?

Security: Robust security features ensure content protection.
Metadata Management: Advanced handling of metadata enhances organization.
Integration: Seamless connectivity with systems like SAP and Salesforce.
Lifecycle Management: Comprehensive support for document lifecycles.
Automation Engine: Streamlined workflows through intuitive automation.

What benefits or ROI can users expect?

Improved Efficiency: Centralized management reduces redundancies.
Regulatory Compliance: Helps meet industry standards easily.
Scalability: Accommodates growing content volumes effortlessly.
Enhanced Collaboration: Facilitates document sharing and teamwork.
Secure Cloud Transition: Maintains security while adopting cloud services.

Industries such as healthcare, banking, and government use OpenText Documentum Content Management for document-centric processes, ensuring regulatory compliance and facilitating collaboration. With Captiva enhancing OCR and batch scanning, it is crucial for managing high-quality documentation and compliance efforts across sectors.

OpenText

Sample Customers

Metra

Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin

Buyer's Guide

Adobe Experience Manager vs. OpenText Documentum Content Management

December 2025

Free Report: Adobe Experience Manager vs. OpenText Documentum Content Management

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