Adobe Experience Manager vs SAP Jam comparison

Adobe and SAP are both solutions in the Enterprise Social Software category. Adobe is ranked #6 with an average rating of 8.6, while SAP is ranked #7 with an average rating of 10.0. Adobe holds a 2.7% mindshare in ESS, compared to SAP’s 3.0% mindshare. Additionally, 95% of Adobe users are willing to recommend the solution, compared to 100% of SAP users who would recommend it.

Adobe Experience Manager

Read 20 Adobe Experience Manager reviews

237 Views
156 Comparison Views

95% willing to recommend

SAP Jam

Read 5 SAP Jam reviews

254 Views
195 Comparison Views

100% willing to recommend

Adobe Experience Manager

SAP Jam

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 23, 2025

Adobe Experience Manager and SAP Jam are competing within the digital content and collaboration market. Adobe Experience Manager is preferred for its robust content management capabilities, while SAP Jam leads in facilitating team collaboration.

Features: Adobe Experience Manager includes advanced marketing tools, seamless integration with Adobe products, and strong content workflow capabilities. SAP Jam offers document management, excellent collaboration features, and social networking options, enhancing organizational communication.

Room for Improvement: Adobe Experience Manager can improve its deployment process, reduce initial setup complexity, and enhance user interface intuitiveness. SAP Jam could benefit from expanding its integration capabilities, providing more advanced analytics features, and improving its mobile app interface.

Ease of Deployment and Customer Service: Adobe Experience Manager has a complex deployment process but offers comprehensive support and training. SAP Jam provides a quicker deployment experience and efficient customer service, helping ease the setup for businesses.

Pricing and ROI: Adobe Experience Manager involves a higher initial cost but offers significant ROI with extensive features. SAP Jam has a more budget-friendly pricing model with a quick return on investment through its effective collaboration tools.

To learn more, read our detailed Adobe Experience Manager vs. SAP Jam Report (Updated: January 2025).

Buyer's Guide

Adobe Experience Manager vs. SAP Jam

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Adobe Experience Manager

Ranking in Enterprise Social Software

6th

Average Rating

8.0

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Enterprise Content Management (8th), Web Content Management (2nd), Digital Experience Platforms (DXP) (1st)

SAP Jam

Ranking in Enterprise Social Software

7th

Average Rating

8.4

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2025, in the Enterprise Social Software category, the mindshare of Adobe Experience Manager is 2.7%, up from 2.3% compared to the previous year. The mindshare of SAP Jam is 3.0%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Social Software

Featured Reviews

Thomas Becker

Managing Partner(Austria) at a integrator with 11-50 employees

Impressive integration of customer behavior with an easy setup and okay support

I've worked with all major content management systems. Currently, I work with the leaders such as Adobe Experience Manager, Sitecore, and Acquia Working with big companies, I help them either consider setting up a new content management system or address issues they might have with their existing…

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AhmedHaridy

Managing Director at Emkan

A powerful tool for managing subscriptions within the organization

It's undoubtedly more complex compared to the initial part. It depends on the requirements. You can't categorically say that HubSpot is only suitable for smaller devices; it's adaptable to various needs. Depending on the requirements, you can have a project completed within as little as six months or as long as a few years. It's a flexible solution that can cater to your specific needs. However, it's essential to start from the beginning, designing the screens and pages within HubSpot. It's somewhat similar to building a website but generally more straightforward to use. You need to input the necessary information based on your specific requirements, and it's not limited to a predefined structure. The team initiates the process with what we term as solution design, but it's more appropriately labeled as enterprise design. This initial phase involves understanding the integration points with other systems and commencing the configuration process. It's essentially the starting point for our analysis. The analysis covers several aspects, including the language requirements, integration tools for interfacing with Java server solutions, and how to effectively use these tools. All these components must seamlessly complement each other. Once the team has everything in place and confirms the tools, they can proceed to elaborate on the specific requirements. The deployment timeline typically ranges from four to six months, specifically for straightforward or standard requirements. However, in the case of a large enterprise organization with numerous legal entities across different countries, each requiring unique interfaces for various purposes, the implementation duration is highly dependent on the specific requirements. It's not feasible to provide a fixed period for such a solution.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the native applications such as Adobe Target, Adobe Analytics, and Adobe Experience Platform. Because of these, it's very easy to connect and obtain reports on how my website is doing, how many have visited it, how frequently, etc. The multiple publisher concept is one of the best parts of this solution."

"The most valuable features of Adobe Experience Manager include its capability to manage content and create reusable fragments."

"The integration of customer behavior and website setup is impressive."

"It is easy to learn. You don't need to be an advanced Java developer."

"I've used several CMS tools, but Adobe Experience Manager is feature-rich, especially for web security and content management. It's more efficient to manage content on Adobe Experience Manager, and you can do a lot with it, such as updating content at any time, and on any platform, even from mobile or tablet. Adobe Experience Manager is still getting updated daily, and it's the best CMS tool in the market for me. I like that you can manage assets in Adobe Experience Manager. I also like that the solution has an analytics dashboard that shows you where the traffic comes from, how many clicks come from a specific location, the number of clicks and impressions, etc. Adobe Experience Manager can be accessed by other teams, for example, the digital media department of my company, so the solution can be used and updated per each team's requirement. Adobe Experience Manager is more than just a web developer tool, as it also allows visibility tracking and has other uses. I also like that the GUI for Adobe Experience Manager is straightforward and catchy. It has separate folders and icons, so using Adobe Experience Manager isn't tough. The solution is straightforward to use and handle."

"It's a complete package. You don't need to look elsewhere for digital marketing."

"The integration of customer behavior and website setup is impressive."

"Easy to work with the solution."

More Adobe Experience Manager pros

"One notable feature is the "improvement training," which allows you to define groups, facilitate information sharing, enable participant rating, and establish rankings. This enables you to identify which participants are actively engaged and sharing information and which ones are less active."

Cons

"Adobe's technical support is so-so."

"Tool-wise, the Adobe Experience Manager support team is not very responsive when the user face issues in AEM as a Cloud Service."

"The solution's pricing and stability could be improved."

"Programming model could be improved, it's a monolithic solution."

"In comparison to other CMS products, Adobe Experience Manager is missing some capabilities such as proper versioning or a better versioning system and backend connectivity. If something is deleted in AEM, the user cannot recover it. You have to call technical support, and they will need to recover the whole instance. So, it's really difficult. For example, if you delete a page, you cannot recover it. There should be an option to recover it. In AEM, you have to go to the previous state of the instance itself or the virtual machine, and you have to restore everything, which is not good."

"A little bit of background knowledge of coding and website structure is required."

"Adobe Experience Manager's pricing could be improved."

"The licensing model is opaque, and technical support could be improved, especially for smaller companies."

More Adobe Experience Manager cons

"I'm hopeful for more integrations with SAP JAM in the future."

Pricing and Cost Advice

"There's a free trial for one month for Adobe Experience Manager, which you can use for learning purposes, then, after the trial period, you'll need to purchase the license. Adobe offers a few plans for Adobe Experience Manager, but I'm unaware of how much my company is paying."

"It's really costly."

"Users have to pay a yearly licensing fee to use the solution, which is highly-priced."

"It's a costly solution. I would rate the price at two out of five on a scale from one to five, where one is the most expensive and five is the most competitive."

"You need to pay for additional languages. It is somewhat expensive and the payment frequency can be annual or monthly, depending on the choice. There are no extra costs beyond the standard license and implementation fees."

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Top Industries

By visitors reading reviews

Educational Organization

50%

Financial Services Firm

Computer Software Company

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Adobe Experience Manager?

It is easy to learn. You don't need to be an advanced Java developer.

See all answers

What needs improvement with Adobe Experience Manager?

While there are many aspects that could be improved, discussing them would require more time. The licensing model is opaque, and technical support could be improved, especially for smaller companies.

See all answers

What is your primary use case for Adobe Experience Manager?

I've worked with all major content management systems. Currently, I work with the leaders such as Adobe Experience Manager, Sitecore, and Acquia.

See all answers

What do you like most about SAP Jam?

One notable feature is the "improvement training," which allows you to define groups, facilitate information sharing, enable participant rating, and establish rankings. This enables you to identify...

See all answers

What is your experience regarding pricing and costs for SAP Jam?

You need to pay for additional languages. It is somewhat expensive and the payment frequency can be annual or monthly, depending on the choice. There are no extra costs beyond the standard license ...

See all answers

What needs improvement with SAP Jam?

SAP JAM is currently working in conjunction with other SAP solutions, specifically integrated with Microsoft Teams. I anticipate that it will have further integrations with various other solutions....

See all answers

Comparisons

Adobe CQ5 vs Adobe Experience Manager

Compared 14% of the time

Liferay Digital Experience Platform vs Adobe Experience Manager

Compared 9% of the time

SDL Tridion DX vs Adobe Experience Manager

Compared 8% of the time

Oracle Content Management vs Adobe Experience Manager

Compared 8% of the time

Drupal vs Adobe Experience Manager

Compared 6% of the time

More Adobe Experience Manager Competitors

Yammer vs SAP Jam

Compared 60% of the time

SharePoint vs SAP Jam

Compared 40% of the time

More SAP Jam Competitors

Product Reports

Buyer's Guide

Adobe Experience Manager

February 2025

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Buyer's Guide

Enterprise Social Software

January 2025

Download SAP Jam product report

Also Known As

Adobe Day CQ5, Ektron Social Marketing, Episerver Content Cloud

No data available

Overview

Adobe Communique 5 (Adobe CQ5), currently manifested as Adobe Experience Manager (AEM), is a web-based content management system which is developed to help businesses in offering high-end digital experience to their customers.

Adobe

Encourage and facilitate collaboration in the cloud _ with our enterprise social network solution, SAP Jam.

SAP

Sample Customers

Metra

INEOS Melamines GmbH, Medtronic, Schaidt Innovations GmbH & Co. KG, Plan International, Sailing Team Germany, Australian Department of Immigration and Border Protection, SHORE Solutions Inc., TranSystems Corporation, Day & Zimmerman, Serco Group, Harlequi

Buyer's Guide

Adobe Experience Manager vs. SAP Jam

January 2025

Free Report: Adobe Experience Manager vs. SAP Jam

Find out what your peers are saying about Adobe Experience Manager vs. SAP Jam and other solutions. Updated: January 2025.

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