SharePoint and Adobe Experience Manager (AEM) compete in the enterprise content management category. SharePoint seems to have the upper hand with its seamless integration with Microsoft Office and robust collaboration features, but AEM holds strengths in digital asset management and modular architecture.
Features: SharePoint offers strong collaboration features like alerts, co-authoring, and version history. Its integration with Microsoft Office enhances document sharing and management. Meanwhile, AEM excels in digital asset management, campaign management, and has e-commerce capabilities, boasting a modular architecture for efficient web content management.
Room for Improvement: SharePoint could benefit from enhancements in real-time co-authoring, permissions setup, and search functionality. AEM needs improvement in reducing its high learning curve, better integration with non-Adobe products, and addressing its expensive pricing. Its client-side rendering and cloud deployment pipeline could also be refined.
Ease of Deployment and Customer Service: Both SharePoint and AEM support public, private cloud, and on-premises deployments. SharePoint is notable for its versatile deployment across Microsoft's cloud infrastructure with strong hybrid support. AEM requires complex setup due to its intensive cloud service. SharePoint benefits from extensive third-party community support, whereas AEM relies more on Adobe's official channels for technical support, which can sometimes be challenging.
Pricing and ROI: SharePoint offers competitive pricing, especially when bundled with Microsoft Office 365, which is attractive for organizations needing wide functionality. It provides ROI through efficient document and process management. AEM has a high initial cost suitable for large enterprises needing strong digital content management and detailed analytics. AEM's ROI is long-term, achieved through managing large-scale web content efficiently.
They are attentive to big companies but tend to be negligent towards mid-sized companies.
I deal with a third-party service provider, which is a Microsoft partner, and they have been very good to me.
technical support has been efficient and reactive to problems we encountered with SharePoint.
Microsoft support could be better, especially for enterprise troubleshooting.
SharePoint is massively scalable and I would rate it as 8.5 out of ten.
Making it easy to scale from a load-balancing and infrastructure perspective.
SharePoint allows multiple teams to work at the same time, making it adaptable for large data volumes.
Everything runs smoothly, and I have no problems with its stability.
SharePoint is a stable product.
The stability of SharePoint is high; it is quite stable and resilient.
Technical support could be improved, especially for smaller companies.
Expansion of scalability is needed, specifically the threshold limits for site items should be increased beyond the current 5,000 items.
A chat support or chatbot feature could also improve the response time of technical support.
The rights management aspect can be particularly challenging, which may affect the overall user-friendliness of the product.
For large enterprises, the cost is often comparable with other major CMSs.
Unlike Drupal, all necessary applications are included in the Microsoft license, making it cost-effective.
Ten dollars might be cheap, but if everyone else is charging one dollar, it is very expensive.
Microsoft offers bundled pricing for Office, SharePoint, and Exchange, making it cost-effective.
The integration of customer behavior and website setup is impressive.
The most valuable feature of SharePoint is the ability to collaborate on documents without having multiple versions.
Its rights management capabilities and ability to restrict access to certain people are also very useful.
Additionally, SharePoint acts as a version control system, allowing easy recovery of past document versions.
Adobe Communique 5 (Adobe CQ5), currently manifested as Adobe Experience Manager (AEM), is a web-based content management system which is developed to help businesses in offering high-end digital experience to their customers.
SharePoint is a Microsoft-based platform for building web applications. It covers a widerange of capabilities and while it is appropriate for experienced webdevelopers, even non-technical minded users can easily navigate through thesystem and execute functions such as collaborating data, managing documents andfiles, creating websites, managing social networking solutions, and automatingworkflow.
Major areas that SharePoint deals with are websites,communities, content, search, insights, and composites. The purpose is to give usersthe ability to create or develop these key business components on their owneven without technical knowledge of, for example, how to build a website or howto integrate coding. Configuring SharePoint into a business's system is meantto cut out all of the complicated steps, and pave the way for easierimplementation all around.
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