Adobe Experience Manager vs SAP Extended Enterprise Content Management comparison

Adobe and SAP are both solutions in the Enterprise Content Management category. Adobe is ranked #8 with an average rating of 8.6, while SAP is ranked #13 with an average rating of 8.5. Adobe holds a 2.8% mindshare in ECM, compared to SAP’s 1.0% mindshare. Additionally, 95% of Adobe users are willing to recommend the solution, compared to 100% of SAP users who would recommend it.

Adobe Experience Manager

Read 20 Adobe Experience Manager reviews

1,106 Views
702 Comparison Views

95% willing to recommend

SAP Extended Enterprise Con...

Read 2 SAP Extended Enterprise Content Management reviews

300 Views
243 Comparison Views

100% willing to recommend

Adobe Experience Manager

SAP Extended Enterprise Con...

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Executive SummaryUpdated on Nov 4, 2024

Adobe Experience Manager and SAP Extended Enterprise Content Management both provide enterprise-level content management solutions. Adobe Experience Manager is seen as superior in integrated marketing solutions, whereas SAP excels in document management and data handling, which is beneficial for collaboration and compliance-focused needs.

Features: Adobe Experience Manager is known for its digital asset management, personalization capabilities, and efficient multi-channel content delivery. SAP Extended Enterprise Content Management offers advanced document management, workflow support, and compliance features.

Ease of Deployment and Customer Service: Adobe Experience Manager utilizes a cloud-based deployment model, allowing easy integration with Adobe's marketing tools and simplified updates. SAP Extended Enterprise Content Management supports on-premise deployments, offering enhanced data control. SAP's customer service tends to be more proactive than Adobe's.

Pricing and ROI: Adobe Experience Manager typically incurs higher initial costs but promises a higher ROI through integration with Adobe tools, especially for marketing-driven enterprises. SAP Extended Enterprise Content Management offers flexible pricing advantageous for document-heavy organizations, ensuring cost-effectiveness and potential long-term savings.

To learn more, read our detailed Adobe Experience Manager vs. SAP Extended Enterprise Content Management Report (Updated: January 2025).

Buyer's Guide

Adobe Experience Manager vs. SAP Extended Enterprise Content Management

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Adobe Experience Manager

Ranking in Enterprise Content Management

8th

Average Rating

8.0

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Web Content Management (3rd), Enterprise Social Software (6th), Digital Experience Platforms (DXP) (1st)

SAP Extended Enterprise Con...

Ranking in Enterprise Content Management

13th

Average Rating

8.6

Reviews Sentiment

7.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2025, in the Enterprise Content Management category, the mindshare of Adobe Experience Manager is 2.8%, up from 2.9% compared to the previous year. The mindshare of SAP Extended Enterprise Content Management is 1.0%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management

Featured Reviews

Thomas Becker

Managing Partner(Austria) at a integrator with 11-50 employees

Impressive integration of customer behavior with an easy setup and okay support

I've worked with all major content management systems. Currently, I work with the leaders such as Adobe Experience Manager, Sitecore, and Acquia Working with big companies, I help them either consider setting up a new content management system or address issues they might have with their existing…

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MukeshGiri

Senior Solution Architect at Freeport LNG Development, L.P.

Offers advanced search capabilities, integrates seamlessly with SAP and efficiently stores non-essential business content

Consider you have some use cases. For example, something for your accounting or procurement department. And you purchase equipment, machines, and plants for plant-related operations. Essentially, there will be manuals and basically anything and everything related to your particular equipment. So, where do the equipment entries go? They go into SAP. Depending on your SAP deployment, it can go into some database. Most companies these days are talking about SAP HANA and stuff like that. So it will be stored in SAP HANA. But, these documentation, drawings, manuals, and help files for these big pieces of equipment, where do they go? That’s where Extended ECM for SAP comes into the picture. All these integrations are through a one-way push, essentially, but with two-way access. So as a user in the procurement department or the accounting department, or an engineering department where you are using SAP for asset management entries inside your system. All those related documents, drawings, manuals, and files have to be stored somewhere. If you store them in SAP, it will be a costly implementation going forward. After maybe a couple of years, you will realize that it’s too much to deal with because HANA database will be too costly. There will not be much business value because you cannot utilize a lot of search and cool features inside your application from an SAP perspective. That’s where you will integrate SAP. For example, SAP Extended ECM for SAP Plant Maintenance. One of the modules SAP provides is SAP Plant Maintenance. So what you will do is deploy Extended ECM for SAP, then try something called SAP Plant Maintenance, Extended ECM for SAP Plant Maintenance. The content maintenance, manuals, files, drawings, and related stuff, its details or tags, or any kind of stuff is stored in your SAP. But anything and everything else is pushed through this integration into Extended ECM platform. So now it is available to be utilized by your business user who knows nothing about SAP. They only live and breathe in a different management system. They can look into these details depending on what kind of integration has been done for that company. So that’s one use case. Second use case will be in SAP itself. Now, if you are an SAP user, you have this information readily available at your fingertips. Anything goes wrong in your maintenance or any kind of management, you can look into these details, which are readily available because this documentation lifecycle is being managed by Extended ECM for SAP. It will give you extended storage capabilities within your SAP application. So it will be a two-way integration, essentially. Similar, wider features will be available within Extended ECM platform. Within SAP, you have these extra features called business attachments or business content retrieval. Those business contents are stored inside Extended ECM, and those features will be available within your SAP GUI from an SAP perspective. So it’s a win-win situation for both worlds.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the native applications such as Adobe Target, Adobe Analytics, and Adobe Experience Platform. Because of these, it's very easy to connect and obtain reports on how my website is doing, how many have visited it, how frequently, etc. The multiple publisher concept is one of the best parts of this solution."

"I've used several CMS tools, but Adobe Experience Manager is feature-rich, especially for web security and content management. It's more efficient to manage content on Adobe Experience Manager, and you can do a lot with it, such as updating content at any time, and on any platform, even from mobile or tablet. Adobe Experience Manager is still getting updated daily, and it's the best CMS tool in the market for me. I like that you can manage assets in Adobe Experience Manager. I also like that the solution has an analytics dashboard that shows you where the traffic comes from, how many clicks come from a specific location, the number of clicks and impressions, etc. Adobe Experience Manager can be accessed by other teams, for example, the digital media department of my company, so the solution can be used and updated per each team's requirement. Adobe Experience Manager is more than just a web developer tool, as it also allows visibility tracking and has other uses. I also like that the GUI for Adobe Experience Manager is straightforward and catchy. It has separate folders and icons, so using Adobe Experience Manager isn't tough. The solution is straightforward to use and handle."

"Adobe Experience Manager is quite a powerful product that you can use to design files and export them."

"The most valuable features of Adobe Experience Manager include its capability to manage content and create reusable fragments."

"The integration of customer behavior and website setup is impressive."

"Adobe Experience Manager is a content management system, and we use it to create and manage a website."

"If you want to use content in a mobile application and you want the content in some other application, you can simply expose it from the CMS to different clients or different systems. It's easy. On top of that, the technology underlying AEM is open-source and is very powerful like Apache Sling and JCR."

More Adobe Experience Manager pros

"The integration capabilities of the product are pretty good."

"All these integrations are through a one-way push, essentially, but with two-way access."

Cons

"The solution's pricing and stability could be improved."

"In comparison to other CMS products, Adobe Experience Manager is missing some capabilities such as proper versioning or a better versioning system and backend connectivity. If something is deleted in AEM, the user cannot recover it. You have to call technical support, and they will need to recover the whole instance. So, it's really difficult. For example, if you delete a page, you cannot recover it. There should be an option to recover it. In AEM, you have to go to the previous state of the instance itself or the virtual machine, and you have to restore everything, which is not good."

"Adobe's technical support is so-so."

"A little bit of background knowledge of coding and website structure is required."

"Adobe Experience Manager could improve by allowing the reuse of components like a progress bar across multiple pages to make the development process more efficient."

"The licensing model is opaque, and technical support could be improved, especially for smaller companies."

"Programming model could be improved, it's a monolithic solution."

"The licenses are very expensive."

More Adobe Experience Manager cons

"The deployment could be costly because of resource availability."

"The product's price is an area of concern where improvements are required."

Pricing and Cost Advice

"It's really costly."

"Users have to pay a yearly licensing fee to use the solution, which is highly-priced."

"It's a costly solution. I would rate the price at two out of five on a scale from one to five, where one is the most expensive and five is the most competitive."

"There's a free trial for one month for Adobe Experience Manager, which you can use for learning purposes, then, after the trial period, you'll need to purchase the license. Adobe offers a few plans for Adobe Experience Manager, but I'm unaware of how much my company is paying."

"I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price."

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Top Industries

By visitors reading reviews

Educational Organization

48%

Financial Services Firm

10%

Computer Software Company

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Adobe Experience Manager?

It is easy to learn. You don't need to be an advanced Java developer.

See all answers

What needs improvement with Adobe Experience Manager?

While there are many aspects that could be improved, discussing them would require more time. The licensing model is opaque, and technical support could be improved, especially for smaller companies.

See all answers

What is your primary use case for Adobe Experience Manager?

I've worked with all major content management systems. Currently, I work with the leaders such as Adobe Experience Manager, Sitecore, and Acquia.

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What do you like most about SAP Extended Enterprise Content Management?

The integration capabilities of the product are pretty good.

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What is your experience regarding pricing and costs for SAP Extended Enterprise Content Management?

The prices can vary depending on the customer, region, and domain. I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price.

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What needs improvement with SAP Extended Enterprise Content Management?

Improvement could be more about training because it is one of the giants in this market. Nobody can be exposed to SAP and other stuff. So the deployment could be costly because of resource availabi...

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Comparisons

Adobe CQ5 vs Adobe Experience Manager

Compared 14% of the time

Liferay Digital Experience Platform vs Adobe Experience Manager

Compared 10% of the time

SDL Tridion DX vs Adobe Experience Manager

Compared 8% of the time

Oracle Content Management vs Adobe Experience Manager

Compared 8% of the time

Oracle WebCenter vs Adobe Experience Manager

Compared 6% of the time

More Adobe Experience Manager Competitors

IBM ECM vs SAP Extended Enterprise Content Management

Compared 33% of the time

More SAP Extended Enterprise Content Management Competitors

Product Reports

Buyer's Guide

Adobe Experience Manager

February 2025

Download Adobe Experience Manager product report

Buyer's Guide

Enterprise Content Management

January 2025

SAP Extended Enterprise Content Management report

Download SAP Extended Enterprise Content Management product report

Also Known As

Adobe Day CQ5, Ektron Social Marketing, Episerver Content Cloud

SAP Extended Enterprise Content Management by OpenText, SAP Extended ECM

Overview

Adobe Communique 5 (Adobe CQ5), currently manifested as Adobe Experience Manager (AEM), is a web-based content management system which is developed to help businesses in offering high-end digital experience to their customers.

Adobe

A digital core built on the SAP HANA business data platform and integrated applications for content management comprise the next-generation business model to complete your digital transformation and help you manage unstructured content as part of the business transactions more effectively while facilitating collaboration and storing content to avoid redundancies, minimize information growth, and support regulatory compliance. The SAP Extended Enterprise Content Management application by OpenText helps you engage customers with a 360-degree view of their profile and optimize procurement processes, employee productivity, process efficiency, and equipment ROI.

SAP

Sample Customers

Metra

Metropolitan Utilities District, MAN Diesel & Turbo

Buyer's Guide

Adobe Experience Manager vs. SAP Extended Enterprise Content Management

January 2025

Free Report: Adobe Experience Manager vs. SAP Extended Enterprise Content Management

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